Massage Chair Store Opiniões 

689
•
TrustScore: 4.5 em 5

4,5

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Classificada 1 em 5 estrelas

Order wasn’t completed. Infinity required invasive identification method. They charged my card but wouldn’t complete the order. Both sales rep and her manager were not helpful in resolving this proble... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Rick, our sales rep was very knowledgeable and patient throughout or phone and email conversations. Very happy with the help and the clear picture of what to expect with the set up and move in proce... Ver mais

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Classificada 5 em 5 estrelas

This is my third massage chair from infinity. I have one in my house in ny and one in my bowling alley for customers to use. The one I just got for my apt in Fla is unbelievable. I’ve been going throu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Rick & Ryan were able to answer any questions I asked without any high pressure sales pitch at all! Their role was to educate on how massage chairs work & the differences in 2D, 3D & 4D chairs. Delive... Ver mais

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Informações sobre a empresa

  1. Farmácia

Informação fornecida por diversas fontes externas

At MassageChairStore.com, we’re in the business of well-being. We believe in healthy bodies and healthy minds, and we believe it all starts with a commitment to you. Our massage chairs combine the very best in therapeutics and technology, providing a one-of-a-kind relaxation experience to promote overall health. We are proud to provide personalized one-on-one service for all of our customers through our massage chair experts, who have personally tested each chair we have in stock. Because the Massage Chair Store stands firm to its commitment to matching you with the chair that best suits your needs, we will assist you through the entire process. No matter what aches or pains plague you, we guarantee that our massage chairs provide the comfort and relaxation that your body is seeking. If you’re not sure what massage chair is best for you, we’re here and happy to help! It’s our goal to get you on the road to a happier, healthier you. What separates us from other massage chair stores? We’re more than a simple website and answer system. Massage Chair Store operates a full showroom, conveniently located in Seabrook, NH, less than an hour from Boston. Come experience our full selection today!

Escrito pela empresa


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

689 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(689)

37 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Better than buying a new couch

I’m a family of four and we are all benefitting from it. At the end of our days and when i have the time I start my day e it.

29 de dezembro de 2024
logótipo da Massage Chair Store

Resposta da Massage Chair Store

We're so glad to hear that your family is enjoying the benefits of our product. It's wonderful to know that it's helping you all, especially at the end of long days.

Classificada 5 em 5 estrelas

Enjoying it everyday

Enjoying it everyday. Great service. Highly recommend one

27 de janeiro de 2025
Opinião espontânea
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Resposta da Massage Chair Store

Thank you for your kind words and the positive review. We're thrilled to hear you're enjoying our service.

Classificada 5 em 5 estrelas

Great chair

Great chair, got a great price. There was a domestic shipping shortage so it was delayed, but certainly not MSC fault

29 de novembro de 2024
Opinião espontânea
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Resposta da Massage Chair Store

We appreciate your kind words and are thrilled you're enjoying your new chair! We understand that shipping delays can be frustrating, and we strive to keep our customers informed throughout the process. Thank you for your understanding and for recognizing that these delays were beyond our control.

Classificada 5 em 5 estrelas

Very knowledgeable and supportive

Answered mNy questions. After 20 minutes of questions I ordered. I feel confident. We will see

22 de janeiro de 2025
Opinião espontânea
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Resposta da Massage Chair Store

We appreciate you taking the time to share your experience. It's great to hear that you felt confident after our conversation. We're always here to answer any questions you may have.

Classificada 5 em 5 estrelas

More than Expected

I worried about all the things that could go wrong including white glove service. Everything went better than expected. I bought the New York Times recommended unit as everyone else. The store upgraded me to M780 when they ran out of the M380. I use the chair almost everyday. It changed my golfing life. Highly recommend it.

1 de dezembro de 2024
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Resposta da Massage Chair Store

We're so glad to hear that your experience was positive and that you're enjoying your new chair. It's wonderful to know that it's made a difference in your golfing life. Thank you for sharing your feedback.

Classificada 5 em 5 estrelas

First... Great chair and great company!

First... the chair is wonderful. Great chair, tons of options and worth every cent! Second- the service from Message Chair Store was excellent... from the white glove service delivery to the communication from Bernie! Everything was exactly as planned and no surprises. I love the Kyota Nokori M980. Solid build, great materials, wonderful options and give a good light massage and an excellent deep tissue if needed. Great store, great product and excellent service. Thanks! Steve

15 de janeiro de 2025
Opinião espontânea
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Resposta da Massage Chair Store

We're thrilled to hear you're enjoying your new chair! It's wonderful to know you had a positive experience with our team, especially Bernie's communication and the white glove delivery service. We appreciate your kind words about the Kyota Nokori M980 and its features. We strive to provide excellent products and service, and your feedback is truly valued.

Classificada 5 em 5 estrelas

Excellent communication and…

Excellent communication and professional service from purchase to delivery. Could not be more happy with my purchase.

27 de novembro de 2024
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Resposta da Massage Chair Store

We appreciate you taking the time to share your positive experience. We're thrilled to hear that you were happy with our communication, service, and your purchase.

Classificada 1 em 5 estrelas

No communication

We purchased on 12/26, you took payment and confirmed that, and we've heard not one word since. Not good business. Communicate.

25 de dezembro de 2024
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Resposta da Massage Chair Store

We understand your frustration with the lack of communication. We value your business and apologize for the inconvenience this has caused. We are working to improve our communication processes and ensure that all customers receive timely updates.

Classificada 5 em 5 estrelas

Great company to buy from

We ordered our chair late at night right before Christmas, it was white and delivered less than 10 days later. The gentleman who helped me and answered late made sure I received our promotion. Good company to buy from.

11 de dezembro de 2024
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Resposta da Massage Chair Store

We appreciate you taking the time to share your positive experience. We're glad you were able to find the perfect chair for your needs and that our team was able to assist you with your order.

Classificada 5 em 5 estrelas

kYOTA chair

Great experience with Bernie and the team from infinity massage chairs.
The chair showed up on time and Bernie walked me through the install. Really great experience and have been using the chair daily.

13 de dezembro de 2024
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Resposta da Massage Chair Store

We're so glad to hear about your positive experience with Bernie and the team! We strive to provide exceptional customer service and are thrilled that you're enjoying your new chair. Thank you for sharing your feedback.

Classificada 5 em 5 estrelas

Purchasing our first massage chair.

We knew we wanted a chair but did not fully understand all that we should look for. Bernie provided us with a much better understanding and helped us select the chair best for us. We appreciated his input very much.

10 de janeiro de 2025
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Resposta da Massage Chair Store

We're so glad to hear that Bernie was able to provide you with the information and guidance you needed to find the perfect chair. We strive to provide our customers with the best possible experience, and we're happy to hear that Bernie was able to help you achieve your goals.

Classificada 5 em 5 estrelas

Delivered as advertised

Watched all year waiting to buy very happy with Kiyota Nokori Quality brands with quality service made an online choice, easy. 325’ chair delivered and installed in my third floor apartment. A very good deal for me!

12 de dezembro de 2024
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Resposta da Massage Chair Store

We're thrilled to hear you're happy with your purchase and the service you received. We strive to provide our customers with high-quality products and exceptional service, and we're glad your experience reflected that. Thank you for choosing our company and for taking the time to share your positive feedback.

Classificada 3 em 5 estrelas

Great customer service / message chair is disappointing

Customer service was really great. We don’t care for the massage chair do to it being a tight fit. Also the air bags squeeze your ankles way too hard actually cause severe pain. It may be a good chair for a smaller person

10 de dezembro de 2024
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Resposta da Massage Chair Store

We appreciate your feedback and understand your concerns about the massage chair. We strive to provide comfortable and enjoyable experiences for all our customers. We'll take your feedback into consideration as we continue to improve our offerings.

Classificada 2 em 5 estrelas

The salesman was great, the delivery not so muchThe salesman was great

The salesman was great, the delivery not so much. The sales folks were very patient, while I struggled between 2 chairs. Once I purchased and set up delivery, I have not needed to contact them again.

The delivery was a different story. 3 men showed up to carry the 600lb chair. One weighed 100 lbs, if that. They did not have a hand truck or anything to get it from the trucklift into the house. They used my hand truck, which I am positive was not rated for that weight. Once they were at the door to get it into the room, it took them 20 minutes to figure out how to make the turn without removing the doorframe. And this was prior to it being assembled. The 100 lb guy hurt his back, and spent the remainder of the time lying on the floor. The other 2 emptied the bag of screws onto the floor and began attaching the arms. They were nearly done when one said, "we used the wrong screws. These screws are to long, they are for the footrest."

I have used the chair nearly every day with no problems. Fingers crossed its put together correctly.

There are no weird noises, but it is not a quiet chair. The air compressors are noisy and the ball rollers are very loud. I have to wear extra thick socks because the foot roller pressure is just too hard and there's no way to adjust it. The padding between your sole and the ball roller is very thin. I'm also not a big fan of the air bag compression. It's like being in a giant BP cuff. You are not falling asleep in this chair. It is not as good of a massage chair as the one at my pedicure salon. If it lasts, I will use it and, in a few years, sell it and buy of those.

24 de outubro de 2024
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Resposta da Massage Chair Store

We appreciate you taking the time to share your experience. We're glad you had a positive experience with our sales team and that you're enjoying your chair.

We understand your concerns about the delivery process. We strive to provide a seamless experience for our customers and we're sorry to hear that this was not the case for you. We will take your feedback into consideration as we continue to improve our delivery services.

We also understand your feedback about the chair's features. We're committed to providing our customers with the best possible experience and we're always looking for ways to improve our products. We appreciate your honest feedback and will use it to inform our future product development.

Classificada 5 em 5 estrelas

I had a few questions that I asked via…

I had a few questions that I asked via the chat. The responses were helpful and immediate

31 de dezembro de 2024
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Resposta da Massage Chair Store

We appreciate your kind words and are thrilled to hear that you found our chat support helpful and responsive. We strive to provide our customers with the best possible experience, and your feedback is valuable to us.

Classificada 5 em 5 estrelas

Great price

Great price! Freebees! The “white glove” delivery was quick and efficient. Overall, a terrific purchase experience. It is an outstanding chair!

30 de novembro de 2024
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Resposta da Massage Chair Store

We're thrilled to hear you had such a positive experience! We appreciate your kind words about the price, freebies, and delivery. We strive to make every purchase a great one, and we're glad you found our chair outstanding.

Classificada 5 em 5 estrelas

Exceeded expectations

The chair is everything and more than advertised. Had excellent white glove set up and delivery. The Kyota 980 itself is lovely and powerful, glad we bought a high-end model. The Achilles compression is intense so still trying to sort that. Love the abundant programs and the ability to customize. The lights, Bluetooth, and quality of the massage chair is above expectations. Understand the lumbar heat is alongside the lower back but not in the midline where the powerful rollers are working. The foot massage is better than any chair we’ve seen. Calf rollers an added bonus. The staff at Massage Chair Store was immediately available and helpful.

12 de dezembro de 2024
Opinião espontânea
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Resposta da Massage Chair Store

We appreciate your detailed review and are thrilled to hear you are enjoying your new chair. We're glad you found the Kyota 980 to be everything you hoped for and more. We're also happy to hear that you found the staff at Massage Chair Store to be helpful and responsive. We strive to provide our customers with the best possible experience.

Classificada 5 em 5 estrelas

Smart decision to buy a massage chair

We love our massage chair so much we use it multiple times per day. It's been 2 months and we are just getting to the phase of favorite settings and auto programmed treatments. The chair is top notch. We bought the refurbished model and it came wrapped in plastic as brand new. The savings is worth it. We hope to have many years of daily use.

19 de dezembro de 2024
Opinião espontânea
logótipo da Massage Chair Store

Resposta da Massage Chair Store

We are thrilled to hear you are enjoying your massage chair so much! It's wonderful to know you're discovering your favorite settings and treatments. Thank you for sharing your positive experience with the refurbished model. We appreciate your business and hope you continue to enjoy your chair for many years to come.

Classificada 5 em 5 estrelas

Give these folks a call

I have been looking for a massage chair for my wife for a few weeks. Once you start researching, you will quickly learn how overwhelming it can be. I was hesitant at first to call, but after so long I had to reach out for assistance. I wish I would’ve done that sooner! The team at massage chair store was super friendly and interested in listening to what we wanted and what would work best for our sizes (normal 5 foot some inch folks, not giants). Not pushy at all. Leave the hard work to the experts!

16 de dezembro de 2024
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Resposta da Massage Chair Store

We're so glad to hear you found the experience helpful! It's wonderful to know that our team was able to provide the guidance you needed to find the perfect massage chair for your wife. We understand how overwhelming the process can be, and we're committed to making it as easy and enjoyable as possible. Thank you for sharing your positive experience.

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