Meetandgreetbristolairportparkingservices Opiniões 

Rang as requested 10 mins before arrival. No answer just a recorded sets of instructions different to those provided on the website.
Hen we arrived at the airport, no-one there who knew what to do.
Passed a m mobile phone to talk to an unknown person who said no-one was available to deal with us and issue a receipt.
We had to just leave our keys with a guy who had no idea and with no receipt.
On arriving back to the UK we were asked for our receipt!
Not worth the money this costs - unreliable and insecure

If I could give this no stars I would. My husband booked the meet and greet for his trip from Bristol airport from Thursday to Sunday, this past weekend. The drop off was ok and they checked the car and took the car away. However when they returned the car they just dropped the keys off and left without saying anything and didn’t complete any checks. Once my husband got in the car he noticed a strong smell, which he had to open his windows to clear it as it was extremely strong. The passenger seat has been moved and there is muddy footprints in the back seat footwell and a muddy footprint on the internal door of the passenger side like someone has opened the door with their foot. These issues are absolutely something that was not done by us as my husband has OCD and is very particular about his car, so it is spotless all the time on the inside. Once he started driving he noticed that there was 100miles more on his mileage than when he left the car a and lot less fuel, this is something he has to track for work so he made a note of it before he got out the car. So we are certain they used the car without our permission during its time in their possession. We have messaged them to complain and had no response. We are requesting data from the police for ANPR to see if it was triggered in any cameras but our advice to anyone looking to book them is JUST DON’T, it’s not worth the risk to your car.

This place is unfit for purpose. The lane to it will kill off your suspension. You have to drive through a livery yard. No staff. We got there, could not believe how far from the airport it was and as we were running late decided to just head to airport. Despite the fact we ended up paying £123 for the multistorey I think we had a lucky escape after reading some of these reviews. I have complained and been ignored. I am now going to issue a chargeback for the price I paid on my credit card as the service was not fit for purpose. I am also going to put a complaint into the local council as the business has NO planning permission to run a business from here. JUST THINK about that...its highly likely they have no insurance too.
If like me you feel the service was not what you paid for please do a chargeback with your card people. The removal of money will be when this load of cowboys sit up and take notice.

I’m extremely disappointed with the service I received from A1 Meet & Greet at Bristol Airport. What should have been a convenient and stress-free experience turned into a frustrating and concerning ordeal.

First of all, when I handed over my car, I noticed the driver attempting to interfere with my dash cam, trying to turn it off. Fortunately, I have a live tracking app connected to my vehicle, which allowed me to see exactly what was happening. Instead of taking my car to a secure parking facility as expected, the driver took it to what appeared to be his personal home. The following day, my car was driven again to another location and parked there. This is completely unacceptable and raises serious concerns about trust, security, and professionalism.

To make matters worse, during the time my car was in their possession, it was driven in a bus lane, which resulted in me receiving a penalty charge notice. This is absolutely outrageous — I trusted this company with my vehicle, and I ended up facing fines for something I had no control over.

When I tried to resolve the issue, the situation only got worse. I emailed them multiple times and called countless times, but received no response whatsoever. The lack of communication and accountability is shocking.

Another issue is the hidden fees. At no point during the booking process was it made clear that there would be an additional £14 charge (£7 for pickup and £7 for drop-off). This feels misleading and dishonest.

Finally, when I got my car back, the interior was left in a mess. The glove compartment/drawer had clearly been opened and rummaged through, which is both invasive and unacceptable. I expect my vehicle to be treated with respect, not handled carelessly and without permission.

Overall, this has been a very negative experience. I would strongly advise others to think twice before using this company. Based on my experience, there are serious concerns around trust, transparency, and basic customer service.

Just been scammed. Pd £70 but nobody turned up.

ABSOLUTE SCAMMERS

This company took our money and did not provide any service, we were told to ring 30 mins before arrival and when we did so were told they were closed due to an emergency and could not fulfil our booking that had been made well in advance. We had to pay for short stay parking which cost £265 on top of the £70 we paid for the meet and greet which has not been refunded. Reading other reviews I see now they are total cowboys and scammers. I have reported to my bank and will be filing a complaint with the financial ombudsman as this company needs to be shut down.

DO NOT USE!

Not Fit for Person. No Sign Posts, In the middle of nowhere. Filthy Dirt track not fit to drive on. Staff that just don't want to be there. Reception that don't answer the phone and when they eventually do they have no command of the English language so can't help you. This is a Scam Company that just don't care

DO NOT! Use this service . I picked up my new vehicle to find that someone had been in the passenger seat and had left an empty packet of peanuts . As someone with a peanut allergy this is very dangerous. An empty bottle of water was left on the backseat floor . It’s incredible. I do not eat nor drink in my car as it’s a new car but they thought this was ok . No one I spoke to had a good understanding of English and they keep hanging up when you are trying to complain. Again I would advise do NOT use this company.

*ZERO STARS* WHY HAVE BRISTOL AIRPORT NOT GOT RID OF THESE CRIMINALS? Unbelievable experience. Lost keys worth £500. Left our car in the short stay car park for the whole time we were away. No compensation. Rude staff. Incredibly upsetting and makes me feel sick now even writing about it. This company needs to be shut down immediately.

DO NOT EVER USE THESE COWBOYS, YOU HAVE BEEN WARNED. From dangerous driving, to unhelpful and unprofessional service, to extra expense not specified, poor communication, I will never use this service again it's not worth saving a few pounds for a using this cowboy service.

bristolairportmeetandgreet (.com)
+447828763143

AVOID!

A friend used this service last year and it seemed to work. It doesn't now! Id say different people are running it.
The service wasn't as advertised. (Details To follow) I have tried to speak to them/an actual adult in charge and they put the phone down on me. Up until this point i was willing to accept mistakes happen but now its clear its their M.O.

15 mins before arrival I got a phonecall saying there had been a family emergency and no drivers were now available. I accepted this but had to leave my car open in short stay with the keys hidden to be collected. I had to message to check it had actually been done. They did pay for the short stay fee tbf.

On collection I arrived to meet and greet bang on time expecting a driver there and a brief discussion in regards to drop off. What I got was my car left open, unmanned and the keys left in the sunvisor!
I was told the driver had another job. Im just glad I still have my car and its in one piece.
All I want is a brief discussion post experience not a refund nor a complaint even. Though their attitude, them ignoring my attempts to talk and them cutting the phone call once they realised it was me on phone I have no alternative to try and contact Airport, Ombudsman etc

I have never been in the presence of such AWFUL, rude, unprofessional, incompetent staff as encountered at level 2 of the meet and greet parking at Bristol Airport!
The older female who works in the PM hours was the most despicable of creatures I have ever come acrossand to top off the situation, my car had damage to the passenger side door!
As a very frequent traveler here, I Will never use this service again,

Absolutely awful. Please do not use this service. Arrived at Stable cottage, and found nobody. I had to call the line again, after 30 m they opened the doors for me and told me to park and wait for the driver to take me to the airport. I did, found no one around, only horses. I waited and waited and after 40 minutes I called again and they assured me in very poor English they were coming in 20 minutes. By the time anyone came I and another 3 people had waited for 1 hour and 30 minutes and was worried about my flight. The worse was yet to come. A very rude man came, asked for our keys and for money to pay the airport barrier 18 pounds!! He drove all the way to the airport texting on his mobile and piking up calls with one hand . His driving was so erratic someone shouted to stop using his mobile and to keep an eye on the road or we were getting out. he looked strange and angry and either he spoke no English or was clearly bothered about having to take us to the airport. the stress was unreal and I nearly lost my flight.
On the way back. Arrived at the time I told them I was going to arrive 20.00. took 30 minutes to get them to pick up the phone, and three other calls. They actually came at 21.30. Just before I called again and told them I was freezing and alone in the middle of nowhere waiting and that I was taking a taxi and wanted my car and money back fully. 5 minutes later someone came, lucky enough not the same man. Looked like the owner to me and I told him how utterly unhappy I was. This car park service needs to be reported urgently. Please, do not use.

DO NOT USE THIS COMPANY. Driver failed to answer my calls to say I was nearly at the airport. He never showed up leaving me to park in the short stay car park at great cost. I then had to pay someone to get a taxi to collect my car then return it to me. Again at great cost. It was all so stressful as I nearly missed my flight. When I finally got through to someone to ask what was going on was told that the company are very busy on Sundays. I had booked and paid for parking well in advance so this was an extremely disappointing experience. Was eventually refunded after many emails. I will NEVER use this company again. Be warned !!

Meet and Greet - not really!
Short Stay meet and greet - equals extra cost on arrival and exit - add £20 to cost of parking.

Far worse - despite providing flight number and phoning when bags collected, I was told my car would be 30 minutes - I was at the pick up point after 15 minutes. It was delivered after 45 minutes!

When I phoned asking for compensation I was told "sorry"

The driver arrived, handed me the car park ticket ... turned his back and walked away without a word. RUDE, RUDE, RUDE!

A total waste of my time --- quicker and cheaper to use the Silver Zone.

Lesson learned! DO NOT WASTE your money.

I seriously wish for them to go out of business - this feels like a big con!

I trust this helps the reader.

Avoid at all costs total rip off nothing meet a greet about the whole experience absolutely can’t believe that Bristol airport let companies like this use there facility’s
Should be stopped immediately we waited over an hour for the return of our car in the rain as there is no where to wait except the car park absolutely disgraceful

Appalling service, make you take your car to the short stay car park which costs £8.50 for 15 mins. Totally unprofessional, the person grabbed my keys and drove off, didn’t give me any receipt. On returning had to wait a long time for my car. They had used my car as there was little petrol left, they had gone through all the pockets and had taken an envelope containing a photo. Bristol airport should ban them from the sight and go compare should also stop promoting them. DO NOT USE THEM

I thought my review from last July was possibly a one off... But obviously this company are an absolute scandalous, scamming set of low lives. I reported them to the police also, to be told unbelievably they couldn't help...!! Absolute travesty and a joke. This 'company' should be investigated and prosecuted.

I am writing this review after not getting anywhere with a refund only receiving an apology last week after two and a half months of trying to get the issue resolved! On the 9 th November 25 returning 16 th November 25. When we arrived at Home Farm BS40 5EX it was in the middle of a horses stables at the end of what I can only discribe as a pot hole hell lane! Myself and a female friend were on our own with a few other cars at 3.30 in the morning waiting to be transferred to Bristol airport. After numerous calls a man appeared at 4.30 being unable to find a vehicle to drive us to the airport. Other people in the car next to me started arguing with the man as they had a small child and were worried about late check-in! The man and the people nearly had a fight! This man from the parking company told me to drive my car to Bristol airport and leave my car keys on my front wheel and he would pick the car up from the airport short stay car park immediately after I parked! I was absolutely scared stiff driving to the short stay leaving my keys like this and having to run for my plane which was leaving at 6 am. As I was checking in I had a phone call to say the car had been picked up and they would pick me up Sunday 16 th November from Bristol air port after my holiday. As you can imagine I was frightened to death as to what state my car would be in when I got back due to the state on the pot holes at the parking place and the terrible service so far. This ruined my holiday! On Sunday 16 th November 25 we were picked up at the airport in a dirty car we had mud on our clothes from the mud in the car. The driver was angry about something and using his phone to try and resolve an issue as he said he had waited for us in the short stay for longer than he could and would have a fine! He was so angry and we were taken to the stables field where my car was covered in mud with damage to the passenger side wing mirror! When I opened the car doors the mud inside was absolutely terrible both passenger side and drivers! 20 miles had been used on the mileage which means my car had been used again for another airport run! This has been picked up on cctv at the airport. And luckily I took photos of the mileage at the airport before I left! When driving off I noticed the tracking was off on my steering wheel and one of my tyres did not feel safe. I went to a garage close by and the mechanics said it would get me home to wales but to take the car to the garage at home. My car was in the garage for two days having a hole fixed on the exhaust pipe new tyre and tracking. £450 pounds later and I had my car back! As you can imagine this has been extremely distressing. When I told the guy who picked us up from the airport how upset I was at the state of my car his answer was "you should have used silver zone then" please do not use this company! I was given this company by compare.com omg do I wish I had read the reviews first! Sad lesson learnt!

I dropped my car off in the short stay car park with the representative who would take my car away for parking. I checked my mileage which was 65 miles (I had set it to zero as I set off for Bristol). I paid the short term parking ticket of £7. On my return I waited over an hour before I was told to collect my car - it was gone midnight. When I arrived in the car park my car was sitting there but noone was with it initially. The bonnet was cold so it had been there for some time. The representative turned up and I asked for my keys. He looked beneath the wheel hubs until he found it and walked away, I called him to find out what I should do about getting out of the car park. He returned without saying anything, took my car key and opened my car taking out the parking ticket from the dashboard which he handed to me again without saying anything. He returned to his car. I opened my boot to find my rear seats had be put in the upright position which is not how I'd left it as my case cannot fit into the parcel shelf. Items from the footwell in the rear seats were now in the parcel shelf. I put the seats back into their original position and returned my items to the footwell. I went to pay my parking which was £10. It was bitterly cold so wanted to be swiftly on my way. I checked the mileage and my car showed 110 miles - a difference of 45 miles! Where on earth had they parked it or more likely what had they used it for? Inside the car I found an unopened crisp packet, a half empty bottle of water and a plastic bag with dates and times written on it that didn't correspond with my car. I was very upset but at gone 1am and being on my own after such a long wait, I just wanted to get home.
I will NEVER use this company again. My regret is that I didn't take a photo of my mileage or of the condition of my car at drop off. A lesson learned as, in future, that is exactly what I shall do. DO NOT USE THIS COMPANY