Meetandgreetbristolairportparkingservices Opiniões 

Decided for a cheaper parking option, having to pay over £200 in damages. One tire has a huge, unrepairable crack on the inside wall. Not cheap tyres either. Got them on dashcam going full speed over speed bumps leaving the airport, and then inflating the tire before returning the car to me. Avoid at all costs.

☆☆☆☆☆SCAMMING
SCUMBAGS☆☆☆☆
PARKED OUR CAR FOR 4 DAYS. VERY UNPROFESSIONAL. COULDN'T SPEAK ENGLISH!! WAITED 1 HOUR AFTER LANDING TO GET OUR CAR BACK AND WHEN IT ARRIVED IT WAS DAMAGED. HE GAVE ME EMAIL ADDRESS TO CLAIM AND RAN OFF INTO THE DARKNESS!!!! I HAVE SEND NUMEROUS EMAILS BUT NOT HAD ANY RESPONSE. THEY HANG UP ON THE PHONE AS SOON AS THEY KNOW ITS ME. ONLY OPTION NOW IS TO GET LEGAL ACTION BUT UNSURE WHO TO CLAIM FROM? DO NOT USE THESE SCUMBAGS!!!!!!!!!!!!

I have only given one star because I can’t give zero! This company is disgraceful and should be avoided and stopped from providing the so called service!!!
We booked through them to ‘park and ride’ to Bristol Airport. When we arrived at the car park area, down a very muddy and uneven lane, we found that there was a livery yard where there were horses in the stables and a person having a riding lesson.
Despite this, we continued into what looked like a parking area (no one to guide us) with poor grounding. I stated my concern to my husband immediately, however we decided to give the benefit of the doubt and left the van in the car park. The keys were taken from us by a young man who could not speak English, and we were taken to a shabby old van which I would be very surprised had an MOT on it!! Nevertheless we were eager to catch our flight and so carried on in this old van. The van could barely get up the hills and was wheel spinning everywhere during the whole journey and we were feeling quite worried that it may crash or break down. We were dropped off quite a way from the airport and made to pay a £14 charge on top of what we had already paid before we had to make our way in the pouring rain to the terminal.
I felt concerned for my van for the whole time that we were away and rest assured, the horror of this company was to continue upon our return.
I phoned the number that was supplied on the email, and a man with broken English answered. I told him that we had just landed and that we were looking to get back to the car park where my van was, and the man said to go to a Short stay car park. I then asked him who we should be looking for and if there a registration number?, The reply was quite bizarre the man told me “m’am, I don’t care where you go to get your car, I am not in the country you can find out for yourself”, I asked again who I should look for, and again he said “I don’t care. I am out of the country in New York and you can find your way yourself”. He was quite abrupt, rude and angry.! we eventually found our driver as I had recognised the van from before, there was another two families waiting for the service also and there was quite a battle over who was to be taken to the car park first.. which was 20 minutes drive away from the airport. Upon our return to the riding stables, the driver got out of the van with no further explanation, we had to look for him as he had disappeared so that we could get our keys to our van, we were told that the van was “somewhere over there…” as he pointed to a large field which was a bog of mud! To my dismay, when we finally found the van right at the back of the awful field, there was mud covered from the front to the back of my van, and was thick over my wheels and was everywhere… as were my shoes after having to wade to the back of the field!! The front grill on the van has been damaged whilst in their care, and It was very hard to drive my vehicle out of the boggy mud. By this time there was no sight of the driver, or anyone, and I can’t find anywhere to write a complaint of how my van was treated, I dread to think how my van was treated whilst we were away.
My advice is to avoid this company at all cost and pay the extra to Park in proper airport parking.
If anyone has a contact address for this despicable company, please forward it to me. I am desperate to get a refund.

I used Bristol Meet & Greet Parking services from 17th to 21st Oct 2025. Was shocked on collection that this was not in a well lit manned area of a multi story car like other meet & greet services I have used at other airports, but at the dark exit of the outside short stay. So it makes taking photos of your cars condition difficult in the dark. I’m sure this is on purpose and as they do not operate with a manned desk, probably do not even have a licence from the airport to operate there? As the drivers were dropped off on mass by a passing car & all looking like immigrants. The driver was late and scruffy,& could barely speak English. Certainly no evidence of any company name on display, or uniform as suggested on the website. At this point we should have told them to do one, but had already paid and due to waiting we were worried we could miss our flights if we then had to find alternative parking. On arrival the driver was again late, only by 15 minutes but when you’re tired from travelling that’s not acceptable. Again scruffy, with only very basic English language. He asked for no proof of ownership or id, so could have given out 6 month old X3 to anyone, and there was now a 12” long scuff on the rear left wheel arch that has scratched well into the paint. I questioned the driver, he was from Avon Cars, not Bristol Meet & Greet, so they just use random taxi companies to do their collections. All the driver could say was “I don’t know” & “talk to control”, I rang the Meet & Greet number to ask how we go about claiming for the damage. Sent them clear picture of it on WhatsApp as requested, they now are not answering my calls. Rang on my wife’s phone, which they answered immediately, they said they would asses & get back to us but nothing. Now they are not answering her phone either. Terrible scam company. Avoid at all costs. Next stop trading standards, and actual Bristol Airport. Surely they have a duty of care to protect their customers from these rogue traders.

DO NOT USE. This outfit clocked up an extra 60 miles in the week they had supposedly parked our car. There were several instances where it had been driven at 98mph. Yes they might be cheap but clearly this is the reason why! They clearly aren't intelligent enough to realise that a lot of car owners have apps etc to track their car's movements remotely. Digging further shows that their accounts are in disarray and this company is about to be struck off.

Poor service. Hidden costs. Waste of money.
Avoid at all costs

Car moved to various locations, scrap yard/farm/field.And used as taxi service as filthy, muddy footwells in both the front and rear.Outside also filthy. All controls had been adjusted, 30 odd miles added to mileage (8 miles being the furthest from airport, so how come the extra ? )

Absolutely awful experience! DO NOT USE! The staff were extremely rude and unprofessional. My car was left at approx. 140 miles and was given back with 30 miles of fuel. My oil was changed on my car three weeks prior to my holiday and came back under minimum level and has been mot’d and no leaks. The driver who dropped the car back to us absolutely floored it back into the short stay car park so fast I thought he was going to hit the barrier😡 there is a reason for the cheap price! I will be reporting to trading standards and anyone that I can about this company as it is totally unacceptable. We had to wait at least half an hour from when I phoned the number for the car to be dropped back to us. And when I got back in my car, everything was everywhere. I’m so angry 😠 that I didn’t read the reviews first.

I wish I had seen the reviews, very unprofessional service impossible to get hold of to drop off my car then on return waited an hour for drop off to be charged extra to get my car back . When I dropped the car we had serious concerns the man collecting the car was just stood there hood up face covered just on his phone he couldn’t understand a word of what we were saying avoid at all costs use bvp if your looking for a good meet and greet

Due to use the service today. Called 3 times to the number to plan my arrival. Call just rung out or answered and nobody spoke. Phoned the office to state I would be asking for a refund only to be told to go to short stay. Explained I would not be leaving my car with people that don’t answer the phone! Will be requesting a refund.

A complete scam. The mobile number they tell you to ring when near the airport was dead. No answer from Customer service number on website either. Have now had to pay eye watering short stay fees as it is not possible to book long stay car parking on arrival. Will be reporting them to trading standards but don’t expect to see my £75 again.

car returned filthy and damaged avoid at all costs would give 0 stars if i could .
be fully aware that your car will be stored in a field at a farm

Sunny paddock avoid at all costs I was issued a speeding ticket when I wasn’t even in the country tried contacting the company and been ignored. Also my car was left in the car park well before my end time. Key left on the wheel and had to pay £20 exit fee AVOID AVOID AVOID

Do NOT use this service. Does not publish cancellation policy then tries to enforce it. Currently disputing transaction. I cancelled because of poor reviews / insecure parking issues and they are now ignoring my correspondence. Irreputable and unscrupulous.

Waited forever at airport to be collected AND more importantly my car had 1/4 tank of fuel in after being left with 3/4 tank! Will NEVER use again. 👎

Couldn’t unlock the steering lock telephoned to say how got off plane to a message your car broke rang them kept getting cut off ! Very rude rang couple of days later said car was fine On arrival back to Bristol waited over an hour to then have to walk with our luggage to someone’s garden Car steering broken where they had forced it pulled the back of steering wheel apart to try and hot wire it. Absolute disgrace stay well clear has cost us alot of money. I am taking this further

Awful
Car came back like it had been off roading
Driven over 30miles in their possession which is further than I traveled to get here.
Don't advise that it'll cost £7 in and £7 out
Avoid avoid avoid

This company scams him, watch out for them, they have five stars in the online comparison site and each time they are at the top of the search as the first and best. I waited for the car at the airport for an hour, the car was given all dirty in the mud, that inside the car disappeared my drinks that I had prepared for the return journey, from the back of the car on the hanger I left my jacket against the rain and found a burnt cigarette I'm a non-smoker and no one in my car smokes. This company is a nightmare and they should be punished for misleading people with a real opinion on a website.

Where do I start, well I phoned the number supplied 30 mins before arrival as instructed but got no answer so I phoned again and again and again, I tried constantly for 25 mins 47 attempts as I was driving on my way to the postcode they supplied, upon arrival the google maps brought me down an extremely tight, extremely bumpy pothole road which was honestly 4-6 inches thick with sludgy mud I drove right to the bottom and I was in the wrong place, I then switches to Waze sat nav went back out to the main road turned around and Waze brought me to the exact same place so it became apparent that I had been given the wrong post code so I pulled over and googled the livery and horse stud which is where the car park is and the nice lady who worked at the stud(Not at the parking facility) guided me in, informing me that it was in fact down an even thinner muddier with even more and bigger potholes, after a hazardous drive down in my nice clean car I eventually saw a parking sign, I did have to give way to a horse transporter and a tractor to actually pull into what I can only describe as a mud bath field with 10-12 cars parked which all looked like they need a good valet, the driver that was transferring me to the airport was just about to drive off and leave me when I flagged him down, I eventually parked and tbh I did vent my frustration at the driver for not answering any of my 47 calls but then thought let it go as I was on route to the airport for a nice little break, then he opened the boot for me to put my bag in and the back door for me to sit in, well, honestly it looked like he had been ferrying horses and donkeys around in the back of his car, it truly was disgusting and it smelled just the same, I questioned this but the driver was blasé and quite frankly rude saying you should have read the reviews and if you wanted a Lamborghini to pick you up you should have paid for a more expensive company, I was dumbfounded, he then pressed a contactless car reader into my face and told me I needed to pay £14 as did the other 3 passengers to be dropped off and picked back up at the airport, totalling £56 on top of what we all had already paid, &49for 2 days,
He then drove quite erratically to the airport which is a 12 minute drive and dropped is all off in some back road car park which backed onto the furthest part of the actual airport Carpark thus not having to pay the airport drop off fees he had individually charged is all for, all 4 of us where fuming and we all had dirty muddy shoes, they also asked for us all to leave our vehicles keys which I utterly refused to do as did the other passengers. The pick up was pretty much the same apart from the driver was much much ruder and also driving dangerously whilst talking constantly on the phone and ignoring all of is for the entire journey. I since tried calling the company and what’s tapped them but no answer on the phone or what’s app.
I urge you, PLEASE PLEASE DI NOT ISE THIS COMPANY, pay an extra £15 and use a reputable company and save yourself lots of time, stress, show cleaner and a valet for your car.

Cowboy outfit.
Unprofessional and unable to identify clearly.
Rude, disrespectful behaviour and unapologetic.
I wish I could score a zero but trust pilot does allow.
Left us to put our own luggage in the cars and when asked to help, the chap rudely told us that it was not his job and this was a favour.