Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I’ve tried contacting you guys twice through email and once over the phone. I purchased 2 items from your company and haven’t received my items as of yet even though it’s saying delivered. It wasn’t d... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Everything was Ok till the end of February. Something has happened with payment methods on the website. My card is not accepted anymore. PayPal option also disappeared. Hope Melijoe return Adyen p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The order that I placed on Melijoe’s online catalogue two weeks ago was shipped from Nantes France and arrived on my daughter’s doorstep in Vancouver Canada in 4 days! I was super impressed at the sp... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Schneller Versand, Verpackung sehr gut, Preis und Qualität der Kleidung auch sehr gut. Daher die 3 Sterne. 2 Sterne Abzug gibt es für die Abwicklung Rücksendung / Umtausch sowie die versteckten Kosten... Ver mais

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2,6

Mau

TrustScore: 2.5 em 5

226 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great customer Service

Great customer Service, my purchase always arrives promptly and beautifully packaged regardless if it is a full price or at a discount. Great selection of goods, in all sizes and price ranges.

10 de março de 2022
Opinião espontânea
logótipo da Melijoe

Resposta da Melijoe

Dear Mo,

Thank you for taking the time to leave us a review!

It makes us very glad to read that you are happy with your shopping experience with us.

Please do not hesitate to reach out to our Customer Service if there is anything we can assist you with.

Best regards,
Melijoe

Classificada 5 em 5 estrelas

It would really help me to shop on your…

It would really help me to shop on your website if you had models wearing the actual clothes I can see how the clothes fit

8 de março de 2022
Opinião espontânea
logótipo da Melijoe

Resposta da Melijoe

Dear Barbara,

Thank you for taking the time to leave us a review!

Thank you for your feedback regarding having models on the website. We do appreciate it and will forward it to responsible department.

Please do not hesitate to reach out to our Customer Service if there is anything we can assist you with.

Best regards,
Melijoe

Classificada 5 em 5 estrelas

Love the quality of the service and the…

Love the quality of the service and the products at melijo!!

7 de março de 2022
Opinião espontânea
logótipo da Melijoe

Resposta da Melijoe

Dear Rosemarie,

Thank you for taking the time to leave us a review!

We are so pleased to read that you are satisfied with our service and products.

Please do not hesitate to reach out to our Customer Service if there is anything we can assist you with.

Best regards,
Melijoe

Classificada 5 em 5 estrelas

One stop shop

Beautifully curated collection. Fast shipping. Great promotions. A pleasure to shop at melijoe

27 de fevereiro de 2022
Opinião espontânea
logótipo da Melijoe

Resposta da Melijoe

Dear Leah,

Thank you for taking the time to leave us a review!

How wonderful to read that you are so happy with your experience with us.

Please do not hesitate to reach out to our Customer Service if there is anything we can assist you with.

Best regards,
Melijoe

Classificada 4 em 5 estrelas

Abbigliamento molto bello e di buona qualità

Compro su questo sito quasi tutto l'abbigliamento per le mie bimbe da 6 anni. Vendono prodotti davvero molto belli e alla moda, gli invii sono veloci e ben incartati. Non ho avuto mai problemi di nessun tipo nonostante abbia effettuato moltissimi acquisti. Vengono spesso applicati sconti. Inizialmente esisteva un servizio clienti molto efficiente a Roma che ora non c'è più, peccato. Inoltre, in passato inviavano piccoli omaggi insieme ai capi acquistati e c'era la possibilità di scegliere tra molti accessori. Infine, il sito divideva l'abbigliamento tra stagione autunno/inverno e primavera/estate, cosa secondo me molto utile. Negli anni queste cose sono cambiate ma rimane comunque un sito serio, con molta scelta e splendidi capi d'abbigliamento, sempre attento alle nuove tendenze. Unico neo, spedizione e reso a pagamento, a prescindere dall'importo speso.

9 de fevereiro de 2022
Opinião espontânea
logótipo da Melijoe

Resposta da Melijoe

Dear Alessandra,

Thank you for taking the time to leave us a review!

It makes us vey happy to read that you are pleased with your shopping experience with us. We do also appreciate your feedback regarding our shipping and return policy.

Please do not hesitate to reach out to our Customer Service if there is anything we can assist you with.

Best regards,
Melijoe

Classificada 5 em 5 estrelas

The order arrived in two days with UPS…

The order arrived in two days with UPS standard in EU, nicely packed. Very satisfied!

4 de fevereiro de 2022
Opinião espontânea
logótipo da Melijoe

Resposta da Melijoe

Dear Maja,

Thank you for taking the time to leave us a review!

We are very happy to read that you are pleased with the delivery and your order.

Please do not hesitate to reach out to our Customer Service if there is anything we can assist you with.

Best regards,
Melijoe

Classificada 5 em 5 estrelas

Schnelle Lieferung

Schnelle Lieferung, immer korrekte Ware erhalten

2 de fevereiro de 2022
Opinião espontânea
logótipo da Melijoe

Resposta da Melijoe

Dear Stéphanie,

Thank you for taking the time to leave us a review!

We are very pleased to read that you are satisfied with your shopping experience.

Please do not hesitate to reach out to our Customer Service if there is anything we can assist you with.

Best regards,
Melijoe

Classificada 5 em 5 estrelas

The detailed packaging arrived on time…

The detailed packaging arrived on time and in pristine condition. The dress was nicely folded and sealed in plastic bag. The shoes were nicely tucked away in its shoe box. I definitely recommend this site for purchases. All went smoothly. And items arrived as shown on website.

25 de janeiro de 2022
Opinião espontânea
logótipo da Melijoe

Resposta da Melijoe

Dear Rosa,

Thank you for taking the time to leave us a review!

We are so happy to read that you are pleased with the items you have purchased and the packaging.

Please do not hesitate to reach out to our Customer Service if there is anything we can assist you with.

Best regards,
Melijoe

Classificada 4 em 5 estrelas

vêtement bebe

Je viens de recevoir ma commande bebe 4 articles , emballage nickel, conforme aux photos , très joli vêtement un peu cher car de grandes marques mais très bien
livraison rapide

17 de janeiro de 2022
Opinião espontânea
logótipo da Melijoe

Resposta da Melijoe

Dear Salem,

Thank you for taking the time to leave us a review.

It makes us very pleased to read that you are happy with the delivery and the items you have purchased.

Please do not hesitate to reach out to our Customer Service if there is anything we can assist you with.

Best regards,
Melijoe

Classificada 1 em 5 estrelas

Très déçue

Très déçue. Commande d'une veste de ski pour enfant pour laquelle la description indiquée sur le site internet est fausse. Imperméabilité indiquée de 15,000 mm et respirabilité de 8,000 g/m2/24 h. Quelle déception en découvrant sur l'étiquette même de la veste que l'imperméabilité est de 10 000 et la respirabilité de 5 000. Si cette information avait été correctement indiquée, je n'aurais jamais passé commande. Encore un site internet qui incite à la prudence! C'est fatiguant de toujours devoir se méfier. Je ne recommande pas.

17 de janeiro de 2022
Opinião espontânea
logótipo da Melijoe

Resposta da Melijoe

Dear Alice,

Thank you for taking the time to leave us a review.

We are very sorry that the information on the website was incorrect. We would very much like to look into this matter and help you with a solution.

We kindly ask you to check your inbox for an email from us.

Best regards,
Melijoe

Classificada 1 em 5 estrelas

Package was sent via UPS and ended up lost

Package was sent via UPS and ended up "lost". Considering the expense of the item, a signature should have been required to turn it over. Melijoe was the only place that had the needed item and now that the only one in stock that I bought is "lost", I won't be able to buy another before Christmas even though I promised my child that they would have it.

11 de dezembro de 2021
Opinião espontânea
logótipo da Melijoe

Resposta da Melijoe

Dear Shakira,

Thank you for taking the time to leave us a review.

We are very sorry to read that you are not satisfied with the delivery. However, it seems as you have now received the package and we hope you are happy to the product.

Please do not hesitate to reach out to our Customer Service if there is anything we can assist you with.

Best regards,
Melijoe

Classificada 5 em 5 estrelas

Ich hab das erste Mal dort bestellt

Ich hab das erste Mal dort bestellt. Ist alles sehr gut gelaufen. Tolle Babykleidung von Petit Bateau zu einem sehr günstigen Preis. Lieferzeit aus Frankreich war 1 Woche. Aber das nehme ich gerne in Kauf. Ich würde jederzeit wieder dort bestellen.

10 de dezembro de 2021
Opinião espontânea
logótipo da Melijoe

Resposta da Melijoe

Dear Sabine,

Thank you for taking the time to leave us a review!

It makes us very pleased to read that you are satisfied with your shopping experience with us.

Please do not hesitate to reach out to our Customer Service if there is anything we can assist you with.

Best regards,
Melijoe

Classificada 5 em 5 estrelas

Lynhurtig ordrebehandling og levering

Lynhurtig ordrebehandling og levering. Varerne var som de skulle være og bestillingen på webshoppen var uproblematisk og nem.
Jeg var ret skeptisk grundet den middelmådige score, men jeg er 100% tilfreds.

6 de agosto de 2021
Opinião espontânea
logótipo da Melijoe

Resposta da Melijoe

Dear Jeanette, Thank you very much for taking the time to leave your review. Your satisfaction is the greatest compliment to us and we truly hope to see you again soon on Melijoe.com.

Classificada 5 em 5 estrelas

Je recommande melijoe à 100%

Je recommande melijoe à 100%
Non seulement ils propose des grandes marques de luxe mais aussi les marques comme petit bateau, Jacadi, cyrillus moi sa me permet d’acheter tout au même endroit!
Je souhaite aussi préciser que le service client est au top, j’ai été surprise une première fois avec une conseillère qui répondait gentiment à mes demande et il y’a quelque jours j’appelle une conseillère pour me plaindre d’une livraison tardive ( 1 jour de retard) est j’ai été agréablement surprise de la façon dont la conseillère m’a répondu, elle ma toute de suite rembourser les frais de port, j’ai ensuite demandé un geste commerciale qui on accepté mais ce qui m’a plus c’est que la conseillère revenez sans cesse vers moi jusqu’à ce que je sois satisfaite! Et s’excuse pour une réponse tardive de une journée!
Je remercie ces conseillère qui nous prennent vraiment en compte!
La livraison est rapide et les articles mis dans le panier ne disparaissent pas comme certain site ou les articles reste 15 min
Merci melijoe!

21 de maio de 2021
Opinião espontânea
logótipo da Melijoe

Resposta da Melijoe

Chère Madame, cher Monsieur, nous vous remercions d'avoir pris le temps de partager votre expérience et espérons vous revoir bientôt sur Melijoe.com !

Classificada 3 em 5 estrelas

Gute Auswahl / zusätzlicher Aufwand beim Retournieren

Schneller Versand, Verpackung sehr gut, Preis und Qualität der Kleidung auch sehr gut. Daher die 3 Sterne. 2 Sterne Abzug gibt es für die Abwicklung Rücksendung / Umtausch sowie die versteckten Kosten bei einer Rücksendung. Versandkosten + Rückversandkosten in Höhe von 7 Euro übernimmt der Käufer. Da ich sehr viel und oft online shopping mache werde ich sehr wahrscheinlich nicht mehr bei Melijoe einkaufen. Die Größen von vielen Designern fallen leider unterschiedlich aus und daher ist die Wahrscheinlichkeit groß etwas umtauschen zu wollen und wenn die gewünschte Größe nicht verfügbar ist kriegt man weniger Geld erstattet... Da gibt es viele andere Onlineshops.

5 de maio de 2021
Opinião espontânea
logótipo da Melijoe

Resposta da Melijoe

Dear G Kasli,

Thank you for taking the time to leave us a review!

We are so glad to see that the shipping, price and quality has fulfilled your expectations.
Regarding the feedback on the return and exchange process and fee, we would be so happy if you could send in an email to our customer service. We will also take this into consideration for future improvements.

We on Melijoe wish you a lovely day!

Classificada 5 em 5 estrelas

Absolutely quick & reliable delivery, thumbs up!

We order from Melijoe since our first baby was born, and it's been consistently performing as a five-star platform!

The speed of delivery is impressive, and so is the communication flow (your order is placed, your order has shipped, DHL will deliver tomorrow, etc.).

In all the times that we ordered, we never had any items misplaced, and never had any mix-ups. Which you kind of take for granted... until you try other platforms ;-D

My only point of criticism is that recently, there seems to be a problem with tags on the store: I find some pants through "Boys/All" but they are not shown through "Boys/Pants", which means they lack the proper tag; I come across skirts when filtering for boys only (which means some tags are plain wrong), and overall I feel like in the last 3-5 years the UI of how you discover items, and what is "relevant", could have been improved.

Either way, most importantly, I totally recommend Melijoe for the speed and accuracy of delivery, and it builds across the orders to full confidence in the platform. Well done!

29 de abril de 2021
Opinião espontânea
logótipo da Melijoe

Resposta da Melijoe

Dear Monsieur Sergei Klimov,

Thank you for taking the time to leave us a review!

Your satisfaction is the greatest compliment to us.
We also want to say thank you for the feedback regarding tags and filter on our website, we will forward this to responsible department.

Please do not hesitate to reach out if you have any questions!

See you soon on Melijoe.com

Classificada 5 em 5 estrelas

Impressive 👍

Ordered on Friday from the UK and it arrived on Monday. Very good prices and services. Could track the order as well. Will definitely use again

20 de abril de 2021
Opinião espontânea
logótipo da Melijoe

Resposta da Melijoe

Dear Nahid,
Thank you very much for taking the time to leave your review.
Your satisfaction is the greatest compliment to us and we truly hope to see you again soon on Melijoe.com.

Classificada 4 em 5 estrelas

Très sérieux

Très sérieux; je n’ai jamais eu de problèmes...
Le seul bémol est l’arrêt du paiement en 3 fois depuis maintenant 2 ans. Franchement dommage car ça freine les commandes.

19 de abril de 2020
Opinião espontânea
logótipo da Melijoe

Resposta da Melijoe

Chère Djobi,
Merci d'avoir pris le temps de nous laisser un avis !
Nous sommes heureux de constater que vous êtes globalement satisfait des commandes que vous avez passées avec Melijoe.
En ce qui concerne le "Payez en 3 fois", ce n'est pas possible de le faire directement depuis notre site Web, mais si vous choisissez de payer via Paypal, vous pouvez le faire. Nous vous répondrons dans un e-mail dans la journée avec plus d'informations sur la procédure a suivre.
N'hésitez pas à nous contacter si vous avez des questions !
Je vous souhaite une bonne journée !
Cordialement, Melijoe

Classificada 2 em 5 estrelas

melijoe used to be a far superior…

melijoe used to be a far superior company than it is now - since it has been bought over by a swedish company and transferred to sweden . they have NO PRODUCT DESCRIPTION WHATSOEVER - ( they used to ) thei shopping baskets ab=ns wish lists are not easy nor obvious to figure out - they never show when something is sold out in the shopping basket .
their assistant s on the phone are nice enough - but ineffectual - i have made several complaints but never got an answer . they really need to pull theuir socks up - especially compared to other serices such as CHILDRENS SALON - which in my oppinion is still the best .

19 de março de 2021
Opinião espontânea
logótipo da Melijoe

Resposta da Melijoe

Dear Caroline,

Thank you for your time and effort to chare your feedback regarding the recent changes we have made in the setup of Melijoe operations. Throughout the process we have had our customers' needs in mind and have initiated all the upgrades in order to make the shopping experience smoother, quicker and easier. While, in first hand, focusing on the operational efficiency, technical setup and easy access, it is our priority to also improve the customer interface.

The feedback you have sent us means a great deal as it will help us tailor the website and emphasize what is most important for you, as a customer. This, of course takes some time, but as stated above, has the highest priority on the upgrade timeline.

I will forward your feedback to respective department, and would once again like to thank you for your feedback but also your patience and allowing some time for our team to conclude the development of the new website.

Best regards, Melijoe.

Classificada 1 em 5 estrelas

The small letters: 14 euro’s for a too big raincoat, however bought in the right size

The small letters: paid 14 euro’s to receive and sent a package back (too big raincoat with the right size that I ordered). My advice: Don’t buy here!

10 de março de 2021
Opinião espontânea
logótipo da Melijoe

Resposta da Melijoe

Hello Gerard,

Thank you for taking the time to leave us a review!

We are so sorry to read about your experinece and see that the raincoat did not fit. If you have any questions regarding delivery/return fee, you are always welcome to contact our customer service for help.

Best regards,
Melijoe

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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