Mettrr Opiniões 

278
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’ve had a website with Mettrr for many years now and have always found them very helpful and deal with any issues very quickly. I would recommend them to anyone..

A empresa respondeu

Classificada 5 em 5 estrelas

Alan De La Rosa Alan has worked with me tirelessly, patently and professionally to build a brilliant website! Five stars are not sufficient, should be at least 10 out of 5!! I would reco... Ver mais

Classificada 5 em 5 estrelas

The Staf who deal with Mettr website changes and issues. Are very cooperative and quick to answer any queries or Assistance. Well done continue the good response. Compared to many organisations Mettr... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Mettrr Took over Sole Trader, my previous provider, over a year ago . Then they forgot about me . I was promised a new website platform but for 9 months it never happened,. I was unable to get changes... Ver mais

Informações sobre a empresa

  1. Website Designer

Escrito pela empresa

We build simple websites for growing businesses. Request as many content changes as you want by using the Mettrr Dashboard. All changes are dealt with within 24hrs.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

278 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(278)

0 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

I am really frustrated with this…

I am really frustrated with this company there have been problems every step of the way. The initial draft was the complete opposite of what I wanted and I put through a complaint. I had to send them word for word the text for the website. After a lot of confusion they designed a basic logo for me after I explained what I wanted. I have been messaging/calling them for the last 2 weeks asking for the logo in high resolution as I need it for marketing materials. I was told on the phone it would be done then I received an email on Friday saying that they cannot help because I provided the logo but they designed it! I was also reassured 3 times by different departments that my subscriptionwould not start until the website went live but this is not the case at all. I eventually got a refund for 1st month but not the second. Sales guy also told me they would makes sure my website came up on google search but it does not. It is very difficult to get hold of them on the customer service telephone number and most times you eventually go to voicemail. I really wish I had seen the other reviews before I signed up with them.
Just received another email saying they cannot make the logo in high resolution and they designed it as a courtesy but I was promised a logo by the sales guy who I spoke to initially or I would not have subscribed.

17 de junho de 2019
Opinião espontânea
logótipo da Mettrr

Resposta da Mettrr

Hi Debbie,

We are really sorry your experience didn't meet our usual high standards and for the misinformation with regard to your account start date.

We understand that our team have since helped explain how we can help drive business for you and look forward to adding your social media links to your website.

Regards,

The Mettrr Team

Classificada 5 em 5 estrelas

Quickly done professionally!

Quickly done professionally!
Web team had great follow up and supported me on every step. I was little nervous but the service was 100.
I am recommending to family and anyone searching for a complete web package
Team keep it up. Thanks to Charlie and tech staff.
Event promoter Florida

5 de junho de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

First class service

First class service. Prompt actions & notifications. Helped me every step of the way. I now have a professional website. I have never attempted to make one. A big thank you to the mettr team for their patience. Highly recommend.

1 de junho de 2019
Opinião espontânea
Classificada 4 em 5 estrelas

The customer service agents are very…

The customer service agents are very professional and helpful. As far as their ability to always meet my expectations on what I need for my website...hmmm, that definitely needs improvement. But overall, I am satisfied for what they've done for me. My website looks great.

24 de maio de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Worst organization

Worst organization, untalented uneducated developers, I spent days providing them with the information, the put something together out of the box that does not reflect my organization, company name wrong, did not add provided logo, did not call at the schedule time, 1, 2, 3 drafts and still garbage. DO NOT ATTEMPT to get them to do your website, waste of your time, waste of your energy, waste of your money. NOT WORTH IT!

22 de maio de 2019
Opinião espontânea
logótipo da Mettrr

Resposta da Mettrr

Hey Shahin, I've checked all your ticket requests and there has been a lot of effort out in by you which we appreciate.

We haven't reflected this on your site yet because we need some clarification from you on this. We will be reaching out to you today to get this from you.

Regards

Classificada 1 em 5 estrelas

This is the worst organization I have…

This is the worst organization I have ever IN MY ENTIRE CAREER of over 40 years dealt with. the did not deliver and now they are holding my domain hostage. Run!!

22 de maio de 2019
Opinião espontânea
logótipo da Mettrr

Resposta da Mettrr

Hi Bill,

The domain was locked for 60 days once the domain was transferred in to us - this is a rule created by the regulator ICANN that all providers must adhere to. The rule is intended to protect users and their domains but we appreciate in this circumstance it is frustrating for you.

This 60 day period expires on Monday 5th August and we will action the domain transfer for you to reduce any further inconvenience.

Regards,

The Mettrr Team



Classificada 3 em 5 estrelas

Nice people

Nice people. Good products and service. Needs to be a bit more timely as far as phone appointments and updates to websites are concerned.

21 de maio de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

totally incompetent

I was told that they would build me a website exactly like that of a colleague after the sales person looked at the site with me.
What a joke. Looked like a first grader tried to do it then got bored and quit playing with Mom's laptop. After fighting and being lied to for 10 days, I then paid Godaddy $200 less and had a workable website very close to what I needed in 45 minutes. What a joke they are!

18 de maio de 2019
Opinião espontânea
logótipo da Mettrr

Resposta da Mettrr

Hi Bill,

We're sorry for the confusion and for not managing your expectations well enough.

We were obviously not a good fit for your needs because although we make fast, hassle-free and affordable websites for small business owners, we don't copy other websites.

We have taken your feedback on board and wish you the very best with your business.

Regards,

The Mettrr Team

Classificada 1 em 5 estrelas

The service is terrible

The service is terrible. They are build my website not professionally.
I wrote cancelation notice, but they are charge my card again and again, even wihout my permition.
Please, stop take money from my account for service, which your company didn't provide properly.
Stella Kantor
Recomendation:
Please, don't work with this company

18 de maio de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Unbelivable bad service

Unbelivable bad service. I am so disapointed . I cant belive these guys stay in business. Now I have to stop and find another web builder. Ill get someone in my state this time.. Wind Walker ......Walkers home and commericial inspectors

13 de maio de 2019
Opinião espontânea
logótipo da Mettrr

Resposta da Mettrr

Hi Mr Walker,

We have built your website as requested the domain is here: https://www.walkershomeinspections.com/

It is possible you have been looking at your old website which is on a different website address

We are reaching out to you to help you with this

Mettrr HQ

Classificada 1 em 5 estrelas

I have email them seven times about…

I have email them seven times about change I haven't had one reply. Then put your website on when it not ever ready to be on line. Be well over 2 half weeks still wait for them do the change I asked them to do. Very poor

13 de maio de 2019
Opinião espontânea
logótipo da Mettrr

Resposta da Mettrr

Hi Kerry, thanks for the review - we appreciate all feedback and learn from where we got things wrong.

I can see that your website has been redesigned today and a member of the senior management team has been trying to get in contact with you to discuss this - although your phone is not accepting incoming calls.

We have also Emailed & SMSd you in order to reach out and help - we look forward to discussing the website with you soon.

Classificada 5 em 5 estrelas

Excellent company

Excellent company providing a great service, I am getting what I need for my particular business and at a good price. Polite and efficient staff and I would recommend this company. Thank you all for your hard work and support.

11 de maio de 2019
Opinião espontânea

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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

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Aqui estão 8 dicas para escrever óptimas avaliações.

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