Sam was especially great! Answered all my questions, showed me pieces I was interested in and very patient as I live in Devon. My in-laws live in Kingsthorpe so we come up to Northampton every few mon... Ver mais
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Leia as opiniões dos outros
Customer service is brilliant. Whether you are purchasing silver earrings or spending thousands on a watch or diamonds, you are treated the same. Good old fashioned values.
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First time dealing with Michael Jones Jewellers. I bought a Longines Conquest Chronograph Ski Edition watch online. The process was simple and stress free. Delivery was quick and I had updates at ev... Ver mais
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I visited the Banbury shop today to purchase a Rolex, I was attended to by Owen, he was very helpful and had great knowledge of the product. He made the purchase very easy and pleasant experience, so... Ver mais
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Informações sobre a empresa
Sobre Michael Jones Jeweller
Escrito pela empresa
Michael Jones Jeweller is an independent, cooperative-run jeweller and Official Rolex Retailer, with luxury showrooms in Northampton and Banbury.
With a proud heritage and a passion for fine jewellery and watchmaking, the business is dedicated to helping customers celebrate life’s most meaningful moments — from engagements and weddings to personal milestones and special occasions.
Their carefully curated collections feature some of the world’s most prestigious brands, including Rolex, OMEGA, TAG Heuer, Breitling, Tudor, Gucci, Longines, Zenith, Raymond Weil, and Seiko, alongside renowned jewellery houses such as FOPE, Fabergé, Georg Jensen, and Gucci. In addition, Michael Jones Jeweller offers beautifully crafted in-house collections, ensuring there is something to suit every style and occasion.
Alongside these exceptional products, Michael Jones Jeweller provides a range of specialist services, including bespoke jewellery design, wedding and engagement ring consultations, jewellery repairs, watch servicing, and valuations. Their experienced and knowledgeable team is committed to offering expert guidance and a personalised experience, whether in-store or online.
At the heart of the business is a dedication to quality, craftsmanship, and customer care. From the moment a customer begins their journey to long after their purchase, Michael Jones Jeweller strives to deliver a seamless and memorable experience built on trust, expertise, and attention to detail.
Visit Our Website Contact Us
With a proud heritage and a passion for fine jewellery and watchmaking, the business is dedicated to helping customers celebrate life’s most meaningful moments — from engagements and weddings to personal milestones and special occasions.
Their carefully curated collections feature some of the world’s most prestigious brands, including Rolex, OMEGA, TAG Heuer, Breitling, Tudor, Gucci, Longines, Zenith, Raymond Weil, and Seiko, alongside renowned jewellery houses such as FOPE, Fabergé, Georg Jensen, and Gucci. In addition, Michael Jones Jeweller offers beautifully crafted in-house collections, ensuring there is something to suit every style and occasion.
Alongside these exceptional products, Michael Jones Jeweller provides a range of specialist services, including bespoke jewellery design, wedding and engagement ring consultations, jewellery repairs, watch servicing, and valuations. Their experienced and knowledgeable team is committed to offering expert guidance and a personalised experience, whether in-store or online.
At the heart of the business is a dedication to quality, craftsmanship, and customer care. From the moment a customer begins their journey to long after their purchase, Michael Jones Jeweller strives to deliver a seamless and memorable experience built on trust, expertise, and attention to detail.
Visit Our Website Contact Us
Informações de contacto
1 Gold Street, NN1 1SA, Northampton, Reino Unido
- 01604 632548
- enquiries@michaeljonesjeweller.co.uk
- michaeljonesjeweller.co.uk
4,9
Excelente
318 opiniões
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Always very professional
Always very professional, knowledgeable and courteous..
19 de dezembro de 2025
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your kind feedback. We truly appreciate your support and look forward to welcoming you back again soon.
Lovely friendly accommodating staff
Lovely friendly accommodating staff. And of course lovely items!.
20 de dezembro de 2025
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your kind review. We’re delighted to hear you enjoyed your experience in store. We look forward to welcoming you back again soon.
Very expensive! Avoid!
My Husband attended your Northampton Gold Street store in order to get batteries for my 2 tag watches. I also asked for two links to be added back into the watch straps. I already have the existing links. My Husband was charged £40 for putting the two links back into the watch straps. I wasn’t expecting this for nothing but £40 for two seconds work is extortionate. I will not be using this store again.
20 de dezembro de 2025
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with the cost of the work carried out and that it fell short of your expectations.
Our charges reflect not only the time taken to complete the work, but also the expertise of our trained watchmakers, the specialist tools used, and the care taken to ensure luxury timepieces are handled correctly and securely. That said, we appreciate that value and clarity are important, and we’re sorry if this wasn’t clearly communicated at the time.
We would welcome the opportunity to discuss this with you further and review the experience in more detail. Please feel free to contact the Gold Street store directly or ask to speak with a member of management. We genuinely value feedback and would like the chance to address your concerns.
Friendly welcome
Friendly welcome. Courteous service. Swift and efficient watch repair.
17 de dezembro de 2025
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your kind feedback! We’re pleased to hear you were happy with the service and the efficient repair of your watch. We look forward to welcoming you back again soon.
Abbigail was very polite and friendly
Abbigail was very polite and friendly, very friendly and professional. I was shown several alternatives to what I was looking for and, with Abbigail's help selected one o1f those.
She has also helped me similarly on previous visits hence coming back..
15 de dezembro de 2025
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for taking the time to share your feedback. We’re pleased to hear that Abbigail once again provided friendly, professional guidance and helped you explore suitable options to find the right piece. It’s lovely to know her approach has encouraged you to return to us. We really appreciate your continued support and look forward to welcoming you back into store again soon.
Very friendly helpful service
Very friendly helpful service. Perfect!
17 de dezembro de 2025
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your kind review. We’re delighted you had such a positive experience and appreciate you taking the time to share your feedback. We look forward to welcoming you back again soon.
Resposta da Michael Jones Jeweller
Thank you for your kind words. We’re delighted you enjoyed your visit and appreciate you taking the time to share your feedback. We look forward to welcoming you back again soon.
Mark Made my family feel very welcome…
Mark Made my family feel very welcome as he always does. More of a friend than just a “customer”..
9 de dezembro de 2025
Opinião espontânea
Very Happy
Owen has dealt with me on Two occasions and each time has been professional and gone above and beyond in his assistance..
25 de novembro de 2025
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your lovely feedback. We’re delighted to hear that Owen has consistently provided such dedicated and professional service. We’ll be sure to share your kind words with him. We look forward to welcoming you back again soon.
Maria is always very thoughtful as are…
Maria is always very thoughtful as are Cheryl and Lucy. They are never rushed, and offer their full attention. It’s always a pleasure to visit the Grosvenor centre store.
11 de dezembro de 2025
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for sharing such kind words — it’s wonderful to hear that Maria, Cheryl, and Lucy consistently make your visits so enjoyable. Their thoughtful approach and attentive service are exactly what we hope every customer experiences. We look forward to welcoming you back to the Grosvenor Centre store again soon.
Reminder to go local
Local and physical shops are disappearing fast, what a great reminder of the experience you get when you put great service, knowledge and personal effort into treating a customer in the way they should be. I required both service and sales and had a great experience from Matthew, Chris and Sam, thanks MJJ!
10 de dezembro de 2025
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you so much for sharing this — it’s wonderful to hear how much you valued the personal service from Matthew, Chris and Sam. We couldn’t agree more about the importance of real, in-person care.
We truly appreciate your support and look forward to welcoming you back again soon.
Always helpful and greeted with a smile
7 de dezembro de 2025
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your kind words. We truly appreciate your visits and look forward to welcoming you back again soon.
I return to Michael Jones due to the…
I return to Michael Jones due to the professionalism of its staff who are always just that
8 de dezembro de 2025
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your lovely feedback. We're delighted to know that the professionalism of our team keeps you returning — it’s something we take great pride in. We truly appreciate your continued support and look forward to welcoming you back again soon.
Excellent customer service
Excellent customer service. Has never disappointed us in the many years we have shopped here. Staff friendly and helpful..
14 de novembro de 2025
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you so much for your loyal support over the years. We’re delighted to know that our team has consistently provided the friendly, helpful service you expect. It’s always a pleasure to welcome you, and we look forward to seeing you again soon.
Bespoke Ring with great results
Dawn has been a pleasure to work with from Sales over the last 3 months. With her help and Matts teams ability to make Jacs wishes happen in the physical ring the whole process has been pain free. Communication has been good throughout and did actually highlight a potential issue with her actual engagement which was fixed within the whole project.
We would recommend MJJ without hesitation and encourage those that look through the window looking for the perfect ring to go through the door and have the conversation to get exactly what they desire from your jewellers.
We will be back no doubt..
29 de novembro de 2025
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for sharing such a thoughtful review. We’re delighted to hear how smoothly everything went and that both Dawn and Matt’s team were able to bring Jac’s vision to life so beautifully. It’s wonderful that the communication throughout helped make the whole journey enjoyable — even resolving a potential issue along the way.
Your recommendation means a great deal to us, and we truly appreciate your encouragement to others who are considering taking that first step. We look forward to welcoming you both back in the future.
Excellent service
Really excellent customer service and really helpful ordering service.
We always find the service excellent
26 de novembro de 2025
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you so much for your kind review. We’re delighted to hear that you enjoyed the service you received. Your continued support truly means a lot to us, and we look forward to welcoming you back again soon!
Knowledgeable and friendly staff
Knowledgeable and friendly staff, prompt service and good quality repair. Thank you!
6 de novembro de 2025
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you so much for your lovely review! We’re delighted to hear you had a positive experience with our team and that you were pleased with the repair. We truly appreciate you choosing us and look forward to welcoming you back again soon!
Excellent prompt service with helpful…
Excellent prompt service with helpful and knowledgeable staff.
14 de novembro de 2025
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your lovely review. We're so pleased to hear you received prompt, helpful service from our team. We look forward to welcoming you back again soon!
These guys really go the extra mile
These guys really go the extra mile. Small things really go a long way to make a customer feel special, no matter the price point. Great communication, super fast shipping, the experience of opening the item once received you can tell the item wqs packaged with care and thought. Will not be the only item i buy from you 1000% youve made a customer for life.
11 de novembro de 2025
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you so much for your wonderful review. We're delighted to hear that the extra touches and care made your experience feel special. It means a great deal to know we’ve earned a customer for life. We look forward to welcoming you back again soon!
An oasis of calm elegance in a busy…
An oasis of calm elegance in a busy world.
3 de novembro de 2025
Opinião espontânea
Resposta da Michael Jones Jeweller
We really appreciate your kind feedback. Thank you for choosing us — we look forward to welcoming you back again soon.
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