Sam was especially great! Answered all my questions, showed me pieces I was interested in and very patient as I live in Devon. My in-laws live in Kingsthorpe so we come up to Northampton every few mon... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I visited the Banbury shop today to purchase a Rolex, I was attended to by Owen, he was very helpful and had great knowledge of the product. He made the purchase very easy and pleasant experience, so... Ver mais
First time dealing with Michael Jones Jewellers. I bought a Longines Conquest Chronograph Ski Edition watch online. The process was simple and stress free. Delivery was quick and I had updates at ev... Ver mais
A empresa respondeu
Fantastic service, asked about the watch before I bought is as it was listed as ex-display. Received an email within hours stating that there were no marks or signs of wear so I completed the purcha... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Michael Jones Jeweller
Escrito pela empresa
Michael Jones Jeweller is an independent, cooperative-run jeweller and Official Rolex Retailer, with luxury showrooms in Northampton and Banbury.
With a proud heritage and a passion for fine jewellery and watchmaking, the business is dedicated to helping customers celebrate life’s most meaningful moments — from engagements and weddings to personal milestones and special occasions.
Their carefully curated collections feature some of the world’s most prestigious brands, including Rolex, OMEGA, TAG Heuer, Breitling, Tudor, Gucci, Longines, Zenith, Raymond Weil, and Seiko, alongside renowned jewellery houses such as FOPE, Fabergé, Georg Jensen, and Gucci. In addition, Michael Jones Jeweller offers beautifully crafted in-house collections, ensuring there is something to suit every style and occasion.
Alongside these exceptional products, Michael Jones Jeweller provides a range of specialist services, including bespoke jewellery design, wedding and engagement ring consultations, jewellery repairs, watch servicing, and valuations. Their experienced and knowledgeable team is committed to offering expert guidance and a personalised experience, whether in-store or online.
At the heart of the business is a dedication to quality, craftsmanship, and customer care. From the moment a customer begins their journey to long after their purchase, Michael Jones Jeweller strives to deliver a seamless and memorable experience built on trust, expertise, and attention to detail.
Visit Our Website Contact Us
With a proud heritage and a passion for fine jewellery and watchmaking, the business is dedicated to helping customers celebrate life’s most meaningful moments — from engagements and weddings to personal milestones and special occasions.
Their carefully curated collections feature some of the world’s most prestigious brands, including Rolex, OMEGA, TAG Heuer, Breitling, Tudor, Gucci, Longines, Zenith, Raymond Weil, and Seiko, alongside renowned jewellery houses such as FOPE, Fabergé, Georg Jensen, and Gucci. In addition, Michael Jones Jeweller offers beautifully crafted in-house collections, ensuring there is something to suit every style and occasion.
Alongside these exceptional products, Michael Jones Jeweller provides a range of specialist services, including bespoke jewellery design, wedding and engagement ring consultations, jewellery repairs, watch servicing, and valuations. Their experienced and knowledgeable team is committed to offering expert guidance and a personalised experience, whether in-store or online.
At the heart of the business is a dedication to quality, craftsmanship, and customer care. From the moment a customer begins their journey to long after their purchase, Michael Jones Jeweller strives to deliver a seamless and memorable experience built on trust, expertise, and attention to detail.
Visit Our Website Contact Us
Informações de contacto
1 Gold Street, NN1 1SA, Northampton, Reino Unido
- 01604 632548
- enquiries@michaeljonesjeweller.co.uk
- michaeljonesjeweller.co.uk
4,9
Excelente
311 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
first time customer
first time customer! not the last time customer! very happy with the services they provided! can i send you to wrap my christmas presents because i never thought i box could look that good
13 de julho de 2026
Resposta da Michael Jones Jeweller
Thank you so much for your fantastic review! We're delighted to hear your first experience with us was such a positive one—and even more pleased to know it won't be your last! Your comments really made us smile, especially about the gift wrapping. We'll be sure to pass your compliments on to the team... although we can't promise they'll be available to wrap all of your Christmas presents!
Thank you for choosing to shop with us. We look forward to welcoming you back again soon.
Good website with easy order process
Good website with easy order process. Excellent communication from seller and courier. Lovely gift wrapping by... Sophie.
I will review the earrings when the wife opens them on her birthday.
15 de julho de 2026
Resposta da Michael Jones Jeweller
Thank you for your wonderful review! We're delighted to hear you found our website easy to use and that the ordering process, communication, and delivery all went smoothly. Sophie will be so pleased to know her gift wrapping was appreciated—we'll be sure to pass on your kind words. We hope your wife loves her earrings when she opens them, and we wish her a very happy birthday! Thank you for choosing to shop with us, and we hope to welcome you back again soon.
Always polite and keen to help.
Always polite and keen to help.
17 de julho de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your lovely review! We’re delighted to hear you’ve always found our team to be polite and helpful. Providing a friendly and attentive service is very important to us, and we truly appreciate your kind feedback. We look forward to welcoming you back again soon.
See previous message
1 de julho de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you so much for your 5-star review! We truly appreciate your support and are delighted to know you had a great experience with us. We look forward to welcoming you back again soon.
Very welcoming
Very welcoming, friendly and helpful jewellers.
I’ve been extremely happy with the items of jewellery I’ve had repaired and altered.
13 de julho de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your lovely review! We're delighted to hear you've continued to trust us with your jewellery repairs and alterations. Creating a welcoming environment and taking great care with every treasured piece is something we're passionate about, so it's wonderful to know you've been so happy with the results. We really appreciate your kind words and look forward to welcoming you back again soon.
Excellent communication all the way…
Excellent communication all the way through the purchase process. The item was supplied exactly as described and on the morning agreed.
6 de julho de 2026
Resposta da Michael Jones Jeweller
Thank you so much for your lovely review! It was an absolute pleasure to assist you, and we're so pleased to hear you were happy with the communication throughout your purchase.
Thank you for choosing Michael Jones Jeweller. We truly enjoyed helping you and hope to have the pleasure of welcoming you back again in the future.
Resposta da Michael Jones Jeweller
Thank you for your kind review! We're delighted to hear you received first-class customer service. Your feedback is greatly appreciated, and we look forward to welcoming you back again soon.
I bought my watch from Michael Jones…
I bought my watch from Michael Jones over two decades ago. It was a leaving present. I’ve always returned to have the battery replaced and this time it needed a new strap buckle. I had to wait for the part as it came from Switzerland but when it came was replaced within minutes. I wouldn’t go to other jewellers within the town-they would not provide the same service..
8 de julho de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your wonderful review! We're honoured that you've trusted us to care for your watch for more than two decades. It's fantastic to hear that our aftercare service has continued to meet your expectations.
Your loyalty and kind words mean a great deal to us. We look forward to looking after you and your watch for many more to come.
Polite,well informed and helpful.
Polite,well informed and helpful.
The jewellery I took in for repair was very delicate and they said it could be repaired but advised it may not last.
They need not have told me this and could've 'took the money and run' but they didn't.
6 de julho de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your kind review! We’re delighted to hear you appreciated the honest advice and care provided by our team. Looking after our customers and their jewellery with transparency is incredibly important to us, especially when dealing with delicate and treasured pieces.
Thank you for trusting us with your repair, and we hope to welcome you back again in the future.
It is always a pleasure to visit…
It is always a pleasure to visit Michael Jones in Northampton, whether it is the Gold Street or Grosvener store. Tom is always extremely helpful as well as being very knowledgeable about the various brands and items..
27 de junho de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your wonderful review! We're delighted to hear it's always a pleasure visiting our Northampton stores. Tom will be thrilled to receive your kind feedback, and we'll be sure to pass it on. Thank you for your continued support, we look forward to welcoming you back again soon.
Outstanding customer service
Outstanding customer service
The personnel at this branch are extremely knowledgeable in all items of jewellery especially watches.
You never feel rushed into making a purchase.
26 de junho de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your wonderful review! We're delighted to hear you enjoyed such a positive experience with our team. Providing knowledgeable advice in a relaxed, no-pressure environment is something we take great pride in, so it's fantastic to know this came across during your visit. We truly appreciate your feedback and look forward to welcoming you back again soon.
Very friendly service
Very friendly service. Good communication. Fast service.
26 de junho de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your lovely review! We're delighted to hear you had such a positive experience with us. It's great to know everything was handled smoothly from start to finish. We really appreciate your feedback and hope to welcome you back again soon.
Exceptional customer service where…
Exceptional customer service where nothing is too much trouble, and you never feel like they're trying to rush you out the door to get to the next client.
20 de junho de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear you felt so well looked after. Taking the time to provide a personal and attentive experience is something we value greatly, so it’s fantastic to know this made a difference during your visit. We truly appreciate your feedback and look forward to welcoming you back again soon.
In the small store in Northampton Tom…
In the small store in Northampton Tom was outstanding and he couldn't have been more helpful
He found the perfect Tissot watch that I absolutely love.
He is a credit to your company
Thank you.
20 de junho de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear Tom provided such exceptional service and helped you find the perfect watch. He’ll be thrilled to receive your kind feedback, and we’ll be sure to pass it on. Thank you for choosing us, and we hope you enjoy your new Tissot for many years to come.
Resposta da Michael Jones Jeweller
Thank you for your kind review! We’re delighted to hear you had such a positive experience with us. Your feedback is greatly appreciated, and we’re pleased we could provide a service that met your expectations. We look forward to welcoming you back again soon.
How Polite Staff are .!!!
17 de junho de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your kind review! We’re delighted to hear our team made such a positive impression. Providing a warm, welcoming experience is something we take great pride in, so your feedback is greatly appreciated. We hope to welcome you back again soon.
Great Customer service
I was given lots of choices, with no pressure and plenty of time to decide on what I wanted. I was made to feel very special and I am very happy with my choice.
16 de junho de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear you felt so well looked after. Helping customers find the right piece in a relaxed and enjoyable way is exactly the experience we strive to create, so it’s lovely to know you felt valued throughout your visit. Thank you for choosing us, and we hope you enjoy your purchase for many years to come.
High Quality Jewellery
High Quality Jewellery, good service, pleasant surroundings.
13 de junho de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your review and for your kind comments about our jewellery, service, and store environment. We’re pleased to hear you had a positive experience with us. We’re always looking for ways to improve, so if there was anything that prevented us from earning that fifth star, we’d love to hear your feedback.
Thank you for your support, and we hope to welcome you back again soon.
The overall experience
The overall experience, website ordering process, quick delivery time, and lovely touches with regards to 'gift style' packaging, all top notch..
2 de junho de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear you enjoyed the entire experience, from ordering on our website through to delivery and presentation. It’s great to know the extra touches made a positive impression. We truly appreciate your feedback and look forward to welcoming you back again soon.
Excellent service
Staff are friendly and helpful whilst offering excellent service.
I have recently sold some items and had new pieces created and very happy with experience of working with everybody at Gold Street store.
Thank you for helping me to have beautiful and wearable jewellery incorporating stones taken from pieces previously owned by several family members..
9 de junho de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear how pleased you were with your experience at our Gold Street store. Helping to transform cherished family pieces into jewellery that can be worn and enjoyed for years to come is always a privilege, and we’re so pleased we could be part of that journey.
Your kind words mean a great deal to the team, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back in the future.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.