Sam was especially great! Answered all my questions, showed me pieces I was interested in and very patient as I live in Devon. My in-laws live in Kingsthorpe so we come up to Northampton every few mon... Ver mais
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Leia as opiniões dos outros
I visited the Banbury shop today to purchase a Rolex, I was attended to by Owen, he was very helpful and had great knowledge of the product. He made the purchase very easy and pleasant experience, so... Ver mais
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First time dealing with Michael Jones Jewellers. I bought a Longines Conquest Chronograph Ski Edition watch online. The process was simple and stress free. Delivery was quick and I had updates at ev... Ver mais
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Superb service following an online purchase. Very good price, highly delighted with my purchase. Lovely packaging with wax seals. Highly recommend this company.
A empresa respondeu
Informações sobre a empresa
Sobre Michael Jones Jeweller
Escrito pela empresa
Michael Jones Jeweller is an independent, cooperative-run jeweller and Official Rolex Retailer, with luxury showrooms in Northampton and Banbury.
With a proud heritage and a passion for fine jewellery and watchmaking, the business is dedicated to helping customers celebrate life’s most meaningful moments — from engagements and weddings to personal milestones and special occasions.
Their carefully curated collections feature some of the world’s most prestigious brands, including Rolex, OMEGA, TAG Heuer, Breitling, Tudor, Gucci, Longines, Zenith, Raymond Weil, and Seiko, alongside renowned jewellery houses such as FOPE, Fabergé, Georg Jensen, and Gucci. In addition, Michael Jones Jeweller offers beautifully crafted in-house collections, ensuring there is something to suit every style and occasion.
Alongside these exceptional products, Michael Jones Jeweller provides a range of specialist services, including bespoke jewellery design, wedding and engagement ring consultations, jewellery repairs, watch servicing, and valuations. Their experienced and knowledgeable team is committed to offering expert guidance and a personalised experience, whether in-store or online.
At the heart of the business is a dedication to quality, craftsmanship, and customer care. From the moment a customer begins their journey to long after their purchase, Michael Jones Jeweller strives to deliver a seamless and memorable experience built on trust, expertise, and attention to detail.
Visit Our Website Contact Us
With a proud heritage and a passion for fine jewellery and watchmaking, the business is dedicated to helping customers celebrate life’s most meaningful moments — from engagements and weddings to personal milestones and special occasions.
Their carefully curated collections feature some of the world’s most prestigious brands, including Rolex, OMEGA, TAG Heuer, Breitling, Tudor, Gucci, Longines, Zenith, Raymond Weil, and Seiko, alongside renowned jewellery houses such as FOPE, Fabergé, Georg Jensen, and Gucci. In addition, Michael Jones Jeweller offers beautifully crafted in-house collections, ensuring there is something to suit every style and occasion.
Alongside these exceptional products, Michael Jones Jeweller provides a range of specialist services, including bespoke jewellery design, wedding and engagement ring consultations, jewellery repairs, watch servicing, and valuations. Their experienced and knowledgeable team is committed to offering expert guidance and a personalised experience, whether in-store or online.
At the heart of the business is a dedication to quality, craftsmanship, and customer care. From the moment a customer begins their journey to long after their purchase, Michael Jones Jeweller strives to deliver a seamless and memorable experience built on trust, expertise, and attention to detail.
Visit Our Website Contact Us
Informações de contacto
1 Gold Street, NN1 1SA, Northampton, Reino Unido
- 01604 632548
- enquiries@michaeljonesjeweller.co.uk
- michaeljonesjeweller.co.uk
4,9
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314 opiniões
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High Quality Jewellery
High Quality Jewellery, good service, pleasant surroundings.
13 de junho de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your review and for your kind comments about our jewellery, service, and store environment. We’re pleased to hear you had a positive experience with us. We’re always looking for ways to improve, so if there was anything that prevented us from earning that fifth star, we’d love to hear your feedback.
Thank you for your support, and we hope to welcome you back again soon.
The overall experience
The overall experience, website ordering process, quick delivery time, and lovely touches with regards to 'gift style' packaging, all top notch..
2 de junho de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear you enjoyed the entire experience, from ordering on our website through to delivery and presentation. It’s great to know the extra touches made a positive impression. We truly appreciate your feedback and look forward to welcoming you back again soon.
Excellent service
Staff are friendly and helpful whilst offering excellent service.
I have recently sold some items and had new pieces created and very happy with experience of working with everybody at Gold Street store.
Thank you for helping me to have beautiful and wearable jewellery incorporating stones taken from pieces previously owned by several family members..
9 de junho de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear how pleased you were with your experience at our Gold Street store. Helping to transform cherished family pieces into jewellery that can be worn and enjoyed for years to come is always a privilege, and we’re so pleased we could be part of that journey.
Your kind words mean a great deal to the team, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back in the future.
Pleasure as always dealing with Luke
Pleasure as always dealing with Luke, extremely helpful and top notch customer service. Thanks again.
8 de junho de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your lovely review! We’re delighted to hear Luke looked after you so well once again. Your continued support means a great deal to us, and we’ll be sure to pass on your kind words to him. We look forward to welcoming you back again soon.
Great service yet again from Natasha…
Great service yet again from Natasha and her team at Michael Jones Banbury. Was made to feel very welcome and was dealt with promptly and professionally, couldn't have asked for more really. Many thanks to you all..
3 de junho de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your lovely review! We’re delighted to hear Natasha and the team at our Banbury store looked after you so well. It’s wonderful to know you felt welcomed and that everything was handled smoothly and professionally. We really appreciate your continued support and look forward to seeing you again soon.
A designed commission is worth the energy.
Working together in the creation of your own personal commission, was the essential ingredient for unquestionable success.
Matt and Rachel have been constructive and were very clear what is possible and not -after all they are not magicians but skilled in the craft of jewellery design.
As such, the outcome was an excellent job and a testament to their skills -thank you.
Other staff when I was in MJJ were always polite and helpful, so a big thank you to them too.
2 de junho de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear how pleased you were with your commissioned piece. Matt and Rachel will be thrilled to know their guidance, expertise, and collaborative approach helped bring your vision to life.
It’s also lovely to hear that the wider team made you feel welcome throughout the process. Thank you for trusting us with such a special project, and for taking the time to share your experience.
Fantastic service
I went to Michael Jones with an idea for a ring i wanted and dealt with Abbi following an experience my husband had using her. Abbi was absolutely brilliant - she listened and understood the brief, spent ages working out what I really wanted and looking for the perfect stone, steered me in a better direction when it was needed and made sure I came out with the very best option possible. Nothing was too much trouble, she is extremely knowledgeable and so personable, it was an absolute delight to spend my money with her. This is not the first time we have used MJJ and it most certainly won't be the last! I have some beautiful pieces courtesy of Michael Jones and they are definitely our number one choice for jewellers. Whether you are looking for a bespoke piece or a premade one, you won't go wrong with Abbi. Also, kudos to the mystery maker of the ring - they did an exceptional job and it is stunning. Fantastic job all round.
30 de maio de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you so much for your wonderful review! We’re absolutely delighted to hear how pleased you were with your experience. Abbi will be thrilled to know that her guidance, expertise, and attention to detail helped bring your vision to life and ensure you ended up with the perfect piece.
Creating something truly special is always a team effort, so your kind words about the craftsmanship behind the finished ring are greatly appreciated as well. Thank you for your continued trust in MJJ — it means a great deal to us that we remain your jeweller of choice. We hope you enjoy your beautiful ring for many years to come and look forward to welcoming you back in the future.
Great all round
Good price, lovely watch, delivered quickly, packaging and wrapping very thoughtful.
26 de maio de 2026
Resposta da Michael Jones Jeweller
Thank you for taking the time to leave us feedback. We're so pleased to hear that you're happy with your watch and appreciated the care taken with our packaging. We hope you enjoy your new watch!
Amazing service and contact with…
Amazing service and contact with customer service.
Recommended 100%
14 de maio de 2026
Resposta da Michael Jones Jeweller
Thank you so much for your review! We're delighted to hear that you had a great experience with us. Your recommendation means a lot to us, and we hope to assist you again in the future.
Item ordered for my husbands birthday…
Item ordered for my husbands birthday well packaged and excellent quality thank you
14 de maio de 2026
Resposta da Michael Jones Jeweller
Thank you for your wonderful review! We're delighted to hear that the item arrived well packaged and that you were pleased with the quality. We hope your husband enjoyed his gift. Thank you for choosing us, and we hope to assist you again in the future.
Very pleased with your service
Very polite and knowledgable team. All messages responded to quickly and without a whiff of AI intervention. Very encouraging!
18 de maio de 2026
Resposta da Michael Jones Jeweller
Thank you for taking the time to share your feedback. We’re really pleased to hear that you found our team helpful and responsive. We hope you are enjoying your new purchase - If there’s anything else we can help with, we’re always here.
Great value and prompt service.
12 de maio de 2026
Resposta da Michael Jones Jeweller
Thank you for your feedback. We’re pleased to hear you were happy with our prompt service and great value. We appreciate you taking the time to share your experience and hope to assist you again in the future.
The staff were very helpful and…
The staff were very helpful and explained everything to me.
17 de maio de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your feedback. We're delighted to hear that our staff were helpful - providing excellent customer service and ensuring our customers feel informed and supported is very important to us. We really appreciate your review and hope to assist you again in the future.
The service is excellent
The service is excellent, not to mention the watches and jewellery.. Staff are helpful, knowledgeable and courteous. It is a pleasure buying from them and will definitely be back.
20 de maio de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your fantastic review! We're delighted to hear that you had such a positive experience with us. Your kind words about our team mean a lot to us. We take pride in providing a high level of service, so it's fantastic to know this made your purchase enjoyable.
We truly appreciate your support and look forward to welcoming you back again soon.
Excellent service
The experience of buying was made easy and seamless by the staff, especially Gareth Jones who dealt with me from enquiry to purchase to delivery
22 de maio de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your wonderful review and for choosing us for your purchase. We're delighted to hear that you found the buying process straightforward. Gareth will be especially pleased to receive your kind feedback - we will be sure to pass it on. If there is anything we can help you with in the future, please don't hesitate to get in touch.
Professional and reliable business
Professional and reliable business
Quality products and service.
Some very good special offers.
18 de maio de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you for your kind words! We're so pleased to hear that you you're happy with the quality of our products and service. We really appreciate you taking the time to leave your feedback, and we hope to serve you again soon.
Great service would use them again
I lost an earring on holiday that matched a necklace I bought in Chester. I found these guys had a pair on the web site. There method of shipping was secure and the way they packaged the goods was excellent.
18 de maio de 2026
Resposta da Michael Jones Jeweller
Thank you for your wonderful review! We're delighted to hear that you're able to wear the matching earrings with your necklace again and that you were happy with the service you received. We really appreciate your kind words and hope to assist you again in the future.
Over the past few years I have only…
Over the past few years I have only ever bought top quality watches and jewellery from Michael Jones in Northampton and just recently they looked after a major repair to my wife's watch. I shall soon be making another purchase from them and I wouldn't dream of going anywhere else.....I don't believe the fine quality of friendly service and level of expertise could be matched by any other retailer..
19 de maio de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you so much for your continued loyalty and for taking the time to share such a wonderful review. It truly means a great deal to us that you have entrusted us with your watch and jewellery purchases over the years, as well as your wife’s recent repair.
Your kind words about our team are deeply appreciated. We look forward to welcoming you again soon and assisting with your next purchase.
Highly recommend
Having received some very poor service from a well known online watch company I found Michael Jones Jeweller. Fantastic service, good prices and very friendly staff. Every effort was made to ensure that I knew what was happening and any issues dealt with immediately without chasing etc. Highly recommend and I hope to return when I buy another watch. Many thanks particularly to Gareth who contributed hugely to the great experience of dealing with this purchase.
20 de maio de 2026
Opinião espontânea
Resposta da Michael Jones Jeweller
Thank you so much for your wonderful review and for choosing to shop with us. We’re delighted to hear that your experience with us was such a positive one, especially after the disappointment you had elsewhere.
Providing friendly, transparent service and keeping our customers informed every step of the way is something we take great pride in, so it’s fantastic to know this made a difference to your purchase experience. We’ll be sure to pass your kind words on to Gareth, who will be thrilled to hear your feedback.
Thank you again for your recommendation. We truly appreciate your support and look forward to welcoming you back when the time comes for your next watch purchase.
Great service from Owen in the Banbury…
Great service from Owen in the Banbury store for a purchase of a watch. Very knowledgeable and professional. Hope to be visiting again soon.
13 de maio de 2026
Resposta da Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear that Owen provided such great service during your visit to our Banbury showroom. We’ll be sure to pass along your kind words to him. Enjoy your new watch, and we look forward to welcoming you back again soon!
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