It was easy to order the part needed. The part arrived promptly, well-packaged and in good condition. It fitted perfectly and the oven is now fully operational again.
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Leia as opiniões dos outros
My part arrived in good time. But the other parts that connected to the door no longer fit. I gave the model no. So don't understand why you would send something that doesn't fully fit the oven compon... Ver mais
Easy ordering for fridge door shelf. Ordered knowing it wasn't currently in stock but Minerva aquired the part quickly and sent out faster than i thought would happen. Great communication and updates... Ver mais
Brought new cooker, suppplied with onlry one oven shelf , any good cook needs two shelve , emailed Minerva for a shelf , out of stock, two weeks later email , we got stock, now on way, two shelve cook... Ver mais
Informações sobre a empresa
- Fornecedor de peças para eletrodomésticos
- também em
- Fornecedor de peças electrónicas
- Loja de peças sobressalentes e componentes electrónicas
Escrito pela empresa
Spares parts supplier for a large range of whitegoods. We have access to over 1 millions spare parts and update our site with new spares everyday.
Informações de contacto
55a Halifax Way, YO42 1NR, Reino Unido
- info@minervaparts.co.uk
- minervaparts.co.uk
4,2
Bom
250 opiniões
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The part was delivered on time
The part was delivered on time. It was the right part, a ice box cover for a fridge. One point is that it would be great if there was a customer phone number besides a customer info email.
Yours Sincerely: Declan O' Keeffe
17 de julho de 2024
The part came within 2 days
9 de julho de 2024
Rare cooker part ordered one day and…
Rare cooker part ordered one day and delivered the next. thanks
8 de julho de 2024
Teknix spares
Easy to find parts on the site, quick order process and delivery when they said, will use again if I need them
8 de julho de 2024
Buying a hose for a Bush tumble dryer
The service was very good once I had contacted Minerva to find out whether they stocked the part I needed but I couldn't find what I needed on the website.
2 de julho de 2024
Still waiting for a response for the…
Still waiting for a response for the wrong part what was sent out ?
25 de junho de 2024
Great help to find the right part
4 de junho de 2024
Great product. Inefficient delivery company.
My product was received yesterday ( although the DPD delivered to the wrong address.) My experience with Minervaparts however I found to be very helpful and efficient. I would purchase from again, if I needed to.
30 de maio de 2024
Order ProblemsThe delivery was fast and efficient,but…
The delivery was fast and efficient,but i found it very difficult to order using my computer,in the end I had to get a friend to do do it on their smart phone which worked with no problem ,con you look into this please,thanks.
20 de maio de 2024
Excellent service
Excellent service. Provided correct advice. Parts were sent quickly. Would use this company again
14 de maio de 2024
Sent email stating part is incorrect…
Sent email stating part is incorrect and no reply
1 de maio de 2024
Resposta da Minervaparts
Hello Andrew,
I've looked through our emails and we have no record of you emailing us about any issues - this may have got caught in our server somewhere. Could you please re-send you email directly to info@minervaparts.co.uk
and put your invoice number in the subject field so I can match your email back to your order.
Great service
27 de abril de 2024
Wrong product delivered
Wrong product delivered, initially slow responding. More concerned with returning wrong item than sending correct one. From emails not confident correct part will be delivered, let's wait and see.
23 de abril de 2024
Resposta da Minervaparts
Good Evening,
I am sorry you feel you have had no communication from us. I can see you sent us a query on 02/04 and received a response from us 48 hours later, and I can see a further communication from you that was responded to earlier this evening - I apologise for the delay in coming back to you about the incorrect part you ordered, this one is a little outside of how long we would usually take to respond to queries.
We have sent you a further link which should be the part you are looking for - as advised in the communication, a picture of this part will be added on monday and we would advise you wait until then to check the picture against the part you require before ordering.
Regards
Troy
Resposta da Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Resposta da Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
No Instructions
I contacted this site for a friend who had lost his instructions. I finally found what I thought was the right page and clicked the 'download'
All I got was a 'Logo', I found links to buy cookers
28 de março de 2024
Resposta da Minervaparts
Good evening,
I am really sorry for the inconvenience this has caused you. I have had a quick look into this and it looks as though there is an error with this file, so I have escalated this to our technical team who are working to resolve this. I have emailed you across the file to the email address you requested it to previously. Please do let me know if you have any further issues, or need any further assistance.
Thank you for bringing this to our attention.
Kind regards
Troy
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