MIRTA Opiniões 

3822
TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This is the second time I have purchased a beautiful, unique hand bag from Mirta. Once again you get 10 out of 10. The experience from clicking submit to receiving my delivery was highly personalised,... Ver mais

Classificada 5 em 5 estrelas

Third purchase from my favourite Italian brand. Shipped swiftly from Italy and arrived at the fastest speed possible. Communication is impeccable as my queries were attended to within reasonable time... Ver mais

Classificada 5 em 5 estrelas

You know I love you all! After 28 years at Bloomingdales (in handbags) Chloe to Coach to Chanel, I respect an amazing artisan company. It amazing how quickly and efficiently handbags luxuriously made... Ver mais

Classificada 5 em 5 estrelas

Wonderful service and high quality products. I have purchased from Mirta several times and am always impressed with both the great service and quality products. Once again they kept me informed by... Ver mais

Informações sobre a empresa

  1. Plataforma de comércio online

Escrito pela empresa

Shop iconic handcrafted fashion, 100% Made in Italy, straight from the finest luxury artisans. Our exclusive tradeshow ships worldwide for free.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(3822)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Lovely items

Always love the care and attention to fine details that Mirta provides thru all their artisans! Always enjoyed everything I have ordered over the years - also for lovely gift givings. And...they are unique which makes it extra special for sure:-))

27 de outubro de 2022
Classificada 5 em 5 estrelas

Great experience

The bag is beautiful and the experience purchasing from Mirta was excellent. I was informed throughout the process of the status of my bag and once the bag was made the shipping was amazingly quick. I'm really impressed by the quality and the service of Mirta.

31 de outubro de 2022
Classificada 1 em 5 estrelas

Will never order from here again

Will never order from here again. Placed my order and was supposed to arrive within 1 month. 4 months later (and only 1 email response to my multiple inquiries) the bag finally arrives. Two months of use and the handle has broken and I cannot get in touch with ANYONE at the company to send replacement parts or help. For the price of the bags and how they talk about the high quality, I’m just not seeing it at all. Super disappointed.

28 de outubro de 2022
Opinião espontânea
Classificada 2 em 5 estrelas

Lack of response and very poor purchase experience

I had a very poor purchase experience . It took 8 weeks for the order to ship and get delivered . But that would not have been a huge issue if Mirta can keep me informed or respond to my inquiries about the status . I sent 4 (maybe 5) inquiries to follow up after I got the first response saying that the order was delayed and not a single word from Mirta during that whole month . It was very disappointing customer experience and i almost gave up after looking online that email was the only way to contact Mirta . When i finally received the order shipment notification email , it did get delivered in about 4 days. But I felt like I no longer cared . I never got any explanation from Mirta about the lack of response . I would not buy again !

21 de outubro de 2022
Classificada 5 em 5 estrelas

Love all of your products!

Love your products! I've recommended your website to my family and they are very impressed. The only problem is now we have to call each other before we get together so we don't look alike. Thank you for your great quality and service!

27 de outubro de 2022
Classificada 1 em 5 estrelas

I received a faulty bag after 3 months

I received a faulty bag after three months waiting. When I opened the box and saw a very obvious mark on the bag, it made me feel disappointed and very upset.
The Mirta should’ve done inspection on the handmade bag before it is dispatched to the customer

27 de outubro de 2022
Classificada 1 em 5 estrelas

Don't waste your money

I have many issues with Mirta.
1) It took over two months to get my order. I realize the bag is handmade, but this bag is not a Burkin or a Kelly. It should take that long to make.
2) The detachable shoulder strap needed to be better made when I got the bag; the adjustable strap is not flat against itself because the holes are placed incorrectly.
3) When something is handmade, customers expect the leather to be cut correctly and inspected to ensure everything looks good.
4) I emailed customer service. I am still waiting to receive a response.

I purchased two bags from Mirta and am not happy with any of the purchases. I will not be making any more online purchases from this company again.

24 de outubro de 2022
Classificada 5 em 5 estrelas

After waiting a number of weeks for the…

After waiting a number of weeks for the bag to arrive , I decided to follow up. The response was prompt and courteous. They clearly explained next steps. The communication was great. I knew it would take a while for the bag to be made. It’s beautiful and wonderfully constructed. I will purchase in the future.

21 de outubro de 2022
Classificada 5 em 5 estrelas

Amazing products and service!

Amazing products and service!
I ordered through Mirta after seeing some YouTubers recommending it on YouTube. I was so impressed by the quality of the bag and the speed of the shipment. I highly recommend Mirta to everyone. Thank you for allowing the rest of the world enjoy Italian craftmenship

25 de outubro de 2022

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