First time trying mix perfume the shipping was very quick! I ordered two different perfumes & love the convenience of trying different scents especially due to not liking either one. Amouage Guidance... Ver mais
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Leia as opiniões dos outros
El envío fue en tiempo y forma, las fragancias huelen y duran como las originales y eso habla de su compromiso con el cliente, altamente recomendable, voy a volver a comprar. El atomizador de 10ml es... Ver mais
My first order the item was out of stock. I ordered Good Girl Supreme by Carolina Herrera. Customer support didn’t notify me until long after I should’ve received it. They gave me options for the re... Ver mais
I found Mix Perfume when I needed a small amount of my favorite perfume to tide me over till my birthday in May, and it was so inexpensive that I ordered a small amount of another perfume that I’d tri... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
MixPerfume offers a comprehensive range of genuine fragrance samples, ensuring a 100% authenticity guarantee, all available from a remarkably affordable price point of as little as 99¢. Discover your ideal scent today and conveniently place an order for a full-size bottle at an exceptionally competitive rate, accompanied by complimentary shipping services.
Informações de contacto
Estados Unidos da América
- info@mixperfume.com
- mixperfume.com
3,9
Bom
122 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A wide variety of fragrance
The photo makes you think you're getting a small bottle and the big bottle. When you get your order there's an empty space in the box.
I think your advertisement should be different so you know what to expect.
5 de março de 2024
Opinião espontânea
Resposta da Mixperfume
Hi Lathie,
Thank you for your feedback. We apologize for any confusion caused by our packaging. Your comments are invaluable, and we're committed to making continuous improvements to ensure our product presentation is clear and meets your expectations.
Best regards,
Mixperfume Customer Support
One bottle out of two was empty
One bottle out of two was empty. I emailed customer service and sent pictures and still haven’t heard anything a a month later….
18 de fevereiro de 2024
Opinião espontânea
Resposta da Mixperfume
Hello Chassidy,
We sincerely apologize for the initial inconvenience with your order. To resolve this, we dispatched a replacement to you ensuring you received the complete order you expected.
We appreciate your understanding and patience throughout this process. Thank you for being a valued customer. If there are any further issues or additional assistance needed, please feel free to contact us.
Warm regards,
Mixperfume Customer Support
I love the perfume I received
I love the perfume I received! It arrived quickly too!
19 de fevereiro de 2024
Resposta da Mixperfume
Hi Debbie,
We're thrilled to know you loved the perfume and appreciated the quick delivery. Thank you for choosing Mix Perfume and for your positive feedback.
Best regards,
Mixperfume Customer Support
Original fragrances and they arrived…
Original fragrances and they arrived early.
1 de fevereiro de 2024
Opinião espontânea
Resposta da Mixperfume
Hi,
Thank you for your feedback on the originality and timeliness of our fragrances. We're glad to meet your expectations and look forward to your next order.
Best regards,
Mixperfume Customer Support
Fast delivery great product all be back…
Fast delivery great product all be back thanks.
8 de fevereiro de 2024
Opinião espontânea
Resposta da Mixperfume
Hi,
Thank you for acknowledging our fast delivery and product quality. We're thrilled to hear you’ll be back and look forward to serving you again soon.
Best regards,
Mixperfume Customer Support
Delivery of product was good
Delivery of product was good. The issue I had was the writing on the bottle was not legible. It would help if the print was clearer. The ink was to light.
1 de fevereiro de 2024
Opinião espontânea
Resposta da Mixperfume
Hello Brenda,
We apologize for the legibility issue on the bottle. Your feedback is important, and we'll look into improving the clarity of our labeling. Thank you for bringing this to our attention.
Best regards,
Mixperfume Customer Support
Resposta da Mixperfume
Hi Cherie,
"Love it in bunches!"—what a wonderful compliment! We're so glad you enjoyed your experience with us. Thank you for your enthusiastic review.
Best regards,
Mixperfume Customer Support
Good service and fast shipping
2 de fevereiro de 2024
Opinião espontânea
Resposta da Mixperfume
Hello Magda,
Thank you for your kind words and positive feedback! We're thrilled to hear you were pleased with our service and the quick shipping. We strive to maintain this level of service and look forward to serving you again soon.
Best regards,
Mixperfume Customer Support
Love
Received all of my 2ML samples timely and love all of my choices! Great company!
26 de janeiro de 2024
Opinião espontânea
Resposta da Mixperfume
Much Love for Your Feedback!
Your feedback brightened our day! Happy to hear your samples arrived on time, and you're loving the choices. Whenever you're ready for more fragrance adventures, we're here!
Cheers,
Mixperfume Customer Support
Not what I expected don’t smell like…
Not what I expected don’t smell like coco by Chanel
26 de janeiro de 2024
Opinião espontânea
Resposta da Mixperfume
Your Satisfaction Matters - Mixperfume
Dear Littie Moore,
We appreciate your feedback and regret any disappointment. We're dedicated to 100% satisfaction and have attempted to contact you via email to better understand your concerns. Your experience matters to us, and we're committed to making it right. Please check your inbox or contact our support directly at info@mixperfume.com
Thank you!
Best regards,
Isabella Grace
Mixperfume Customer Support
This is the second time purchasing from…
This is the second time purchasing from Mix Perfume the prices are reasonable in comparison to other websites I've seen and I like that you can also purchase sample sizes so you can try them before committing to a larger size. They arrived pretty quickly both times and the packaging is beautiful.
20 de janeiro de 2024
Opinião espontânea
Resposta da Mixperfume
Mixperfume Appreciates Your Loyalty!
Thanks for choosing Mixperfume again! Your satisfaction is our priority. We're thrilled you like our prices, sample options, and speedy delivery. Until next time!
Mixperfume Customer Support
Nice experience
I received my order in a timely manner, and the packaging kept it safe through transit. I ordered a small sample size to test out a recommended fragrance that I saw online for fragrance reviews. I have no experience with this perfume, so hopefully I was sent the right one.
8 de janeiro de 2024
Opinião espontânea
Resposta da Mixperfume
Thanks for Sharing Your Experience!
Thanks for sharing your experience! We're thrilled to hear your order arrived on time and safely. If you ever need assistance or have questions about the fragrance you received, feel free to reach out. We're here to ensure your scent journey is fantastic!
Cheers,
Mixperfume Customer Support
Awesome customer service
Company sent the wrong cologne, I emailed them and they sent me a free order of the original cologne I wanted and ALSO refunded my money from my initial order AND gave me a 20% coupon for the inconvenience. Cologne store for years to come! Customer service is so helpful and responded quick!
10 de janeiro de 2024
Opinião espontânea
Resposta da Mixperfume
Gratitude for Your Feedback!
Thanks a ton for your positive feedback! We're happy to have sorted out the cologne issue. If you have more scent desires or need assistance, we're here for you!
Cheers,
Mixperfume Customer Support
Good, but concerned
Great website. great deals. great samples. The only issue I have is that I am almost certain they sent me the wrong fragrance. I ordered parfums de marly sedley but I believe I have received parfums de marly layton instead.
27 de dezembro de 2023
Opinião espontânea
Resposta da Mixperfume
Your Satisfaction Matters to Us - Mixperfume
Dear Luke Domingue,
Your satisfaction is our top priority. We're thrilled to have swiftly resolved the fragrance mix-up by sending a complimentary upgraded travel size atomizer of Parfums de Marly Sedley. We are committed to 100% customer satisfaction, our dedicated support team is at your service.
Best regards,
Isabella Grace
Mixperfume Customer Support
Bought a perfume. Went OK
Bought a perfume, got on time. The website is very easy to navigate. Thanks
12 de dezembro de 2023
Opinião espontânea
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