The product was significantly delayed as it was out of stock, but upon complaining about it I received a partial refund of the order. This was a kind gesture - it was not required under UK law but vol... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ordered a ski jacket in the sale got a quick response from Alan to say jacket not as advertised, After a reassurance from myself to still process the order on agreement item could returned if w... Ver mais
After some communication errors online, Alan the owner made sure to correct the mistake as soon as possible, he emailed me personally and sent my package on the quickest shipping to the United States.... Ver mais
Went in looking for Christmas gifts but wasn't really sure what I wanted - team were extremely helpful and took the time to show me stock not actually on display. Came away with a load of great clothi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de equipamentos e roupas para actividades ao ar livre
- Loja de artigos para desportos ao ar livre
- Loja de material para esqui
Escrito pela empresa
We are a family run, independent outdoor clothing and accessories retailer, based online and in the heart of West Berkshire. Our registered company name is Bambooty Limited. Why? Because we love bamboo products and sometimes manufacture some cool kit. We sell brands such as Kathmandu, Helly Hansen, Rossignol, Uvex, Dare 2b, Goldbergh, Picture Organic, Darn Tough, Hestra, Racer and many more. We want to ensure that you can always get your hands on equipment and clothing through a site that is functional, good value and bang up to date. We love outdoor sports as much as anyone which means that not only do we just love to test the kit ourselves but that we only stock the best. So whether you are off skiing in Whistler or hiking up Ben More, make the most of our great products and first class customer service.
Informações de contacto
Reino Unido
- montagnesports.com
4,6
Excelente
101 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
One month after ordering
One month after ordering, I still have not received my order. So if you are asking what is wrong, this is, very wrong
21 de novembro de 2023
Very knowledgeable and friendly service.
9 de dezembro de 2023
Excellent and knowledgeable service!
Helpful and understanding of our specific needs in buying products for a wheelchair user. Service beyond what you'd expect in letting us take an item on 'approval'.
5 de dezembro de 2023
A Positive Experience
After some communication errors online, Alan the owner made sure to correct the mistake as soon as possible, he emailed me personally and sent my package on the quickest shipping to the United States. He also sent a hand written message for me. I appreciate what was done here and I will be shopping here in the future.
21 de novembro de 2023
Good service and excellent price
14 de novembro de 2023
Bought some very nice gloves…
Bought some very nice Ziener Gloves which were marked as Ex-Demonstrators. They arrived very promptly and were in perfect condition. I got a free gift of some balm to treat the leather in my gloves too. Excellent customer service and a very happy customer.
8 de novembro de 2023
Alpaca socks - disappointing
Frayed edges. Only 40% alpaca. Should have researched better.
24 de outubro de 2023
Stunning coat!
I managed to find a Didriksons coat in the Montagne Sports sale and it is absolutely stunning! The price was incredible and service excellent. I would certainly recommend this retailer.
5 de outubro de 2023
Ordered a ski jacket and helmet
Ordered a ski jacket and helmet , both arrived quickly and were awesome. Great communication about order from start to finish .
22 de outubro de 2023
I did not get the item I ordered
I did not get the item I ordered. The invoice was correct but the item was a cheaper version of what I ordered. With the postage I would have to pay it would cost me same as a refund so no point returning the item
2 de outubro de 2023
Best Service and Advice
We always get the best service, best advice and nicest smiles when we go in to Montagne Sports.
Such great products and great value!
Highly recommend!
22 de setembro de 2023
Responsive, efficient and trustworthy
Montagne Sport was very responsive and helpful in dealing with issues on my order. The issues were dealt with swiftly and hence, gave me confidence that Montagne Sport is a company that I will make further purchases from.
17 de setembro de 2023
Great price and good communications
Great price and good communications. Delivery within the specified timeframe.
25 de setembro de 2023
Great service and really friendly staff
24 de setembro de 2023
No Reply!
The jacket we received was not what we expected, though of good quaality.
But what regret is the fact that there has ben no reply to our query about changing it.
Elaine Cameron
30 de agosto de 2023
Excellent service
Excellent service, excellent price.m
Manager is very helpful and friendly and knowledgeable, very kind.
Thank you very much Iwona Malinowska X
8 de setembro de 2023
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.