Motion RC Opiniões 1121

Your company and staff are well educated in rc and troubleshooting.Ozzie you’re tech was excellent in one on one with live phone call so your tech was able to see the situation and solve it by trying everything in the tech book thank goodness for Motion rc I love the plane I bought the F-22raptor80mm.😄

I have purchased quite a few different items from motion. I like that the website shows stock status. Quality products for a growing hobby. I also must say the customer service is top notch. Very reponsive and willing to work with you through any problem. I will be doing a lot more business with these guys!

Fantastic service and quality items

I had a retract with “infant mortality”, didn’t work from the start. I contacted MotionRC talked with Martin about the issue and was sent a new one without any hassle.

The smoke was not working on my Torro Panzer lV.
Put it a service request and it was handled immediately, Derek did a excellent job with handling this.

I had a problem with an order and Martin took care of it with professional courtesy. Thanks for quick response resolving my issue.

Ozzy patiently walked me through all the rx configuration and “taught me to fish” so I can configure these awesome receivers going forward. He is not only knowledgeable, but obviously a RC enthusiast as well. Motion RC is a breath of fresh air compared to the impersonal large web presences currently out there. It felt like I walked into my old hobby shop 😀

The support was knowledgeable timely and used my suggestion to make instructions to help others with the same problem.

Helpful input and explanation w/o judgement.

My problem was handled quickly and professionally

I needed some replacement parts for a plane purchased from Motion 8 or so years ago. They had everything I needed in stock and shipped them out in a timely manner. Great customer service!!

Emailed for help with stabilization settings for 64mm F-14. Received reply with proper instructions to access the settings I needed. Also, when I purchased the F-14 V2, the kit was short one screw for attaching the ordinance pylons. I emailed MotionRC and a few days later received the entire screw kit for the plane. Can't ask for better customer service that this!

I will like to thanks Derek for their support best costumer services and tech support, Derek was very knowledgeable, polite and a fast solution to my situation. I am 100% satiated with Motion RC Staff especially Derek.

Friendly, knowledgeable person who took my order.

Sent replacement part ASAP!!! Customer service is A+++

Servizio clienti eccezionale ho avuto un problema e l'hanno risolto in una settimana

The package ( rc model ) was delivered inoperable/broken twice by the delivery company. Motion RC replaced it each time and provided a return label. The inoperable/broken nature of the issue was not their fault or mine yet they stood behind getting the selected product to me the customer. They approached the replacements in an expeditious manner and kept me informed throughout the ordeal. The third unit was intact. It is unique and a ⁹pleasure to conduct business with such an honorable company. Keep up your customer focus and honest business practice.

Shipping have no tracking could have bought same product locally for a few dollars more with no shipping cost. Need quick I failed to ask how long will it take??

Great representatives

Plane looked perfect.
One of the necelles was damaged due to box being damaged. Product support is on it, replacing the damaged part.
Great conpany to work with.