Motion RC Opiniões 1121

I ordered and installed an Admiral 295kv motor and during bench testing, the prop nut became increasingly difficult to remove despite going on true. Upon nut removal, the threads were damaged beyond use. I contacted MRC technical support and they sent me a replacement prop adapter.

Had an issue with a missing part from a Henglong kit. Derek handled the issue efficiently and expedited another shipment of the kit I had ordered. Their customer support is excellent and they are very helpful. I definitely would recommend them to anyone who is interested in anything RC related.

Ayant commandé et utilisé un article. Ce dernier a été accidenté. J ai contacté le SAV de MOTIONRC EUROPE, un dossier a été créé très rapidement. J ai renvoyé l article qui s est avéré défectueux. Un nouvel article identique m a été renvoyé très rapidement. Je recommande cette entreprise. Je suis extrêmement satisfait. J avais d ailleurs commandé auprès de MOTIONRC EUROPE suite à des avis très positifs de mes connaissances.

My package was lost in shipping and M

Motion RC, LLC is truly a company of quality help. We came across a big problem and representative Derek M. really went above and beyond, the extra mile, to help us with our problem getting solved. Just when everything seemed to have no solution, he did not give up and made this mom and her two boys extremely happy. Derek M. also maintained effective communication as his response time was great accompanied by friendliness, compassion and understanding, and wonderful support. It is customer service like this that keeps a customer loyal and coming back and we sure are. Thank you Motion RC, LLC. and Derek M.

Promptly resolved a shipping error, the prop balancer works Great!

It was a pleasure dealing with Motion RC support. I called first, they were very nice and informed me to send a email. Support took care of my issue in a few emails. Will definitely buy for Motion RC again.

La rapidez y efectividad para resolver la incidencia

I made an order for a F-22 raptor 80 with gyro and what happened was it disappeared in Kentucky last known location shipping to Hawaii. I put $300 for shipping Ozzy. One of the company's probably main guys did nothing but go over the top to help me. Also, after not being able to find the lost airplane, he sent me a brand new one. It should be here tomorrow. Nothing but full respect to motion. In r, c, if you look at my record, I have bought nearly fifteen airplanes from this company and I love them love the workers and super super happy.I will be with this company for many years.And continue to buy their product.Thank you, motion r c aloha from hawaii.They don't leave you hanging.They make things right?And that's what counts thank you.

Took delivery of a Heng Long M4A3. Performed functionality checks and determined gun elevation was inoperable. RCMotion’s customer support talked me through diagnostics to make sure it wasn’t a simple loose contact on the motherboard. When we decided the unit was defective, RCMotion provided a paid return label and offered to send me a new tank the moment FedEx logged in my return. Can’t beat that kind of service and support!

I’ve always had a great experience with motionrc. Been buying planes from them for years now and anytime I’ve had an issue with a plane or part they have always made it right. As far as this black horse mig29 so far the jet looks nice and I can’t wait to get it put together and up in the air.

Great service for Great airplanes (f16 90 v2). As usual, such à complex model souldn't be flown as à Maiden without sérious check of every component. Its not à matter of quality, Just an advice than People would naturally do with kits but are tempted to forget with pnp version as it comes painted and seems ready to fly. Sometimes glue or screw May be loosen somewhere and could affect safety or the Maiden Flight.

I suggest you at MRC to underline this in your assemvly vidéos.

great products, good response, great customer service

Motion RC is a first-class business that sells quality products and makes sure you are satisfied. They are very responsive to phone enquiries. I highly recommend them.

Stuff happens, and I had an issue with a set of retracts that was a part of the kit. Within 24 hours of sending the email to Motion, they had answered my question and are sending me replacement parts. The service has been top notch!

I was having an issue with a retro-fit part, and Motion RC was able to figure it out and provide me with the correct parts needed.

Motion RC staff took the time to make a suggestion for a non-oem application on a project I am working on. The shipping was fast and customer service was great.

I had a problem with my new Mato Tank and Derek was able to resolve it very quickly. Great customer service! I would definitely recommend Motion RC to friends and family.

I had an issue with one of my helicopter screws breaking inside fuselage tail, and in less than 24 hours the part was on its way to me! Really happy with the service!