I had received my first box and had a query. I emailed the suggested address and bearing mind that it was the weekend, I did not expect a response immediately. So imagine my surprise when I receive... Ver mais
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Leia as opiniões dos outros
The first box I received was very complete and organized. I’ve not gotten very far on it yet but what I’ve done has been a good experience. My one contact with support was a pleasant experience and... Ver mais
Great experience.. very quick response to all questions I asked, looking forward to signing up and receiving my first box ... Thank you
I ordered the multiple patterns for stuffed animals. I have to believe the photos are AI as the pattern doesn’ isn’t capable of making it look like that. The animals are also really small which makes... Ver mais
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Mrs. Quilty's Dream Subscription Box ✨️ Every month to surprise quilting lovers of all levels 🧶
Informações de contacto
4,5
Excelente
539 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My possible mistake
Sent an email about, what I thought was a problem. Immediate response from Yuma checking into my problem. I thought I had canceled my monthly subscription box by mistake, but she checked and assured me I had not. Her response and addressing my concerns were immediate. She’s awesome.
7 de junho de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hi Lanette! Thank you so much for your kind words!
We’re thrilled to hear Yuma was able to quickly reassure you and make sure everything was in order.
We’re always here to help — and we’ll be sure to share your lovely feedback with Yuma! 💌
Subscription changes
Needed a few things changed on my subscription and the matter was handled with speed and accuracy. Exactly what I wanted done with the friendliest helpful service. ALWAYS the best 💜
7 de junho de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Dear Theresa! We’re so glad we could make the changes smoothly for you!
Your support means the world to us, and we’re always just a message away if you need anything.
Thanks for being such a wonderful part of our community! 💜
I inquired about patterns
I inquired about patterns that I thought they were coming in my prescription box , but I got a response back within a few minutes that they were actually patterns to download, this was very helpful and they responded that I can reach out anytime I have a question about anything. This means a lot as a customer, I love this product it has beautiful fabric and instructions that are easy to follow. And the extra trinkets inside are a delight. Thank you again sincerely Charlotte
7 de junho de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello there! Thank you, Charlotte!
We’re happy to hear our team could clarify things quickly, and it’s so nice to hear you’re enjoying the fabric, instructions, and those little surprises we love including.
Never hesitate to reach out again — we’re always here for you! ✨
Excellent customer service…
I somehow deleted a file that Mrs Quilty had sent to me. It contained all of the files I needed for my subscription box. I really don't know what happened to the file. I checked my trash, spam archive etc. They were so quick with a response and immediately fixed the problem. I am a new member and I am so impressed with their customer service!
5 de junho de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey there, Rhonda! Welcome to the Mrs. Quilty family!
We’re so happy we could get everything sorted out for you quickly.
It’s wonderful to hear you’re already feeling the love — our team is always here to help however we can 💕🧵
So far, so good!!!
So far, I've thoroughly enjoyed my Mrs. Quilty subscription. The directions are helpful to us new to quilting. The fabric is very high in quality and I've already completed my first quilt square - which turned out great!
27 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Dear Sarah! We’re thrilled to hear how much you’re enjoying your subscription! 😊
Starting something new can be a little daunting, so it’s great to know our directions and materials helped you feel confident, and congrats on completing your first quilt square!
We can’t wait to see what you create next.
Nice material and great instructions
Nice material and great instructions! Can't wait to get started. Customer service rocks!
29 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello Cheryl! Yay! We’re so glad the fabric and instructions hit the mark—and thank you for the kind words about our customer service 💌
Have fun getting started, and don’t hesitate to reach out if you ever need a hand along the way!
Subscription
I had some problems with my subscription and they helped me through it. Thank u
27 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey there, Jane! Thanks for your review! We’re happy we could help you get everything sorted out.
Sometimes hiccups happen, but we’re always here to make things right.
Enjoy your subscription and happy quilting! 🧵
Super speedy response!
I sent a quick question to the Mrs. Quilty team on a Sunday night of a holiday weekend. I received a very kind, personalized response in a couple hours! I was pleasantly surprised and am happy to be a subscriber to this wonderful company.
25 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey Leslie! Thank you so much for your kind words! 💌
We're so glad you felt taken care of — even on a holiday weekend! We truly believe in being there for our subscribers when they need us, and it's wonderful to know that it made a difference for you.
We’re lucky to have you in the Mrs. Quilty family! 🧵💕
I love my latest box!
I love my latest box from Mrs. Quilty! I was full of beautiful, soft, high quality fabric, pretty quilting ideas, and a fantastic pair of scissors. It's the best box I have received so far!
15 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Dear Allison! Yay — we’re thrilled you loved your latest box! 🎉
It sounds like this one really hit the sweet spot with beautiful fabrics and tools you’ll enjoy using.
Thank you for your enthusiasm and support — we’re so happy to be a part of your creative journey.
Can’t wait to surprise you again next month! ✂️💖
preparing to move
I cant say enough good things about every customer service interaction I have had with the Mrs Quilty team.
I am preparing to move, and because I am in Canada it is possible that my next delivery will be caught between homes. They were happy to add a temporary address and give some instruction on making the change to the new permanent address. The response to my query came in less than 15 minutes and about 5 minutes later the system was updated. One more thing of my plate and so quickly!!!!
24 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey there, Leah! Wow — thank you for this glowing feedback! 💛
We know that moving can be stressful, so we’re glad we could take one thing off your plate quickly and smoothly.
Supporting our Canadian quilters (and all of our subscribers!) with care and attention is what we’re all about.
Wishing you a smooth move and many happy quilting moments in your new space! 📦🍁
They were fast very fast to respond
They were fast very fast to respond. Help me with everything. This was my 1st experience with Mrs. Quilt! Am so excited to receive my 1st monthly box!
23 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hi Dee! Welcome to the Mrs. Quilty community! 🎉
We’re so excited for you to receive your first box — and even more excited that your first experience with us was a great one.
Thanks for trusting us with your quilting journey — there’s so much joy (and fabric!) ahead! 💌🧶
Apologies
Good morning,
I received the first box with pot holder and placemat a couple of months ago. I cancelled right away and gave the comment that it wasn’t a good value. I have since watched the videos, really studied the book and have decided that not only is the box an excellent value but the idea of it is brilliant. I want to learn more about quilting and this is the way to do it. I won’t order the next box until I get through this one. It will take me a little bit. So, my apologies for my initial comment. I love the pictures in the book and the videos. I’m looking forward to getting started on the block.
Sincerely,
Kathy Ward
21 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hi Kathy!
Thank you so much for this thoughtful update — it means a lot to us. 💛
We’re so happy to hear the content and videos have helped you see the value in your first box, and we can’t wait for you to dive into the block!
Take all the time you need — quilting is a journey, not a race. 🧵
We’ll be right here when you’re ready for your next project.
Happy quilting!
Customer support
Customer support was so quick to respond with a solution to my issue. Other companies need to take note. Highly recommend Mrs Quilty.
19 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey there, Kimberly! Thank you so much for the glowing recommendation! ✨
We're so proud of our support team and thrilled to hear they were able to resolve things quickly for you.
Your kind words truly encourage us to keep doing our best every day.
Happy quilting, and we hope to send you more joy in a box soon!
Excellent and Fun Monthly Treat!
The fabric is quality fabric! Cute patterns and useful tools come in the shipments. Reasonably priced. Small quick projects that work great for in between the big ones. Great service!
19 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hello Terri! Thank you so much for the kind words and thoughtful feedback!
We're thrilled to hear you're enjoying the quality fabrics, fun patterns, and handy tools in your boxes. We love being your go-to for those in-between projects!
If there's anything we can do to make your experience even better and turn those 4 stars into 5, we’re all ears.
Happy stitching! 🧵😊
This is only my first box
This is only my first box. I also enrolled in the digital pattern subscription as well. I became a bit overwhelmed with all the emails and seemed to mismanage my email containing the pattern.
I contacted customer service to ask questions so I could sort everything out. They were very helpful and a quick response was appreciated.
16 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey there, Cynthia! Thank you so much for your kind review—and welcome to Mrs. Quilty! 🎉
It’s completely understandable to feel a little overwhelmed at first (there’s a lot of crafty goodness to take in!), and we’re so glad our team could help clear things up quickly.
We’re here for you every step of the way, and we hope your first box is just the beginning of many joyful quilting moments! 🧵💌
OMG they are amazing
OMG, Mrs. Quilty is AMAZING! I had a small issue with my first delivery....the box came open by the post office. I didnt know if anything was missing, so I posted the box and its contents to support and they immediately helped me and replaced the missing pieces!!! I am so excited to start my quilting experience with Mrs. Quilty! Thank you so much!
13 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey there, Nancy! Thank you so much for the kind words!
We’re sorry to hear your first box arrived open, but we’re so glad our team could help right away.
Your excitement means the world to us, and we’re thrilled to be a part of your quilting journey!
Happy stitching and welcome to the Mrs. Quilty family! 🧵📦💖
Customer Service
I am very impressed with their Customer Service team!
12 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Dear Diane! Thank you! We're so happy to hear you had a great experience with our Customer Service team.
Helping our members is truly a joy, and we’re always here if you need anything. 💌🧵
Got my first box and I am very pleased…
Got my first box and I am very pleased with the detailed instructions (with pictures in a booklet), video support, patterns, and fabrics provided. The patterns are for useful items. In addition, the “gifts” of thread wrappers and a 6 1/2” acrylic ruler are smart notion items. I received a lightning email response (took only a minute) to a question which resolved my query. I am impressed so far…looking forward to next month’s box.
12 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey there, Vicki! We're delighted you’re enjoying your first box!
From the detailed instructions and video support to the thoughtful notions—we aim to make every unboxing inspiring and fun.
And we’re thrilled we could respond quickly to your question!
Thanks for being part of the Mrs. Quilty community—we can't wait to show you what’s next! 🧵📚💫
Had lost an email with patterns in it…
Had lost an email with patterns in it that had not been saved. Yuma with Mrs Quilty was very helpful and immediately resent me all of the patterns. Excellent customer service.
8 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Hey Tammy! We're so glad you reached out and found the perfect plan!
Lauren is amazing, and we’re happy she could help you find exactly what you were looking for.
Whether it’s fabric or full kits, we’re here to make your quilting experience just right.
Thanks for sticking with us! 🪡💛
I was recently helped with my Box…
I was recently helped with my Box Subscription to Mrs Quilty. I had thought I would cancel because I only needed the fabric. Lauren told me about a different plan available that only sent fabric. Perfect! I was thrilled so I subscribed to this subscription! Thanks Lauren
9 de maio de 2025
Opinião espontânea
Resposta da Mrs. Quilty
Dear Queen! We're so glad you reached out and found the perfect plan!
Lauren is amazing, and we’re happy she could help you find exactly what you were looking for.
Whether it’s fabric or full kits, we’re here to make your quilting experience just right.
Thanks for sticking with us! 🪡💛
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