I paid close to $6,000 for this EMShape Neo Prime machine, and I am extremely disappointed. One entire side of the machine does not work properly, and the RF function is not working on that... Ver mais
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Leia as opiniões dos outros
I'm really happy with the EMShape Neo Plus we decided to invest in from MShape Beauty. What impressed us most is how powerful and solid the machine feels during treatments. Our team found it easy to l... Ver mais
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Update: no longer one star Staff contacted me and have been working diligently to help resolve the issue of the canceled order. They were understanding and very helpful. Customer service is above a... Ver mais
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We chose MShape Beauty because the pricing made sense without feeling like we were sacrificing quality. After adding the machines to our spa, the treatments have been performing really well and client... Ver mais
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Informações sobre a empresa
Escrito pela empresa
M-Shape Beauty is a global leader in body sculpting technology, offering top-quality state-of-the-art spa equipment for your aesthetic business. We also offer beauty machines for personal use. Free training and lifetime technical support is included with all spa machine purchases.
Informações de contacto
525 7th Ave., 10018, New York, Estados Unidos da América
- 1-800-583-3349
- info@mshapebeauty.com
- mshapebeauty.com
4,4
Excelente
88 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great for post-weight loss toning
Our clients have been seeing real benefits from the EMShape Neo Plus, especially when it comes to building strength and tone after weight loss. We're happy with how it's performing and plan to include it more across our treatment options.
9 de junho de 2025
Resposta da M-Shape Beauty
Hi Kerrie,
Thank you for sharing your experience! It’s great to hear the EMShape Neo Plus has been supporting your clients with post-weight loss toning. We’re glad to know you’re planning to incorporate it even more. If you have any questions or need support, feel free to reach out anytime.
Fast delivery and easy set up
The machine arrived quickly and was very well packed. I really appreciated how easy it was to coordinate with their team and get everything organized after the purchase.
14 de maio de 2025
Resposta da M-Shape Beauty
Hi Lois,
Thanks so much for your 5-star review. We're glad the machine got to you quickly and that setup was easy. It's great to hear everything went smoothly after the purchase, feel free to reach out if you ever need anything.
Very happy with how it's performing.
The Perfect Shape Neo has become a key part of our body sculpting treatments. The features are intuitive and easy to work with. Clients are happy with the results, and using multiple handles at the same time helps us save time during sessions.
8 de maio de 2025
Resposta da M-Shape Beauty
Hi Dwight,
Thanks for sharing this, and we’re so glad to hear the Perfect Shape Neo is working out well for your treatments. It’s designed to be efficient and easy to use, so it’s great to know the features are helping you save time while keeping clients happy. If you ever need anything, feel free to reach out, we’re here to support you!
Great value for quality
The laser machine I got from M-Shape Beauty works just as well as some of the more expensive ones I've used before.
30 de abril de 2025
Resposta da M-Shape Beauty
Hi Gianna, Thanks so much for the review! It's great to hear you're getting excellent performance from your M-Shape Beauty laser. We work hard to offer top-tier quality at a price that makes sense, so it means a lot to know it's meeting your expectations. Let us know anytime if you need support!
Effective Treatment and Support
We've had our PicoPretty laser for over six months, and it's consistently delivered great results. Works effectively on various pigmentation issues, and we've seen great results with our clients. The setup was straightforward, and M-Shape Beauty's customer service is always quick to respond whenever we need assistance.
24 de abril de 2025
Resposta da M-Shape Beauty
Hello Derrick, Thanks for sharing your experience. We're really glad to hear your PicoPretty laser has been performing well and delivering consistent results for your clients. It’s great that setup was easy and that our team has been responsive when needed, we're always here to help!
Great communication
M-Shapebeauty has been amazing to work with. The communication was on point, and everything arrived quickly and in perfect condition. The training session was insightful, and I feel comfortable using the equipment. Thanks for your support throughout the entire process!
17 de abril de 2025
Resposta da M-Shape Beauty
Hi Cassandra, We're so glad to hear everything went smoothly - from delivery to training - and that you’re feeling confident with your equipment. Thanks again for the 5-star rating. We’re here anytime you need continued support!
Planning to add more soon
I highly recommend M-Shape Beauty. Norman did a great job in helping me understand how to get the best results with the Hera machine. The customer support team is also very responsive. I'm already thinking about adding more equipment.
23 de março de 2025
Resposta da M-Shape Beauty
Dear Mary, We’re so happy to hear that Norman was able to guide you through getting the most out of your Hera machine. It’s also great to know our support team has been responsive and helpful. We’d love to support you as you continue to grow and add more equipment! Thanks again for your kind words and recommendation.
Really helpful
Had my training with Elena, and she was great, super patient and explained everything in a way that was easy to understand. She made sure I felt comfortable with the machine before we wrapped up. Really appreciate the support!
17 de março de 2025
Resposta da M-Shape Beauty
Dear Quinn, It’s great to hear that Elena made your training experience so smooth! We love knowing that she took the time to ensure you felt comfortable and confident before finishing up. That’s exactly the kind of support we aim to provide. If you ever have any questions, we’re always here to help. Thanks again for sharing your 5-star review!
The machine and support have been great.
MShape Beauty kept me updated throughout the shipping process, which I really appreciated. We got the training scheduled right away and were able to start offering treatments sooner than expected.
12 de março de 2025
Resposta da M-Shape Beauty
Dear Ethan, We’re happy to hear that everything went smoothly, from shipping updates to getting your training scheduled right away. It’s great that you were able to start offering treatments sooner than expected! If you ever need anything, feel free to reach out, we’re always here to help. Thanks again for your 5-star rating!
Professional and Helpful Training
Scotty, the trainer, was very professional and friendly. He took the time to assist us with everything we needed to know about the machine, making sure we felt confident operating it.
27 de fevereiro de 2025
Resposta da M-Shape Beauty
Dear Andrea, Thank you so much for sharing your experience! It’s great to hear that Scotty made your training both professional and friendly. We know how important it is to feel confident with your machine right from the start, so we’re really glad he took the time to walk you through everything you needed. If you ever have questions or just want to check in, we’re always here to help and happy to hear from you. Thanks again for the 5 star rating!
Super sweet customer service but I…
Super sweet customer service but I never received the gel
21 de fevereiro de 2025
Resposta da M-Shape Beauty
Dear Rachel, Thank you for your kind words about our customer service team, and we truly appreciate you bringing this to our attention. We’re so sorry to hear that the gel didn’t arrive with your order, that’s definitely not the experience we want you to have.
Our team will be reaching out to you right away to make sure this gets sorted and that you receive everything you need. If there’s ever anything else we can do to help, please don’t hesitate to let us know. We appreciate your patience and look forward to making this right.
Fits Seamlessly into my clinic
I added the Perfect Shape Neo to my clinic, and it's been a great complement to my existing treatments. The training was detailed, and anytime I had a question, the support team was there to help. So far, it's been a smooth experience.
17 de fevereiro de 2025
Resposta da M-Shape Beauty
Hello Indigo, Thank you for sharing your experience with the Perfect Shape Neo. We’re thrilled to know it integrates so seamlessly into your clinic and enhances your current treatments. Our detailed training and dedicated support are always here to ensure a smooth process. Should you need anything further, please don’t hesitate to reach out.
Seeing results firsthand
I've been using the Perfect Shape Neo on myself and my staff, and we've noticed a real difference, especially in areas that were harder to tone. The training was helpful, and I'm looking forward to offering this treatment to my clients.
9 de fevereiro de 2025
Resposta da M-Shape Beauty
Hi Barnette, We’re so pleased to learn that you’re noticing real results with the Perfect Shape Neo on both yourself and your staff. It’s fantastic to know that our training has helped you feel confident about offering this treatment to your clients. Should you have any questions as you continue to offer these treatments or need additional support along the way, please don’t hesitate to reach out.
No hassle experience
Ordering, shipping, training, everything went smoothly. It's always a relief when things go as planned, especially with large equipment purchases.
1 de fevereiro de 2025
Resposta da M-Shape Beauty
Dear Leonora, Thank you for taking the time to share your experience. We’re glad to hear that everything went smoothly for you. It’s always a pleasure to ensure a hassle-free experience, especially with larger equipment purchases. Remember, our support team is available 24/7, so if you have any questions or need further assistance, please feel free to reach out.
Works well for daily appointments
I've been using their Perfect Shape Neo machine regularly, and it's been holding up without any issues. It runs consistently, even with back-to-back sessions, and I haven't had to deal with overheating or technical problems. It's exactly what I needed for my business.
1 de fevereiro de 2025
Resposta da M-Shape Beauty
Dear Patricia, Thank you for your kind review. We’re thrilled that the Perfect Shape Neo is performing consistently during your daily appointments and that it meets your business needs perfectly. Your satisfaction is our priority, and we’re always here if you have any questions.
Helpful setup and guidance
I'm satisfied with the service. Their team was attentive during setup, walked me through everything, and even provided some marketing materials. Now that everything is in place, I'm looking forward to seeing how my clients respond to the new treatments.
24 de janeiro de 2025
Resposta da M-Shape Beauty
Dear Sammy, Thank you for sharing your experience. We're delighted that our attentive setup, step-by-step guidance, and the marketing materials provided have helped you feel confident about introducing new treatments to your clients. Our team is here to support you every step of the way, so if you ever have any questions or need further assistance, please don’t hesitate to reach out. Thanks again for the five star rating!
Smooth overall process
Both machines arrived on time, and the one-on-one Zoom training was scheduled right away. The machines are performing well so far, so I'm satisfied with how everything went overall.
24 de janeiro de 2025
Resposta da M-Shape Beauty
Dear Angel, We're so glad to hear that both machines arrived on time and that your one-on-one Zoom training was scheduled promptly. It’s wonderful to know that the machines are performing well and that your overall process was smooth. Remember, our team is available 24/7 if you have any questions or need further support. Thank you for your 5 star review!
Feeling confident after training
The one-on-one training I received for my laser machine was excellent. Trainer took the time to ensure I understood all the features and answered my questions without rushing. It was my first time ordering from M-Shape Beauty, and I feel confident moving forward.
13 de janeiro de 2025
Resposta da M-Shape Beauty
Hi Schleifer, Thank you for sharing your experience with your one-on-one laser machine training. It’s fantastic to know that our dedicated session helped you fully grasp all the features and instilled confidence in moving forward with M-Shape Beauty.
Great Results
I've been using the cavitation machine and diode laser from M-Shape Beauty for a few months, and my clients love the outcomes. The training was professional, so I knew exactly how to use each feature. Overall, a solid purchase.
13 de janeiro de 2025
Resposta da M-Shape Beauty
Dear Benjamin, We’re thrilled that both the cavitation machine and diode laser are delivering outstanding results for your clients. Knowing that our professional training has helped you maximize each feature is truly rewarding. Thank you for choosing MShape Beauty!
Informative and helpful training
I completed my one-on-one training on the Hera machine today, and the trainer was incredibly professional and intelligent. They guided me through every feature, making sure I felt confident using the machine. This was my first purchase from M-Shape Beauty and I'm excited to start offering treatments for fat reduction and skin tightening, and I can't wait to see how my clients respond to the results.
6 de janeiro de 2025
Resposta da M-Shape Beauty
Dear Olivia, Thank you for sharing your detailed feedback. We're delighted to hear that your one-on-one training on the Hera machine was both informative and helpful. Our trainer is dedicated to ensuring you feel confident using every feature, and it's wonderful to know that you're excited to start offering treatments. If you have any questions or need additional support as you move forward, remember that our team is available 24/7. Thanks again for the five star rating!
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