The machine gave me excellent results after only a few weeks. Very professional service from MShape Beauty! 5 stars!
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Leia as opiniões dos outros
I'm really happy with the EMShape Neo Plus we decided to invest in from MShape Beauty. What impressed us most is how powerful and solid the machine feels during treatments. Our team found it easy to l... Ver mais
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We chose MShape Beauty because the pricing made sense without feeling like we were sacrificing quality. After adding the machines to our spa, the treatments have been performing really well and client... Ver mais
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Me and my staff have been testing the EMShape Neo Prime first before bringing it into the spa next month. The energy feels strong and consistent, and it's easy to adjust depending on the area. Looking... Ver mais
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Informações sobre a empresa
Escrito pela empresa
M-Shape Beauty is a global leader in body sculpting technology, offering top-quality state-of-the-art spa equipment for your aesthetic business. We also offer beauty machines for personal use. Free training and lifetime technical support is included with all spa machine purchases.
Informações de contacto
525 7th Ave., 10018, New York, Estados Unidos da América
- 1-800-583-3349
- info@mshapebeauty.com
- mshapebeauty.com
4,6
Excelente
93 opiniões
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Helpful setup and guidance
I'm satisfied with the service. Their team was attentive during setup, walked me through everything, and even provided some marketing materials. Now that everything is in place, I'm looking forward to seeing how my clients respond to the new treatments.
24 de janeiro de 2025
Resposta da M-Shape Beauty
Dear Sammy, Thank you for sharing your experience. We're delighted that our attentive setup, step-by-step guidance, and the marketing materials provided have helped you feel confident about introducing new treatments to your clients. Our team is here to support you every step of the way, so if you ever have any questions or need further assistance, please don’t hesitate to reach out. Thanks again for the five star rating!
Smooth overall process
Both machines arrived on time, and the one-on-one Zoom training was scheduled right away. The machines are performing well so far, so I'm satisfied with how everything went overall.
24 de janeiro de 2025
Resposta da M-Shape Beauty
Dear Angel, We're so glad to hear that both machines arrived on time and that your one-on-one Zoom training was scheduled promptly. It’s wonderful to know that the machines are performing well and that your overall process was smooth. Remember, our team is available 24/7 if you have any questions or need further support. Thank you for your 5 star review!
Feeling confident after training
The one-on-one training I received for my laser machine was excellent. Trainer took the time to ensure I understood all the features and answered my questions without rushing. It was my first time ordering from M-Shape Beauty, and I feel confident moving forward.
13 de janeiro de 2025
Resposta da M-Shape Beauty
Hi Schleifer, Thank you for sharing your experience with your one-on-one laser machine training. It’s fantastic to know that our dedicated session helped you fully grasp all the features and instilled confidence in moving forward with M-Shape Beauty.
Great Results
I've been using the cavitation machine and diode laser from M-Shape Beauty for a few months, and my clients love the outcomes. The training was professional, so I knew exactly how to use each feature. Overall, a solid purchase.
13 de janeiro de 2025
Resposta da M-Shape Beauty
Dear Benjamin, We’re thrilled that both the cavitation machine and diode laser are delivering outstanding results for your clients. Knowing that our professional training has helped you maximize each feature is truly rewarding. Thank you for choosing MShape Beauty!
Informative and helpful training
I completed my one-on-one training on the Hera machine today, and the trainer was incredibly professional and intelligent. They guided me through every feature, making sure I felt confident using the machine. This was my first purchase from M-Shape Beauty and I'm excited to start offering treatments for fat reduction and skin tightening, and I can't wait to see how my clients respond to the results.
6 de janeiro de 2025
Resposta da M-Shape Beauty
Dear Olivia, Thank you for sharing your detailed feedback. We're delighted to hear that your one-on-one training on the Hera machine was both informative and helpful. Our trainer is dedicated to ensuring you feel confident using every feature, and it's wonderful to know that you're excited to start offering treatments. If you have any questions or need additional support as you move forward, remember that our team is available 24/7. Thanks again for the five star rating!
A Worthwhile Upgrade
We've been using the EMShape Neo Plus at our spa, and have seen impressive benefits in both muscle building and fat reduction. The one-on-one Zoom training was detailed but easy to follow, and the ongoing support has been excellent. Our clients are very pleased with the results, and I'm already planning to add another unit to our second location.
2 de janeiro de 2025
Resposta da M-Shape Beauty
Thank you for this positive feedback, Michael! That’s so great to hear that you and your clients are having a great experience with EMShape Neo Plus. Should you ever have any questions or suggestions or if you need assistance, please feel free to contact our support team anytime.
There is no manual .
27 de dezembro de 2024
Resposta da M-Shape Beauty
Dear Mario, I am so sorry for this inconvenience you’ve experienced. Our goal is to always offer the best client support, and obviously we have missed the mark if you didn’t receive the manuals. Thank you for your recent orders of body contouring machines, and my colleague will be emailing you all the links to the manuals and videos first thing Monday morning, if not sooner.
Also we provide free personal training. If you want to make an appointment and get a zoom meeting link, please email us: hello@mshapebeauty.com. You can also use the chat icon on our website to request it.
Thank you again for the feedback. We have already assigned a staff to thoroughly investigate how it happened that you did not initially receive the manuals. We sincerely appreciate you helping us to improve, which will allow us and to serve you even better in the future.
EMShape Neo is really good
Happy we discovered MShape Beauty and their great selection of EMShape Neo machine. Our machine has 4 handles compared to BTL machine with only 2, and EMShape Neo has apparently stronger output. We can offer more efficient treatment at better price. It's great and MShape has been very supportive offering marketers advice and training.
28 de dezembro de 2024
Resposta da M-Shape Beauty
Thank you for this wonderful review about EMShape Neo. We are also happy that you discovered our company! Thank you for choosing our machines and feel free to contact our support anytime should you ever want any assistance or have a question. Thank you also for the 5 star rating!
Excellent quality, certificate provided
Excellent quality for the price. Same quality as InMode or BTL, more or less. I also love that give you a certificate for the machine upon request and they are very easy to talk with and get any info you require. Good people to work with.
23 de novembro de 2024
Opinião espontânea
Resposta da M-Shape Beauty
We really appreciate your kind and thoughtful review, Brett. We are honored to receive your compliments and we look forward to serving you in the future with more of the best technologies possible. Thanks again for your support and five star rating!
Great customer support and fast…
Great customer support and fast shipping. Very excited to put this machine to use. Will update when it’s been long enough to assess effectiveness
12 de novembro de 2024
Reliable Support Team
The M-Shape Beauty Team is always there when I need them. They're quick to respond and truly understand the equipment.
13 de novembro de 2024
Strong and effective results
The equipment delivers powerful results with every use, and I've seen noticeable improvements in my clients' outcomes. It's easy to use but packs a punch, which is exactly what I needed to boost my service offerings.
7 de novembro de 2024
Resposta da M-Shape Beauty
Thank you for sharing your positive experience, Hannah. We are delighted that your medspa’s clients are seeing good results from the Perfect Shape Neo you purchased. If you ever need our assistance with anything, please don’t hesitate to contact our support team. Thanks again for the 5 star rating!
Love the Customization
I'm really happy with the logo customization! It was easy to get my spa equipment looking just right. The fact that it's free is awesome for smaller businesses like mine, helping us showcase our brand identity. Totally worth it!
2 de novembro de 2024
Resposta da M-Shape Beauty
That’s great to hear you love the logo customization on your EMShape Neo machine, Jupiter. We truly appreciate the positive feedback you’ve shared and invite you to please contact us anytime should you ever have a suggestion about how we can improve our services even more. Thank you very much for choosing MShape Beauty, and for your 5 star rating !
Perfect shape Neo
The perfect shape Neo is a great machine for toning my wife and I are using it for different parts of our buddies for me. It’s my tummy. It takes a little bit longer than four sessions, but I’m happy with the results and the customer service is excellent.
3 de novembro de 2024
Resposta da M-Shape Beauty
Chris, thank you so much for the 5 star rating and for taking time to share your experience. If there is ever anything we can do to make your experience even better, please don’t hesitate to contact our support team and let us know. We always want to improve, and we are here to offer you assistance every day.
Highly informative training session!
The hands-on training was exactly what I needed.The trainer was knowledgeable and guided me through everything step-by-step. Now, I can confidently offer diode laser treatments to my client.
31 de outubro de 2024
Resposta da M-Shape Beauty
Thank you for the positive feedback about the training you received, Maricris. That’s great that you and your staff can feel completely confident doing hair removal laser treatments. If you ever need further assistance, we are here to answer your questions and solve any issues 7 days a week. Thank you for choosing MShape Beauty!
My experience wait MShape Beauty was…
My experience wait MShape Beauty was excellent. My machine's shipping was delayed by just one day, but it came in great condition owing to excellent packaging. The customer care staff was fantastic, providing me with tracking information and answering all of my after-sales questions with understanding and competence. The equipment works perfectly, and I appreciate MShape Beauty's continous assistance. It's apparent that they care about their clients and products!
20 de agosto de 2024
Resposta da M-Shape Beauty
Thank you so much for your 5-star review, Sairene! We are delighted to know your machine works perfectly. And we will certainly share this with our factory and customer care team to let them know to keep up the good work.
Smooth First Experience with MShape
I was nervous about my first online purchase here in UAE, but my experience with MShape Beauty was wonderful! Despite being a newbie, I received shipment updates quickly, and my order arrived in no time. The whole process was smooth and reassuring. I'm so pleased that I'm already planning to order thier EMS machine next. Highly recommended MShape!
30 de julho de 2024
Resposta da M-Shape Beauty
We greatly appreciate your 5-star rating, Riza. Thank you for being a valued client of MShape Beauty and helping to share the word about us as well. We’re here for you anytime!
Responsive and Helpful
Very responsive! I had quite a few questions about the products I ordered and each time I sent an email, they were helpful and pleasant. I received every thing quickly and packaged well. I would definitely order from this company again knowing how supportive they are.
5 de julho de 2024
Opinião espontânea
Resposta da M-Shape Beauty
Thank you so much Anna for taking the time to leave an excellent rating for us. We really appreciate your business. Please let us know what we can do for you in the future.
specialize good quality machines…
consistently good quality and strong energy weather its their equipment or their consumables,i feel secure ordering for our spa from them because we have always received exactly what we have ordered.specially recommend EMShape Neo pro because we've been using it the longest and we can see the results.
22 de maio de 2024
Resposta da M-Shape Beauty
Hi Jamey,
Thank you again for the positive feedback! We hope you love all your new equipment, and please don’t hesitate to let us know if you ever need our assistance with anything.
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