I liked the product but the delivery was a disaster. The Fed Ex delivery guy slammed my box that had piano in it by the garage door instead of carrying up to front porch as directed and as all my Fed... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We found a bargain price on this website and ordered a piano. Unfortunately Evri lost the package and did not deliver it. I kept Mustar informed we were having problems receiving the order and they we... Ver mais
A empresa respondeu
Answered any and all questions I had. Beautiful cabinet value for the money was amazing “so many features “. Daughter loves it , assembly was a breeze.
A empresa respondeu
I am very pleased with my purchase. I ordered the MEP-900 based on the semi-weighted keys and being a full 88 keys. It arrived two days earlier than expected which made me super happy and was very wel... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Started in 2019, MUSTAR has grown to become one of the fastest growing manufacturers and designers of musical instruments, bring joy and innovative instruments to people worldwide. While our products range from smart keyboards, digital pianos, electronic drums, electronic Guitar, Ukulele, our passion for inspiring musical creativity and innovation through new technology. MUSTAR encourages you to unleash your full creative potential through sound and music. We want to let more people enjoy the fun of playing music. We believe that everyone is born with the ability to enjoy music, everyone in the world can be his own Music star.
Informações de contacto
507, NO 9 BINSHUI ROAD, HEXI DISTRICT, 300061, TIANJIN, China
- info@mustarmusic.com
- mustarmusic.com
4,2
Bom
190 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 53% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Price was my first choice but quality…
Price was my first choice but quality topped it! Absolutely enjoying both!
12 de fevereiro de 2024
My children love the keyboard
My children love the keyboard! I think the keyboard is a good value for he price. Overall, customer service was very helpful and resolved an issue I had with the purchase of the keyboard.
22 de janeiro de 2024
Great product and very satisfied
26 de dezembro de 2023
I was informed that my package would…
I was informed that my package would arrive on 12/30or31 and it got delivered on 1/3. Believe this was caused by the manner of shipping. USPS. Someone didn’t get the correct information on holiday delivery delays. Otherwise I am pleased with my purchase.
29 de dezembro de 2023
Happy grand kids!
I had the piano shipped to my grandkids.Listen to them play over the phone. Quality of the sound leaves something to be desired. However, it should be ok for them to learn on.
29 de dezembro de 2023
Trying to get a answer on how to return…
Trying to get a answer on how to return something has been impossible!
8 de dezembro de 2023
Resposta da Mustar
If the delivered item does not match your order, is damaged or incorrectly supplied, please contact us as soon as possible to discuss a refund, repair or replacement. We will ask you to send us a photo of any damage for our own records to assist us in taking appropriate action. If your complaint appears valid we are glad to cover return shipping. Contact our Customer Support Team at info@mustarmusic.com or through livechat with your order number to obtain a Return Authorization (RA) number.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.