Mustar Opiniões 

190
TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

I liked the product but the delivery was a disaster. The Fed Ex delivery guy slammed my box that had piano in it by the garage door instead of carrying up to front porch as directed and as all my Fed... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

We found a bargain price on this website and ordered a piano. Unfortunately Evri lost the package and did not deliver it. I kept Mustar informed we were having problems receiving the order and they we... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Answered any and all questions I had. Beautiful cabinet value for the money was amazing “so many features “. Daughter loves it , assembly was a breeze.

A empresa respondeu

Classificada 5 em 5 estrelas

I am very pleased with my purchase. I ordered the MEP-900 based on the semi-weighted keys and being a full 88 keys. It arrived two days earlier than expected which made me super happy and was very wel... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de instrumentos musicais

Escrito pela empresa

Started in 2019, MUSTAR has grown to become one of the fastest growing manufacturers and designers of musical instruments, bring joy and innovative instruments to people worldwide. While our products range from smart keyboards, digital pianos, electronic drums, electronic Guitar, Ukulele, our passion for inspiring musical creativity and innovation through new technology. MUSTAR encourages you to unleash your full creative potential through sound and music. We want to let more people enjoy the fun of playing music. We believe that everyone is born with the ability to enjoy music, everyone in the world can be his own Music star.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

190 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 53% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(190)

79 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I received my order in just three days

I received my order in just three days! It was well packaged, and when I opened it and checked all the parts, everything was there. It didn't take long to assemble and I was playing in a very short time. The sound is very good, and I am enjoying having a piano again. By the way, I am 80 years old, soon to be 81. I have had a piano most of my life, but the family piano I had needed so much repair, it was less expensive to buy your keyboard. I had considered another brand, but it was more expensive than yours. Thank you for the discount and free shipping!

13 de maio de 2024
Classificada 5 em 5 estrelas

Practice makes perfect

It’s been many years since I sold my spinet piano so I am more than a little rusty. I have plenty of time to practice. I am almost 80yesrs old but very anxious to be playing again.

22 de abril de 2024
Classificada 5 em 5 estrelas

customer service excellence

Purchased a piano and it was delivered
Promptly as advertised. Unfortunately it was defective and needed replacing. The customer service handled it without difficulty and the piano works great!

19 de abril de 2024
Classificada 3 em 5 estrelas

Delivery Issue

I sent an email to Mustarmusic telling the team that I could not find my package at my place, and the photo shown in the FedEx tracking system was not even my place.
However, I received a response by a staff telling me the package was delivered with a screenshot of the FedEx tracking system...

6 de abril de 2024
Classificada 1 em 5 estrelas

I purchased the Mu-Star digital…

I purchased the Mu-Star digital piano,was delivered today,assembled the stand,turned the piano on,and sadly not all keys work when pressing. In fact,3 of the keys do not work at all(D#,F,F# all in 5th octave). So what do I do now?I would only want to return the keyboard itself and get a replacement.It has 1-year guarantee. Is it even possible?Can you please advise?

5 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Review

The keyboard doesn't have all the bells and whistles, but it is fantastic for the price! It comes with a lot of sounds and the keys feel very nice, and it also comes with the pedal. The instructions to set up the stand has only pictures, but it's not too hard to figure out.

21 de março de 2024
Classificada 1 em 5 estrelas

I received the piano yesterday but have…

I received the piano yesterday but have to return it. The action on the keys is unacceptable and I'm used to my Roland RD700 NX stage piano which I chose to supplement with this one as a practice piece for my sailing yacht. It's a great piano, but for a beginner; I've played since 1957 (yes).

How do I return it in original box and packing?

13 de março de 2024
Classificada 1 em 5 estrelas

The piano you send to me was a use one…

The piano you send to me was a use one someone returned and then you send it to me so did not like it the facts that was open the box by someone else.

26 de fevereiro de 2024
logótipo da Mustar

Resposta da Mustar

Dear Customer, thank you for choosing our store. Customer satisfication is our top priority. We apologize to bring you a bad shopping experience. We are sorry that the product did not meet your expectations. We inspect the goods and packaging for any defects before shipping them out. If the packaging is damaged during shipping, please contact our support team immediately for assistance. You can contact our customer support team via emails, our customer service specialist will resolve problems for you as quickly as we can. Thank you for your support and wish you a happy life!

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