Andrew at mycar Richmond was great. Explained everything well and was great to deal with. Clear, concise and happy going. It's the little things that count in customer service. Will definitely be back... Ver mais
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Leia as opiniões dos outros
The gentleman who met me at the counter was excellent. The cost was a bit expensive and the roadside assistance was great but I couldn’t cancel my racv roadside assistance so it was not helpful. I wo... Ver mais
Friendly service with a good conversation with the mechanic on what was wrong and was fixed. Also let us know of potential futures that did not need fixing now but to keep an eye on. Quick service t... Ver mais
I had an outstanding experience with Michael at mycar Richmond yesterday. I was so stressed about my car when I arrived, but Michael’s calm and professional demeanor immediately put me at ease. He too... Ver mais
Informações sobre a empresa
- Loja de pneus
- Reparação eléctrica automóvel
- Loja de baterias de carro
- Mecânica automóvel
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Richmond
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contacto
620 Coles Terrace, 3121, Richmond, Victoria, Austrália
- (03) 8585 7119
4,6
Excelente
164 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Trustworthy and honest service
Trustworthy and honest service. Not expensive. The Manager is very trustworthy and does not overcharge for car service and repairs. Have been very happy with every service on both my own and my mother's cars.
12 de novembro de 2022
Car Servicing
Took my car in for a service, the centre was easy to find and the staff were great!
9 de novembro de 2022
Amazing service!
Amazing service! Popped in (without a booking) with an unexpected issue and Sam helped me out straight away.
9 de novembro de 2022
Opinião espontânea
Prompt & expert repair of a puncture…
Prompt & expert repair of a puncture when other tyre outlets couldn’t help me. Great price too!
4 de outubro de 2022
My car Richmond was able to see me at…
My car Richmond was able to see me at short notice, issue was fixed with no fuss and great service
15 de outubro de 2022
Excellent service
I am very happy and satisfied with the tune-up of my car. Wonderful customer service from Hoang. Highly recommend and I will definitely be coming back for my next service
2 de setembro de 2022
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Appointments
Even a customer has appointment he needs to wait atheist 2hoirs for his car to get repaired. What's the point of booking appointments.
8 de agosto de 2022
Resposta da mycar Tyre & Auto - Richmond
Hi Amarnath,
Thank you for taking the time to leave feedback on your recent service and we apologise for your negative experience.
mycar Care Team
When I dropped my car off the attendant…
When I dropped my car off the attendant was super cold towards me, quite unprofessional and a little bit rude. Also he wasn't wearing a mask as I was led to believe was meant to be happening. New tyres feel good though :)
1 de agosto de 2022
Resposta da mycar Tyre & Auto - Richmond
Hi Dale,
Thanks for reaching out to leave feedback on your recent experience. We are sorry that the customer service was negative, but glad to hear that work performed on your vehicle has been to your expectations. We have passed this feedback onto our team for further coaching and training where appropriate.
mycar Care Team
Fast and great service
28 de julho de 2022
Easy online booking process and no fuss…
Easy online booking process and no fuss efficient vehicle service
18 de julho de 2022
Great staff and service
Helpful staff, prompt answer to inquiry. Great service all-around.
30 de junho de 2022
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