I received my machine fairly quickly and had a problem with the vacuum. I emailed the company and we troubleshooted a few times and it still didn’t work. They promptly sent me a new vacuum no issues n... Ver mais
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Leia as opiniões dos outros
so far so good! I just set up the machine last night- I have done CoolSculping in the past and the quality of this unit was right up there- actually is seems more reliable as far as the suction- the... Ver mais
A empresa respondeu
Right after the order was placed, the customer service rep was sending emails with updates regarding the order and shipping. Order arrived in the time frame they mentioned 5business days....the machin... Ver mais
A empresa respondeu
Customer service is incredible. We have bought the 5 in 1 machine and the updates throughout were amazing. Very happy with everything so far. Thank you.
Informações sobre a empresa
Escrito pela empresa
myChway is the best beauty machine manufacturer, providing cavitation slimming machine, lipo cavitation machine, and a list of aesthetic treatment solutions.
Informações de contacto
RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan, 518000, Shenzhen, China
- (+852)561-47818
- customerservice@mychway.com
- mychway.com
4,8
Excelente
212 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da myChway
Thank you for your wonderful feedback!
We're thrilled to hear that you're loving your machine.
If you ever have any questions or need assistance, don't hesitate to reach out. We're here to help!
absolutely love my Hydro dermabrasion…
absolutely love my Hydro dermabrasion machine. There was a learning curve at the beginning, but now I have it down. Best investment for my business.
21 de outubro de 2024
Resposta da myChway
Thank you for sharing your experience!
We're so glad to hear the Hydro dermabrasion machine has been a great investment for your business!
For any further inquiries, please feel free to reach out.
Excellent service
Excellent service, they helped me choose the right machine for my spa, fast shipping and in excellent condition.
26 de outubro de 2024
Resposta da myChway
Thank you so much for your kind words!
We're thrilled to hear that you had a great experience and found the perfect machine for your spa.
For any further inquiries, please feel free to reach out.
We're always here to help.
Great customer service
Great customer service. They responded to my problem in a timely manner. Amelia guided me through a problem I was having with my machine and helped me figured out how to solve it.
11 de outubro de 2024
Opinião espontânea
Resposta da myChway
We’re glad to hear that Amelia was able to assist you and resolve the issue with your machine.
We appreciate your feedback and support.
Very pleased with the customer service…
Very pleased with the customer service from myChway. The machines came in great condition and in a timely manner. Will be ordering more in the future.
4 de novembro de 2024
Opinião espontânea
Resposta da myChway
Thank you for your wonderful feedback!
We’re thrilled to hear that you’re happy with both the customer service and the condition of the machines.
We look forward to your future orders and are here to assist whenever you need!
I really enjoy this website
I really enjoy this website. They were able to work with me. I have no complaints
21 de outubro de 2024
Resposta da myChway
Thank you for your feedback!
We're so happy to hear that you had a great experience with us. We appreciate your support.
Good Experiences
My experience with myChway is always amazing. I have purchased from them several times and I always feel confident that I will receive my order.
17 de outubro de 2024
Resposta da myChway
Thank you so much for your kind words!
We're thrilled to hear that you've had amazing experiences with us and feel confident in your orders.
We appreciate your continued support!
Great customer service
When I had questions, I was able to send an email and get a quick response with all my questions answered.
11 de outubro de 2024
Resposta da myChway
Thank you for your positive feedback!
We're glad to hear that you received quick and helpful responses to your questions.
If you need anything else, feel free to reach out!
Resposta da myChway
Thank you for your kind words!
We're glad to hear you had a good experience with our customer service.
If you need any further assistance, feel free to reach out!
Best customer service
I haven't had a chance to use the machine yet but my experience with this company from day one has been amazing I look forward to my machine and ordering more from them in the future just because of their customer service
11 de outubro de 2024
Opinião espontânea
Resposta da myChway
We're thrilled to hear you've had a great experience with us so far. We look forward to serving you again in the future and hope you love your machine when you get to use it!
Bought a laser machine from Mychway
Bought a laser machine from Mychway, and we love it. Easy to install, very helpful with any questions or concerns we had. Thank you for all the help. We recommended mychway
11 de outubro de 2024
Opinião espontânea
Resposta da myChway
Thank you so much for your wonderful feedback!
We're glad to hear you're happy with the laser machine and our support.
Your recommendation means a lot to us, and we're always here if you need anything further!
Very impressed with my 7 in 1…
Very impressed with my 7 in 1 hydrodermabrasion machine works great, very convenient to have all the handheld in one machine
23 de setembro de 2024
Opinião espontânea
Resposta da myChway
Thank you for your feedback!
We're glad you're impressed with your 7 in 1 hydrodermabrasion machine and that it’s convenient for you.
If you need any help, just let us know!
Received machine with no issues
Received machine with no issues. Looks beautiful just what I needed! I contacted for manual on machine and got it no problem. Customer service responds right back with zero issues! Practicing and cant wait to perform on my clients! My face looks amazing! I got the black pearl 11 in one machine.
7 de outubro de 2024
Opinião espontânea
Resposta da myChway
Thank you so much for your wonderful feedback!
We can't wait for you to see great results with your clients! If you ever need further assistance, don't hesitate to reach out.
Excellent customer service!
Ordering was easy, delivery was fast. I had a question about the cavitation plate. Amelia responded within hours and was very helpful and polite! Great experience!
26 de setembro de 2024
Opinião espontânea
Resposta da myChway
Thank you for your feedback! We're glad to hear that ordering was easy, delivery was fast, and Amelia could assist you promptly.
We appreciate your support and hope to serve you again!
Received my machine and was missing my…
Received my machine and was missing my brackets, Amelia helped me and sent the bracket as soon as possible! She was amazing help and the machine works properly and was delivered on time and fast! Definitely recommend and I will be buying a different one soon
13 de setembro de 2024
Opinião espontânea
Resposta da myChway
Thank you for your feedback! We're glad Amelia could assist you quickly. Happy to hear the machine is working well and was delivered on time. We look forward to your next purchase!
Highly recommended!
Recently purchased the RADIO FREQUENCY MACHINE WITH LASER PODS. I highly recommend it to all the beauty technician. I tried it on myself and first session you clearly see results ! Easy functioning very cute style for the salon ! Shipping was very fast , customer service is very excellent! Good communication and very reliable ! Answer fast too! Highly recommend this site for machines! I’m happy that my beauty teacher recommended me this company !
17 de setembro de 2024
Opinião espontânea
Resposta da myChway
Thank you for your feedback!
We're glad to hear you're happy with the Radio Frequency Machine and our service.
We appreciate your support and recommendation. Feel free to reach out if you need anything else!
They respond quickly and they’re easy…
They respond quickly and they’re easy to work with on resolving issues.
26 de agosto de 2024
Resposta da myChway
Thank you for your feedback! We're happy to hear that our quick responses and ease of working together met your expectations. If you need any more help, just let us know!
I am beginning on this site and with…
I am beginning on this site and with these products. I have got my second machine in the last 2 months. I do plan on buying more shortly so far. The customer service is fantastic. I have one question, please. Can you tell me where to download the manuals for my hydrophama? That would be great. Thank you so much. Yes
6 de setembro de 2024
Opinião espontânea
Resposta da myChway
Thank you for your kind words and for choosing our products!
We have sent the manual for your machine to your WhatsApp. Please check your messages for the details.
If you have any trouble accessing the manual or need further assistance, feel free to contact us at customerservice@mychway.com or connect with us via WhatsApp at +86 17722598734. We’re always here to help.
Resposta da myChway
Thank you for your positive feedback! We’re glad to hear you’re happy with our customer service. If you need any more help, just let us know.
Excellent service with good…
Excellent service with good communication from the time I ordered till delivery.
Thank you Amelia.
Amelia is fantastic at what she does, answered every of my queries and questions promptly
5☆☆☆☆☆ from me.
4 de setembro de 2024
Opinião espontânea
Resposta da myChway
Thank you for your great feedback!
I’m glad Amelia could help and that you’re satisfied with our service.
If you have any further inquiries, feel free to reach out.
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