Very good communication. I had an issue and they troubleshoot it with me right away and offered a replacement if they couldn’t fix it. Extra parts were easy to order. Open and friendly after sales cus... Ver mais
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Leia as opiniões dos outros
MIYA!!! Best CS rep EVAH!!! Have 100 percent always had GREAT customer service from Mychway (which is insane considering they're sending 1000 dollar objects around the GLOBE!) Seriously do NOT fear or... Ver mais
A empresa respondeu
I buy from this company since years I love their machines and products and they have very professional customer service that not all the companies have, they work to give the best customer service e... Ver mais
I love my machine I can’t wait to use it I had to reach out to customer service to help set it up and they were spot on helping me. Thank you so much - Mariahh
Informações sobre a empresa
Escrito pela empresa
Founded in 2009, myChway has been playing an important role in beauty machine industry, including cavitation machine, facial care, breast & butt enlargement and more. myChway has a strong R&D team developed many such great beauty tool model that clients love. Now myChway is selling her items in major marketplaces, such as eBay, Amazon and her own website. She has has tons of clients from the world. Meanwhile,myChway is a professional one-stop solution provider on beauty tool. At myChway, you will learn more about beauty business model other than beauty tool. Resonsibility. Sincerity. Share. Win-Win.
Informações de contacto
RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan,, 518000, Shenzhen, China
- +852-56147818
- support@mychway.shop
- mychway.shop
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Respondeu a 100% das suas opiniões negativas
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Best customer service!
Amazing service the customer service ladies were all helpful and so kind to me and my bad english.
Besides the hour difference gap they email me immediatelly to answer my questions.
The machine got in greece in a week in perfect condition and package!
Thank you for everything i recomment this shop !!!!

Resposta da mychway.shop
Grateful!
I have had a wonderful experience with Mychway. They provided outstanding customer service. They were incredibly responsive, quickly addressing my concern and replacing the product without any hassle. What stood out most was how clearly they explained everything from the return process to product details making the entire interaction smooth and reassuring. It’s rare to find such professionalism and care, and I truly appreciated it.

Resposta da mychway.shop
Quick Responses and Clear Information
I’m very happy with the service I received from the MyCHway team. From the moment I reached out with questions about their machines, they responded quickly and were extremely helpful. They provided clear, detailed information that made it easy for me to choose the right device for my business.
The customer service was professional, knowledgeable, and patient, and I truly felt supported throughout the entire process. It’s clear they care about their clients and take pride in what they do.
Thank you to the MyCHway team for making my experience smooth and stress-free. I highly recommend them to anyone looking for quality machines and great service!

Resposta da mychway.shop
Thank you Miya for your great customer…
Thank you Miya for your great customer service. You assisted me every step of the way, from the moment my machine broke down until the parts were sent and my machine was working again.

Resposta da mychway.shop
7 in1 cavitation
had an amazing experience with Mychway The body sculpting machine I purchased exceeded my expectations in terms of quality, results, and ease of use. Their customer service was outstanding—super knowledgeable, responsive, and supportive throughout the whole process
I highly recommend them to anyone in the beauty or wellness industry looking for reliable equipment and professional service.

Resposta da mychway.shop
Great service!
We purchased another device and are very satisfied. Miya's customer service is exceptional. She always answers our questions and follows up until we are satisfied. Many people do business with them, and they are a trusted company.
Réjean Béliveau

Resposta da mychway.shop
Love the customer service and knowledge…
Love the customer service and knowledge on the equipment.

Resposta da mychway.shop
AMAZING
I loved my super functional and practical cavitation machine, just what I needed. Communication with customer service was excellent, both by email and WhatsApp. I 100% recommend buying whatever you need on this website. It's not just about buying and receiving your equipment, it's about the value of the time they take to see if everything is okay. Thank you. 🙏🏻🙏🏻

Resposta da mychway.shop
Exceptional Service and Communication
Despite the distance, communication was outstanding — I received a response almost immediately. After explaining the issue, Miya quickly provided a solution. Ordering from overseas can be a bit nerve-wracking, but I can genuinely say, hand on heart, that the service has been exceptional. I wouldn’t hesitate to buy from mychyway.shop again. Honestly, customer service here in the UK could take a few lessons from the high standards this company upholds. I’m absolutely delighted with the outcome.

Resposta da mychway.shop
I had a machine selivered but the…
I had a machine selivered but the acreen was not in place correctly i told mychway and right away they shipped a new machine. they have a great customer service and for sire i will buy my machines from them
thanks mychway

Resposta da mychway.shop
The ordering and shipping was great
The ordering and shipping was great. Miya from customer support was fantastic, she answered all my questions quickly and clearly. I definitely recommend this website and their products.

Resposta da mychway.shop
Great experience from the ordering…
Great experience from the ordering process and shipping. The only reason for the 4 instead of 5 star is the user manual content, it’s not very helpful for someone just starting.

Resposta da mychway.shop
Miya was great
Miya was great! She has excellent customer service skills and is very knowledgeable about their products. I received my product within a few days of ordering and I am very pleased with the quality and pricing.

Resposta da mychway.shop
Very good customer service
I ordered an ultra cavitation machine that unfortunately stopped working properly after a few uses.
When I contacted support for Assistance, they were very helpful and after sending videos of the problem they were able to verify it and informed me they would send me a replacement for the parts that weren’t working properly.
The replacement came really quickly and it was delivered to my door.
I am overall very happy with the communication I had as they had me informed of everything throughout the process.
I will definitely buy from then again in the future as this electric problems can happen to any company, but not all fix the problem so efficiently.

Resposta da mychway.shop
I'm SO glad I took a chance to place orders with Mychway & look forward to buying more!
So far I've received 2 orders from Mychway & I'm considering doing more. I was a little apprehensive about placing my orders because many people have had bad experiences from other sites that sell things from China. One of the things I really like about Mychway is that they have warehouses in the US, so I don't have to worry about having to pay for unexpected duties charges. Deliveries have been very quick, about 4 days after I placed my order. I also like that they give you a lot of important information/specs about the items you are considering buying. A lot of other websites don't. If I still have any questions, I can send a message to Mychway and I've always had a quick response. It is nice to know that if I have questions about the items I've purchased, I can contact them for answers. They have a lot of videos that walk you through setting up and using your machines. It's good to join their Facebook group, too. I'll admit that when I first got my machines, I was a little intimidated by how to set up and use the machine, but the videos really helped and made it pretty simple to get started. I've been using these machines twice a week for about 1 1/2 months now and I'm honestly amazed that I'm seeing the results that these machines say they'll give you. I kind of thought they sounded a little too good to be true, but they are doing what they said they would. The products are generally well priced for the quality you are getting, but the coupons really convinced me to place my orders. That was a nice extra. Just don't forget to use the coupon codes when you are checking out. They are not automatically applied. One of the last things that I really like about buying here is that Mychway offers guarrantees for their products. Others don't. I have a feeling that I'll never need to use them because these machines seem very well built & come with some extra safeguards that other companies don't provide. The only con I have is that the user manual code be a little better, but their videos & other videos online helped to clear up any confusion I initially had. I would definitely recommend ordering from Mychway, & the quality of their products, without reservation!

Resposta da mychway.shop
Excellent customer service
Excellent customer service, they were able to answer each question I had efficiently. Very kind as well and were well equipped with their product knowledge.

Resposta da mychway.shop
They treat me very well
They treat me very well, the communication was amazing and when I had to remplace my machine they cover everything with the guarantee of the machine! Thank you for everything.

Resposta da mychway.shop
I received my cavitation machine very…
I received my cavitation machine very quickly and I had a slight issue and it was taken care of. The communication was great, Miya was very nice and helpful. My machine works great and I’m looking forward to the results I believe I will get.

Resposta da mychway.shop
Great experience with no regrets
First time buying with Mychway and I am very pleased. Miya was wonderful and answered all of my questions quickly and thoroughly. I bought the Aristorm S Shape Machine BS-36KS and it works great. I've noticed a difference just after a couple of uses. If I decide to purchase other devices I will definitely look to Mychway first. No regrets at all!

Resposta da mychway.shop
Very helpful and friendly
Very helpful and friendly, I appreciate all the help and time they do with us as customers

Resposta da mychway.shop
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