Very good communication. I had an issue and they troubleshoot it with me right away and offered a replacement if they couldn’t fix it. Extra parts were easy to order. Open and friendly after sales cus... Ver mais
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Leia as opiniões dos outros
MIYA!!! Best CS rep EVAH!!! Have 100 percent always had GREAT customer service from Mychway (which is insane considering they're sending 1000 dollar objects around the GLOBE!) Seriously do NOT fear or... Ver mais
A empresa respondeu
I buy from this company since years I love their machines and products and they have very professional customer service that not all the companies have, they work to give the best customer service e... Ver mais
I love my machine I can’t wait to use it I had to reach out to customer service to help set it up and they were spot on helping me. Thank you so much - Mariahh
Informações sobre a empresa
Escrito pela empresa
Founded in 2009, myChway has been playing an important role in beauty machine industry, including cavitation machine, facial care, breast & butt enlargement and more. myChway has a strong R&D team developed many such great beauty tool model that clients love. Now myChway is selling her items in major marketplaces, such as eBay, Amazon and her own website. She has has tons of clients from the world. Meanwhile,myChway is a professional one-stop solution provider on beauty tool. At myChway, you will learn more about beauty business model other than beauty tool. Resonsibility. Sincerity. Share. Win-Win.
Informações de contacto
RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan,, 518000, Shenzhen, China
- +852-56147818
- support@mychway.shop
- mychway.shop
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good experience
I ordered cavitation machine, all functions work and customer service was good and willing to help when I had questions.

Resposta da mychway.shop
Customer Service At is finest
Stumble upon this website recommended by the Clinic. They have wide variety of selections for setting up a Beauty Spa or your own personal use. Customer service was excellent! Was lucky enough to had Miya help me through the process of my return and checking in for updates. Definitely was a smooth sailing!

Resposta da mychway.shop
Second time buying from them
It’s my second time buying from them and the costumer support from Miya is beyond words, Oran who helped me to choose my machine was great guiding me and answering all my questions. Definitely I recommend this website and their products since they are real ones with excellent quality.

Resposta da mychway.shop
This company is a shit show
This company is a shit show. They sent me a bad label and never sent me my machine . I will keep putting reviews but they refused to refund my money also !! I’m so sick to my stomach . They just took my money like that . DO NOT TRUST !

Resposta da mychway.shop
I had such a pleasant experience
I had such a pleasant experience with this company! I had concerns troubleshooting my new machine and they were quick and efficient with helping me figure out the problem. I love it! Such a great company

Resposta da mychway.shop
Shipping was fast and my order was…
Shipping was fast and my order was accurate

Resposta da mychway.shop
When I decided to order a machine I was very excited.
When I decided to order a machine I didn't have the knowledge of which one I want. I message the company who connected me with Miya and Oran. All my questions were answered. They educated me on the difference and the best machine for what I was looking for. Thank you

Resposta da mychway.shop
Top notch Customer Care Experience
Customer service kept me up to date at all times on the status of my delivery and genuinely cared about the quality of the machine received. They genuinely cared for their customers and reputation. I’d give them more stars if I could!

Resposta da mychway.shop
Customer service responses on WhatsApp…
Customer service responses on WhatsApp have been great. They’ve given me updates on tracking, answered my questions and given me assistance with product recommendations. Miya was super friendly and helpful.

Resposta da mychway.shop
Very pleased…
I have made several purchases from mychway.shop all of which have been very favorable. Product cost, reliability, fast delivery, and customer support have all been more than adequate. I will continue to purchase products from mychway.shop. Very pleased.

Resposta da mychway.shop
I am very happy with the Machine I am…
I am very happy with the Machine I am going to have to still get use to how to use. I would have like more information on how to use the attachments and what is recommended for serums. I would also like a way to order extra tips for the Hydrofacial attachment.

Resposta da mychway.shop
As I order in mid January not knowing…
As I order in mid January not knowing about the holiday that was approaching The customer service from mychway at all times kept me informed about my order. Another thing was when the holiday was over I asked about my order again and they provided informationa and a tracking once I got my track8ng number I received my Machine 4 days later. It was a over great customer service and would definitely be ordering again.

Resposta da mychway.shop
So excited to bring my body sculpting…
So excited to bring my body sculpting machine to the studio. Just finished assembling it.. everything looks pretty good and the delivery was amazing in less then a week I received merchandise 😍

Resposta da mychway.shop
I have been doing business with this…
I have been doing business with this company for a couple of years. I have been very happy with the customer service. They have been always helpful and quick to respond.

Resposta da mychway.shop
I recently had the pleasure of working Miya and Oran
I recently had the pleasure of working with Miya and Oran, and I couldn't be happier with the service I received. They went above and beyond to make a small but essential adjustment to my order's address, ensuring everything was perfect. Throughout the process, they kept me informed of my order's status, which I greatly appreciated. I placed two separate orders on a Thursday, and both promptly arrived by the following Sunday, exceeding my expectations. Their efficiency and attention to detail made the entire experience smooth and hassle-free. Highly recommend this company for their stellar customer service!

Resposta da mychway.shop
Customer service is the BEST!!!
I cannot say enough about their customer service. Always respectful and on point. I purchased an S-Shape Pro, one of the handles had a problem, and I contacted them via What’s App(that’s the best way to communicate with them). They had another handle out to me in less than a week. On another occasion, a friend had given me a used Hydrafacial machine. She had lost the LED mask. I was able to purchase a replacement very easily. They are in top of their customer service at all times. Just remember that they are on a different time schedule than the USA.

Resposta da mychway.shop
The machine arrived quickly and safely…
The machine arrived quickly and safely to us. The hard case it was in is very sturdy and protected the machine. The machine setup was quick and easy and instructions were easy to follow. The machine works great is very good quality and is easy to operate. We are looking forward to seeing good results and really appreciate the response from mychway throughout the inquiry about machine and very helpful explanation. We purchased from them based on the response we received quickly and the thorough explanation of questions we asked. Thank you mychway for excellent customer service and a really nice machine that is functioning nicely.

Resposta da mychway.shop
Do not recommend using product on face…
Do not recommend using product on face it will burn

Resposta da mychway.shop
Excellent experience
Excellent experience. One of my machines came defective and they worked with me very quickly to get it fixed. Miya was awesome and very patient with my requests. They also provided me with reassurance and helped me understand the mechanism of action for each of the machines. Highly recommend for both the machines and the excellent customer service.

Resposta da mychway.shop
So far Im very pleased with the…
So far Im very pleased with the shipment, customer services and device, thank you MyChway !

Resposta da mychway.shop
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