Very good communication. I had an issue and they troubleshoot it with me right away and offered a replacement if they couldn’t fix it. Extra parts were easy to order. Open and friendly after sales cus... Ver mais
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Leia as opiniões dos outros
MIYA!!! Best CS rep EVAH!!! Have 100 percent always had GREAT customer service from Mychway (which is insane considering they're sending 1000 dollar objects around the GLOBE!) Seriously do NOT fear or... Ver mais
A empresa respondeu
I buy from this company since years I love their machines and products and they have very professional customer service that not all the companies have, they work to give the best customer service e... Ver mais
I love my machine I can’t wait to use it I had to reach out to customer service to help set it up and they were spot on helping me. Thank you so much - Mariahh
Informações sobre a empresa
Escrito pela empresa
Founded in 2009, myChway has been playing an important role in beauty machine industry, including cavitation machine, facial care, breast & butt enlargement and more. myChway has a strong R&D team developed many such great beauty tool model that clients love. Now myChway is selling her items in major marketplaces, such as eBay, Amazon and her own website. She has has tons of clients from the world. Meanwhile,myChway is a professional one-stop solution provider on beauty tool. At myChway, you will learn more about beauty business model other than beauty tool. Resonsibility. Sincerity. Share. Win-Win.
Informações de contacto
RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan,, 518000, Shenzhen, China
- +852-56147818
- support@mychway.shop
- mychway.shop
4,9
Excelente
525 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da mychway.shop
Thank you for your positive feedback!
We're thrilled to hear you're happy with both the product and the price.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Resposta da mychway.shop
Thank you for your great feedback!
We're glad to hear you had a positive experience and that you were happy with the fast shipping!
My experience with Mychway Shop has…
My experience with Mychway Shop has always been great. The machines are as described online and the customer service is amazing. Their customer service is the best out of most companies I have ever ordered from. They are prompt to respond to any questions or requests and are great with shipping updates. I plan on using them for all my future orders.
12 de novembro de 2024
Opinião espontânea
Resposta da mychway.shop
We're thrilled to hear that you've had such a positive experience with Mychway Shop.
We strive to provide excellent products and customer service, and it's wonderful to know that our efforts have made a difference.
We look forward to serving you again for all your future orders!
Love the Company, love the product!
I appreciate the great customer service and the quality of the product I ordered. This is my second purchase from Mychway and I truly have had a great experience each time. I love my machine and it is doing exactly what seller describes. I am excited and looking forward to using my machine each treatment session. I will be purchasing from Mychway again.
5 de outubro de 2024
Resposta da mychway.shop
Thank you for being a loyal customer and for sharing your wonderful experience!
We’re delighted to hear that you’re enjoying your machine and that it meets your expectations.
We look forward to assisting you with future purchases and wish you continued success with your treatments!
Great customer service
Great customer service, fast delivery and machine is working 😊
9 de outubro de 2024
Resposta da mychway.shop
Thank you for your feedback!
We’re glad to hear you’re pleased with our service and that everything is working well with your machine. 😊
If there’s anything else we can assist you with, please feel free to reach out!
Very helpful very quick to answer any…
Very helpful very quick to answer any questions I had got the product to me in a timely manner
7 de outubro de 2024
Resposta da mychway.shop
Thank you for your kind words!
We’re thrilled to hear that you had a positive experience with our service.
Your support means a lot to us.
Great customer service
Miya at customer services was responsive and efficient. Helpful in finding a solution to a product availability problem. She then shared the tracking and continued to communicate and check progress until the item was received.
Experience was all made very easy. Thank you and I will definitely use this site again.
31 de outubro de 2024
Opinião espontânea
Resposta da mychway.shop
Thank you so much for your kind words!
We're thrilled to hear that Miya provided you with excellent service and made your experience seamless.
We appreciate your feedback and support.
Customer service was fantastic
Customer service was fantastic! Very quick and friendly replies by both Pre- and After-Sales.
1 de novembro de 2024
Opinião espontânea
Resposta da mychway.shop
Thank you for your wonderful feedback!
We're glad to hear that our customer service team provided quick and friendly support.
Your satisfaction means a lot to us.
Customer service on WhatsApp replied in…
Customer service on WhatsApp replied in a timely manner and walked me through steps. I had an issue with my handle and they replaced mine
24 de outubro de 2024
Opinião espontânea
Resposta da mychway.shop
Thank you for your feedback! We're glad to hear our WhatsApp customer service was helpful and responsive.
If you need any further assistance, feel free to reach out at support@mychway.shop or add our WhatsApp at +852 5614 7818.
We are always happy to help.
Why there is no verified reviews?
I think this could be a scam. No verified reviews
25 de outubro de 2024
Opinião espontânea
Resposta da mychway.shop
After reviewing our records, we were unable to find any orders or communication associated with your name.
We want to assure you that all our reviews come from genuine customers, and we actively encourage authentic feedback from our customers.
At MyChway.shop, we take a strong stance against defamatory or malicious reviews.
We are committed to enhancing the customer experience and have a comprehensive after-sales service policy backed by our professional team.
For any order-related issues, please don't hesitate to contact us at support@mychway.shop or reach out via WhatsApp at +852 5614 7818. We are always happy to help.
I am a loyal customer!
I am a loyal customer!
Besides a great selection of professional equipment they have absolutely amazing customer care after purchase!
Miya especially is wonderful and helpful in anything that might come up . I enjoy speaking with her😊
I highly recommend this store and tell everyone about them.
1 de julho de 2024
Opinião espontânea
Resposta da mychway.shop
Thank you for being a loyal customer!
We appreciate your kind words about Miya and our team.
If you have any questions, feel free to reach out anytime!
Excellent customer service
Excellent customer service. Item came in great condition and very fast. Thank you!
23 de setembro de 2024
Resposta da mychway.shop
Thank you for your kind words! We're thrilled to hear you had a great experience. Your satisfaction is our priority!
Great customer service
Great customer service - Miya was very responsive and helpful for all my concerns! Excited to receive my items :)
21 de outubro de 2024
Opinião espontânea
Resposta da mychway.shop
Thank you so much for your kind words!
We're thrilled to hear that Miya was able to assist you.
We hope you love your items, and we're always here if you need anything else!
Great customer service & products!
This was my first time ordering from MYCHWAY. I ordered the 5-in-1 cavitation machine at an awesome price. I wasn't sure what to expect, but their customer service totally blew me away.
We ran into a shipping issue that was out of their control, but they were super responsive and helpful. Miya kept me in the loop with quick updates until my package showed up at my door. Their great prices got me to shop there, but it's the fantastic customer service that will keep me coming back. I’ve already got a few more items in my cart and can’t wait to order again!
18 de outubro de 2024
Opinião espontânea
Resposta da mychway.shop
Thank you for your wonderful review!
We're thrilled you loved the 5-in-1 cavitation machine and found our customer service helpful. We appreciate your patience with the shipping issue, and we’re glad Miya kept you updated.
For any further inquiries, please feel free to reach out.
Great company & Customer Service
I have ordered over 20 machines from this company and have had top notch customer service. I have never had a problem with any of the machines and will continue to order from them. The best part is the prompt and friendly customer service!
11 de outubro de 2024
Opinião espontânea
Resposta da mychway.shop
Thank you for your ongoing support and trust in our company!
We truly appreciate your loyalty and are delighted to hear that our machines and customer service have consistently met your expectations.
Your satisfaction is our top priority.
For any further inquiries, please feel free to contact us at support@mychway.shop or add our WhatApp at +852 5614 7818.
We are always happy to help.
Resposta da mychway.shop
Thank you for your kind words!
We truly appreciate your support of our company.
If you have any further inquiries, please feel free to contact us. We are always happy to help!
Awesome customer service I had to rate…
Awesome customer service I had to rate 5 star
6 de outubro de 2024
Opinião espontânea
Resposta da mychway.shop
Thank you for the 5-star rating!
We're glad you had an awesome experience with our customer service. We're always here to help!
The customer service was exceptional
The customer service was exceptional. Communication through the Mychway VIP WhatsApp customer group was efficient, with a response received within 12 hours. The customer service representative maintained consistent contact until the issue was satisfactorily resolved.
4 de outubro de 2024
Opinião espontânea
Resposta da mychway.shop
Thank you for your feedback! We're happy to hear that our customer service and communication met your expectations. If you need any further assistance, feel free to reach out!
I ordered multiple machines from…
I ordered multiple machines from Mychway after finding videos on YouTube. The customer service I received has been no less than excellent. Miya has communicated regularly, asking if everything is working and if I am satisfied. I am still learning the machines, and will eventually buy more. I will choose this company for their products, prices, no shipping costs, and customer service. I am very pleased!
24 de julho de 2024
Opinião espontânea
Resposta da mychway.shop
Thank you for your kind review!
We’re glad to hear you had a great experience with our service and products. Miya will be happy to know her support was appreciated. We look forward to assisting you again in the future!
Perfect communication
Perfect communication, good equipment and very fast shipping
21 de setembro de 2024
Opinião espontânea
Resposta da mychway.shop
Thank you for your review!
We’re happy to hear that you were satisfied with the communication, equipment, and fast shipping.
For any further inquiries, please feel free to contact us.
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