Very good communication. I had an issue and they troubleshoot it with me right away and offered a replacement if they couldn’t fix it. Extra parts were easy to order. Open and friendly after sales cus... Ver mais
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Leia as opiniões dos outros
MIYA!!! Best CS rep EVAH!!! Have 100 percent always had GREAT customer service from Mychway (which is insane considering they're sending 1000 dollar objects around the GLOBE!) Seriously do NOT fear or... Ver mais
A empresa respondeu
I buy from this company since years I love their machines and products and they have very professional customer service that not all the companies have, they work to give the best customer service e... Ver mais
I love my machine I can’t wait to use it I had to reach out to customer service to help set it up and they were spot on helping me. Thank you so much - Mariahh
Informações sobre a empresa
Escrito pela empresa
Founded in 2009, myChway has been playing an important role in beauty machine industry, including cavitation machine, facial care, breast & butt enlargement and more. myChway has a strong R&D team developed many such great beauty tool model that clients love. Now myChway is selling her items in major marketplaces, such as eBay, Amazon and her own website. She has has tons of clients from the world. Meanwhile,myChway is a professional one-stop solution provider on beauty tool. At myChway, you will learn more about beauty business model other than beauty tool. Resonsibility. Sincerity. Share. Win-Win.
Informações de contacto
RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan,, 518000, Shenzhen, China
- +852-56147818
- support@mychway.shop
- mychway.shop
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The service it's amazing and the…
The service it's amazing and the customer service was very helpful

Resposta da mychway.shop
Great machine !amazing customer service
Great customer service since the moment I got the tracking number right after my purchase I was assisted through until the package arrived , had a bunch of questions about the machine for a period of a few weeks and got a fast response every time and recieved all the information needed and answers to all of my questions , with lots of patience . Machine works wonderful and I’ve been seeing results since the first session . I got the 9 in one and very happy with it .

Resposta da mychway.shop
Miya the best customer service
Miya was the one who answered all my questions regarding my order, cleared up my doubts and was on top of my shipment. Sent me tracking number information, and even when the shipment arrived contacted me to make sure I had my machine. I have purchased all of my equipment from this company because of their exceptional customer service.

Resposta da mychway.shop
Company replaced a defective machine
My coolsculting machine was delivered and one of the handle sides didn’t work. The customer rep was very quick and nice with communication which I appreciated. I wasn’t too thrilled about them wanting me to take the machine apart and asking me to trouble shoot to try and fix it, however I was very pleased when they decided to send me a replacement machine. At the end of the day, the problem was solved and I am happy about that.
So far the machine works great.

Resposta da mychway.shop
Excellent customer service!
I couldn't be any happier with the customer service I received. My machine kept showing an error code everytime I was trying to use it. I spoke with Miya and within a week she sent me a new part, and everything is working fine now.

Resposta da mychway.shop
Machine broke. Company fixed FAST!
I had a great experience with this company my first machine I received was broken but quickly exchanged with a new one that works. I will be testing out the product over the next few months to be able to see results personally. The communication and exchange process went extremely well and I would highly recommend this company.

Resposta da mychway.shop
I purchased two machines and got a…
I purchased two machines and got a great price for each of them and they were also delivered so quickly within the same week. Turnaround time is absolutely amazing! I will be purchasing more equipment very soon. Best customer service.

Resposta da mychway.shop
Scratched and not working
This company is such a jokoe. Did anyone else that they have like no verified reviews in more than a year?! Like someone else wisely commented they are just cooking their eview score with professionally written reviews. I was really disapponted by the muchway cavitation machine we received- visibly scratched and energy output was very minimal. Total waste of $600 and its going in the garbage.

Resposta da mychway.shop
Best customer service
Best customer service! Miya goes above and beyond. Quick response to inquiries and follows up to make sure customer is satisfied. Will always recommend mychway!

Resposta da mychway.shop
The S-Shape machine works great and the…
The S-Shape machine works great and the customer service is fantastic! Truly outstanding customer service and I’ll definitely be back for my next purchase. Thank you so much!

Resposta da mychway.shop
Great customer support
I had received a machine that had a defect, I contacted customer service and they were fast with a reply and had no problem with giving me a new machine! Customer support was very helpful and friendly and that made me very happy! They contacted me yesterday to let me know that my new machine has been shipped 😊

Resposta da mychway.shop
These people are very kind and willing…
These people are very kind and willing to help you with any concerns you may have. Recommended and very grateful.

Resposta da mychway.shop
Very responsive
Very responsive, easy to get ahold of and when I had an issue they were quick to resolve it!

Resposta da mychway.shop
Great products. Very happy
We have had great experience with put the functionality and the quality of the products. We purchased several machines and the fit and finish have been excellent. Shipping as also been a great experience as things were carefully packaged to avoid any potential damage. We have used the products for about two months and are sending great results. Customer service has had a very quick response whenever we have any questions. I highly recommend MyCHway.

Resposta da mychway.shop
Quick Service
Respond was fast and they got me what I needed quickly and efficiently

Resposta da mychway.shop
Miya was kind
Miya was kind, emphatic, effective, and efficient. She was quick in responding every single question I had, and find a solution to a little shipping snag I came across. I would love if every CS person in all companies were like her. Exemplary! Thank you Miya.

Resposta da mychway.shop
Missing parts- Great follow-up
In my original package, there were missing parts. I contacted Mychway and received an immediate response and continuous follow up throughout the process until the products that were missing arrived at my door. The customer service alone will for sure keep me as a repeat customer. Everyone was so responsive and friendly to work with. Thank you for such great customer service.

Resposta da mychway.shop
Miya handled my customer service…
Miya handled my customer service interactions and was very nice, consistent with messaging, informative with my available options, and wanting to help make my experience with their business a positive one. I have ordered other machines as well that have been working well as expected too.

Resposta da mychway.shop
Great Beauty/Tech Professionals
Before placing my order I have observed this company for many years. The things that I like the most are the customer service instruction videos, the wide product selection, fair prices and discounts, and the attention that they pay to technological advancements. I can see that I have a grasp on how to operate these products for success.

Resposta da mychway.shop
Their products are top notch
Their products are top notch, the customer service is even better. I have been highly pleased.

Resposta da mychway.shop
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