I have worked with TheraPetic for years, and the care and professionalism have never wavered. Their team treats every interaction like it matters, because to them, it clearly does. I trust this group... Ver mais
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Leia as opiniões dos outros
I have had ESA animals for years and finding a legitimate and trustworthy website seems to be hard to come by. Using this website was so simple with no hoops to jump through. Any questions I had were... Ver mais
A empresa respondeu
Until I found TheraPetic I was struggling to find a doctor that would write the ESA letter for me to have my Conour Tango documented as a ESA. Within moments of accessing the website my sweet baby Ta... Ver mais
I suffer from PTSD and because of your sight in a pinch I was able to travel with my dog as a therapy dog on the airplane which made a huge difference because I hate flying. I had just flown to Seattl... Ver mais
Informações sobre a empresa
- Serviço de saúde mental
- também em
- Clínica de saúde
- Clínica de saúde mental
- Especialista em medicina holística
- Organização de serviços e suporte a deficientes
- Treinador de cães
Escrito pela empresa
For 10 years, TheraPetic® Healthcare Provider Group has been the trusted nonprofit network for Service Dog and Support Animal documentation across the United States and Canada — serving over 50,000 individuals since 2016, all with pricing that has never increased. Founded by Dr. Patrick Fisher, PhD, NCC, whose doctoral research validated support animal intervention for anxiety, TheraPetic® operates as a network of 11+ independently incorporated 501(c)(3) nonprofit organizations. Every evaluation uses HIPAA-compliant clinical assessments reviewed by Licensed Clinical Doctors — not a chatbot, not a form, not an algorithm. Our three-step process is designed to be fast, compassionate, and clinically sound: complete a free 3-minute anonymous screening, receive an instant review, and get your documentation the same day. No unnecessary hoops. No hidden fees. In 2026, we're proud to mark our 10-year milestone with the launch of TheraPetic® App 3.0 — available on Apple App Store and Google Play — bringing our full documentation platform, HANK AI assistant, and client dashboard directly to your phone. We also launched a fully redesigned client experience at go.mypsd.org, making it easier than ever to access, manage, and renew your documentation. We're not a subscription service. We're not a tech startup. We're a mission-driven nonprofit that has spent a decade earning the trust of real people navigating real challenges with their animals. Every review on this page reflects someone whose life we were honored to be part of. Questions? Reach us anytime at help@mypsd.org or visit mypsd.org.
Informações de contacto
1030 15th St NW, Ste 170, 20005, Washington, Estados Unidos da América
- (800) 851-4390
- help@mypsd.org
- mypsd.org
4,8
Excelente
195 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
quick and easy and you can trust them…
quick and easy and you can trust them that you will get everything in a timely manner would deff use again
11 de janeiro de 2019
Resposta da mypsd.org
Thank you for taking the time to provide this review. We know you have many choices when it comes to service/support animal services so we are grateful for your support.
The process to get the letter and forms…
The process to get the letter and forms were straight forward and simple. The customer service team answered every single question I asked promptly and backed the letter/product 100%. I haven't presented it to the airline/amtrak yet, but was ensured it would be accepted.
11 de janeiro de 2019
Resposta da mypsd.org
We appreciate your wonderful review and feedback. We strive to provide the best service and are always improving, so your support is quite necessary for helping others.
Help is hard to find
I would have given you a 5 but found it very difficult to work within the
the system.
I can't locate registeration number and have tried to copy letter but
when I go back to print i can't find it.
9 de janeiro de 2019
Shipping delay
Took a little while to ship out. Expensive. Otherwise - Documents were professionally presented.
Thank you!
3 de janeiro de 2019
Resposta da mypsd.org
Thank you for your kind response and honest feedback. We know our services are expensive, but we try to keep them as low as possible to serve. We do apologize for any delay with your package, since it may have been delayed with the holiday season.
Very prompt and helpful to get me…
Very prompt and helpful to get me paperwork at the last minute.
1 de janeiro de 2019
Resposta da mypsd.org
We appreciate your helpful review and feedback, especially as we strive to be the best. If you ever experience any difficulty or issues with your paperwork, please let us know immediately. We are here to support you.
Resposta da mypsd.org
Thank you for taking the time to review us and provide this wonderful feedback. Should you encounter any difficulty, we are always here to support you.
AWESOME
They respond quickly and they are trust worthy! I definitely recommend!
10 de dezembro de 2018
Resposta da mypsd.org
Thank you for being a wonderful client and supporting us. Your feedback is important to us and we are ecstatic that you had an awesome experience.
The help with this company was above &…
The help with this company was above & beyond to get my Cat Symba my emotional support Cat!!!
I referred my bestfriend also to this company!
Thank you so much
6 de dezembro de 2018
Resposta da mypsd.org
We appreciate your wonderful review of us. We are always looking to improve and certainly thank you for your referrals. Please let us know if you need any further assistance in the future.
Sharing my Experience with Therapetic a…
Sharing my Experience with Therapetic a most pleasure in all aspects,
All purchased was provided in an expediential manner, more so than even expected , quick efficient and to point with all documentation anyone could expect, In no short words, found this Organization such a benefit ..I would recommend this to anyone , pet lover and traveler
Brett A. Smid
1 de dezembro de 2018
Opinião espontânea
Very pleased and happy because I was…
Very pleased and happy because I was able to flight with my baby to Puerto Rico with no questions asked. Thank you Therapetics 😘😘😘😘
21 de novembro de 2018
Resposta da mypsd.org
Thank you for your kind review. We are delighted that you had a wonderful experience and a safe flight with your pup.
Resposta da mypsd.org
Thank you for taking the time to provide this feedback. We appreciate your support and help us improve our services.
Resposta da mypsd.org
Thank you for your feedback, which is important for us to continually improve. We are happy that you had a wonderful experience with us and our services.
If I could fix one thing it would be…
If I could fix one thing it would be the price
8 de novembro de 2018
Resposta da mypsd.org
Thank you for your kind feedback. We are always striving to provide the best service at the most cost-effective rate. We are certainly sensitive of our pricing and have significantly reduced prices over the past few years and hopefully provide even better service. We appreciate this feedback and your support.
TheraPetic is Awesome!
TheraPetic answered my questions quickly, they are extremely helpful and professional. Highly recommend TheraPetic! They are awesome!
8 de novembro de 2018
Resposta da mypsd.org
We appreciate your feedback and are always here to support you. Thank you for your high recommendation, which we continually strive for excellence in service and resources. If we may be of any further assistance, please just let us know.
Good customer service
They provided what Was needed for me. They made traveling a lot less stressful for me.
7 de novembro de 2018
Resposta da mypsd.org
Thank you so much for taking the time to provide this positive feedback. We are always trying to improve our services, so if we may be of any further assistance, please let us know. Again, thank you for your support!
I received the certificate and pet id…
I received the certificate and pet id on the same day of purchase. Great service!
6 de novembro de 2018
Resposta da mypsd.org
Thank you for taking the time to provide this wonderful feedback. We are here to support you and ensure our service is the best. If you have any other suggestions, please let us know.
We found the staff to be very helpful…
We found the staff to be very helpful and things were done in a timely matter.
1 de novembro de 2018
We had zero issues flying after having…
We had zero issues flying after having our dog certified, everything cane in the mail very quick!
19 de outubro de 2018
I had so much trouble getting…
I had so much trouble getting everything finalized and this company is fantastic after all my questions and emails, they are more than patient.
17 de outubro de 2018
I had a few questions at the beginning
I had a few questions at the beginning, and all of them were answered right away. I had emailed a few other websites and never received a response. This process was quick and easy and they link you with a Clinician in your area. Thank you so much for your fast responses and all your help getting me this letter. I can now fly comfortably with my dog!
15 de outubro de 2018
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