mypsd.org Opiniões 

195
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have worked with TheraPetic for years, and the care and professionalism have never wavered. Their team treats every interaction like it matters, because to them, it clearly does. I trust this group... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have had ESA animals for years and finding a legitimate and trustworthy website seems to be hard to come by. Using this website was so simple with no hoops to jump through. Any questions I had were... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Until I found TheraPetic I was struggling to find a doctor that would write the ESA letter for me to have my Conour Tango documented as a ESA. Within moments of accessing the website my sweet baby Ta... Ver mais

Classificada 5 em 5 estrelas

I suffer from PTSD and because of your sight in a pinch I was able to travel with my dog as a therapy dog on the airplane which made a huge difference because I hate flying. I had just flown to Seattl... Ver mais

Informações sobre a empresa

  1. Serviço de saúde mental
  2. também em
  3. Clínica de saúde
  4. Clínica de saúde mental
  5. Especialista em medicina holística
  6. Organização de serviços e suporte a deficientes
  7. Treinador de cães

Escrito pela empresa

For 10 years, TheraPetic® Healthcare Provider Group has been the trusted nonprofit network for Service Dog and Support Animal documentation across the United States and Canada — serving over 50,000 individuals since 2016, all with pricing that has never increased. Founded by Dr. Patrick Fisher, PhD, NCC, whose doctoral research validated support animal intervention for anxiety, TheraPetic® operates as a network of 11+ independently incorporated 501(c)(3) nonprofit organizations. Every evaluation uses HIPAA-compliant clinical assessments reviewed by Licensed Clinical Doctors — not a chatbot, not a form, not an algorithm. Our three-step process is designed to be fast, compassionate, and clinically sound: complete a free 3-minute anonymous screening, receive an instant review, and get your documentation the same day. No unnecessary hoops. No hidden fees. In 2026, we're proud to mark our 10-year milestone with the launch of TheraPetic® App 3.0 — available on Apple App Store and Google Play — bringing our full documentation platform, HANK AI assistant, and client dashboard directly to your phone. We also launched a fully redesigned client experience at go.mypsd.org, making it easier than ever to access, manage, and renew your documentation. We're not a subscription service. We're not a tech startup. We're a mission-driven nonprofit that has spent a decade earning the trust of real people navigating real challenges with their animals. Every review on this page reflects someone whose life we were honored to be part of. Questions? Reach us anytime at help@mypsd.org or visit mypsd.org.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

195 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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4,8

Todas as opiniões

(195)

5 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Your site was very confusing

Your site was very confusing. I made numerous requests for your help, to no avail. I only got help via phone after more than 3 weeks of calling daily. Thankfully I finally got a call back, & the gentleman on the phone was able to set up my purchase of pkg. Then I was finally helped yet again to register my dog. All in all it was not an easy process. In future I would suggest than you send out the appropriate info. when requested, also reply to your phone calls, especially when someone tries daily for weeks on end. Thanks for finally getting me registered, Patricia Morgan.

14 de outubro de 2018
Classificada 5 em 5 estrelas

Great !

Great !! , Needed additional information after i received the last and they were able to do it & send it back the next day

13 de outubro de 2018
Classificada 5 em 5 estrelas

Because of TheraPetic I'm back...

Until I found TheraPetic I was struggling to find a doctor that would write the ESA letter for me to have my Conour Tango documented as a ESA. Within moments of accessing the website my sweet baby Tango was legal. I can now have him with me in social interactions as well as anything else I may need to do where he helps me through the situation. None of my doctors who I see regularly would help me with my letter. Tango and I would like to say thank you. Between TheraPetic and Tango I'm almost back to my old self in public and private.

11 de outubro de 2018
Classificada 5 em 5 estrelas

Fast and efficient.

3 de outubro de 2018
logótipo da mypsd.org

Resposta da mypsd.org

We appreciate you taking the time to review us. Please let us know if you need any further assistance.

Classificada 3 em 5 estrelas

I did the test

I did the test. I paid for the package which allowed me online access and a printable page for my pet. That being said there is nothing on my account when I log in. Every time it takes me back to the page to purchase a package. I already bought one. Not impressed. I need this letter ASAP.

2 de outubro de 2018
Opinião espontânea
logótipo da mypsd.org

Resposta da mypsd.org

Thank you for your review. We apologize for the delay that you experienced with the credit card processing due to website maintenance. Please log back into your account to continue personalizing your service/support animal letters and forms, along with registering the animal. Please contact us at help@therapetic.org if you experience any further difficulties. Again, thank you for your support and honesty.

Classificada 5 em 5 estrelas

Love TheraPetic

Love TheraPetic! I actually referred one of my colleagues that is being transferred to Alaska to your company. She went through TheraPetic and a huge relief has been lifted from her. You guys are awesome and are very helpful! Thank you so much! :) Love Love Love!

27 de setembro de 2018
Classificada 5 em 5 estrelas

Fast

Fast. Prompt and very helpful

22 de setembro de 2018
logótipo da mypsd.org

Resposta da mypsd.org

Thank you so very much for the positive feedback. Please know we are always here to support you through this process.

Classificada 5 em 5 estrelas

Disappointed . Reviewed

As I have still not received any paperwork from TheraPetic.org , I sadly have to give a 2 star. I paid for online and direct paperwork to be mailed within 7 days which ( $129. ) and to date have not received a single thing from them.

I am updating the above comment as I have just received the package from TheraPetic. Now they have 5 stars .

23 de agosto de 2018
logótipo da mypsd.org

Resposta da mypsd.org

Thank you for your review. We are terribly sorry the postal service is delayed with delivering your paperwork. As you can see from the tracking information (LZ984151333US), the shipment was delayed beyond circumstances (weather) beyond our control. Your package should be arriving any day now. We apologize for the any inconvenience the postal service experienced.

Classificada 3 em 5 estrelas

Would recommend!

It was very easy to register my animal as an ESA. The only thing I would have liked is if they also sold ESA vests.

3 de agosto de 2018
logótipo da mypsd.org

Resposta da mypsd.org

Thank you so very much for this kind feedback. We are always looking to improve our services and resources. While we used to offer vests, the difficulty of ESAs in many different shapes, sizes, and living in different climates made it challenging to provide the best vest. Therefore, we recommend Amazon.com which carries several different types, colors, sizes, and climate-friendly vests at very reasonable prices.

Classificada 5 em 5 estrelas

great!

You are excellent, fast with the submissions, super practical, helped me with everything I needed. I will always point them out. Thanks

1 de agosto de 2018
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Resposta da mypsd.org

We appreciate this wonderful feedback and for recommending us to your friends. We appreciate your support and are always here to assist you through the ESA process.

Classificada 5 em 5 estrelas

Thank you

Thank you for allowing me register my dog to be a emotional support animal. I have faught with disability since childhood. I didn’t get support I needed.

31 de julho de 2018
logótipo da mypsd.org

Resposta da mypsd.org

Thank you for taking the time to share your heartwarming background and how we are able to provide excellent service, especially for your disability. Your support is what makes us strive to be the best service, so thank you.

Classificada 5 em 5 estrelas

Therapetic were very helpful

Therapetic were very helpful, and provided us perfect information and very timely responses when required.

I would use them again. and recommend them to my friend

30 de julho de 2018
logótipo da mypsd.org

Resposta da mypsd.org

Thank you for this wonderful review and kindly recommending us to your friend. We are always striving to improve and here to support you through the process.

Classificada 5 em 5 estrelas

A bit confusing but then great

It was very frustrating at first because it would only let me access the home page and the page with all the services for sale. Then I realized all I needed to do was turn off my firewall and I was able to access my profile and fill in my pet's information for his papers and ID. I got fairly fast help from customer support as well when I told them about it. I had no problems getting my pet to live with me upon using this service. I am glad to have found Therapetic!

26 de julho de 2018
logótipo da mypsd.org

Resposta da mypsd.org

We are so grateful for your kind review and honest feedback about the challenges of technology with accessing these important documents. We are always here to support you, especially if you ever experience this difficulty again.

Classificada 5 em 5 estrelas

Fast effective and it works

Fast effective and it works! Also when you email them about an issue they respond immediately and are very helpful.

19 de julho de 2018
logótipo da mypsd.org

Resposta da mypsd.org

Thank you so very much for taking the time to review our service. We are pleased that you had a wonderful experience and are always striving to improve. Your support is very appreciated.

Classificada 5 em 5 estrelas

I just recieved the certificates

I just recieved the certificates, ID badges and leash in the mail. Thank you so much! Service was awesome, delivery was fast...and my dog has full access to my office now without any hassle. It's amazing.

17 de julho de 2018
logótipo da mypsd.org

Resposta da mypsd.org

We are excited that you had a wonderful experience with our service. In effort for you to have the best service, we are always striving to improve, so your feedback is very helpful.

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