I have worked with TheraPetic for years, and the care and professionalism have never wavered. Their team treats every interaction like it matters, because to them, it clearly does. I trust this group... Ver mais
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I have had ESA animals for years and finding a legitimate and trustworthy website seems to be hard to come by. Using this website was so simple with no hoops to jump through. Any questions I had were... Ver mais
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Until I found TheraPetic I was struggling to find a doctor that would write the ESA letter for me to have my Conour Tango documented as a ESA. Within moments of accessing the website my sweet baby Ta... Ver mais
I suffer from PTSD and because of your sight in a pinch I was able to travel with my dog as a therapy dog on the airplane which made a huge difference because I hate flying. I had just flown to Seattl... Ver mais
Informações sobre a empresa
- Serviço de saúde mental
- também em
- Clínica de saúde
- Clínica de saúde mental
- Especialista em medicina holística
- Organização de serviços e suporte a deficientes
- Treinador de cães
Escrito pela empresa
For 10 years, TheraPetic® Healthcare Provider Group has been the trusted nonprofit network for Service Dog and Support Animal documentation across the United States and Canada — serving over 50,000 individuals since 2016, all with pricing that has never increased. Founded by Dr. Patrick Fisher, PhD, NCC, whose doctoral research validated support animal intervention for anxiety, TheraPetic® operates as a network of 11+ independently incorporated 501(c)(3) nonprofit organizations. Every evaluation uses HIPAA-compliant clinical assessments reviewed by Licensed Clinical Doctors — not a chatbot, not a form, not an algorithm. Our three-step process is designed to be fast, compassionate, and clinically sound: complete a free 3-minute anonymous screening, receive an instant review, and get your documentation the same day. No unnecessary hoops. No hidden fees. In 2026, we're proud to mark our 10-year milestone with the launch of TheraPetic® App 3.0 — available on Apple App Store and Google Play — bringing our full documentation platform, HANK AI assistant, and client dashboard directly to your phone. We also launched a fully redesigned client experience at go.mypsd.org, making it easier than ever to access, manage, and renew your documentation. We're not a subscription service. We're not a tech startup. We're a mission-driven nonprofit that has spent a decade earning the trust of real people navigating real challenges with their animals. Every review on this page reflects someone whose life we were honored to be part of. Questions? Reach us anytime at help@mypsd.org or visit mypsd.org.
Informações de contacto
1030 15th St NW, Ste 170, 20005, Washington, Estados Unidos da América
- (800) 851-4390
- help@mypsd.org
- mypsd.org
4,8
Excelente
195 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Little difficulty following…
Little difficulty following registration instructions. I did it once and wasn’t able to verify. Ended up doing it a second time and ended up paying twice.
8 de julho de 2018
Resposta da mypsd.org
We are grateful for your open and honest feedback, which will help us improve for future experiences. Our goal is to make this difficult process as simple as possible. Please let us know if we may be of any further support.
Resposta da mypsd.org
Thank you for your support and kind review of our services. We are always here to support you when navigating through the challenges of service/support animal questions.
Professional
I was surprised at the level of professionalism I received and how fast everything was done.
Thank you I appreciate it!
21 de junho de 2018
Resposta da mypsd.org
We appreciate your feedback and helping us to improve. Our goal is for you have a great experience, so please let us know if you have any other feedback.
My questions from customer service has…
My questions from customer service has been addressed immediately through email - thank you so much!
21 de junho de 2018
Resposta da mypsd.org
Thank you for taking the time to review us. If you have any other questions, our support team is happy to assist.
Their customer service department is…
Their customer service department is fantastic.
19 de junho de 2018
For love of my dog
The qualifying questions were easy to understand and complete. Most internet conversations were reassuring. However, there was a lapse in communication that did conjure up fears of a scam. I did send pictures of what I think are my dog's registration in hopes of getting a confirmation that I had done the process correctly. I haven't received that yet but I was assured in an email that my pet is properly and honestly enrolled.
19 de junho de 2018
Resposta da mypsd.org
Your review is critical to helping us improve to provide better service. We are sorry that you experienced a gap in communication, but all your dog's registration is found on your profile page at TheraPetic.org, where you may confirm all the registration is complete.
Resposta da mypsd.org
Thank you for your incredible support all these years. We are always striving to provide the best service, so let us know if you ever need any additional assistance.
A+ Customer Service
Customer Service and Response time is amazing which is so refreshing to deal with a company that values their customers time. Highly recommend Therapetic to anyone in need of their services, you will not be disappointed.
2 de junho de 2018
Resposta da mypsd.org
Thank you for this wonderful feedback. We strive to provide the best service possible and happy to further assist you in any way.
Provide papers needed in a quick…
Provide papers needed in a quick fashion. Support staff gets back to you very quickly with any questions/concerns.
31 de maio de 2018
Resposta da mypsd.org
We appreciate your time and providing this feedback. We are certainly happy to assist you with any future questions or concerns.
Thanks
Thanks, this product make me feel comfortable having this proof because i Take Nikkie every where I go... and make it easier. knowing we are covered..
Thanks again.
Cauline H
24 de maio de 2018
Resposta da mypsd.org
We appreciate you taking the time to review us. We are happy you had a wonderful experience. Please let us know if you ever need any additional assistance.
great website
22 de maio de 2018
Opinião espontânea
Resposta da mypsd.org
Thank you for your time with providing this positive feedback. We are continually improving to make the complicated process of service and support animals more understandable.
Excellent packet
Excellent packet, EVERYTHING I could have needed!!!! So grateful my little man could ride on the plane in my lap! Thank you Therapetic!
18 de maio de 2018
Resposta da mypsd.org
Thank you for taking the time to review us. Our goal is to provide the best service for you. Please let us know if you ever need any additional support.
Resposta da mypsd.org
We are excited that you had an easy experience during travel. We are always here to assist you should you ever experience any difficulty at the airport!
Great Experience!
Great Experience!
Received our original documents through the mail. Renewing info was a breeze. Flew with our dog to California from Buffalo last January. No problems.
10 de maio de 2018
Resposta da mypsd.org
We appreciate you taking the time to review and provide your feedback. We are always looking to improve our services and are delighted that you had a wonderful experience with our process. Again, thank you for your support!
Resposta da mypsd.org
Thank you so very much for your feedback. Please let us know if you need any additional assistance.
Really good Service..
TheraPetic is the very helpful and easy.. Very responsive and helpful to all of my questions and concerns. very simple to use. Great service, awesome staff. Super helpful!! It was very easy and stress free!!
3 de maio de 2018
Opinião espontânea
Resposta da mypsd.org
We are so grateful for your feedback and reviewing our services. Please let us know how we may better serve you, and thank you for your support!
Very easy and stress free!!!
They are awesome. Very responsive and helpful to all of my questions and concerns. very simple to use. Great service, awesome staff. Super helpful!! It was very easy and stress free!!
23 de abril de 2018
Opinião espontânea
Resposta da mypsd.org
Thank you for taking the time to review us. We appreciate your feedback, which is important for us to make improvements to perfect our service. Please let us know if you need anything else!
Resposta da mypsd.org
Thank you for your review. We are always striving to provide the best service. Your support is very much appreciated!
TheraPetic is great!
TheraPetic was a fast process that helped me with all of my needs. I could not be happier with the service they provided. They are always available and gave me more than I expected with the whole package. If you need this service I would highly recommend them to help you with your needs. They are a fantastic company!
1 de abril de 2018
Thank you!!
Very helpful. I’m not very good with talking to people nor trying to accomplish anything on my own due to my disabilities but the very nice gentleman walked me trough everything and took at least an hour of his time to help me. Very companionate and truly seemed honest and dedicated to what he does. This took me about an hour to write but if I had someone like him to have helped me with this it would probably have been about 10 minutes. Thank you to the gentleman who gave me time and help. Much appreciated.
1 de abril de 2018
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