Nationwide Opiniões 229

I joined this branch because my mum has been with them with her mortgage and completed two mortgages. But I'll have to find elsewhere, first I transferred my money and the systems crashed for the whole day, and then somehow a payment was taken twice and when I called to have it resolved I had the unfortunate experience of having a terrible customer service representative that just didn't want to help at all, a month later I received a letter saying my account will be closed due to the conversation(apparently I was racist but I'm white/Indian and black). I wouldn't recommend joining this bank.

Marianne,the cashier who dealt with me was excellent.
Helful, friendly,and efficient.
Must add,on previous occasions,Rachel,and Jackie, were also excellent.

My city was hit hard by Hurricane Helene and my lights went out last Friday. Due to the heat and my asthma we booked a hotel til Dominion energy’s projected repair for today at 11 am that never happens and we’re still in the dark. Started a claim and Nationwide took 2 days to deny helping me and my family.

Just want to say BIG THANK YOU
If it hadn't of been for the quick actions of Lady Cashier in Nationwide Waltham Cross branch flagging up a second payment I was about to make T4Trade as looking Fraudulent an advised strongly against.Then Nationwide Fraud Department specialists quickly taking action. As I was victim of Scam!
Please anyone thinking of using T4Trade DON'T.
I am so very grateful on this occasion Nationwide was able to reimburse the money I lost as thought wouldn't see it again!
Thank You Nationwide

Mother passed and we no longer need the home owners insurance policy on the house. The call-bot will refuse to connect you to a rep to do anything and continuously hangs up the call. Cancelation requests cannot be submitted via email either, and the Reps just point you to the call-bot number which throws you in a giant loop. The last rep spoken to said to just leave the auto pay on and when the funds run out of the account it will cancel itself for non-payment....

I'm a veterinarian and have recommending Nationwide Pet Insurance to clients for years. I've also been a member for several years. Like many others, Nationwide has suddenly dropped my plans, leaving me with pets who are uninsurable due to pre-existing conditions. I understand that it's for financial reasons, however they had many other options to ensure they kept their commitment to their current clients. At least honor the plans with pre-existing conditions. I'm fortunate in that I'm able to pay for my kitty's chemotherapy out of pocket if needed. That is not the case for many people who relied on their policy, who paid their premiums regularly, and who now can no longer afford care for their pets. It's especially disheartening that they're continuing to sign up young, healthy pets while dropping those that currently need care. If you're considering Nationwide, please DO NOT trust them. Go with someone else. If you have healthy pets that you can switch over, do it now before they get sick or injured. I personally will never use Nationwide for any insurance in the future and will speak out against them in daily practice as a vet.

Do not ever trust anything they say
Have cancelled renewal
Serious lack of communication

30 years home and auto. No claims. A hailstorm dinged up my roof and now a window leaks. Not covered? While several neighbors with other insurance companies have gotten new roof and $. Then I am told I will not be renewed unless the repairs are made at my expense. I have changed my auto insurance and save $800 a year. Will be changing home as well. They are in business to take your money and not to help you when you need it.

My husband and I have had nationwide insurance for home and auto for almost 17 years. Recently nationwide sent out a 3rd party to photograph the outside of our home and shed. They then sent us a letter stating they would cancel our policy unless we replaced our shed and roof. Neither our shed nor roof has issues or are in poor condition-not to mention we got a new roof covered by nationwide some few years ago. Being extremely disappointed with nationwide (and their customer service) as long time customers, we decided to make the switch to state farm-same coverage but the cost cut in half. Our car insurance went from $120 a month to $60 a month. We won’t recommend nationwide to anyone.

A guy here in NH scraped the psngr side of my car and pushed my mirror in, as he SAW me and kept coming into my lane (L) because the lane he was in (R) was only to turn right.....because he told his insurance, Nationwide, that he didn't hit me ( another old guy backed into my car in July and claimed also 'he didn't know he hit me') they're denying the claim.

I have used Nationwide since 1985 and have never filed a claim. This includes home, vehicle and farm. Total premiums paid are over $300,000.00 with no claims submiited. This spring our house was hit by hail. We have a replacement policy with a $5,000.00 deductible which we raised to offset the increase in premiums. Our contractor met with the nationwide adjuster to show the damage required of us to pay for a roof. After 39 years of us paying the premiums on time with no claims submitted ever, keep in mind over $300,000.00 in premiums paid, NATIONWIDE denied our claim. We carry a "5,000.00 deductible to offset the last 5 yrs premiums increases and wrote a check for just over $19,000.00 to pay for our roof replacement. NATIONWIDE IS NOT ON YOUR SIDE. WE CERTAINLY HOPE PEYTON MANNING IS RECEIVING ADEQUATE COMPESATION TO OFFSET THE COVERAGE NATIONWIDE DOES NOT PROVIDE. You should be ashamed.

I've had Nationwide insurance for my auto and renters for 14 years. Their rates for me as a new driver were fair. As time passed without any accidents or speeding tickets, my rates would go down (which is what you'd expect from an insurance company). The last couple of years, my rates kept climbing. 14 years with a clean record and my monthly payment has doubled. When I contacted them for information on this, I couldn't get a real person to talk to. After weeks of attempts, all they had to say about it was it was something beyond their control. I compared my same plan with an even better deductible for accidents with other insurance companies and got 50% less of the price than what I'm paying now with Nationwide. Once our 6 month contract is over, we are switching. If you have a clean drivers record, rates should go down - NOT UP!

I made a claim under my house insurance a few years ago, despite the initial call handler telling me that my policy didn't cover a leaking toilet it was all resolved, and can't fault that. (Well maybe some of the contractors that turned up never being given a proper scope of works but that's another story)

My following years cover went up in cost as expected, this year it's ramped up a further 29%, when I went to cancel it there's not even an offer to price match or try and provide a better deal.

Like most insurances, companies are using any excuse just to increase prices and profit margins.

I would love to support Nationwide, being a mutual organisation, and it pains me to give such a negative review, but I find it truly amazing that they felt that without any claims this year, and being a customer of theirs since the 90s, they could increase my premium by 49.997% in one year. Ridiculous. When I called up to cancel, I got, "Do you want me to see what we can do for you in terms of price?" No. I dont like being ripped off, and as a result Im going somewhere else. A real shame as I want to use them, but £373 to £559 in one year is just not acceptable.

My experience with nationwide until now has been good. I recently experienced roof damage to my home a few months ago. A contractor came to my home, and it was determined that my roof needs to replaced as a Result of wind damage. Nationwide informed the contractor that my roof can be patched. My contractor, then informed nationwide that my roof shingles Were Discontinued. Nationwide then told my contractor that they can patch my roof using a different shingle of a different color, which in my opinion is totally unacceptable. My roof would have patches all over it of a different color and shingle make. That type of repair Will Lower the value of my home, which I value and would be an Embarrassment To me and my fellow home owners… this type of treatment was totally unexpected from an insurance company of this caliber.

This morning I had texts and calls from the Nationwide about some activity on my account that they were unsure about. I did not respond to the texts or calls in case they were scams but I called the number given on their banking app. The guy was SO helpful and sorted everything smoothly and helpfully. We have had issues like this before with fraudulent use of the our credit cards and they have always been brilliant!

I can't understand the 1 star reviews that some people have left. I think the Nationwide are terrific.

After waiting for almost 3 months on a refund for a check that I never cashed. I finally received a message that unfortunately they could not refund me a check that is owed to me in the amount if almost $800. Because they claim they have no funds. What??!! Unbelievable. First they take all your money and they can’t pay you a refund check that is MY Money owed to me!! What can I do about this?? How far can I take this so I can receive my money???

quite dreadful, they all to obviously believe their own advertising, expect to be submerged in their own, self-inflicted, bureacracy

Nationwide is participating in the AMERICAN GREED that is driving inflation in the country. A company with the 'Net Worth of $300 BILLION" is raising rates is nothing but Corporates Greed. Auto insurance was always based on the driving record of the customer, now it's based on the "MARKET".

If I could give zero starts I would, absolutely disgraceful closed my accounts all because I was given cash by my dying grandmother and had put it in my account, and because I am purchasing a property abroad clearly this bank has jealous issues. And now will not supply me with direct debit and standing orders I had set up with them,why you won't give me my information is beyond me. This is what you get for 7.5 years of service absolute joke