Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ho provato vari prodotti della linea femminile: ottima qualità, spedizione rapida anche se non subito tracciabile (ma ormai sono cliente già da 3-4 anni, e non mi preoccupo di controllare dove si trov... Ver mais

Classificada 4 em 5 estrelas

Ich benutze die Windeln sehr gerne, gerade wegen der Nachhaltigkeit und weil kein Plastik an die Haut meines Kindes kommt. Man muss allerdings vorsichtig sein beim Wickeln, weil die Laschen schnell ma... Ver mais

Classificada 5 em 5 estrelas

Wir benutzen die Windeln schon für das zweite Baby und haben super Erfahrungen gemacht. Keine Probleme mit der Babyhaut oder Auslaufen der Windel. Meine zwei Kritikpunkte sind, dass das Abschließen... Ver mais

Classificada 1 em 5 estrelas

The wipes are awful, they rip into lots of bits when trying to get them o it the packet, not ideal when you’ve got a crying baby and trying to get it done quickly They also aren’t very wet so you... Ver mais

Informações sobre a empresa

  1. Loja para bebé

Escrito pela empresa

Eco by Naty is the leading green diaper brand. We have come this far by constant drive for excellence and determination to make a real change. We are at the edge of the eco development, and determined be so in the future. Over the years we have invested millions of dollars in new, groundbreaking technology. Instead of locking our developments with patents, we leave them free for other companies to adopt if they would like to do so. We don’t mind that, we salute it! The more sustainable solutions there are on the market, the better.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

We love the products, but . . .

We love the products, but for our most recent delivery, I made the single order specifically because it said it would be delivered the same day if I ordered before noon. It did not come the same day and it did not come the next day (today) and the tracking says it hasn't even been dispatched yet. So yeah, not good for a household running out of diapers and not enough time to shop. Full disclosure, first time disappointed by them though.

4 de setembro de 2025
logótipo da Eco by Naty

Resposta da Eco by Naty

Hello Charles!

Thank you for your feedback. We strive to ensure that our customers receive their orders in a timely manner.

The information on our website says: "Shipping today, if ordered before 12 pm."

It's not same-day delivery. The delivery time is 3-7 days

If you need further assistance, please do not hesitate to write to us at support.naty.com/hc/en-us/requests/new (http://support.naty.com/hc/en-us/requests/new).

Best regards,
Iza - Eco by Naty

Classificada 5 em 5 estrelas

Well been using Naty for my last baby…

Well been using Naty for my last baby who is 5 months old ! 0 complain as the nappies last all night, never had a single accident with them, they are soft and comfy and cause no harm to the planet or my baby s skin. I had a small incident on the last pack I bought, I contacted Naty straight away for them to be aware and escalate the issue to their factory and I received today as customer gesture a box of nappies for my son … I did not expected such kind gesture … never been through such 5 star service from any company so far. No doubt I ll stay loyal to them

29 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Awful diapers- save yourself the hassle

Awful diapers. Constant leaks. My baby was well within the size range (13lbs) for diapers indicating 9-20lbs and the diapers did not provide the support needed to ensure no leaks/blow outs. With every diaper from the package we bought, the same issue occurred.. im starting to think this is why they were on sale. I will not be buying from this company again, Ive had better luck with Honest and Attitude diapers. what a disappointment.

20 de agosto de 2025
Opinião espontânea
logótipo da Eco by Naty

Resposta da Eco by Naty

Hello Karolina!

Thank you for your feedback, and we are very sorry to hear you've had issues with our diapers.

We would very much appreciate it if you could visit https://support.naty.com/hc/en-us/requests/new and write to our support group so that we can investigate a bit closer into this, as well as send you some compensation products. Thank you!

Kind regards,
The Naty Team

Classificada 5 em 5 estrelas

A great discovery

My mother in law originally got those diapers for the birth of our now three-month old daughter and we’ve been sticking to the brand ever since. We like that it’s more eco-friendly than other brands (so we don’t feel too guilty of not using cloth-diapers) and the quality is really good: the diapers never leak and manage to contain blowouts pretty well and our daughter rarely get a rash from wearing them. We sometimes had to switch to other brands temporarily (when we ran out) so we can compare and we’re always relieved when those arrive. Also the last delivery came really quickly (very much up to German standards) which was great (I recommend using their website to order rather than those of droguerie shops in Germany for their shipping time takes much longer than on the website).

13 de agosto de 2025
Classificada 1 em 5 estrelas
logótipo da Eco by Naty

Resposta da Eco by Naty

Hello Cristian!

Thank you for your feedback. We strive to ensure that our customers receive their orders in a timely manner.

The estimated delivery time frame is 5-7 business days. Please note that orders are shipped from Denmark, and international shipping may take longer than expected due to customs processing and other factors.

Nonetheless, we understand the frustration that can arise from delayed delivery, and we appreciate your patience and understanding. We remain committed to providing the best service possible, and we hope to serve you again in the future.

If you need further assistance, please do not hesitate to write to us at support.naty.com/hc/en-us/requests/new (http://support.naty.com/hc/en-us/requests/new).

Best regards,
Iza - Eco by Naty

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