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At Nextbait, our mission is to provide enthusiasts with the finest hunting products that not only meet but exceed expectations. We aim to be your go-to online store for all things related to hunting, offering a carefully curated selection of products that combine innovation, durability, and performance.
Sheridan, WY 82801, 30 N Gould St #40169, Estados Unidos da América
2,1
11 opiniões
Não respondeu a opiniões negativas
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I'm starting to wonder if I got scammed, also placed an order and received no shipment confirmation,
While paying for express shipping.
Ill most likely give a few more days and be looking for refund/ dispute with payment method.
Hopefully it doesn't come to that
Order #NB85365 confirmed
But no tracking sent
No one answering phone calls or e-mails
You can do better Nextbait!
Please answer
Ordered 3 items 12/05/25. 2 items delivered 12/24/25. There has been no follow up on the 3rd item, when I call their #, it hangs up on me. Horrible communication and delivery times.
Ordered through Facebook and haven't received the product. Have sent emails with no response.
Dec 31 2025 ordered a 3.0 night sight with expedited shipping the scope has not showed up this company will not answer calls nor emails I would not recommend this company to anybody would not be so pissed if customer service would answer the phone or emails
This company is horrible. They lie to you out of hand. Arrogant, deceptive marketing, products are made and shipped from china. took me almost a month to recieve it.
Haven’t heard from nextbait . Tried contacting them about shipping, no response back . Tried calling the phone number doesn’t even ring. I should have done my research on google and that’s my mistake .
I would like to meet up with the person on YouTube to discuss this scam.
I ordered the xm 3.0 on october 30 and ive yet to recieve a tracking number. Ive emailed and tried to call the contact number to no avail. Im beginning to think ive been scammed.
Horrible company completely lack morals. The company policy is to lie, lie some more, and stall until refund time frame has expired. Please buy from someone else. Same product can be found on Amazon with better service and at least the product will arrive. Never have I delt with a company this bad.
Resposta da Nextbait
Dear Joseph Morgan,
We’re sorry to hear about your experience. However, we would like to clarify that your product was shipped with a tracking number from our warehouse in CA and is currently with USPS for you to collect. We shipped it the very next day after receiving your order, and we are unsure what the problem is from your side.
We take all reviews seriously and strive to improve our service. If there’s anything further we can do to assist you, please don’t hesitate to reach out.
Best regards,
Nextbait Team
I tried the Nextbait NV400-R, and it blew my mind! The night vision is crystal clear, and I can see far distances even in complete darkness.
My husband paid for the one with all the accessories included... was waiting so patiently for it to arrive. The day came and it didnt have batteries, charger or the sd card. When he called, they apologized and told him he could buy them separately from them. Then when he said something about a refund... they explained he would only get a small portion back due to restocking fees. What happened to companies that held true to the agreements.
Resposta da Nextbait
Dear Stephanie Benton,
Thank you for sharing your feedback with us. We deeply regret any confusion or inconvenience caused by your recent experience.
Upon reviewing your husband’s order, we noted that the Pro version with standard shipping was selected. Unfortunately, this version does not include the additional accessories, which are only available with the Pro + Accessories package. We apologize if this detail was not clear during the purchase process and for any resulting misunderstanding.
We have previously communicated this via email and have also extended offers to assist with a replacement or explore alternative solutions. At Nextbait, we are committed to delivering exceptional service and ensuring customer satisfaction. If there is anything further we can do to resolve this matter, please don’t hesitate to reach out.
Thank you for your patience and understanding.
Kind regards,
Amelia M
Customer Success Team | Nextbait
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