NHS Fleet Solutions Opiniões 7441

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Excellent price, easy to arrange and delivery was very professional. Took 4 months from requesting vehicle to delivery and only very vague dates given initially. This was a little longer than I'd hope... Ver mais

Classificada 4 em 5 estrelas

Easy to access. Good selection of vehicles to choose from. only grievance was that information about return of vehicle once replacement is delivered was not clear. Lease company should communicate... Ver mais

Classificada 5 em 5 estrelas

Erika in the Fleet Solution team is incredibly helpful and knowledgeable. She took a genuine interest in the models I was looking for, kept me updated and answered loads of questions as I navigated th... Ver mais

Classificada 5 em 5 estrelas

I posted a review after my car arrived and I’d just started paying with my salary sacrifice. The review invitation went to my work email and someone flagged it as fake so I’m posting it again! I... Ver mais

Informações sobre a empresa

  1. Serviço de arrendamento

Escrito pela empresa

NHS Fleet Solutions is the UK’s original public sector salary sacrifice scheme, offering a brand-new car of your choice on a two or three-year lease. Not only does the scheme offer potentially significant savings for staff but when leasing through Fleet your monthly cost includes insurance, routine servicing, road tax, breakdown cover and more – we call it hassle-free motoring for a reason! NHS Fleet Solutions are an integral part of one of the largest NHS Trusts in the country. This makes us proudly part of the public sector and means that you are not only our customer, but you are also our colleague. The scheme is available for public sector colleagues whose organisation has registered with us, from the NHS, Police force, local Councils, Universities and Academy schools. Unlike those in the private sector who offer similar services, all surplus income from our schemes stays in the public purse to fund front-line NHS services.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

7 mil opiniões

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Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Great service

they have a great selection of cars at a good price when consider all that is included. I also changed my car and I the service I received over the phone to explore this option was great. The car was delivered really quickly and is lovely. No issues would recommend NHS fleet.

24 de março de 2026
Classificada 5 em 5 estrelas

Easy process

Good communication throughout the process. Regular updates and delivery of the vehicle arrived as planned with prior contact from the driver to update on expected arrival time.

9 de dezembro de 2025
Classificada 3 em 5 estrelas

Good, could be better

Hi, everything was really good, except the fact that choices were very limited, alhough these same choices were available with your competition

5 de novembro de 2025
logótipo da NHS Fleet Solutions

Resposta da NHS Fleet Solutions

Hello,

We're sorry to hear you have been dissatisfied with the choices available. All orders are procured through our network of retailers and we try to update available models as frequently as we can.

Your comments will be investigated further, and our dedicated Customer Service Team will respond to you directly.

Best Wishes
NHS Fleet Solutions

Classificada 5 em 5 estrelas

Great service!

Kept well informed and on the day of delivery, really supportive delivery driver who was incredibly knowledgeable and gave me the confidence to drive an automatic for the first time

12 de novembro de 2025
Classificada 1 em 5 estrelas

Car was late arriving and when it did…

Car was late arriving and when it did arrive the gentleman simply unloaded the car and handed me the keys and drove off. No tour of the car of explanations. This is my first electric vehicle and also first automatic car. My experience was extremely poor and resulted in me having to watching YouTube videos to work out how to drive the vehicle.

16 de janeiro de 2026
logótipo da NHS Fleet Solutions

Resposta da NHS Fleet Solutions

Hello,

We’re sorry to hear that you’ve been dissatisfied with the length of time it took for your vehicle to be delivered, and subsequently the delivery process itself. We always strive to be transparent about expected time frames, and it’s disappointing to hear your expectations have not been met.

Your comments will be investigated further, and our dedicated Customer Service Team will respond to you directly.

Best Wishes
NHS Fleet Solutions

Classificada 5 em 5 estrelas

Friendly

Friendly, helpful when I had a query over the phone and on delivery. Easy to arrange.

30 de setembro de 2025
Classificada 5 em 5 estrelas

Excellent support throughout

Erika in the Fleet Solution team is incredibly helpful and knowledgeable. She took a genuine interest in the models I was looking for, kept me updated and answered loads of questions as I navigated through acquiring a stock vehicle. She is a credit to NHS Fleet Solutions.

1 de novembro de 2025
Classificada 4 em 5 estrelas

The delivery driver kept me informed of…

The delivery driver kept me informed of his expected arrival time.
The only thing stopping me from giving a 5 star review is the ambiguity around the date my car would be available. I appreciate this might be out of Fleet solution's control.

15 de outubro de 2025
Classificada 5 em 5 estrelas

Brilliant service

Great communication - really easy process and quick, from start to finish. Applied for car on 21st October, was told Nov-Dec for delivery and car was delivered 7th Nov. Handover brilliant. Couldn't fault the process!

7 de novembro de 2025
Classificada 5 em 5 estrelas

Seamless service

Seamless service. Short wait for vehicle. Followed up with calls to ensure that I was happy with the car and service provided by the car dealership, which also provided great customer service.

17 de outubro de 2025

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