I contacted customer service by email for a complaint about my Necklace I bought 1,5 years ago in their LA store. Since I’m not located in LA but in Europe, it wasn’t that easy to go to back to the... Ver mais
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Leia as opiniões dos outros
Nialaya for the W!! Absolutely love my two pieces collected (Blue Lapis Stud Bracelet & Gold CZ Panther). They compliment other bracelets well and work even better as singular pieces. The customer... Ver mais
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Back in 2019 my wife gave me a Dorje Flatbed bracelet in Blue Tiger Eye and gold for my birthday, I've worn it practically every day since, three weeks ago I accidentally pulled too hard on it an... Ver mais
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This store is absolutely amazing — the jewelry is beautiful and they offer a wide assortment to choose from. Johnathan was super helpful answering all my questions and letting me look at so many diffe... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Danish-American founder Jannik Olander started Nialaya as a tribute to a Shaman he met on a life-changing journey through India. Inspired by spiritual insight and a deep belief in energy healing, he returned to Los Angeles with a vision: to create meaningful jewelry that channels personal power and intention. Rooted in a “Handmade in Hollywood” ethos, every Nialaya piece is crafted by hand in the brand’s Los Angeles studio using carefully selected pearls, gemstones, beads, sterling silver, stainless steel, leather, and precious stones. What began as a small collection sold to a renowned boutique in Beverly Hills quickly caught the attention of Hollywood’s elite. Nialaya soon became one of the most celebrity-endorsed jewelry brands in the world. Since opening its flagship store at 8215 Melrose Avenue in 2010, Nialaya has grown into a globally recognized name. From Los Angeles to Tokyo, its bold, boho-luxe designs have become symbols of individuality, style, and spiritual depth — more than jewelry, they are statements of purpose.
Informações de contacto
8215 Melrose Ave, 90046, Los Angeles, Estados Unidos da América
- 310-499-7162
- customerservice@nialaya.com
- nialaya.com
4,6
Excelente
145 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Great experience!
Great experience! The person who helped me, Jonathan, was very helpful. The quality and detail of the piece I purchased is truly impressive.
16 de janeiro de 2026
Opinião espontânea
Resposta da Nialaya Jewelry
Dear Antonio, Thanks for visting Nialaya. We are very happy to hear you liked it and found some cool Jewelry. Always here to help and we are looking forward to seeing you back. Have a great day. Best, Team Nialaya
Walked in with no appointment - HIGHLY RECOMMEND
Walked in with no appointment, and the Sales Associate was helpful throughout the whole "Tryon"process. Answered every question and patient throughout. High quality products as well. Highly recommended!
12 de janeiro de 2026
Opinião espontânea
Resposta da Nialaya Jewelry
Great to hear Tako. Thanks for trying so many cool styles and shopping at Nialaya. We hope to see you back soon again. Best regards, Team Nialaya
Affordable prices & love the style here…
Affordable prices & love the style here for Men’s jewelry.
7 de janeiro de 2026
Opinião espontânea
Resposta da Nialaya Jewelry
Thanks SO much, Michael. We appreciate the kind words and hope to welcome you back soon. Best Team Nialaya
This store is absolutely amazing
This store is absolutely amazing — the jewelry is beautiful and they offer a wide assortment to choose from. Johnathan was super helpful answering all my questions and letting me look at so many different pieces. He was really patient and great to work with. If you’re in the area, you should absolutely stop in and pick something up!!
4 de janeiro de 2026
Opinião espontânea
Resposta da Nialaya Jewelry
Thank you so much for the kind words and for taking the time to share your experience. We’re truly happy to hear you loved the jewelry and enjoyed exploring the collection. Johnathan will be so pleased to hear this, he really does an amazing job and genuinely cares about helping each client find the right piece.
We appreciate you stopping by and hope to welcome you back again very soon. 🙏
Warm regards, Jannik Olander Founder & CEO
Nialaya Jewelry
Attentive service and went out of their…
Attentive service and went out of their way to make the shopping experience as easy as possible.
4 de janeiro de 2026
Opinião espontânea
Resposta da Nialaya Jewelry
Dear Jaime,
Thank you so much for your kind message. I’m very happy to hear this, as our customer service team works very hard every day to take great care of our customers. I will pass your feedback on to the team, and I really appreciate you taking the time to share it. It means a lot to all of us.
Wishing you a Happy New Year, and we look forward to welcoming you back on Nialaya.com soon.
Best regards, Jannik Olander / Founder & CEO / Nialaya Jewelry
Turquoise Necklace
I wanted a genuine turquoise necklace that was simple , stylish, somewhat adjustable in length AND reasonable priced, Nialaya delivered. The quality of workmanship, the clasp. the style were excellent, Delivery was also very prompt. I definitely recommend.
5 de outubro de 2025
Resposta da Nialaya Jewelry
Hi Eleanor,
Thank you so much for taking the time to share this — it truly means a lot. I’m really happy to hear the turquoise necklace hit all the marks for you, from the design and adjustability to the craftsmanship and clasp. That’s exactly what we aim for with every piece we create.
We’re also glad it reached you quickly. Thank you for the recommendation and for being part of the Nialaya community. Warm regards, Jannik Olander Founder, Nialaya Jewelry
customer service was very good and the…
customer service was very good and the jewelry looks very nice
30 de dezembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Great to hear Jacob. We look forward to welcoming you back. Happy New Year from Team Nialaya
Resposta da Nialaya Jewelry
Dear Omar, Wonderful to hear. Thank you very much. We hope to see you back soon at Nialaya on 8215 Melrose Ave in Los Angeles. Best Team Nialaya.
Very Helpful Staff…
Mathias was so kind helping me find the perfect christmas gifts for all my friends.
22 de dezembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Dear Brandon,
Great to hear — and thank you so much for the kind words.
Happy Holidays to you from all of us at Team Nialaya.
Top service.
Top service.
Easy, simple and 100% customer satisfaction.
Jonathan was very accommodating.
Thank you 👍
21 de dezembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Dear Dean, Great to hear we were able to help you find the perfect pieces. Jonathan and the rest of our team are specialists, and we’re very happy to hear you enjoyed your visit. We’re open 7 days a week and look forward to welcoming you back soon. Best, Team Nialaya
Great service and selection
21 de dezembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Dear Juliet. Thanks very much. Br Team Nialaya
Great Local Shop
Great local shop, and salesman Jonathan was super helpful and patient.
Got some great Christmas gifts!
20 de dezembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Amazing news, Peter. We truly take pride in serving our local community and are very happy you found some great gifts. We’re open 7 days a week for next time. Hope to see you again soon.
Best, Team Nialaya
Jonathan was very helpful and patient…
Jonathan was very helpful and patient and made me feel secure in my purchase. Great shopping experience
20 de dezembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Dear Caleb,
Great news, and we’re very happy we could help you pick the perfect items. Everything is handmade in Los Angeles, so if you ever need anything else, we’re always here to help.
Best, Team Nialaya
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Amazing experience at Nialaya Jewelry. Linda and Mathias truly took their time with me and made the entire process feel easy and personal. There was absolutely no rush — just real, thoughtful help and great conversation. They were both incredibly cool, knowledgeable, and genuinely cared about making sure I found exactly what I wanted. This is how luxury shopping should feel. Highly recommend asking for Linda & Mathias.
19 de dezembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Thank you so much. We’re thrilled to hear you had such a great experience with Linda and Mathias. We truly appreciate the recommendation and look forward to seeing you again.
Best, Team Nialaya
Excellent Customer Service and Quality
I buy most of my jewelry from high end retailers like DY and JH. Before buying pieces from Nialaya, I wanted to actually see the rings and bracelets, try them on and assess the quality. So, I visited their Melrose store. From the moment that I entered the store, the representative was welcoming and professional. I described what I was looking for and he pulled pieces that were exactly what I was envisioning. Both rings that I bought were uniquely designed, fit perfectly and the quality was excellent. One of the bracelets that I selected - with hexagonal beads - was priced at about 1/3rd of what I would pay for a similar bracelet at DY or JH. Overall, my experience with Nialaya was outstanding. I will definitely be back and purchase more pieces from them!
11 de dezembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Dear Mr Reed,
Thank you so much for your incredibly kind words. They truly mean a lot to us.
We are big admirers of both David Yurman and John Hardy, so being compared to them—and mentioned in the same breath—is a real honor. Our goal has always been to create cool, fashionable yet timeless designs with the same high level of quality, while keeping our pieces a bit more accessible and wearable for everyday life.
We’re especially happy to hear that your in-store experience on Melrose met your expectations, from the service to the fit and craftsmanship of the pieces you selected. Knowing that the designs, quality, and value resonated with you makes all the work behind the scenes worth it.
Thank you again for taking the time to share your experience. We truly appreciate it and hope to welcome you back soon—either online or at our Melrose flagship. Happy Holidays from your friends at Nialaya Jewelry.
Resposta da Nialaya Jewelry
Dear Istation. Great to hear. Thanks a lot, we appreciate that. Hope to welcome you back soon. Team Nialaya
Mathis was a great help in finding me…
Mathis was a great help in finding me two pieces for two people he’s never met lol. The store is always welcoming and the jewelry never disappoints- Crash Dummies Podcast
6 de dezembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Great to hear Patrick. Mathias always nails it. Happy Holiday from Team Nialaya.
Absolutely love the product
Absolutely love the product. Stylish and very good quality.
4 de dezembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Dear Yana,
Thank you so much for swinging by Nialaya and for being a loyal customer. We truly appreciate the kind words, and we hope to see you back again soon.
Happy Holidays from your friends at Nialaya!
Steel evil eye ring
Ordered the steel evil eye ring. Made the trip from LA to my home in England in two days and the quality is beyond my expectations. Very high quality and very comfortable to wear. I’m now looking at what else is on offer and I think that I will be back to order a couple of more pieces!
Thankyou so much for a great shopping experience!
4 de dezembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Thank you so much for this amazing review! We’re really happy to hear your Evil Eye Ring arrived so quickly and that the quality exceeded your expectations. That means the world to us.
Enjoy wearing it, and we’d love to welcome you back anytime — we’re always creating new pieces we think you’ll love.
Thanks again for choosing Nialaya and for the wonderful feedback! Happy Holidays from Team Nialaya
Mathias was very kind and helpful and I…
Mathias was very kind and helpful and I have been following this brand for awhile and finally made it to the LA boutique to check out the sizing and quality and I was not disappointed. As an avid jewelry wearer I was in heaven and found multiple products that were my style. 5 ✨
28 de novembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Dear Travis,
Great to hear this, and thank you so much for finally visiting our flagship store. We’re happy we lived up to your expectations and look forward to welcoming you back. If you ever want to shop online, we’re here for you as well.
Happy Holidays! Best, Mathias and the Nialaya Team
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