I contacted customer service by email for a complaint about my Necklace I bought 1,5 years ago in their LA store. Since I’m not located in LA but in Europe, it wasn’t that easy to go to back to the... Ver mais
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Leia as opiniões dos outros
Nialaya for the W!! Absolutely love my two pieces collected (Blue Lapis Stud Bracelet & Gold CZ Panther). They compliment other bracelets well and work even better as singular pieces. The customer... Ver mais
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Back in 2019 my wife gave me a Dorje Flatbed bracelet in Blue Tiger Eye and gold for my birthday, I've worn it practically every day since, three weeks ago I accidentally pulled too hard on it an... Ver mais
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This store is absolutely amazing — the jewelry is beautiful and they offer a wide assortment to choose from. Johnathan was super helpful answering all my questions and letting me look at so many diffe... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Danish-American founder Jannik Olander started Nialaya as a tribute to a Shaman he met on a life-changing journey through India. Inspired by spiritual insight and a deep belief in energy healing, he returned to Los Angeles with a vision: to create meaningful jewelry that channels personal power and intention. Rooted in a “Handmade in Hollywood” ethos, every Nialaya piece is crafted by hand in the brand’s Los Angeles studio using carefully selected pearls, gemstones, beads, sterling silver, stainless steel, leather, and precious stones. What began as a small collection sold to a renowned boutique in Beverly Hills quickly caught the attention of Hollywood’s elite. Nialaya soon became one of the most celebrity-endorsed jewelry brands in the world. Since opening its flagship store at 8215 Melrose Avenue in 2010, Nialaya has grown into a globally recognized name. From Los Angeles to Tokyo, its bold, boho-luxe designs have become symbols of individuality, style, and spiritual depth — more than jewelry, they are statements of purpose.
Informações de contacto
8215 Melrose Ave, 90046, Los Angeles, Estados Unidos da América
- 310-499-7162
- customerservice@nialaya.com
- nialaya.com
4,6
Excelente
145 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very happy with the product and amazing…
Very happy with the product and amazing customer service!
21 de novembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Great to hear, Matt. We love our happy customers and appreciate the kind words. Anything you need from us, please let us know. Happy Holidays. Best Team Nialaya
Outstanding Service
Not only are the pieces exceptionally well made, aesthetically spectacular, the customer service is beyond exceptional. I had a query about a product I purchased before it was shipped. I sent an email and the email was responded to in record time and the issue was resolved soon after without a hitch might I add.
17 de novembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Dear Craig, Thank you so much for your kind words. It honestly makes my day to hear that you love the pieces and that our team took good care of you. We try our best to respond quickly and make everything smooth, so I’m really glad you had a good experience. Thanks again for your support — it truly means a lot. Warmly,
Jannik & Team Nialaya Jewelry
Staff is super helpful and prices are…
Staff is super helpful and prices are competitive. Will definitely come back again
15 de novembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Dear RJ, Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our team and that you found our prices competitive. We really appreciate your support and can’t wait to welcome you back again soon.
Best, Team Nialaya
amazing jonathan he is very polite and…
amazing jonathan he is very polite and elegant.The quality here is such nice，my friends like it very much.
15 de novembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Great to hear thanks so much. We hope to welcome you ghuys back again soon. Best regards team Nialaya
Best menswear jewelry brand in LA
Best menswear jewelry brand in LA in terms of look, affordability, style and durability. Huge fan.
11 de novembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Dear Mitch, Thank you so much for your amazing feedback! We’re thrilled to hear you love our jewelry and appreciate the look, quality, and style we strive for. Your support means a lot to us — thanks for being part of the Nialaya family!
Loved everything about the experience
Loved everything about the experience! Mathias was so helpful and really helped me nail down what I wanted! I will definitely be back.
11 de novembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Dear Joshua, Thank you so much for your kind words! We're so happy to hear you had a great experience and that Mathias was able to help you find exactly what you were looking for. We can’t wait to welcome you back soon! Br Team Nialaya 🙏🏼
Great for Gift Giving
Beautiful, modern, trendy jewelry at fair price, and nice staff!
10 de novembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Thank you so much, Krzysztof! We truly appreciate that you recognize our effort to create beautiful, fashionable jewelry — always with great service and fair prices. We hope to see you again soon! Best regards, Team Nialaya
A+ experience
A+ experience. Jonathan was patient and took care of me. Highly recommended.
10 de novembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
So great to hear that, Tito! Jonathan truly is the best — we’re happy he helped you pick some cool and unique pieces. Hope to see you back again soon! Best, Team Nialaya
The sales associate (Jonathan) was very…
The sales associate (Jonathan) was very helpful and very professional. He was very patient and willing to assist me with other options regarding items that were a better match or quality than what I originally visited the store for regarding jewelry items for men (after reviewing the items on-line initially).
7 de novembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Thank you so much for sharing your experience! We’re delighted to hear that Jonathan provided such helpful and professional service. We always strive to offer personalized guidance and help our clients find the perfect pieces, so it’s wonderful to know you felt well taken care of. We truly appreciate your visit and hope to welcome you back again soon!
Warm regards,The Nialaya Team
Nice stone bracelets….Great quality
6 de agosto de 2025
Resposta da Nialaya Jewelry
Dear Muneer,
We’re so happy to hear that you love your bracelets and are pleased with the quality! Each Nialaya piece is handmade in our Los Angeles studio using only the highest-quality pearls and gemstones. We truly appreciate your support and are always here to help if you’d like to add more pieces to your collection. Warm regards,
Team Nialaya
Amazing in store experience.Evelyn was…
Amazing in store experience.Evelyn was who helped me out, made the process super easy
6 de novembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Thanks so much Emir. Great to hear and we hope you'll love the new Jewelry. We are always here to help. Best Team Nialaya
Perfect experience
The shipping was fast with precise information. Jewelry is very high quality and exactly as in pictures.
7 de agosto de 2025
Resposta da Nialaya Jewelry
Dearest Saša, thanks for the wonderful review. We really appreciate it as we do our best and always ship our Jewelry express. Hope you love it and we are always here to help. Thansk and Best regards Team Nialaya
Resposta da Nialaya Jewelry
Thank you, Kevin.
We truly do our best to ensure every customer loves our jewelry and experiences our commitment to providing the best service in the world. Best regards,Team Nialaya
Gentlemen’s Bangle
Loves the Gentlemen’s Bangle so much I bought it twice!
2 de novembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
haha we love to hear that Douglas. Thanks so much. We hope you love wearing them together. Anything you need - we are here to help. Have a great day. Team Nialaya
Jonathan at the store knows the…
Jonathan at the store knows the products very well to help me find the right sizes for a satisfying shopping experience.
1 de novembro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Great to hear Mark you loved the store and that Jonathan was able to help you. He is the best and we hope to see you back soon. Best regards from Team Nialaya
Good costumer attention
Good costumer attention, great jewelry quality.
31 de outubro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Thanks so much, Jonathan. We appreciate you visiting our flagship store on Melrose and look forward to welcoming you back soon.
Best, Team Nialaya
This is my first time walk in the…
This is my first time walk in the store, Evelyn was very nice and made very clear description on everything. Will come back again!
27 de outubro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Dear Ruoqi. Thanks so much and great to hear we were able to help you get some cool and unique pieces. We are always here to help and we look forward to seeing you again. Best. Team Nialaya
Very good service and products
25 de outubro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Thanks so much. Great to hear. Regards from Team Nialaya
Amazing store with great service and…
Amazing store with great service and awsome pieces!
25 de outubro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Thanks so much, Ben! We really appreciate you visiting our flagship store on Melrose and are looking forward to welcoming you back again soon. Best, Team Nialaya
Great store with amazing pieces
Great store with amazing pieces and great and professional service.
24 de outubro de 2025
Opinião espontânea
Resposta da Nialaya Jewelry
Dear Ben, Happy to hear you enjoyed visitng our shop and found some cool pieces of Jewelry. We hope to see you back soon. Have a great weekend. Best Regards, Team Nialaya
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