Nialaya Jewelry Opiniões 

I can’t say enough good things about Nialaya Jewelry and Jannik. After a small issue with one of our pieces, the owner personally reached out and went above and beyond to make things right. Not only did they replace the item, but they also took extra care to ensure everything was perfect and even included a thoughtful gift as an apology.

It’s rare to find a company that truly stands behind their products and values their customers the way Nialaya does. The quality of their jewelry is exceptional, and the personal touch in their service made us feel genuinely appreciated.

Thank you to the Nialaya team for turning a minor issue into such a positive experience — you’ve earned lifelong customers!

Love all my Nialaya pieces love the way they’re beaded the bead selection the construction the color scheme the fit the processing and packaging and delivery as well as the cost.

In only one week one gold bracelet broken.. bad quality.. I’ve bought two times.. more than 1.500 usd.. but in this case very bad quality in only one week.. I can send you a picture if you want

Ich liebe diesen Shop. Der Shop bietet wunderschöne, einzigartige und qualitative Schmuckstücke an. Ich kaufe hier oft ein und
es hat von der Bestellung bis zur Lieferung alles
immer prima geklappt. Sogar Retouren klappen
einwandfrei und man bekommt sein Geld zügig zurück.

Nialaya for the W!!
Absolutely love my two pieces collected (Blue Lapis Stud Bracelet & Gold CZ Panther). They compliment other bracelets well and work even better as singular pieces.
The customer service of the Nialaya team was flawless and swift. You can definitely expect me to come back for more.

Tak for jeres arbejde i kundeservice. Efter min anmeldelse her tog kundeservice sig af sagen. Nu er det fikset og jeg får mine penge retur. Desuden har Nialaya valgt at arbejde på at kunne hjælpe de europæiske kunder i returprocessen. Jeg håber, jeres kunder får gode oplevelser med jer.

Jeg købte et sæt armbånd til min mand. Det var desværre for småt, og kunne ikke fås i den rigtige str., så jeg skal have det sendt retur. Det koster 10 USD, hvilket er ok, men det skal sendes tilbage til USA, selvom det er leveret fra Virum i Danmark, og jeg kan ikke få forsendelsespapirer eller andet, det kan guide mig til returforsendelsen, kun adressen. At sende varerne tilbage til USA er temmelig dyrt og vil bla. kræve, at jeg betaler told (igen). Det er umuligt at komme i kontakt med kundesupport. Så jeg står med armbånd til 500 USD,, som min mand ikke kan bruge, og som jeg ikke kan sende retur ...

Perfectly crafted jewelry. Express delivery and product support to be example to everyone

My Order came through quickly, and I’m super happy with it!

My bracelet came nicely packed in their branded box. Quality is excellent and I’ve already gotten compliments wearing it! Will definitely buy there again.

I’ve been buying Nialaya Jewelry for my husband and me for years, and I have to say the designs are truly special and unique, and the quality is outstanding. My husband wears gold and I wear silver, and we’re still wearing our very first pieces. I love that they’re both timeless and effortlessly cool. We’re constantly stopped and complimented on our jewelry. Nialaya is always a conversation starter. We’ve even met other people here in Miami wearing Nialaya who noticed ours and commented on it. Such a small world and we loved that! This summer, we even had the pleasure of visiting their flagship store in Los Angeles and meeting the owner ,such a nice guy, and his team, who are just outstanding. I highly recommend Nialaya Jewelry and they ship their Handmade pieces from LA to Miami in just 3 days.

⸻

⭐⭐⭐⭐⭐

Have shopped at Nialaya several times, and it’s always a pleasure. Shipping to Denmark is super easy, and customs/VAT are already included in the price, so there are no unpleasant surprises.
The quality is fantastic even the gold plating lasts for many years, despite me often wearing my jewelry while playing padel. The designs are both timeless and unique, and I always receive compliments when wearing them. I love their handcrafted pieces and distinctive designs. Nialaya is simply different from any other jewelry brand, and you know you’re getting true value for money.
The service is outstanding fast, helpful, and personal. You can really feel that they care about their customers. I can only give Nialaya my warmest recommendations for anyone who wants unique and cool Men’s Jewelry.

Extremely fast shipping from the US to Switzerland in just 3 days! The product quality exceeded my expectations, and the company owner was very friendly and helpful. Highly recommend!

Amazing brand, great quality, cool products

Excellent customer service! Beatifull craftmanship

I will send an email with proof. I just sent proof to your email, with the receipt I got from Farfetch, I sent it with your certificate of authenticity as well.

Stop coming to my email to explain the counterfeit of the product you’re selling. I don’t expect silver earrings to turn black within a month. Say whatever you want to say here and stop coming to my email.

Check your email, you sell counterfeit

Absolutely beautiful jewelry at a reasonable price! I keep coming back for more:-)))

purchased four pieces of jewelry from Nyalaya, hoping for long-lasting, high-quality accessories that I could wear on special occasions. Unfortunately, I’ve been disappointed with the durability of most of them, especially considering I spent $375 in total.

The first item I bought was the Simplicity bracelet. Despite wearing it fewer than 20 times — and always removing it before washing my hands, storing it in its original pouch, and placing it in a jewelry box — it has already started to tarnish. That was concerning, but things got worse with the Gentleman bracelet. I’ve worn it fewer than 10 times, only for formal meetings, and it's already scratched and has noticeable color fading. Again, I stored it carefully like the Simplicity bracelet.

The beaded bracelet is the only piece that has held up well, which I appreciate. It’s gone through the same careful use and storage and still looks good.

However, the most disappointing piece is the rope chain. Not only has it tarnished, but in several places, the plating has worn off completely — revealing the alloy underneath. This happened despite me wearing it only occasionally and storing it just like the others.

I took care of every piece properly and expected much better longevity for the price. At this price point, quality and durability should be a given — not a gamble. I genuinely love the style and aesthetic Nyalaya offers, but I can’t overlook how quickly three of the four pieces degraded with minimal use.

I’m sharing this with the hope that Nyalaya will take this feedback seriously and work on improving their quality. I’m not just disappointed — I feel let down after putting trust (and a substantial amount of money) into a brand I wanted to support. The items were brought from Miinto, and Boozt.

Update: After leaving my initial review, I reached out directly to Nialaya to discuss the issues I’ve experienced with several of their pieces of jewelry.

I highlighted the wear and fading of the plating on bracelets and a necklace, which I had worn for a short period of time under conditions that should not have caused this. In their response, I was informed that wear on gold-plated jewelry is a natural process, particularly on moving parts, and that this can happen regardless of price or quality.

Nialaya did not offer any form of solution or compensation, nor did they suggest professional refinishing or anything else, as they believe that wear on their jewelry is inevitable.

I had direct communication with the CEO of Nialaya, and despite explaining my concerns, they did not offer any resolution that would address my issues or meet my expectations, i told them I was open to their solutions, but wasn’t given any, instead in their final response they indicated that they couldn’t find a solution that would be fair for both parties, and they ended the communication without offering any further assistance, even though they didn’t try to offer me a solution.

It’s clear to me that Nialaya doesn’t stand behind their products when issues arise, and based on my experience, I would not recommend shopping here. Save your time and money – there are better brands that actually care about customer satisfaction and product quality.

TLDR:

I had the pleasure of speaking directly with the CEO, and to be honest, I couldn’t have asked for a more perfect example of how NOT to handle a customer complaint. Instead of listening, empathizing, or offering any kind of solution, I was met with excuses, condescension, and a total refusal to acknowledge that their products might just be a bit subpar. Apparently, it’s normal for gold-plated jewelry to lose its shine and fade that quickly. Sure, if you're selling overpriced trinkets and expect your customers to just deal with it.

So here’s a little tip for anyone thinking about buying from Nialaya: Don’t. There are way better brands out there who actually care about their customers and stand behind their products. If you want to pay premium prices for jewelry that looks good for a week, go ahead. But don’t expect any support if things go south.

I’ve already done the legwork for you. Don’t waste your time and money.
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I wore your jewelry less than 20 times each, and I’m still disappointed with the lack of solution offered. Just to clarify, it was Boozt, not you, that refunded me for one of the pieces. I still have two tarnished bracelets, and based on your response, it’s clear this is just dropshipped jewelry dressed up as something special.

I’m glad others can now see how you handle these issues, so they’ll know exactly what they’re getting into. Frankly, this has been the most unserious interaction I’ve ever had with a brand. It’s hard to understand why you question my dissatisfaction when the only function my jewelry now serves is as a paperweight. 😶

✨ Absolutely Love Nialaya Jewelry! ✨
I recently purchased a few pieces from Nialaya Jewelry, and I’m beyond impressed! The craftsmanship is stunning, the materials feel luxurious, and each piece carries a bold, unique energy that really stands out.

What I appreciate most is the attention to detail—whether it’s the beading, the gold accents, or the spiritual symbolism woven into each design. These aren’t just accessories; they feel like statements of confidence and personal power.

Shipping was fast, packaging was elegant, and the customer service was responsive and professional.
Highly recommend for anyone who wants to elevate their style with something meaningful and refined.

⭐️⭐️⭐️⭐️⭐️
#NialayaJewelry #LuxuryStyle #SpiritualElegance #StatementJewelry #CustomerFavorite

Stay away. My girlfriend ordered something for my birthday and wanted to return it as it is to small for me. First of there was no claim that it was send from china then they sayed i have to send it back to the us
For that i needed tax information - that they just dident provide-so we gave up
Lesson learned..

The product came in time, and its as described.
The support team is really nice, and responsive.
Would definitely buy again :)