I ordered a hair product that is almost impossible to get over here. I was able to order it through ninth avenue, which I was really surprised and to be honest, a bit sceptical about. However, I r... Ver mais
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This company has bent over backwardz to be helpful my item didnt arrive in time for what i wanted but they have been nothing but 110% helpful even after i ended up in hospital
My original order got lost and after contacting ninthAvenue.uk they looked into it and I now have the suncream 50 SPF that I ordered. I have sensitive skin and have not burnt or felt any ill effect... Ver mais
So basically I brought a P4/613 Body Wave 18 20 22 inch weave and whilst I love the colour of my weave, the issue I have is the quality, the hair is not Human Hair; it was realised the moment my haird... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Online shopping from a huge selection of Beauty Products - from Brands like L'Oreal, Maybelline, Revlon, Mac, Sally Hansen, Victoria's Secret and Many Others
Informações de contacto
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 94% das suas opiniões negativas
Geralmente responde dentro de um mês
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great experience
Great experience. delivery took a little while and had a bit of cost to it, but understandable when you’re getting items that simply can’t be bought in this country.
Read the small print !! Beware !
Somewhere in the very small print there must have been something stating that, what l thought of as a one time purchase, turns out to be a repeat…. One week later ! This exact product can be bought from Christel for less than half this price ! Truly….as l have bought from both companies and it is exactly the same. I would not ever deal with these people again.

Resposta da NinthAvenue United Kingdom
Paid for product, not recieved and poor communication
Ordered a product absolutely no communication from them about dispatch. So i contacted them to find out what was happening.....eventually found out they did not have said item in stock but they had already taken payment. Offered me an alternative product which I politely declined and asked for a full refund a week ago.....Still have had no communication to acknowledge my emails and request of a refund. I generated a new ticket request and got a rather ride email back asking me not to generate another ticket for them to respond to. I have not had a good experience with this company who have taken £67.95 for a product I will not recieve! Very poor communication on their behalf not acknowledging emails in a timely fashion!

Resposta da NinthAvenue United Kingdom
Avoid, scam company selling bad wigs
Oh my, yet another 'uk' wig company that is in fact is a Indian? company with a UK warehouse. What it means that if you want to return a product as do I, you have to wait over a week for a holding firm in India to tell you they need more information, and then they say full refunds are not possible. This is fraudulent and sadly this site will not be closed down.

Resposta da NinthAvenue United Kingdom
Scam - no refund: edit i got a refund
Scam - No refund
I bought from ninthavenue.dk, i forgot to check reviews - bad idea.
I want a refund. I paid 600+ dkk something, entered phonenumber address card etc.
I want a refund, then i recieve a mail that says i need to click a link, i got redirected to an indian website which isnt danish ( where i ordered from), now i have to block card. Very annoying. Well im excited to get the reply that i cant reply to, im also very thankfull that i gave my phonenumber, so now i get to get those scam calls and scam texts, i also have to get a new phonenumber, oh yeah i gave my adress aswell, well. Hopefully you learn that you need to be carefull when buying online.
Edit: sorry for this review. I got my money back thank you ( it took 5 days, but its ok)

Resposta da NinthAvenue United Kingdom
Received the item altough took long
Received the item in good condition. I think the website could advise about delivery times in advance of purchase as the item came from USA and took 3 weeks to arrive
The order took longer to arrive than I…
The order took longer to arrive than I expected but all was well when it did. Thank you
Slow delivery but really pleased I…
Slow delivery but really pleased I found the product I’ve been looking for.
Can’t find this item in the UK at all…
Can’t find this item in the UK at all so very happy to find you!
Great service
Amidst all the bad reviews seen on the internet, they delivered the parcel very safely, right item, tracking number was given as well. The customer service representatives are very professional in terms of communicating. Keep up the great service!
Amazing cream!
I love this cream, it’s truly moisturising and non greasy, took a while to arrive but worth the wait!
Prompt delivery every time
Great service and fast delivery to uk
Excellent service
Excellent service. Fast delivery. Products quite expensive but really work!
Would recommend.
When I contacted the company the…
When I contacted the company the telephone was answered quickly and they gave an honest timescale of delivery.
I love this company
I love this company. They were so helpful. I just wish that they could use a more reliable courier service do that o did not wait 8 weeks for my product. Their customer care was fantastic though and really owned my problem and got it sorted for mr
Easy to order and prompt delivery.
Order was what I expected
Order was what I expected. Easy tracking updates
Full head wig
I only had the picture on line to go by, however I have now received the wig and I am very happy with the item.
Very good service also by the company as I was updated regulary on delivery.
simply the best!!!!!!
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