NinthAvenue United Kingdom Opiniões 

267
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered a hair product that is almost impossible to get over here. I was able to order it through ninth avenue, which I was really surprised and to be honest, a bit sceptical about. However, I r... Ver mais

Classificada 5 em 5 estrelas

This company has bent over backwardz to be helpful my item didnt arrive in time for what i wanted but they have been nothing but 110% helpful even after i ended up in hospital

Classificada 5 em 5 estrelas

My original order got lost and after contacting ninthAvenue.uk they looked into it and I now have the suncream 50 SPF that I ordered. I have sensitive skin and have not burnt or felt any ill effect... Ver mais

Classificada 1 em 5 estrelas

So basically I brought a P4/613 Body Wave 18 20 22 inch weave and whilst I love the colour of my weave, the issue I have is the quality, the hair is not Human Hair; it was realised the moment my haird... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

Online shopping from a huge selection of Beauty Products - from Brands like L'Oreal, Maybelline, Revlon, Mac, Sally Hansen, Victoria's Secret and Many Others


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

267 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 94% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(267)

87 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

BEWARE.. TOTAL SCAM

I searched for my product on line because the previous supplier was no longer trading. Their web page advertised the item with same item number ending in 004. I used the contact page on line to confirm the price was for 4 boxes which was confirmed. Only 1 was received. After several unanswered emails plus numerous phone calls promising a call back which did not happen I now realise too late that other reviewers are correct. BEWARE THIS COMPANY IS A SCAM. DO NOT USE.

11 de novembro de 2024
Opinião espontânea
logótipo da NinthAvenue United Kingdom

Resposta da NinthAvenue United Kingdom

Hi Irene,

We sincerely apologize for the inconvenience caused.

I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards,
Vidisha

Classificada 5 em 5 estrelas

Everything was done professionally excellent I order they send me comfremati…

When I order they send me comfremati and tracking numbers and when they shipped it they send me another text to tell me when it gets here there was some money to pay for someone thing I try to pay on line I found t difficult to do it because I am new for computer so they send me the parcel anyway without me paying for it they shouldn't ask me to pay for anything anyway because I paid for everything when I ordered but it didn't bother me to pay again but I didn't they let me off and when I got the parcel it was packed properly so it was all good

19 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I find buying my Brushpicks extremely…

I find buying my Brushpicks extremely easy to buy on line, I have been doing so for years now. My friend introduced me to them & I thought them perfect, a thorough clean & discreet to use. I buy them in multipacks as they have proved so popular on dinners & lunches I leave the case out to share.

27 de novembro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Good product for skincare

Good product for skincare. The communication from the company was also good. Delivery was a little slow but then the package did need to travel to the UK and the delivery costs were not too high. I would order again.

27 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Mature age serum

In glad this is one of the few companies in the UK who offer C60 products. Wish there was more choice.

20 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Ninth Avenue Beauty Website… Scammers

Absolutely fuming!… this is a scam of a website..DO NOT BUY FROM THIS WEBSITE!!…. The contact numbers are unavailable and the HQ address given on their website is fictitious!!.. ..
My product was supposedly unavailable…I was sent an email offering an alternative product I declined..
Apparently, this is an Indian company with accomplices working in the UK and the USA…
I am going to report this company to Google and have it investigated..
So be warned… DO NOT BUY FROM THIS WEBSITE..

21 de outubro de 2024
Opinião espontânea
logótipo da NinthAvenue United Kingdom

Resposta da NinthAvenue United Kingdom

Hi Deborah,

We apologize for any confusion or misunderstanding that may have arisen. We want to assure you that NinthAvenue is a legitimate business.

We have sent you an email with more information and next steps. Please check your inbox and respond to the email at your earliest convenience.

Thank you for your patience and understanding.

Regards,
Akash

Classificada 1 em 5 estrelas

This website is a complete scam

This website is a complete scam. This very elaborate scam means there is no recourse to a refund because it seems that Evri (the delivery company) is involved in the scam. When my order was first ‘shipped’ I received shipping confirmation but there was way to track the package when I clicked on the link in the email and it was a delivery company I had never heard of. This link conveniently no longer works. The next thing that happened was that I received an email from the company on Saturday night saying there had been several attempts to deliver my parcel and they had contacted me multiple times (there hadn’t and they didn’t). They added Evri tracking to the email and when I clicked on this it was legitimate tracking with proof of delivery in the form of a picture. It was not me in the picture or any of my neighbours and the location was clearly nowhere near my address. When I contacted customer service they gave me many excuses and invented an elaborate story including that the package was delivered by DHL and then by Evri for the ‘last mile’. They have confirmed that they are going to confirm with the delivery partner that the package was indeed not received but Evri tracking shows that it was received which is part of the scam. I have never dealt with a company that doesn’t offer a refund when a parcel wasn’t received. Please please don’t buy from this company. They are sophisticated scammers who will ensure you will never get your money back. DO NOT BUY

19 de outubro de 2024
Opinião espontânea
logótipo da NinthAvenue United Kingdom

Resposta da NinthAvenue United Kingdom

Hi Iona,

We sincerely apologize for the inconvenience caused. We understand that you are not happy with the service provided to you. This has been checked thoroughly and corrective action has been taken pertaining to your order.

We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards,
Vidisha

Classificada 1 em 5 estrelas

If I could give the 0 zero star I would…

If I could give the 0 zero star I would be . This company it really sucks and even their customer service is disappointing so much after waiting long time for my order when I ask them to give me information about my order one time they said it’s been processed and it’s coming to you 2 days later but after 2 days another person said we currently out of stock and they even talk properly. It was so disappointing

25 de julho de 2024
Opinião espontânea
logótipo da NinthAvenue United Kingdom

Resposta da NinthAvenue United Kingdom

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

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