Nova Opiniões 

553
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The service from Nova was outstanding I’d like give special mention to Brian Ricardo, and Sharahib Sheriff they both outstanding from start to finish. The communication was so easy they kept us info... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I couldn’t recommend Nova Legal highly enough. They fast-tracked my home purchase and made what could have been an incredibly stressful process feel straightforward and manageable. The team were... Ver mais

Classificada 5 em 5 estrelas

The team at Nova were incredible throughout. Kefra and Suzie in particular were brilliant to deal with. Kefra’s approach to the legals was clear, understandable and professional. Suzie kept me updated... Ver mais

Classificada 4 em 5 estrelas

Whole process took slightly longer than I imagined, however the staff Noor and Aroshika were very responsive and friendly when I dealt with them. Queries were answered promptly and helped explain the... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Especialista em transferência de propriedades

Escrito pela empresa

Nova specialises in fast, transparent conveyancing, partnering closely with estate agents and brokers to deliver a seamless property-moving experience for clients. With a track record of award-winning service, Nova stands out for its exceptional speed, dedicated relationship management, and 24/7 tracking throughout the transaction.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

553 opiniões

5 estrelas
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1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

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4,8

Todas as opiniões

(553)

515 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I had a great experience with Nova…

I had a great experience with Nova Solicitors while purchasing my first home. As a first-time buyer, the process initially felt overwhelming, but Sharon and Nishanth were professional, helpful and supportive throughout.

They kept me informed, answered my questions clearly and helped make the entire process as smooth and stress-free as possible. I’m very grateful for their hard work and guidance in helping me complete the purchase of my first home.

I would highly recommend Nova Solicitors, especially Sharon and Nishanth, to anyone buying a property. Thank you both!

14 de agosto de 2026
Opinião espontânea
logótipo da Nova

Resposta da Nova

Dear Marios,

Thank you for taking the time to share your experience.

We're especially pleased to hear that Sharon and Nishanth were able to provide the support and guidance needed throughout your first home purchase. Taking that first step onto the property ladder can feel daunting, so it's wonderful to know that their clear communication, professionalism, and commitment helped make the process feel more manageable and stress-free.

Your kind words and recommendation are greatly appreciated. We wish you all the very best!

Kind regards,
Kavindi
Team NOVA

Classificada 5 em 5 estrelas

Asjaath and chemini have been brilliant…

Asjaath and chemini have been brilliant every question i had they explained to me clear everytime I called they answered the phone Im very happy with service they provide . Thank you god bless you

27 de agosto de 2026
Opinião espontânea
logótipo da Nova

Resposta da Nova

Dear Mirsat,

Thank you for your kind review.

We're thrilled to hear that Asjaath and Chemini helped make your first home-buying experience an easy and positive one. Purchasing your first property is a significant milestone, and it's wonderful to know that their support and guidance helped make the journey smoother for you.

Congratulations on your first home, and thank you for placing your trust in us. We wish you every happiness as you settle in and begin this exciting new chapter.

Kind regards,
Kavindi
Team NOVA

Classificada 5 em 5 estrelas

Stress free and easy

As a first time buyer, Asjaadh and Supunika were helpful in their guidance and advice making the whole procedure stress free and easy. A wonderful team to work with.

27 de agosto de 2026
Opinião espontânea
logótipo da Nova

Resposta da Nova

Dear Andreas,

Thank you for your lovely review.

We're delighted to hear that Asjaadh and Supunika were able to make your first home-buying experience feel straightforward and stress-free. Providing clear guidance and support throughout the process is something we strive for, so it's wonderful to know that their advice and assistance helped give you confidence every step of the way.

Congratulations on purchasing your first home. We truly appreciate your kind words and will be sure to share them with Asjaadh and Supunika. We wish you all the very best as you settle into your new home.

Kind regards,
Kavindi
Team NOVA

Classificada 5 em 5 estrelas

Good service!

28 de agosto de 2026
Opinião espontânea
logótipo da Nova

Resposta da Nova

Dear Linsay,

Thank you for your review.

We're pleased to hear that you were happy with the service provided.

We wish you all the very best for the future and hope to have the opportunity to assist you again should you require our services.

Kind regards,
Kavindi
Team NOVA

Classificada 5 em 5 estrelas

Amazing service from start to finish

Amazing service from start to finish, my handler was Sumaiya and my solicitor was Aaqib. Both were so easy to deal with and very efficient. They both responded to my emails within the same day and they were only a phone call away. Everytime I called Nova Legal I would automatically be out through to Sumaiya, and I loved this, no transferring and having to repeat yourself multiple times. The online portal is very easy to use and always update with a mind map showing you start to finish.

Pushing back and getting certain enquiries chased on my behalf was very easy, they were always on my side and did the best they could for me.

Nova was very easy to deal with, they were always chasing the sellers solicitor and in contact with the real estate agent which made my life so much easier. I highly recommend Nova Legal.

25 de agosto de 2026
Opinião espontânea
logótipo da Nova

Resposta da Nova

Dear Adil,

Thank you for taking the time to share your experience!

We're delighted to hear that Sumaiya and Aaqib provided such responsive and efficient support throughout your transaction.

It's great to know that the direct communication, prompt responses to your queries, and easy-to-use online portal helped make the process straightforward and less stressful. We also appreciate your comments regarding the team's efforts in chasing enquiries and maintaining communication with all parties involved to help keep matters progressing.

Thank you for your recommendation and for placing your trust in Nova Legal. We wish you all the very best in your new home.

Kind regards,
Kavindi
Team NOVA

Classificada 5 em 5 estrelas

My account manager Sumaiya Shabdeen and…

My account manager Sumaiya Shabdeen and conveyancer Hema Valand were helpful, got all my questions answered, and managed to help me complete my property purchase in time for my birthday, in just 12 weeks, which I was really grateful for. I would recommend them and the Habito Plus service which is how I got introduced to Nova.

28 de agosto de 2026
Opinião espontânea
logótipo da Nova

Resposta da Nova

Dear Client,

Thank you for taking the time to share your experience. We're delighted to hear that Sumaiya and Hema were able to support you throughout your property purchase and ensure your questions were answered along the way.

It's wonderful to know that everything came together in time for your birthday and that the process progressed smoothly for you. We appreciate your kind words about Sumaiya, Hema, and the Habito Plus service, and we're grateful for your recommendation.

Thank you for choosing Nova Legal. Should you require our services again in the future, we would be delighted to assist.

Kind regards,
Kavindi
Team NOVA

Classificada 2 em 5 estrelas

Disappointed

I am writing this review specifically to recognise Omar Sarfars, as he handled our case with exceptional professionalism and kept us updated on a daily basis throughout the process. His communication, commitment, and professionalism were greatly appreciated.

Unfortunately, my experience with Nova and the complaints team was completely different. Rather than focusing on resolving the issue, I felt that our concerns were not handled appropriately, and responses to our emails sometimes took up to two weeks. This made an already difficult situation even more frustrating.

I would like to sincerely thank Omar for his excellent support. However, based on my overall experience with Nova, I would not recommend the company and would not use their services again.

I genuinely wish Omar all the best for the future. He deserves to work for an organisation that appreciates his professionalism, dedication and customer service.
I wish him all the best.

16 de julho de 2026
Opinião espontânea
logótipo da Nova

Resposta da Nova

Dear Najibullah,

Thank you for taking the time to share your feedback.

While we are pleased to hear of the positive support and communication you received from Umar, we are sorry to learn that your overall experience did not meet your expectations.

We appreciate you bringing your concerns regarding the complaints handling process to our attention.

Please be assured that your feedback has been noted, and your dedicated Resolution Agent will review the concerns raised to ensure they are properly considered.

We are grateful for your recognition of Umar's professionalism, commitment, and customer service, and we will be sure to pass on your kind comments to him.

Thank you again for sharing your experience.

Kind regards,
Kavindi
Team NOVA

Classificada 5 em 5 estrelas

FANTASTIC!!!

Nova legal have been absolutely fantastic and I would like to specially mention Noor and Hema who have gone above and beyond keeping me updated and well informed every step of the way I would highly recommend them. As well as this the portal they use to display each step of the process is easy to navigate and very clear what's going on. The service I have received was brilliant and their staff are too

27 de agosto de 2026
Opinião espontânea
logótipo da Nova

Resposta da Nova

Dear Danny,

Thank you for sharing your lovely feedback!

We are pleased to hear that Noor and Hema kept you updated throughout the process and provided the support you needed along the way.

It's also great to know that you found the client portal clear and easy to use, helping you stay informed about each stage of your transaction.

Thank you for choosing Nova Legal and for your recommendation.

We wish you all the very best!

Kind regards,
Kavindi
Team NOVA

Classificada 5 em 5 estrelas

We had a great experience with Nova…

We had a great experience with Nova Legal during our recent property purchase. The whole process was smooth and straightforward, and we particularly loved the online portal, which made it really easy to keep track of everything.

The weekly updates were also brilliant and meant we always knew exactly where things stood without having to constantly chase.

A special thank you to Madusha and Nishanth, who were both fantastic throughout. Really responsive, helpful and made the whole process feel stress-free.

Would definitely recommend Nova Legal and happily use them again!

27 de agosto de 2026
Opinião espontânea
logótipo da Nova

Resposta da Nova

Dear Matt,

Thank you for taking the time to leave such a lovely review.

We're delighted to hear that you had a great experience during your property purchase and that the online portal and weekly updates helped keep everything clear and straightforward. It's especially wonderful to hear your kind feedback about Madusha and Nishanth. We're pleased they were able to provide the responsive and supportive service that made the process feel stress-free.

Thank you for your recommendation and for choosing Nova Legal. We truly appreciate your feedback.

Kind regards,
Kavindi
Team NOVA

Classificada 5 em 5 estrelas

Found the experience very good

Found the experience very good, all because of guy called Thilaj, who was contact throughout the process.
What could have been a stressful process was mad a lot easier and comfortable by the phone calls and emails, he was always ahead of the game and is very good at his job.
Thank you Thilaj 5 stars all the way.

25 de agosto de 2026
Opinião espontânea
logótipo da Nova

Resposta da Nova

Dear Shaun,

Thank you for taking the time to leave such a lovely review.

We're delighted to hear that Thilaj made such a positive difference to your experience. Buying a property can often feel overwhelming, so it's wonderful to know that his regular phone calls, emails, and proactive approach helped make the process smoother, easier, and less stressful for you.

Your kind words and recognition of Thilaj's dedication will mean a great deal to him. We're grateful for your feedback and are pleased that you felt supported throughout your transaction.

Congratulations on reaching this important milestone, and thank you again for choosing Nova Legal.

Kind regards,
Kavindi
Team NOVA

Classificada 4 em 5 estrelas

Good conveyancing company

I was a first time buyer and was given nova legal through Habito. Nova legal have been good. I had Sumaiya as my account manager, and she was great at providing updates over the phone and also following up with a weekly email update which I really liked.
Aaqib was my coveyancer, who was also really good at getting things moving quickly.
The only downside was the communication between the AM and the conveyancer, as Aaqib had to get re confirmation on details Sumaiya had already confirmed, so maybe internal alignment could be slightly better.
Overall nova legal has left me with a positive experience and I would use them again.
Thanks Sumaiya and Aaqib for all your hard work in getting everything sorted in 3.5 months, that’s a good turnaround!

26 de agosto de 2026
Opinião espontânea
logótipo da Nova

Resposta da Nova

Dear Sarah,

Thank you for taking the time to share your experience and for trusting Nova Legal with your first home purchase.

We're pleased to hear that Sumaiya kept you well informed with regular phone calls and weekly email updates, and that Aaqib helped keep your transaction moving efficiently. It's great to know that their support contributed to a positive experience and a successful completion within 3.5 months.

We also appreciate your constructive feedback regarding communication between the Account Manager and Conveyancer. We are always looking for ways to improve our internal processes, and comments like yours help us identify areas where we can enhance the client experience.

Thank you again for your kind words and for recognising the efforts of Sumaiya and Aaqib. We wish you all the best in your new home and would be delighted to assist you again in the future.

Kind regards,
Kavindi
Team NOVA

Classificada 5 em 5 estrelas

Really happy with Adisha and Team Nova

Really happy with Adisha and Team Nova. As a first-time buyer, I had lots of questions, and Adisha was always helpful, patient and quick to reply to my emails. He also kept me updated quickly with any news from the seller’s side. Thank you for making the whole process easier. Highly recommended!

25 de agosto de 2026
Opinião espontânea
logótipo da Nova

Resposta da Nova

Dear Shohan,

Thank you for your wonderful review!

We're delighted to hear that Adisha and the team were able to make your first home-buying experience a positive one.

Buying your first property can feel overwhelming, so it's great to know that Adisha was able to provide the support, patience, and guidance you needed throughout the process. We're especially pleased that his prompt communication and regular updates helped make everything clearer and less stressful for you.

Thank you for your recommendation and for trusting Nova with your purchase. We wish you all the very best in your new home and hope you enjoy this exciting new chapter.

Kind regards,
Kavindi
Team NOVA

Classificada 5 em 5 estrelas

Your service is good .

My experience was a good one

25 de agosto de 2026
Opinião espontânea
logótipo da Nova

Resposta da Nova

Dear Paul,

Thank you for taking the time to share your experience.

We're pleased to hear that your journey with Nova was a positive one and that you were happy with the service you received.

Making the conveyancing process as smooth and straightforward as possible is always our goal, and it's wonderful to know that we were able to support you along the way. We truly appreciate your trust in our team and your feedback.

Kind regards,
Kavindi
Team NOVA

Classificada 5 em 5 estrelas

Good service and communication

Good service and communication

13 de julho de 2026
Opinião espontânea
logótipo da Nova

Resposta da Nova

Dear ulrika,

Thank you for your feedback!

We're delighted to hear that you were happy with the service and communication you received throughout your transaction.

Your feedback is greatly appreciated and encourages us to continue delivering the high standard of service our clients expect.

We wish you all the very best!

Kind regards,
Kavindi
Team NOVA

Classificada 5 em 5 estrelas

Great work

Great work, excellent team, Michael, Umar and Nishanth have been outstanding, using Nova conveyancer to represent me in the selling of my property was a great choice. The Team are very professional, informative, supportive and knowledgeable in their field of business. From the beginning of the sale to exchanging of contracts and completion they were fantastic. They work well with the buyers team and also with the estate agents team, two great gentleman from Acorn Bruno and Jack who were also hardworking and wonderful team.
I can give more stars, more than 5 if I was allowed to do so, but my thanks goes out to them for a perfect job. Please understand this is not about giving reviews I’m not in the game, this is about giving you the facts from my personal experience. I can only send my sincere thanks to Michael, Umar and Nishanth and the Nova team that work together with them for their help and guidance, support and encouragement in ensuring everything was completely successful.

14 de agosto de 2026
logótipo da Nova

Resposta da Nova

Dear Jon,

Thank you for sharing such a thoughtful review!

We are truly grateful for your kind words and delighted to hear that Michael, Umar, and Nishanth made such a positive difference throughout your property sale.

It is wonderful to know that their professionalism, knowledge, and support gave you confidence from the outset through to exchange and completion. We especially appreciate your recognition of the teamwork involved, and we're pleased that the collaboration between all parties helped ensure a smooth and successful transaction.

Your comments about the guidance, encouragement, and dedication you received mean a great deal to us. Knowing that your experience exceeded expectations is the highest compliment we could receive. Thank you for placing your trust in Nova and for taking the time to share such genuine feedback about your journey with our team.

We wish you all the very best for the future and sincerely appreciate your recommendation.

Kind regards,
Kavindi
Team NOVA

Classificada 5 em 5 estrelas

Good communication from Asjaadh

Good communication from Asjaadh, kept updating throughout a very long process.

14 de agosto de 2026
logótipo da Nova

Resposta da Nova

Dear Client,

Thank you for taking the time to leave us a review. We're pleased to hear that Asjaadh kept you informed throughout what sounds like a lengthy process. We understand how important regular communication is during a property transaction, and we're glad their updates helped provide reassurance along the way.

We truly appreciate your feedback and wish you all the best in your new home.

Kind regards,
Kavindi
Team NOVA

Classificada 5 em 5 estrelas

Thank you very much for assisting me…

Thank you very much for assisting me with my homeowner application.

It’s been quite the journey, with its fair share of challenges, but we together made it across the finish line together. I genuinely couldn’t be happier for have this accomplished Helping me reach this point has been such a privilege for me and dedicated team conveyancer , and I'm so grateful trusted to guide me the entire process through it. Thank you so much
Suzie de Cruz and nirukja jegathchandra

24 de agosto de 2026
Opinião espontânea
logótipo da Nova

Resposta da Nova

Dear Jose,

Thank you for your heartfelt review.

We are delighted to hear that you have successfully reached this important milestone and that our team could support you throughout your homeownership journey.

We understand that the process can sometimes be challenging, so it is wonderful to know that the guidance, dedication, and support provided by Suzie de Cruz and Nirukja Jegathchandra helped make the experience a positive one. Your kind words will mean a great deal to them, and we will be sure to share your feedback.

Thank you for placing your trust in Nova Legal.

Congratulations on your new home, and we wish you every happiness in this exciting new chapter.

Kind regards,
Kavindi
Team NOVA

Classificada 5 em 5 estrelas

We had a very pleasant experience with Nova Legal

We had a very pleasant experience with Nova Legal, supporting the purchase of our first home. We weren’t very experienced in the mortgage process, therefore we are grateful we had people such as Sajith and Aroshika to guide us through the process, they were both patient and kind while being informative and mindful of the stressful process we were going through.

Sajith was very prompt at calling/emailing to start the process and the it was a very smooth and fast process from our side of the legal aspects, we were almost ready to complete the sale within a month which is amazing.

Aroshika was very quick to respond to any emails, keep us as informed as possible and reassure us during moments of uncertainty. Aroshika understood our position if the sale was not able to be completed on the agreed date and worked tirelessly behind the scenes to ensure this was able to be achieved.

Thank you to the team at Nova, while being mainly online and contacted via phone/email, the service was easy to navigate with a good online system which shows live updates and also the team were easily reachable via phone and email.

Thank you for all the guidance and support and being patient with us through our many questions. We appreciate the hard work you put in and we love our new home so massive thanks!

We would definitely recommend this company.

18 de agosto de 2026
Opinião espontânea
logótipo da Nova

Resposta da Nova

Dear Casey,

Thank you for taking the time to share your experience. We are delighted to hear that your first home purchase was a positive one and that Sajith and Aroshika were able to provide the guidance, reassurance, and support you needed throughout the process.

Buying a first home can be both exciting and overwhelming, so it is wonderful to know that the team helped make the legal process smooth, kept you informed, and were there to answer your questions along the way. We will be sure to pass on your kind feedback to both Sajith and Aroshika, who will be pleased to know their dedication and hard work made such a difference.

Congratulations on your new home and thank you for trusting Nova Legal with your purchase. We truly appreciate your recommendation and wish you all the very best!

Kind regards,
Kavindi
Team NOVA

Classificada 5 em 5 estrelas

Moving house

Asjaadh & Aaqib were proper professionals and kept myself & Anne ( my wife ) informed all the way thru the process . Many thanks to the pair of them .

21 de agosto de 2026
Opinião espontânea
logótipo da Nova

Resposta da Nova

Dear Alan,

Thank you for taking the time to share your feedback.

We are delighted to hear that Asjaadh and Aaqib provided a professional service and kept both you and Anne informed throughout the moving process. Keeping our customers updated every step of the way is very important to us, and your kind words will be greatly appreciated by both team members.

Thank you for choosing NOVA. We wish you and Anne all the very best in your new home.

Kind regards,
Shalini
Team NOVA

Classificada 5 em 5 estrelas

Made this experience really easy for me…

Made this experience really easy for me and my wife,updating us both through emails and phone calls regularly.They helped us to buy our new home within the seven weeks they promised to do.Couldnt be happier with the service and would gladly use them again.

21 de agosto de 2026
Opinião espontânea
logótipo da Nova

Resposta da Nova

Dear Phil,

Thank you for your wonderful review.

We are delighted to hear that you and your wife found the process straightforward and well-supported throughout. Keeping our clients regularly updated through phone calls and emails is an important part of our service, so it is fantastic to know this made a positive difference to your home-buying journey.

We're especially pleased that we were able to help you secure your new home within the seven-week timeframe promised. Your kind words mean a great deal to the team.

Thank you for choosing NOVA. We wish you every happiness in your new home and would be delighted to assist you again in the future.

Kind regards,
Shalini
Team NOVA

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