I had a really positive experience. Muhammed was very helpful, professional and easy to communicate with. He took the time to explain everything clearly and made sure my mum could understand everythin... Ver mais
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Leia as opiniões dos outros
I honestly can’t thank Asim enough for all his help and support. From the beginning, he was so polite, patient and understanding. He came out to our property himself, took the time to look aroun... Ver mais
A empresa respondeu
I had the pleasure of meeting Dennis Williams, Housing Conditions Officer at Tenants Advice, and I wish to put on record how well he conducted himself. He arrived courteous and prepared, listene... Ver mais
A empresa respondeu
Unbelievable experience with Tenants advice. They were very quick in helping me, as soon as I called and mentioned about the issues in my house, my housing came the next day to try and sort out. K... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tenants Advice has helped thousands of families across England & Wales with housing disrepair claims. Founded in 2016, our aim is to support Council and Housing Association tenants who are struggling to get repairs carried out by their housing provider. It Is your legal right to live free of constant leaks, damp, mould, rotting windows, rodent or cockroach infestations. At Tenants Advice we have an expert team of Housing Conditions Officers, Solicitors and Building Surveyors who guarantee fast, reliable help and advice. We are confident in getting the best results for the tenants we help. We offer free housing consultations to establish if you can claim against your landlord. Alternatively, we will provide you with free no obligation advice. Tenants Advice is a trading name of Nuovo Law Limited. Nuovo Law Limited is a Claims Management Company authorised and regulated by the Financial Conduct Authority FRN 837714. You are able to make a claim for free using the Housing Ombudsman Service or you could make a claim yourself.
Informações de contacto
Tenants Advice, Arnold House, 21-33 Great Eastern Street, EC2A 3EJ, London, Reino Unido
- 0800 047 2017
- help@tenantsadvice.co.uk
- nuovolaw.co.uk
4,9
Excelente
817 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Asim was very polite. 10/10 service
Asim was very polite, friendly and patient. He explained everything thoroughly and listened to my concerns and reassured me about the process. Thank you.
21 de maio de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you for sharing your experience. We’re so pleased to hear that you felt listened to and supported. We know how frustrating it can be when repair issues are affecting your home, so our aim is always to provide clear guidance and treat every concern with care.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Very Professional - Dennis and Team
Dennis from Tenants Advice I would highly recommend, his professionalism and attention to detail was well informative and very clear on how to take action next. Many thanks to Dennis and the whole team from Tenants advice.
19 de maio de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you for your lovely feedback. Clear communication is something we take very seriously, so we’re really pleased to hear that you felt informed and supported throughout. We truly appreciate you sharing your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
The housing condition officer
The housing condition officer, Muhammed Rahman was very professional, showing me his ID card before entering my flat. He was very pleasant, friendly and clear on what he was talking about. He was very thorough taking photos of the damage to my balcony and enquiring of any other issues outstanding. He checked the bathroom for any damp or damage. He took photos of my ID and address. He was very thorough about how Tenants Advice work and support me and also neighbours, friends and family. All in all Muhammed was very professional and felt very easy with him in my home.
20 de maio de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you for taking the time to leave such kind feedback. We’re delighted to hear that Muhammed was helpful, professional and made you feel comfortable throughout the process. We’ll make sure your comments are passed on, as feedback like this means a great deal to the team.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Muhammed was a very nice young man
Muhammed was a very nice young man, did a thorough check around the house, great company to reach out to.
20 de maio de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you so much for your recommendation. It means a lot to know that you had a positive experience with our team. We’re glad we could support you and provide clear advice around the issues in your home.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Phenomenal service
Muhammad explained from the start to end very effectively and was very helpful as in if I didn't understand anything I asked and he went above and behind to explain highly recommend
18 de maio de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you for taking the time to leave such kind feedback. We’re delighted to hear that Muhammed was helpful, professional and made you feel comfortable throughout the process. We’ll make sure your comments are passed on, as feedback like this means a great deal to the team.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Great experience very friendly and…
Great experience very friendly and helpful as well as being informative and explaining everything well and detailed.
19 de maio de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you for your kind words. We’re really glad to hear you had a positive experience with Tenants Advice and appreciate you taking the time to share your feedback.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
While searching for Hackney Repair…
While searching for Hackney Repair Service's email address online, I accidentally stumbled upon their Tenant Advisor page. I realized my mistake and immediately left, but they responded quickly, asking how they could help. Even after I explained it was a mistake, they called me back. I told them I would file a new report, but they didn't give up; they called regularly to show their support. When the Council neglected and ignored some issues, Tenant Advisor stepped in. They called daily, visited my home, and informed their lawyers. Tenant Advisor is truly attentive, helpful, guiding, fast, friendly, and respectful. They contact me daily to gather information. Honestly, I never expected them to be so attentive. I am grateful for their support. Thank you very much.
14 de maio de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you so much for your lovely review. We’re really pleased to hear that you felt supported and that everything was explained clearly during your visit. Our team always aims to make the process as straightforward and reassuring as possible, especially when tenants are dealing with ongoing repair issues in their home.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Good company
Good company, Muhammad help me alot and listen to me
19 de maio de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you for your kind words. We’re really glad to hear you had a positive experience with Tenants Advice and appreciate you taking the time to share your feedback.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Muhammed was really good
Great company, they listened to my problems and sent out Muhammed who listened and explained everything in detail. Highly recommend
18 de maio de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you for your positive review. We’re pleased to hear that the inspection was carried out thoroughly and that the team took the time to explain everything clearly. We understand how outstanding repairs can be, so it’s important to us that every tenant feels listened to and supported.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Very helpfull and good and clear…
Very helpfull and good and clear conversaction
18 de maio de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you for sharing your experience. We’re glad to hear that our team were helpful. If there's anything further that we may be able to offer you support for, please don't hesitate to let us know!
Muhammed from tenants advice was really…
Muhammed from tenants advice was really good, he explained everything in detail, and gave customer service, great company
15 de maio de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you for taking the time to leave such kind feedback. We’re delighted to hear that Muhammed was helpful, professional and made you feel comfortable throughout the process. We’ll make sure your comments are passed on, as feedback like this means a great deal to the team.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Kevin thank you for coming round today…
Kevin thank you for coming round today to help. You were very kind and look forward to speaking to you again
14 de maio de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you so much for your kind words. We’re delighted to hear that Kevin was able to help and made you feel supported throughout the visit. We’ll be sure to pass your feedback on to him. We look forward to speaking with you again soon and are always here if you need any further assistance.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Fantastic experience
Fantastic experience
Colin was great
He inspected so thoroughly even areas we weren’t expecting
He explained everything in great detail including next steps
He was a pleasure to deal with and to have in our home
Thank you so much
We couldn’t recommend more highly
13 de maio de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you so much for your wonderful review Mark! We’re delighted to hear that you had such a fantastic experience. Colin will be especially pleased to know his thorough inspection, detailed explanations, and professional approach made such a positive impression.
We truly appreciate your kind words and recommendation, it means a great deal to us. Thank you again for welcoming us into your home
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Very Good communication
Very Good communication.
The staff were very helpful.
Overall good experience.
Appreciated.
8 de maio de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you so much for your kind feedback Sadia! We’re really pleased to hear you had a good experience with us and found our staff helpful and communicative throughout.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
The council just book for my repairs …
The council just book for my repairs tomorrow after 8 mouths
6 de fevereiro de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you for your lovely feedback! It means a lot to the whole team to know our support made a difference. We’re always here to listen and help where we can.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
The gentlemen that came out to inspect…
The gentlemen that came out to inspect my partners property were brilliant, they have a positive attitude and show respect whilst they were at property,
8 de maio de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Asim was a really compassionate and…
Asim was a really compassionate and kind person and he listened to us and actually showed some attention to our concerns
8 de maio de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you so much for your kind words. We’re really pleased we were able to support you and provide clarity during what can often be a stressful situation. Your feedback truly means a lot to our team.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Mr Harvey ( Chris) exceptionally…
Mr Harvey ( Chris) exceptionally skilled in his manner and a expert in his work. Truly a character, his demeanor he encapsulates the essence of old school manners, emphasizing respect, consideration and above all knowledge of his trade. Your a true OG Chris Harvey.. Thank you.💯
6 de maio de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Very good service very kind thank you…
Very good service very kind thank you very much have a good day
30 de abril de 2026
Opinião espontânea
Resposta da Tenants Advice
We really appreciate you taking the time to share your experience. No one should feel ignored when dealing with problems in their home, and we’re glad we could help guide you through the process.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Amazing service
Amazing service, super friendly and very knowledgeable
29 de abril de 2026
Opinião espontânea
Resposta da Tenants Advice
Hey Gul, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
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