Une expérience client déplorable. Suite à un problème, j'ai tenté de contacter le service client par e-mail. On se contente de me renvoyer vers le 'service France' sans même daigner me fournir le moin... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Hatte bereits einen Blender von nutribullet und wollte updaten - warte jetzt seit über 30 Tagen auf den Retourenlabel. Das Gerät steht auf 4 Saugfüßen und muss jedes mal zum Reinigen von der Arbeitspl... Ver mais
A empresa respondeu
Als ich meinen Nutribullet kaufte, war ich überglücklich, doch die Enttäuschung ließ nicht lange auf sich warten. Beim Abnehmen des Mixbehälters springt der Deckel mit den Klingen heraus, der Inhalt v... Ver mais
Pessimo servizio post vendita. Mi si è rotta la guarnizione, mi dicono che non vendono solo quel pezzo ma devo sostituire tutto il gruppo lame. Chiedo di poterlo acquistare e non esiste il pezzo di ri... Ver mais
A empresa respondeu
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Unreliable product
I received the NutriBullet as a gift, when I used it, it was faulty the seal was broken, all my liquids were spilling everywhere. I replaced the product for a new one, and the new one started doing the same! I messaged NutriBullet to let them know and their response was very below par. I would not recommend buying this product, invest your money elsewhere.
BUYERS BEWARE
BUYERS BEWARE
However long you expect it to last , halve it!
This product will leak, not fully blend frozen fruit, you will have to stand and hold the blender in place to get any action at all.
No refunds , no warranty, no replacement , no value for money , no money back . If brought thru third party all we bounce back with the same result a big fat NOTHING!!!
Customer service is appalling
Customer service is appalling. So hard to find their Au phone contact 1300 465 324for anyone who needs it. Back and forth exchanges over a faulty product. Insisted I produce a receipt for a gift which I did do but then they said I have to get a replacement through the store it was purchased from which I obviously cannot do as I didn’t not personally purchase the product. It was a gift. This was highlighted multiple times throughout the exchanges. If the manufacturer is going to make a faulty product and proof of purchase can be provided then they should be responsible for replacing or repairing the product. This could have been put to me in a single email regardless instead of me going back and forth over multiple emails to result in - we aren’t going to do anything take it up with the store.
Absolute worst customer service
Absolute worst customer service! My order for some replacement blades was stuck at FedEx for 2 weeks, I was told to wait a few more days for delivery. I waited, no delivery, called back for a refund. The manager assured me my card would be refunded in 3-5 days. 10 days later Im emailed an affidavit I need to sign and mail back stating I never received the product. Will no longer purchase ANY Nutribullet products.
Had a question on a plug converter…
Had a question on a plug converter still haven't heard back from them customer service is non existent I would have given them zero star's but their isn't that option available
Poor product, poor customer service
The nutribullet 900 Pro is rubbish. It can not blend a fruit smoothie with bananas, spinach and two soft dates - there is always lots of pieces of dates left, and if I blend it longer it makes the smoothie hot. Dates still not blended. I have tried customer service, they are rubbish and claim that they can not give me a refund unless they find any "errors" on the blender, and that I'll be charged with both postage and an examination fee, if they don't find any "errors". But the blender is not broken, it is just a really poor blender. I've had 4 other blenders over time, all of them could do this job with no problem. (Braun, Sage, Vitamix.)
Non responsive customer service poor…
Non responsive customer service poor quality product. I bought a nutribullet and it simply stopped working after 3 weeks. I contacted customer service immediately but have received no follow up to their automated email. This was over a month ago. It is under warranty and I have no information on how to get a replacement.
Collosal piece of garbage that breaks…
Collosal piece of garbage that breaks and impossible to fix. Warranty is useless. I spent a lot on the nutribullet pro and now it's in the garbage. Never again
Their return policy is terrible! Beware!
I wanted to order directly from the company and not from a distributor, and that bit me in the butt. I had to return the blender and they charged me $20 for a shipping label. That was a first turn off. Now it’s been almost one month since they received the item, and I can’t get my money back. The answer is, “we’re still working on it”. Guess what, I will never ever buy from them again! I’m pissed beyond belief
I love my Nutra bullet I got it for myself for my birthday!
I love my Nutra bullet. I use it a lot for smoothies with all different kinds of the berries. Only thing I don’t like is in the cover when you turn it over there’s a gray rubber gasket. I noticed the berry seeds get caught in there so you do have to take it out to clean it. Thank goodness I noticed there was berry seeds in there cause otherwise I wouldn’t have cleaned it and it probably would have been moldy but other than that I love it it’s just the right size for one person myself.
Safety issue …
I bought a nutri bullet and haven’t used it for around 2 years forgot I’d got it to be honest ? I’ve recently used it for a few months and have noticed little silver broken pieces like little bits of tin foil but harder as I’ve not used any tin foil I only peel soft veg let it cool and then blend soft veg to make soups I can honestly say it must be coming off the blades so I don’t rate this product and won’t be using this ever again I’ve just ordered a new ninja soup maker rather be safe than sorry ? I’ve put my soup into a sieve and rinsed through to find bits of the blades in my soup I wouldn’t have given it one star if I’d have had a choice just how many mums use this to blend baby food
Do not buy NutriBullet - It has gone from transformational to TERRIBLE!
I’ve been buying the NutriBullet since it first came out so I’ve gone through a few, I also bought for my brother. I WILL NOT BUY ANY MORE AND DO NOT RECOMMEND.
I thought I’d broken mine earlier this year when it started leaking. I bought replacement parts and had it repaired but it still did not work. I then bought a brand new one and it did exactly the same thing. Not only that. My brother said the same happened to him so he’s bought a different brand. This lead to me buying my new one. I am super happy as the NutriBullet has transformed form transformational innovative product to an absolutely appallingly TERRIBLE PRODUCT that does not do what it markets itself as doing.
Prima product, matige service
Blender op zich doet het prima. Zodra iets niet werkt, hoef je in elk geval niet op de klantenservice te rekenen. Áls ze reageren mag je hopen dat ze uberhaupt je bericht hebben gelezen.
Deksels zijn echt van bagger kwaliteit
Deksels zijn echt van bagger kwaliteit. Hij maakt goede smoothies, maar daar houdt het wel bij op helaas.
Buy somewhere with legit customer service - nutribullet customer service sucks.
Literally the worst customer service I have dealt with Rey. I have spoken to several representatives via email and phone and all terrible. Responses are NOT timely. The website accidentally charged me twice because it was delayed in confirming or accepting so I purchased again. I called and emailed (during business hours) the day I did that to try and cancel
the order because you can’t online. No one answered my emails or several calls for two days. Then it got shipped out and I almost immediately returned and it is outside of their promised return money back window. $122 later and I feel I may be just SOL. I emailed and asked for a status update on my return about a few days before the window was up and they told me to wait the entire time - no status updates or anything. I have done that and not surprised…no refund.
Buyer beware of this company
Buyer beware of this company. I purchased an expensive $94.00 NutriBullet coffee maker that was supposed to work as a carafe or pod. It did not work as a carafe or pod although it was set that way. It just spilled hot water all over the counter but not in the carafe or cup. There was a 1 year warranty guarantee. I called to request a new unit that worked or a refund. The store would not accept the return and NutriBullet would not honor the warranty. Instead they offered me a 30% discount to buy a new machine. Customer service was rude and refused to
honor the warranty or assist me. Notice all the poor reviews and a rating of 1.
Nutri bullet company is a scam
i ordered a nutri bullet to replace my broken magic bullet. didn't like it so sent i back. they don't do exchanges so i had to send it back and buy a magic bullet. i wouldn't pay their $20 fee for a mailing label so i sent it register usps myself. showed it was delivered to their return location which happens to be in GA to CA and now 3 months later they won't talk to me or give me my money back. search on the BBB and there must be 100 of the same complaints
Op zich een fijn product, klantenservice een 3-
Op zich een fijn product, maar je moet vaak de messen vervangen.
Een keer verkeerde messen gekocht, 2 maanden terug gestart met mailen, nu toezegging dat ik mijn geld terug krijg, maar 5 dagen later nog niks. Verkopen willen ze wel, maar klantvriendelijkheid is zeer ver te zoeken.l
Update to my review
I got a nutribullet combo touch for Christmas. Just pulled it out 2 weeks ago to make some smoothies. Was loving it for 2 weeks when the blades got jammed in the base. Called support tech and they told me to throw it away. They offered me a new set at $134.81. I could get it on Amazon for 137.89 full price so how was that a discount? They said "yes you could buy it on Amazon." Huh??? I only used it 2 weeks, 2 weeks for a handful of times. They wouldn't stand behind the product. Then they offered me a base, blade, and cup for $50.26. Still not standing behind the product. So I guess like they said, just throw it away. And away it went. Will never trust this company again! Buyer Beware!
Update: After posting a bad review the company reached out to me and decided to mail me a base and blade at no charge. I do love this blender and am glad they finally decided to make things right.i increased the stars for this company.
Nutribullet binnen 5 mnd stuk.
Mijn nutribullet was binnen 5 maanden stuk. Al na de eerste week begon hij branderig te ruiken. Klantenservice bol.com en nutribullet wijzen naar elkaar. 3 maanden na mijn klacht nog niks gebeurd. Waardeloos!
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