Worst service. They promise to deliver the product on time; however, before the delivery date, they postpone the delivery and delayed it for about 10 days. Worst service; I will never buy from he... Ver mais
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This is such a failed system and has no morals of anything. Complete structure built on fake news, fake information and lies. Its bren more than 1 month the package is not being picked up after approv... Ver mais
It's been 2 weeks since I requested return for a product I ordered from Nykaa, and the delivery person is yet to collect it. They use Delhivery as their logistics partner which is the worst logistic... Ver mais
Worst experience ever. Pathetic service. I ordered 3 items and without any pre intimation they cancelled 2 items their own and delivered 1 item totally different. Never trust nykaa. They dont event an... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Online Shopping Boutique for Clothes & Accessories - Shop for chic designer creations like coats, crop tops, dresses, gowns, tops, kurtis, lehengas, shawls, sarees & more at Nykaa Design Studio. Click here to explore the entire collection of the l...
Informações de contacto
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
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Worst customer service/ delivery
I ordered 14 pajama sets and they delivered only 10. I paid via the app which was a mistake on my part. Worst customer care. Horrible delivery service. NEVER USE NYKAA FASHION! Someone deliberately stole the most expensive 4 pajamas of the 14. I received all the cheap ones. The customer care is refusing to return my money for the 4 sets. Emailing them is a waste of time. They don’t read the emails and simply copy paste and send the same response again and again
Worst returns process
It's been 2 weeks since I requested return for a product I ordered from Nykaa, and the delivery person is yet to collect it. They use Delhivery as their logistics partner which is the worst logistics company in the world. I have finally raised a consumer forum complaint against Nykaa.
Go for Myntra, avoid Nykaa at all costs. It's worse than Amazon.
Worse customer support & even worst…
Worse customer support & even worst delivery services. Orders are always delayed. Returns are a nightmare. All calls made by their third party delivery services are SPAM - hence inaccessible if your device is decent. When feedback given, the customer support only provides sympathy & false assurances but no real-time action is actually taken. Delivery agents are incompetent & unprofessional. PS: Order only if you're unemployed & full-time available as they have no regard for timelines.
Shortfall in quantity delivered. No resolution
ordered 3 bags , received 1. Received a confirmation though that all 3 bags are delivered. Informed customer service, they promise resolution/ revert within 48-72 hrs. Over 72 hours later no revert. this is repeatedly breaking commitments made.
Never use this company.
User-friendly Beauty cosmetics online…
User-friendly Beauty cosmetics online shopping centre
Very old stocked products
They shipped very old stocked product.
No return or replacement
Worst policy, never buy again from them
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