Why we like OCTOPUS ☆¥¥¥ Correspondence replied to both FULLY but also to the POINT. All matters RESOLVED. The SUPERB APP is REASON ALONE we are with OCTOPUS - 3 accounts on one APP for instant... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Why we like OCTOPUS ☆¥¥¥ Correspondence replied to both FULLY but also to the POINT. All matters RESOLVED. The SUPERB APP is REASON ALONE we are with OCTOPUS - 3 accounts on one APP for instant... Ver mais
A empresa respondeu
Zoe helped with and sorted out everything I needed to know in a very friendly manner. Pleasure to do business with a human being rather than a chatbot! Although subsequently, I discovered she'd g... Ver mais
A empresa respondeu
I like talking to a human not a AI system . I actually believe your company cares about their customers, the lady I spoke to was better than helpful I enjoyed the call. I have dealt with many utility... Ver mais
A empresa respondeu
Brilliant service as usual - I contacted Octopus and spoke to Sudesh regarding new tariffs as our present one was due to end. He immediately emailed over the options with full details enabling our bus... Ver mais
A empresa respondeu
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Hi good evening. I registered my supply both electricity and gas from EDF and the lady was very helpful at Brent Cross where you have a stand and the lady‘s name was Olivia. She was very helpful with everything that she did to enable the transfer to take place.

Resposta da Octopus Energy for Business
The operator just made things simple and was a delight. What a pleasant change - Octopus even answer the phone!

Resposta da Octopus Energy for Business
Today I contacted you for help with a problem with a property that I own and your representative was very good and hopefully it is now sorted

Resposta da Octopus Energy for Business
Customer service was really good, helped me sort out a new tariff when I had been unable to do so online.
Received an email confirming new tariff really quickly.

Resposta da Octopus Energy for Business

Resposta da Octopus Energy for Business
Just like to thank zoe for her help and made it so easy to do keep up the good work and have a great day Gary

Resposta da Octopus Energy for Business
Leah was so helpful with changing our business tariff as we had lots of questions. She was really prompt in coming back to me and this was so useful! :)

Resposta da Octopus Energy for Business
Octopus's engineer arrived early and installed the meter in no time. He was friendly and engaging and worked with quiet efficiency, powered by a Cornish pasty. Excellent service.

Resposta da Octopus Energy for Business
I can honestly say that switching to Octopus Energy has been a great experience when compared to the service I have received from EDF over the last few years. Customer service is prompt and precise a very straightforward process to switch energy suppliers apart from EDF

Resposta da Octopus Energy for Business
Very Easy to deal with and contactable and great service all around

Resposta da Octopus Energy for Business
I'm on my second ombarsman compliant. Absolutely useless. They use every tactic in the book to put off doing anything about fixing my timing meter while, I'm still over paying for my electric. Yet they still keep putting the price up.

Resposta da Octopus Energy for Business
It was so nice to speak to someone I could understand made my life easy
The person that sorted out my transfer
is a asset to Octopus energy

Resposta da Octopus Energy for Business
My call was answered immediately and Mev dealt with my enquiry very professionally, following up with emails. Great service

Resposta da Octopus Energy for Business
It is great to be able to speak to a real person when you have a query.
They are always super helpful on the phone.
Giving meter reads online is easy and their invoices are clear to understand.

Resposta da Octopus Energy for Business
Amber was very patient and articulate with all of my questions. She had a lovely and pleasant manner and was as helpful as she could be in giving me the information so that I could make an informed choice about my new contract. Thank you

Resposta da Octopus Energy for Business
Phone was anwered within a couple of minutes,lady on the end very polite ,and helpfull with my enquiry ,about logging onto my business account..

Resposta da Octopus Energy for Business
Super easy process changing from my current Electricity supplier to Octopus.
Louis was super helpful.

Resposta da Octopus Energy for Business
Tom was very helpful, easy to understand and could answer all of my questions

Resposta da Octopus Energy for Business
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.