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Octopus Energy for Business Opiniões 

1209
•
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Why we like OCTOPUS ☆¥¥¥ Correspondence replied to both FULLY but also to the POINT. All matters RESOLVED. The SUPERB APP is REASON ALONE we are with OCTOPUS - 3 accounts on one APP for instant... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Zoe helped with and sorted out everything I needed to know in a very friendly manner. Pleasure to do business with a human being rather than a chatbot! Although subsequently, I discovered she'd g... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I like talking to a human not a AI system . I actually believe your company cares about their customers, the lady I spoke to was better than helpful I enjoyed the call. I have dealt with many utility... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Brilliant service as usual - I contacted Octopus and spoke to Sudesh regarding new tariffs as our present one was due to end. He immediately emailed over the options with full details enabling our bus... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de energia
  2. também em
  3. Serviço de empresa para empresa

Escrito pela empresa

Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.


Informações de contacto

Join the UK's business energy champions

Switch to simple, great value power from Octopus Energy for Business.

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

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Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1209)

1208 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Hi good evening

Hi good evening. I registered my supply both electricity and gas from EDF and the lady was very helpful at Brent Cross where you have a stand and the lady‘s name was Olivia. She was very helpful with everything that she did to enable the transfer to take place.

19 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Great to hear you had such an easy experience with our team! Thanks for leaving this review 😄

Classificada 5 em 5 estrelas

A Breath of Fresh Air

The operator just made things simple and was a delight. What a pleasant change - Octopus even answer the phone!

19 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Thanks so much Michael! All we want is for our customers to find things simple, so thank you for letting us know how you felt about your experience 🙌

Classificada 5 em 5 estrelas

Customer service was really good

Customer service was really good, helped me sort out a new tariff when I had been unable to do so online.

Received an email confirming new tariff really quickly.

19 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Thanks so much for the kind words! 🐙

Classificada 5 em 5 estrelas

Just like to thank zoe for her help and…

Just like to thank zoe for her help and made it so easy to do keep up the good work and have a great day Gary

19 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Thanks so much for the kind words! We'll make sure Zoe sees this 🐙

Classificada 5 em 5 estrelas

Changing business tarfiff

Leah was so helpful with changing our business tariff as we had lots of questions. She was really prompt in coming back to me and this was so useful! :)

13 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Leah is great! Thanks so much for the kind words! 🐙

Classificada 5 em 5 estrelas

Super service

Octopus's engineer arrived early and installed the meter in no time. He was friendly and engaging and worked with quiet efficiency, powered by a Cornish pasty. Excellent service.

12 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

So great to hear you had a good experience with our engineer! Thanks for leaving this review

Classificada 5 em 5 estrelas

I can honestly say that switching to…

I can honestly say that switching to Octopus Energy has been a great experience when compared to the service I have received from EDF over the last few years. Customer service is prompt and precise a very straightforward process to switch energy suppliers apart from EDF

18 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Thanks for leaving this review Brian! ☺️

Classificada 1 em 5 estrelas

I'm on my second ombarsman compliant

I'm on my second ombarsman compliant. Absolutely useless. They use every tactic in the book to put off doing anything about fixing my timing meter while, I'm still over paying for my electric. Yet they still keep putting the price up.

16 de outubro de 2026
Opinião espontânea
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Hi Tom

I'm sorry to hear that things haven't gone to plan for you in this instance. We've requested some more info from you so we can help get this fixed and are committed to doing so.

If you do have a business account, rather than domestic only, please could you provide the account number for it as requested through Trustpilot?

Thanks so much,
Chris

Classificada 5 em 5 estrelas

It was so nice to speak to someone I…

It was so nice to speak to someone I could understand made my life easy
The person that sorted out my transfer
is a asset to Octopus energy

16 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Thanks for leaving this kind review Ian! ☺️

Classificada 5 em 5 estrelas

My call was answered immediately and…

My call was answered immediately and Mev dealt with my enquiry very professionally, following up with emails. Great service

16 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Thanks so much for the kind words! 🐙

Classificada 5 em 5 estrelas

Fab, thank you

It is great to be able to speak to a real person when you have a query.
They are always super helpful on the phone.
Giving meter reads online is easy and their invoices are clear to understand.

16 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Thanks for leaving this review Dawn - great to hear it's been smooth! ☺️

Classificada 5 em 5 estrelas

Amber was very patient and articulate…

Amber was very patient and articulate with all of my questions. She had a lovely and pleasant manner and was as helpful as she could be in giving me the information so that I could make an informed choice about my new contract. Thank you

16 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Thanks for leaving this review! ☺️

Classificada 5 em 5 estrelas

Enquiry ,regarding password and how to log on

Phone was anwered within a couple of minutes,lady on the end very polite ,and helpfull with my enquiry ,about logging onto my business account..

16 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Thanks for leaving this review Mark! Quick and easy is what we do ☺️

Classificada 5 em 5 estrelas

Super easy process changing from my…

Super easy process changing from my current Electricity supplier to Octopus.
Louis was super helpful.

16 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Thanks so much for the kind words! 🐙

Classificada 5 em 5 estrelas

Excellent customer service

Tom was very helpful, easy to understand and could answer all of my questions

16 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Thanks Andy!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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