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Octopus Energy for Business Opiniões 

735
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The fact that I actually got answers from real people at Octopus rather than the usual damn email that states do not reply, which annoys me in the extreme. Octopus seem to actually deal directly with... Ver mais

Classificada 5 em 5 estrelas

Quick to answer my phone call, efficient, informed, clear speaking and audible, kind, patient and reliable. Thank you for making managing our account with Octopus easy. I also appreciate the CO2e sav... Ver mais

Classificada 5 em 5 estrelas

I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Ver mais

Classificada 5 em 5 estrelas

Sharon, was fantastic, she made the process of switching increadibly easy. Sharon was informative, helpful and friendly. It's not often I say this these days, but the adverts are right. I will be usin... Ver mais

Informações sobre a empresa

  1. Fornecedor de energia
  2. Serviço de empresa para empresa

Escrito pela empresa

Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.


Informações de contacto

Join the UK's business energy champions

Switch to simple, great value power from Octopus Energy for Business.

4,9

Excelente

TrustScore: 5 em 5

735 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(735)

731 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service, good prices

I have so many problems with energy companies, as I deal with a lot of them. But Octopus has always been helpful, and I can recommend them in good faith.

22 de agosto de 2026
Opinião espontânea
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

We're so happy to hear we've been helpful, especially given your past experiences with other energy companies. We truly appreciate your trust and recommendation!

Classificada 5 em 5 estrelas

I wish all companies have such a good customer service

Leah at Night customer’s team was absolutely fabulous!!! the switch was so easy to do with her and she was responding very quickly, so we have completely done everything within a few days. She was very professional, friendly and understanding.
I wish every company is like that!!

17 de agosto de 2026
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Resposta da Octopus Energy for Business

Leah is Fab and so is the fact you are now with us! Welcome aboard 🐙

Classificada 5 em 5 estrelas

Thank you for making things simple!

I spoke with Adedotun on the telephone today. He was very helpful and navigated me through options for my energy tariff going forwards. This was all backed up with an immediate email, so everything was really clear. Thank you for making this such a smooth process.

21 de agosto de 2026
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Resposta da Octopus Energy for Business

We're so glad to hear that our team was able to provide such a smooth and helpful experience for you. It's wonderful to know that everything was clear and easy to understand!

Classificada 5 em 5 estrelas

We had an actual email from Josh

We had an actual email from Josh, answering our query and sorting out the issue. He followed this up in an efficient manner, with some good advice and the problem was sorted

21 de agosto de 2026
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Resposta da Octopus Energy for Business

We're so happy to hear that our team was able to resolve your issue efficiently and provide helpful advice. Thank you for sharing your positive experience!

Classificada 5 em 5 estrelas

Changing to Octopus Energy

Georgia was extremely helpful in the process of setting up with the account and transfer process

21 de agosto de 2026
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Resposta da Octopus Energy for Business

Welcome aboard! So glad to hear your first interaction for this account was a great one🐙

Classificada 5 em 5 estrelas

Harry was able to sort out on the phone…

Harry was able to sort out on the phone issues that could not be resolved on line. Very helpful.

21 de agosto de 2026
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Resposta da Octopus Energy for Business

We are so happy to hear that our team was able to resolve your issues effectively. Sometimes a phone call is all it takes and we love speaking to our customers! We appreciate your kind words🐙

Classificada 5 em 5 estrelas

Got through to operator very fast

Got through to operator very fast, explained reason for call and Brad helped answer my query to put my mind at ease. Asked about a gas smart meter and wheels were put in motion to ascertain if this is feasible. Happy with way my call was dealt with and responses and solutions

20 de agosto de 2026
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Resposta da Octopus Energy for Business

Reassurance, support and actions are what we are all about here! We are glad to hear you have had a good experience so far and long may it continue! 🐙

Classificada 5 em 5 estrelas

Great Customer Service

Customer Service team helped me considerably to guide me through the business application process due to complexity of set up and Good tariff rates compared to other energy retailers

21 de agosto de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

We're so pleased to hear that our customer service team was able to assist you effectively through the application process. We appreciate you acknowledging our competitive tariff rates. Thank you for your positive feedback!🐙

Classificada 5 em 5 estrelas

The help offered was brilliant …

The help offered was brilliant and friendly. The answer given was correct but currently is not what we are looking for. That doesn't deterrent from the excellent service we received.

20 de agosto de 2026
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Resposta da Octopus Energy for Business

We're happy to hear our team provided excellent and friendly service. Sorry to hear that the answer wasn't a perfect fit for you! But we appreciate your understanding🐙❤️

Classificada 5 em 5 estrelas

Excellent company and great service

Excellent company and great service. Fast and easy set up.

20 de agosto de 2026
Opinião espontânea
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

We are so glad you found our service excellent and the setup fast and easy. Thank you for your wonderful feedback!

Classificada 5 em 5 estrelas

Good customer support

Customer service agent was very helpful in dealing with the issue

20 de agosto de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

We're so glad to hear that our team was able to assist you effectively with your issue. We appreciate you sharing your positive experience!

Classificada 5 em 5 estrelas

I should like to thank Armand

I should like to thank Armand
I needed to change my bank details and Armand made the process completely painless and easy. Having someone answer the phone quickly and then be so helpful made my day.

20 de agosto de 2026
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Resposta da Octopus Energy for Business

We're so happy to hear that our team was able to assist you efficiently with your bank details. It's wonderful to know that the process was easy and the interaction made your day!🐙 Armand is a legend!⭐️

Classificada 5 em 5 estrelas

So helpful

So helpful, the girl I spoke to was lovely and explained everything clearly.

20 de agosto de 2026
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Resposta da Octopus Energy for Business

We're so glad to hear that our team was able to provide you with such a positive experience! We always strive to explain everything clearly so this is great to hear!🐙❤️

Classificada 4 em 5 estrelas

Quality provider

Competitive, interested in renewables, competent reply to email, very prompt response to phone calls, quick low effort process to switch.

20 de agosto de 2026
Classificada 5 em 5 estrelas

Great service!

I spoke with one person, Paris, he sorted out everything i needed very quickly and professionally.
Great Service!

20 de agosto de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

We're so glad to hear our team provided such quick and professional service. We appreciate your kind words!🐙❤️

Classificada 5 em 5 estrelas

Thank you

Thank you! Sabrina Poiana went above and beyond to set our business up on a new account, despite our case being complex across multiple sites and meters. All solved in one call. Thank you!

20 de agosto de 2026
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Resposta da Octopus Energy for Business

We are so pleased to hear about your positive experience with Sabrina! It's wonderful to know that we could successfully assist with your complex setup in a single call. Thank you for your kind feedback🐙

Classificada 5 em 5 estrelas

Emily was most helpful

Emily was most helpful, clearly and efficient in her information delivery and sorted the account switch in minutes.

20 de agosto de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

We're so happy to hear that Emily provided such clear and efficient assistance with your account switch. It's wonderful to know everything was sorted out quickly for you!🐙

Classificada 5 em 5 estrelas

Abbey was really helpful

Abbey was really helpful, able to answer all my questions and get our account set up

20 de agosto de 2026
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Resposta da Octopus Energy for Business

We're so glad to hear that Abbey was able to provide such helpful assistance and make the setup process smooth for you! Thank you for the lovely feedback!🐙

Classificada 5 em 5 estrelas

Abbie was amazing …

Abbie was amazing and made the whole process of switching to Octopus a breeze. Great customer service thank you :)

20 de agosto de 2026
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Resposta da Octopus Energy for Business

A breeze! Words we love to hear! We really appreciate you sharing this🐙❤️

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

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