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Octopus Energy for Business Opiniões 

731
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Quick to answer my phone call, efficient, informed, clear speaking and audible, kind, patient and reliable. Thank you for making managing our account with Octopus easy. I also appreciate the CO2e sav... Ver mais

Classificada 5 em 5 estrelas

I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Ver mais

Classificada 5 em 5 estrelas

Sharon, was fantastic, she made the process of switching increadibly easy. Sharon was informative, helpful and friendly. It's not often I say this these days, but the adverts are right. I will be usin... Ver mais

Classificada 5 em 5 estrelas

Iffah was very friendly and helpful and answered all my questions satisfactorily. It was good to talk to a human. So much better than bots that many other firms have, who, in my experience, can neve... Ver mais

Informações sobre a empresa

  1. Fornecedor de energia
  2. Serviço de empresa para empresa

Escrito pela empresa

Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.


Informações de contacto

Join the UK's business energy champions

Switch to simple, great value power from Octopus Energy for Business.

4,9

Excelente

TrustScore: 5 em 5

731 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(731)

731 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Hello everyone

Hello everyone, we have an amazing experience with octopus energy, very successful, friendly staff very helpful
Highly recommended

25 de agosto de 2026
Classificada 5 em 5 estrelas

Ekraam a star 💫

Ekraam addressed my billing issues as promised and communicated with clarity.
Fabulous customer service….✨

24 de agosto de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

We're so glad to hear that our team was able to resolve your billing concerns with such clarity and provide you with fabulous customer service! Thank you for sharing your positive experience, Ekraam is a star indeed!⭐️

Classificada 5 em 5 estrelas

Quick and easy service from Grace thank…

Quick and easy service from Grace thank you

24 de agosto de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

We are so glad to hear that you had such a quick and easy experience. We truly appreciate you taking the time to share your positive feedback with us!

Classificada 5 em 5 estrelas

Great service from start to finish even…

Great service from start to finish even when there were some issues.

24 de agosto de 2026
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Resposta da Octopus Energy for Business

We are truly happy to hear that our service was great, even with the issues. We appreciate your understanding and kind words🐙

Classificada 5 em 5 estrelas

Octopus allowed us to adjust our tariff…

Octopus allowed us to adjust our tariff to suit a rarely used business premises.

24 de julho de 2026
Opinião espontânea
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

That's fantastic to hear! We're so glad we could help you find a tariff that perfectly suits your business needs, even for a rarely used premises. Thanks for sharing your positive experience!

Classificada 5 em 5 estrelas

Switching business energy accounts made simple

I have had a couple of conversations with Octopus over the last few days, speaking with Maddie a few days ago and Kai today. Both of them were extremely knowledgeable and helpful. They dealt with my inquiry swiftly and efficiently. Kai opened our business account toady and he made the whole process a pleasure, rather than the complicated and stressful experience I have endured in the past when changing energy suppliers. Fantastic customer service.

24 de agosto de 2026
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Resposta da Octopus Energy for Business

We're so happy to hear about your positive experience with our team members. It's wonderful to know that we made the process of switching energy suppliers smooth and efficient for you. We truly appreciate your kind words and valuable feedback.

Classificada 5 em 5 estrelas

Thanks!

I was opening up an account with Octopus and had help to navigate my way through what is quite a convoluted process from Henry Duncan. He was incredibly patient and steered me through alot of docs/forms etc. I was very grateful to finally have an account opened and up and running. He notified SSE early on in the process ahead of me which was also mega helpful. Thanks Henry! regards Sue Dunster.

5 de agosto de 2026
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Resposta da Octopus Energy for Business

We're so glad to hear our team provided excellent support navigating the account setup process. We appreciate you acknowledging their patience and helpfulness in getting everything sorted. Thank you for your kind words and positive feedback!🐙

Classificada 5 em 5 estrelas

Efficient, concise and courteous team member

Enquiry was answered promptly by clear, informative and professional member of staff - this is appreciated.

24 de agosto de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

We're so happy to hear that your enquiry was handled with such clarity and professionalism! We truly appreciate you taking the time to share your positive experience.

Classificada 5 em 5 estrelas

Provided me with information I…

Provided me with information I required, slick & professional

24 de agosto de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

We're so glad we could provide you with the information you needed in a professional manner. Thank you for your wonderful feedback!

Classificada 5 em 5 estrelas

Excellent & Prompt Customer Service

I had an issue with the address when registering with Octopus. I contacted customer service and the issue was resolved promptly.
The customer service from our previous supplier was challenging and difficult so this has made a refreshing change.

24 de agosto de 2026
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Resposta da Octopus Energy for Business

We're so happy to hear our customer service team could promptly resolve your address issue. We appreciate you sharing your positive experience with us!

Classificada 5 em 5 estrelas

Just joined Octopus as a business…

Just joined Octopus as a business customer. No wait times on the 'phone (even on a Monday morning). Daisy was knowledgable, efficient and a pleasure to deal with.
One thing Daisy - please stop saying 'perfect' all the time, you're better than that.

24 de agosto de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

We're so happy to have you on board! Thanks for the review 🐙

Classificada 5 em 5 estrelas

Aliya was great

Aliya was great , she was very professional and flawless explaining the tariffs

20 de agosto de 2026
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Resposta da Octopus Energy for Business

Flawless is Aliya's middle name! Not really but it should be! Thank you for sharing your positive experience!🐙

Classificada 5 em 5 estrelas

Tahesha just switched over our…

Tahesha just switched over our electricity for my business; she did a fantastic job, great customer service, very happy!

13 de agosto de 2026
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Resposta da Octopus Energy for Business

We're so happy to hear Tahesha provided such great customer service during your business's electricity switch. We appreciate your kind words and welcome to the Octopus family! 🐙

Classificada 5 em 5 estrelas

Great service, good prices

I have so many problems with energy companies, as I deal with a lot of them. But Octopus has always been helpful, and I can recommend them in good faith.

22 de agosto de 2026
Opinião espontânea
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

We're so happy to hear we've been helpful, especially given your past experiences with other energy companies. We truly appreciate your trust and recommendation!

Classificada 5 em 5 estrelas

I wish all companies have such a good customer service

Leah at Night customer’s team was absolutely fabulous!!! the switch was so easy to do with her and she was responding very quickly, so we have completely done everything within a few days. She was very professional, friendly and understanding.
I wish every company is like that!!

17 de agosto de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Leah is Fab and so is the fact you are now with us! Welcome aboard 🐙

Classificada 5 em 5 estrelas

Thank you for making things simple!

I spoke with Adedotun on the telephone today. He was very helpful and navigated me through options for my energy tariff going forwards. This was all backed up with an immediate email, so everything was really clear. Thank you for making this such a smooth process.

21 de agosto de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

We're so glad to hear that our team was able to provide such a smooth and helpful experience for you. It's wonderful to know that everything was clear and easy to understand!

Classificada 5 em 5 estrelas

We had an actual email from Josh

We had an actual email from Josh, answering our query and sorting out the issue. He followed this up in an efficient manner, with some good advice and the problem was sorted

21 de agosto de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

We're so happy to hear that our team was able to resolve your issue efficiently and provide helpful advice. Thank you for sharing your positive experience!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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