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Octopus Energy for Business Opiniões 

1208
•
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Why we like OCTOPUS ☆¥¥¥ Correspondence replied to both FULLY but also to the POINT. All matters RESOLVED. The SUPERB APP is REASON ALONE we are with OCTOPUS - 3 accounts on one APP for instant... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Zoe helped with and sorted out everything I needed to know in a very friendly manner. Pleasure to do business with a human being rather than a chatbot! Although subsequently, I discovered she'd g... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I like talking to a human not a AI system . I actually believe your company cares about their customers, the lady I spoke to was better than helpful I enjoyed the call. I have dealt with many utility... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Brilliant service as usual - I contacted Octopus and spoke to Sudesh regarding new tariffs as our present one was due to end. He immediately emailed over the options with full details enabling our bus... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de energia
  2. também em
  3. Serviço de empresa para empresa

Escrito pela empresa

Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.


Informações de contacto

Join the UK's business energy champions

Switch to simple, great value power from Octopus Energy for Business.

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
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1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1208)

1208 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great and efficient service- Charlotte…

Great and efficient service- Charlotte offered levels of service and solutions over and above what I requested- Great!

21 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Thanks so much for the kind words! 🐙

Classificada 5 em 5 estrelas

Excellent response by Emily

Excellent response by Emily, resolved the issue really quickly and effectively

20 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Great to hear you had such an easy experience with Emily! Thanks for leaving this review 😄

Classificada 5 em 5 estrelas

So far so good with Octopus

So far so good with Octopus. My Call was answered quickly and my problems addressed efficiently and politely.

21 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Thanks for leaving this lovely review Vicky! ☺️

Classificada 5 em 5 estrelas

A great experience

A great experience with Jamie-Lea today who made switching my business energy easy and stress-free

20 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Switching business energy should always be a breeze! We are absolutely thrilled to hear that your experience was so smooth and completely stress-free. Thank you for sharing this lovely feedback with us! 🐙

Classificada 5 em 5 estrelas

Very helpful and knowledgeable customer…

Very helpful and knowledgeable customer service rep when swapping to Octopus Energy today

20 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

We love to hear this! Welcome to the family, and we are so glad our team made your switch smooth and easy! 🐙

Classificada 3 em 5 estrelas

Switching supplier to Octopus is more difficult than it could be.

I was trying to add switch a gas account from another supplier to Octopus, for a premises which already had an existing electricity account with Octopus. Octopus employee Tuf was able to sort it out as it could not be done online. The default option for online switches for dual fuel sites is to offer fixed rate prices for both fuels at once, but in this case the electricity was already with Octopus. It might be helpful if Octopus created a mechanism by which such switches can be done online. That's why I had to ring Octopus and speak to Tuf. The process took quite a long time - there was some postcode confusion. Tuf was pleasant and courteous throughout.

20 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Hi Andrew,

Thank you for leaving the feedback, and we’re sorry to hear about your difficult switch. We love to try and make things as easy as possible, so hearing about your experience is disappointing and makes us want to do better.

We really like your idea, but as we don’t allow gas-only switches for businesses at the moment.

I’ve dropped you an email so we can make sure everything is set up correctly with your account.

All the best
Sam C

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service . They will given you attention. I spoke with a lady name fionn .
She was very helpful . After she explained the situation. And fixed my problem. Thank you fionn

19 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

We are so glad to hear about your great experience. Our team always aims to provide helpful support and clear explanations to resolve any issues. We will pass your feedback over to Fionn 🐙

Classificada 5 em 5 estrelas

Following a change of Bank accounts

Following a change of Bank accounts, we had to rectify a declined DD and shift it to the new account. Meah was so helpful and swift. All sorted in one short telephone call.

19 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

We are glad to hear that updating your billing details was a quick and easy process. We aim to provide first time resolution with just one call! We will pass your feedback over to Meah 🐙

Classificada 5 em 5 estrelas

Sahela wins the day!

Cannot thank Sahela enough. We had a problem and although we had contacted Octopus several times, we didn't seem to be getting anywhere. In a matter of about 10 minutes Sahela calmly found the mistake, rectified the problem and sorted everything out. It's like a weight has been lifted. Thank you so much.

20 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Sahela is truly a hero! Thank you for your lovely feedback! We have passed this over to Sahela and we are so happy we could get this resolved for you 🐙

Classificada 5 em 5 estrelas

Got the information I required

19 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

We are glad you enjoyed your experience and obtained the helpful details our team provided. Thank you for your review 🐙

Classificada 5 em 5 estrelas

Fantastic from start to finish

Fantastic from start to finish, Darren was very helpfull

11 de setembro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

We are absolutely thrilled to hear that you had such a wonderful experience with us. Thank you so much for sharing your fantastic feedback!🐙

Classificada 5 em 5 estrelas

Easy to switch

Easy to switch, good customer service.

20 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Welcome to Octopus Energy for Business, thank you for your feedback! 🐙

Classificada 5 em 5 estrelas

very quick

very quick, understood my question and resolved immediately

20 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

We are glad we could help you so quickly. Thank you for your feedback, we have passed this over to Mev 🐙

Classificada 5 em 5 estrelas

Hi good evening

Hi good evening. I registered my supply both electricity and gas from EDF and the lady was very helpful at Brent Cross where you have a stand and the lady‘s name was Olivia. She was very helpful with everything that she did to enable the transfer to take place.

19 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Great to hear you had such an easy experience with our team! Thanks for leaving this review 😄

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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