Quick to answer my phone call, efficient, informed, clear speaking and audible, kind, patient and reliable. Thank you for making managing our account with Octopus easy. I also appreciate the CO2e sav... Ver mais

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Ver mais
Sharon, was fantastic, she made the process of switching increadibly easy. Sharon was informative, helpful and friendly. It's not often I say this these days, but the adverts are right. I will be usin... Ver mais
Iffah was very friendly and helpful and answered all my questions satisfactorily. It was good to talk to a human. So much better than bots that many other firms have, who, in my experience, can neve... Ver mais
Informações sobre a empresa
Escrito pela empresa
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Informações de contacto
Join the UK's business energy champions
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
the phone was answered quickly and…
the phone was answered quickly and Brandon was very helpful
Good advice and support from a human…
Good advice and support from a human being! Thank you Octopus.
Hello everyone
Hello everyone, we have an amazing experience with octopus energy, very successful, friendly staff very helpful
Highly recommended
Poderá usar IA para responderLer mais
Ekraam a star 💫
Ekraam addressed my billing issues as promised and communicated with clarity.
Fabulous customer service….✨

Resposta da Octopus Energy for Business
Quick and easy service from Grace thank…
Quick and easy service from Grace thank you

Resposta da Octopus Energy for Business
Great service from start to finish even…
Great service from start to finish even when there were some issues.

Resposta da Octopus Energy for Business
Octopus allowed us to adjust our tariff…
Octopus allowed us to adjust our tariff to suit a rarely used business premises.

Resposta da Octopus Energy for Business
Switching business energy accounts made simple
I have had a couple of conversations with Octopus over the last few days, speaking with Maddie a few days ago and Kai today. Both of them were extremely knowledgeable and helpful. They dealt with my inquiry swiftly and efficiently. Kai opened our business account toady and he made the whole process a pleasure, rather than the complicated and stressful experience I have endured in the past when changing energy suppliers. Fantastic customer service.

Resposta da Octopus Energy for Business
Thanks!
I was opening up an account with Octopus and had help to navigate my way through what is quite a convoluted process from Henry Duncan. He was incredibly patient and steered me through alot of docs/forms etc. I was very grateful to finally have an account opened and up and running. He notified SSE early on in the process ahead of me which was also mega helpful. Thanks Henry! regards Sue Dunster.

Resposta da Octopus Energy for Business
Efficient, concise and courteous team member
Enquiry was answered promptly by clear, informative and professional member of staff - this is appreciated.

Resposta da Octopus Energy for Business
Provided me with information I…
Provided me with information I required, slick & professional

Resposta da Octopus Energy for Business
Excellent & Prompt Customer Service
I had an issue with the address when registering with Octopus. I contacted customer service and the issue was resolved promptly.
The customer service from our previous supplier was challenging and difficult so this has made a refreshing change.

Resposta da Octopus Energy for Business
Just joined Octopus as a business…
Just joined Octopus as a business customer. No wait times on the 'phone (even on a Monday morning). Daisy was knowledgable, efficient and a pleasure to deal with.
One thing Daisy - please stop saying 'perfect' all the time, you're better than that.

Resposta da Octopus Energy for Business
Aliya was great
Aliya was great , she was very professional and flawless explaining the tariffs

Resposta da Octopus Energy for Business
Tahesha just switched over our…
Tahesha just switched over our electricity for my business; she did a fantastic job, great customer service, very happy!

Resposta da Octopus Energy for Business
Great service, good prices
I have so many problems with energy companies, as I deal with a lot of them. But Octopus has always been helpful, and I can recommend them in good faith.

Resposta da Octopus Energy for Business
I wish all companies have such a good customer service
Leah at Night customer’s team was absolutely fabulous!!! the switch was so easy to do with her and she was responding very quickly, so we have completely done everything within a few days. She was very professional, friendly and understanding.
I wish every company is like that!!

Resposta da Octopus Energy for Business
Thank you for making things simple!
I spoke with Adedotun on the telephone today. He was very helpful and navigated me through options for my energy tariff going forwards. This was all backed up with an immediate email, so everything was really clear. Thank you for making this such a smooth process.

Resposta da Octopus Energy for Business
We had an actual email from Josh
We had an actual email from Josh, answering our query and sorting out the issue. He followed this up in an efficient manner, with some good advice and the problem was sorted

Resposta da Octopus Energy for Business
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







