The staff at Purelia is second to none. In particular, Advisor Nica Rose stands out providing exceptional customer service. Responses to questions or concerns are promptly addressed and Nica has gone... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The staff at Purelia is second to none. In particular, Advisor Nica Rose stands out providing exceptional customer service. Responses to questions or concerns are promptly addressed and Nica has gone... Ver mais
A empresa respondeu
So far I love the product! I reordered and the shipper delivered to my neighbor (who was away for days) and the package was in the 100° sun for days. I opened a bottle and it definitely didn't taste r... Ver mais
A empresa respondeu
Purlia must be shipping from China because after the tracking app showed the order was labeled, it showed in transit and when you dble click the activity marked, it showed a map of China. From... Ver mais
A empresa respondeu
Was frustrated initially because I was set up for a subscription that I was not aware of. When I got a hold of Claudine, she resolved this issue quickly, professionally, and quite satisfactorily. She... Ver mais
A empresa respondeu
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had a few questions regarding my order and Tom was very instrumental in addressing my concerns and resolving them. It was nice to have that level of professionalism. Thank you Tom!

Resposta da Purelia
I felt that Tom came up with a good solution to my request. I felt listened to and felt like I was respected and not fobbed off. Thanks Tom

Resposta da Purelia
Richmond was very attentive to my needs and assisted me with clarity, patience and understanding! Great customer service.

Resposta da Purelia
Lincoln was the representative that took care of my issue, and he was very courteous, pleasant, understanding and resolved our issue very quickly. I wish that all customer services could be as respectful and easy to work with.

Resposta da Purelia
Josiel quickly and efficiently took care of my problem. Great customer service!

Resposta da Purelia
Richmond who I dealt with,made it easy for me to do what I wanted to do,and I've got no complaints at all

Resposta da Purelia
I was very grateful that Anna from Purelia support was able to resolve my subscription issue so quickly and efficiently. And her effective communication with me was assuring and caring. Thank you, Anna

Resposta da Purelia
I was confused about how to manage my shipments so that I always had what I needed while not getting overwhelmed with too much. I reached out for guidance and Nica helped me sort everything out. I am pleased with my customer service experience.

Resposta da Purelia
Anna was a great help we were able to agree on her solution. I really appreciate the help I received

Resposta da Purelia
I was disappointed at first as my order was hung up in "labeling"for over a month. I mentioned my problem on Laura J Mitchell, PhD Facebook. She reached out immediately and her team made me a new order. I've been trying Purelia for a few days. I have a doctor appointment in a few weeks. I hope I see an improvement in my Numbers. My daily blood sugar checks seem to have stabilized. Grateful for the help.Thankyou Joy (Wellness Advisor),for your help!

Resposta da Purelia
customerService truly served me over the top with advice and instructions that were helpful. You will not be disappointed in their CustomerService.

Resposta da Purelia
Fast response and resolution of queries. Tom in particular has been very helpful

Resposta da Purelia
I purchased 3 bottles of Purelia and had been taking it faithfully until my gallbladder had to be removed (unrelated to Purelia, of course). My surgeon suggested that I discontinue taking Purelia so I requested a return/refund of the product.
Richmond in Customer Service handled my issue with professionalism and expediency. Compared to other online purchases I have made recently, it was a pleasure working with Richmond to get my issue resolved.

Resposta da Purelia
Compasionate and quick to resolve the issue.

Resposta da Purelia
Trish was awesome. Got the problem resolved quickly and the communication was appreciated. In today’s age it was a great customer service experience!

Resposta da Purelia
Trish was very polite and professional even with me and my frustration. She got things done in a timely manner. She is an asset to your company.

Resposta da Purelia
I had shipping challenges with my order but Trish jumped right in and made it right. Thanks, Trish!

Resposta da Purelia
I found out I couldn't take the drops I ordered because I have fatty liver. Tom was very kind and helpful in preparing me for the return/refund process.

Resposta da Purelia
Tom at Purelia helped me. I can tell that he and the company really cares about their product and customer service. You do not find this very much anymore. I'm very satisified and would recommend this company to anyone who wants to do business with a reputable company.

Resposta da Purelia
I was charged for an item that I didn't order , I sent an email immediately and Richmond at the support desk responded immediately! Richmond refunded my money and made everything go smoothly within minutes 👏✔️👍

Resposta da Purelia
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