Purelia Opiniões 

178
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The staff at Purelia is second to none. In particular, Advisor Nica Rose stands out providing exceptional customer service. Responses to questions or concerns are promptly addressed and Nica has gone... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

So far I love the product! I reordered and the shipper delivered to my neighbor (who was away for days) and the package was in the 100° sun for days. I opened a bottle and it definitely didn't taste r... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Purlia must be shipping from China because after the tracking app showed the order was labeled, it showed in transit and when you dble click the activity marked, it showed a map of China. From... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Was frustrated initially because I was set up for a subscription that I was not aware of. When I got a hold of Claudine, she resolved this issue quickly, professionally, and quite satisfactorily. She... Ver mais

A empresa respondeu


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

178 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(178)

172 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I had a few questions regarding my…

I had a few questions regarding my order and Tom was very instrumental in addressing my concerns and resolving them. It was nice to have that level of professionalism. Thank you Tom!

8 de outubro de 2026
Opinião espontânea
logótipo da Purelia

Resposta da Purelia

Hi Catherine,

Thank you for your lovely review! We're pleased Tom could address your questions and make the process easier with his professionalism and helpful approach. Your feedback is truly appreciated, and we'll make sure he knows his efforts made a positive impression!

Warm regards,
The Purelia Team

Classificada 5 em 5 estrelas

I felt that Tom came up with a good…

I felt that Tom came up with a good solution to my request. I felt listened to and felt like I was respected and not fobbed off. Thanks Tom

8 de outubro de 2026
Opinião espontânea
logótipo da Purelia

Resposta da Purelia

Hi Diane,

We're so pleased Tom was able to find a solution that worked well for you. Thank you for recognizing his thoughtful approach and for sharing your experience with us!

Warm regards,
The Purelia Team

Classificada 5 em 5 estrelas

Richmond was very attentive to my needs…

Richmond was very attentive to my needs and assisted me with clarity, patience and understanding! Great customer service.

8 de outubro de 2026
Opinião espontânea
logótipo da Purelia

Resposta da Purelia

Hi Cindy,

Thank you for your thoughtful review! We're delighted Richmond made you feel heard and supported with his patient and attentive service. Your kind words mean so much to our team!

Warm regards,
The Purelia Team

Classificada 5 em 5 estrelas

Great Customer Service

Lincoln was the representative that took care of my issue, and he was very courteous, pleasant, understanding and resolved our issue very quickly. I wish that all customer services could be as respectful and easy to work with.

4 de outubro de 2026
Opinião espontânea
logótipo da Purelia

Resposta da Purelia

Hi Winter,

We truly appreciate your kind words! It's wonderful to know Lincoln made resolving your concern such a pleasant and effortless experience. We'll gladly pass along your appreciation to him!

Warm regards,
The Purelia Team

Classificada 5 em 5 estrelas

Josiel quickly and efficiently took…

Josiel quickly and efficiently took care of my problem. Great customer service!

29 de setembro de 2026
Opinião espontânea
logótipo da Purelia

Resposta da Purelia

Hi Rory,

Thank you for taking the time to share your feedback! We're delighted to know that Josiel was able to address your concern promptly and provide the helpful service you deserved. It's always our goal to make every interaction as smooth and stress-free as possible.

Your kind words mean a lot to our team, and we'll be happy to share your appreciation with Josiel!

Warm regards,
The Purelia Team

Classificada 4 em 5 estrelas

Richmond who I dealt with,made it easy…

Richmond who I dealt with,made it easy for me to do what I wanted to do,and I've got no complaints at all

9 de outubro de 2026
Opinião espontânea
logótipo da Purelia

Resposta da Purelia

Hi Mark,

Thank you so much for sharing your experience! We're delighted to hear that Richmond made the process simple and straightforward for you. It's wonderful to know that he was able to assist you with exactly what you needed and leave you with a positive experience.

We truly appreciate you taking the time to share your kind words. We'll be sure to pass your lovely feedback along to Richmond!

Warm regards,
The Purelia Team

Classificada 5 em 5 estrelas

I was very grateful that Anna from…

I was very grateful that Anna from Purelia support was able to resolve my subscription issue so quickly and efficiently. And her effective communication with me was assuring and caring. Thank you, Anna

6 de outubro de 2026
Opinião espontânea
logótipo da Purelia

Resposta da Purelia

Hi Daniel,

Thank you for taking the time to share your experience! We’re delighted that Anna resolved your subscription concern quickly and efficiently while keeping her communication clear, reassuring, and caring.

We truly appreciate your thoughtful feedback and will be sure to share your gratitude and recognition with Anna!

Warm regards,
The Purelia Team

Classificada 5 em 5 estrelas

Prompt help wih scheduling shipments

I was confused about how to manage my shipments so that I always had what I needed while not getting overwhelmed with too much. I reached out for guidance and Nica helped me sort everything out. I am pleased with my customer service experience.

1 de outubro de 2026
Opinião espontânea
logótipo da Purelia

Resposta da Purelia

Hi John,

Thank you for sharing your experience! We understand how managing shipment timing can feel confusing when you want to maintain the right supply without receiving too much at once.

We’re delighted that Nica listened to your needs and helped organize everything into a schedule that works for you. We truly appreciate your kind feedback and will be sure to share your recognition with her!

Warm regards,
The Purelia Team

Classificada 5 em 5 estrelas

Anna was a great help we were able to…

Anna was a great help we were able to agree on her solution. I really appreciate the help I received

8 de outubro de 2026
Opinião espontânea
logótipo da Purelia

Resposta da Purelia

Hi Josefina,

Thank you for sharing your experience! We’re delighted that Anna listened to your concern, worked with you to find an agreeable solution, and provided the support you needed.

We truly appreciate your kind feedback and will be sure to share your recognition with her!

Warm regards,
The Purelia Team

Classificada 5 em 5 estrelas

Disappointed at first but so happy now!

I was disappointed at first as my order was hung up in "labeling"for over a month. I mentioned my problem on Laura J Mitchell, PhD Facebook. She reached out immediately and her team made me a new order. I've been trying Purelia for a few days. I have a doctor appointment in a few weeks. I hope I see an improvement in my Numbers. My daily blood sugar checks seem to have stabilized. Grateful for the help.Thankyou Joy (Wellness Advisor),for your help!

3 de setembro de 2026
Opinião espontânea
logótipo da Purelia

Resposta da Purelia

Hi Brenda,

Thank you for sharing your experience. We’re truly sorry your original order remained stuck in the labeling stage for so long, but we’re glad the team responded quickly and arranged a new order for you.

We’ll be sure to share your kind recognition with Joy for helping turn the experience around. Since individual results can vary, please continue monitoring your health and discussing any changes with your doctor at your upcoming appointment.

We appreciate your patience and hope you continue to have a positive experience with Purelia!

Warm regards,
The Purelia Team

Classificada 5 em 5 estrelas

customerService truly served me over…

customerService truly served me over the top with advice and instructions that were helpful. You will not be disappointed in their CustomerService.

8 de outubro de 2026
Opinião espontânea
logótipo da Purelia

Resposta da Purelia

Hi Paul,

Thank you for sharing such wonderful feedback! We’re delighted that our customer service team went above and beyond by providing clear, helpful advice and instructions.

Your confidence and recommendation mean a great deal to us. We truly appreciate you taking the time to recognize the care and support you received!

Warm regards,
The Purelia Team

Classificada 5 em 5 estrelas

Fast response and resolution of…

Fast response and resolution of queries. Tom in particular has been very helpful

8 de outubro de 2026
Opinião espontânea
logótipo da Purelia

Resposta da Purelia

Hi Julie,

Thank you for sharing your experience! We’re delighted that your questions were answered and resolved quickly.

It’s wonderful to hear that Tom was especially helpful throughout the process. We truly appreciate your kind feedback and will be sure to share your recognition with him!

Warm regards,
The Purelia Team

Classificada 5 em 5 estrelas

Excellent Customer Service

I purchased 3 bottles of Purelia and had been taking it faithfully until my gallbladder had to be removed (unrelated to Purelia, of course). My surgeon suggested that I discontinue taking Purelia so I requested a return/refund of the product.
Richmond in Customer Service handled my issue with professionalism and expediency. Compared to other online purchases I have made recently, it was a pleasure working with Richmond to get my issue resolved.

7 de outubro de 2026
Opinião espontânea
logótipo da Purelia

Resposta da Purelia

Hi Ken,

Thank you for sharing your experience! We’re delighted to hear that Richmond handled your return and refund request with professionalism and care.

We truly appreciate your kind words and will be sure to share your feedback with Richmond. Thank you for choosing Purelia!

Warm regards,
The Purelia Team

Classificada 5 em 5 estrelas

Compasionate and quick to resolve the…

Compasionate and quick to resolve the issue.

6 de outubro de 2026
Opinião espontânea
logótipo da Purelia

Resposta da Purelia

Hi Charles,

Thank you so much for taking the time to share your experience! We’re delighted to hear that our team was able to resolve your concern quickly and provide the compassionate support you needed.

Providing prompt, caring, and personalized assistance is very important to us, so it means a lot to know that your experience reflected that. We truly appreciate your kind words and your trust in Purelia!

Warm regards,
The Purelia Team

Classificada 5 em 5 estrelas

Trish was awesome

Trish was awesome. Got the problem resolved quickly and the communication was appreciated. In today’s age it was a great customer service experience!

4 de outubro de 2026
Opinião espontânea
logótipo da Purelia

Resposta da Purelia

Hi Olga,

Thank you for sharing your experience! We’re delighted that Trish resolved your concern quickly and kept you well-informed throughout the process.

Clear communication and prompt, personal support are extremely important to us, so it’s wonderful to know she provided the kind of customer service experience that truly stood out. We’ll be sure to share your appreciation with her!

Warm regards,
The Purelia Team

Classificada 4 em 5 estrelas

Trish was very polite and professional…

Trish was very polite and professional even with me and my frustration. She got things done in a timely manner. She is an asset to your company.

5 de outubro de 2026
Opinião espontânea
logótipo da Purelia

Resposta da Purelia

Hi Brett,

Thank you for taking the time to share your experience. We understand that frustrating situations can be difficult, and we’re glad Trish remained polite, professional, and focused on getting everything resolved promptly.

We completely agree that she is a valuable part of our team, and we’ll be delighted to share your thoughtful recognition with her.

Warm regards,
The Purelia Team

Classificada 5 em 5 estrelas

I had shipping challenges with my order…

I had shipping challenges with my order but Trish jumped right in and made it right. Thanks, Trish!

3 de outubro de 2026
Opinião espontânea
logótipo da Purelia

Resposta da Purelia

Hi Jim,

Thank you for sharing your experience! We’re sorry you encountered shipping challenges with your order, but we’re delighted that Trish stepped in quickly and made things right.

We truly appreciate your patience and will be sure to share your kind recognition with her!

Warm regards,
The Purelia Team

Classificada 5 em 5 estrelas

Kind Customer Service

I found out I couldn't take the drops I ordered because I have fatty liver. Tom was very kind and helpful in preparing me for the return/refund process.

4 de outubro de 2026
Opinião espontânea
logótipo da Purelia

Resposta da Purelia

Hi there,

Thank you for sharing your experience. We completely understand and respect your decision not to use the drops based on your health needs and medical guidance.

We’re glad Tom treated your situation with kindness and clearly helped you understand the return and refund process. We’ll be sure to share your thoughtful recognition with him.

Wishing you the very best with your health.

Warm regards,
The Purelia Team

Classificada 5 em 5 estrelas

Tom at Purelia cares about his company and the products that they sell

Tom at Purelia helped me. I can tell that he and the company really cares about their product and customer service. You do not find this very much anymore. I'm very satisified and would recommend this company to anyone who wants to do business with a reputable company.

1 de outubro de 2026
Opinião espontânea
logótipo da Purelia

Resposta da Purelia

Hi Dv,

Thank you for taking the time to share such thoughtful feedback! We’re delighted that Tom’s support showed how much he and the entire Purelia team care about our customers and the products we offer.

Your satisfaction, trust, and recommendation mean a great deal to us. We’ll be sure to share your wonderful recognition with Tom!

Warm regards,
The Purelia Team

Classificada 5 em 5 estrelas

Great customer service

I was charged for an item that I didn't order , I sent an email immediately and Richmond at the support desk responded immediately! Richmond refunded my money and made everything go smoothly within minutes 👏✔️👍

4 de outubro de 2026
Opinião espontânea
logótipo da Purelia

Resposta da Purelia

Hi Beverly,

Thank you for sharing your experience! We’re sorry you were charged for an item you didn’t order and understand how concerning that must have been.

We’re glad Richmond responded immediately, processed your refund, and made the resolution quick and smooth. We’ll be sure to share your kind recognition with him! 👏

Warm regards,
The Purelia Team

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