Oil Tank Supermarket Opiniões 

142
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Very poor customer service , my tank was supplied via a 3rd party and after delivery it was found to be faulty so had to be sent back , kept ringing asking when was it being collected and asking about... Ver mais

Classificada 5 em 5 estrelas

Unfortunately i had a problem with my tank and was very concerned i need not of been it was sorted out brilliantly by your company with in a-few days , a new tank supplied and fitted brilliant service... Ver mais

Classificada 4 em 5 estrelas

Would have given 5 stars if we had been advised of a delivery date. Great service otherwise, but we felt sorry for the driver who had been sent out in a too wide truck - even though we advised of la... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Huge thanks to Olly who went above and beyond to ensure our oil tank arrived in time to be installed. Super customer service. Thank you Olly for your kindness and understanding. Best wishes, Keren x

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de equipamentos e sistemas de aquecimento
  2. Fornecedor de óleo para aquecimento
  3. Fornecedor de produtos de plástico
  4. Grossista

Escrito pela empresa

Oil Tank Supermarket is a One-Stop-Shop for Oil Tanks and accessories. Wide range of Plastic oil tanks, Steel oil tanks, Bunded oil tanks, Single Skin oil tanks, Fire Protected Tuffa Oil Tanks, Diesel Dispenser tanks, gauges, kits and other fittings. Premium range of Heating Fuel Oil Tanks with up to 12 Tear Warranty. Free Nationwide Delivery. Payment options available. Made in Britain.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

142 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 10% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(142)

32 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Deliver was quick and arrived as it…

Deliver was quick and arrived as it should have

9 de março de 2026
logótipo da Oil Tank Supermarket

Resposta da Oil Tank Supermarket

Hi John,

Thank you for the 5-star review! We're glad to hear your delivery was quick and arrived exactly as expected.

We appreciate your business!

Best regards,
The Oil Tank Supermarket Team

Classificada 5 em 5 estrelas

Great product

Great product, quick delivery.

24 de setembro de 2025
logótipo da Oil Tank Supermarket

Resposta da Oil Tank Supermarket

Hi Mr. Andy,

Thank you for the 5-star review! We're delighted to hear that you're happy with your product and that it arrived quickly.

We appreciate your business!

Best regards,
The Oil Tank Supermarket Team

Classificada 2 em 5 estrelas

Very poor customer service

Very poor customer service , my tank was supplied via a 3rd party and after delivery it was found to be faulty so had to be sent back , kept ringing asking when was it being collected and asking about a my refund , "we'll ring you back " was what i got and nobody called on several occasions, emails not replied to ...and they wanted to charge me for sending a faulty tank back !! .I would not recommend .

20 de fevereiro de 2026
Classificada 1 em 5 estrelas

The tank that I received had been damaged and repaired

The tank that I received had been damaged and repaired. The repair was very unsightly.
So I contacted oil tank supermarket and sent pictures of the damage.
I sent another 2 emails to a Melissa Davies trying to sort this out but still have not received any reply. I then phoned the office and asked to speak to a Melissa Davies who was dealing with the issue, a colleague took my number and said he would get her to phone me back.
Still waiting for the call.

9 de fevereiro de 2026
Classificada 1 em 5 estrelas

Lousy customer service

The tank was badly damaged when received and unusable,and some parts that were paid for were missing. After phone calls and several emails you replaced it but you did not remove the damaged one as as requested. Not did you return phone calls as promised. We would not use you again due to our experience with you.

9 de fevereiro de 2026
Classificada 5 em 5 estrelas
logótipo da Oil Tank Supermarket

Resposta da Oil Tank Supermarket

Hi there,

Thank you for the 5-star review! We're glad to hear your order was delivered quickly and right on the agreed date.

We appreciate your feedback and your business!

Best regards,
The Oil Tank Supermarket Team

Classificada 5 em 5 estrelas

Such a good price for a tank even the…

Such a good price for a tank even the person installing it said they couldn’t undercut it with a trade price. Fast delivery and helpful customer services.

16 de janeiro de 2026
logótipo da Oil Tank Supermarket

Resposta da Oil Tank Supermarket

Hi Aidan,

Thank you for the fantastic 5-star review!

We love hearing that even your installer was impressed by the price, we always aim to offer the best value possible! It's also great to know that our customer service team was helpful and that your delivery arrived quickly.

Thank you for choosing us, we truly appreciate your business!

Best regards,
The Oil Tank Supermarket Team

Classificada 5 em 5 estrelas

It's so simple!

I went to check my oil gauge one day and discovered the arrow had fallen off. Really useful. On the advice of the company which installed my oil tank, I ordered a new gauge from Oil Tank Supermarket, which arrived within the stated time. I was still apprehensive about changing the gauge, but all I had to do was to unscrew the cap, pull out the old gauge, drop in the little bottle and screw in the new gauge. It was that simple and I now have a working gauge again. The oil level isn't brilliant, but at least the gauge works.

13 de janeiro de 2026
logótipo da Oil Tank Supermarket

Resposta da Oil Tank Supermarket

Hi Pam,

Thank you for the wonderful 5-star review!

We love a DIY success story, and we're so glad to hear that replacing your gauge turned out to be such a quick and simple job. It’s also great to know that the delivery arrived right on time.

Thanks for choosing us!

Best regards,
The Oil Tank Supermarket Team

Classificada 1 em 5 estrelas

Forgot to click the box for the free…

Forgot to click the box for the free bottom kit when I purchased the tank 😡😡
I called to ask if they would send the kit anyway, but no I have to pay full price . They won’t sell just the bottom kit either it comes with a gauge and the lot is about £120. For something that is advertised as free with the tank
I can’t use the tank without the kit. I said I would return the tank as it needs the kit to be used. Was told that would cost delivery plus an inspection charge. As I see it the tank alone is not fit for purpose
I will never use the company again.

12 de janeiro de 2026
Classificada 5 em 5 estrelas

Prompt delivery and correct item…

Prompt delivery and correct item supplied

7 de janeiro de 2026
logótipo da Oil Tank Supermarket

Resposta da Oil Tank Supermarket

Hi Mr. Denney,

Thank you for the 5-star review! We're glad to hear your order was delivered promptly and that everything arrived exactly as it should have.

We appreciate your business!

Best regards,
The Oil Tank Supermarket Team

Classificada 2 em 5 estrelas

no communication

Delivery did not show up on indicated day. Received no communication about this, but oil tank was then delivered at a later date with just an hour's notice. Tank itself seems okay.

5 de janeiro de 2026
Classificada 5 em 5 estrelas

First Class Service

24 de dezembro de 2025
logótipo da Oil Tank Supermarket

Resposta da Oil Tank Supermarket

Thanks, Mick!
Really glad you had a first-class experience. We appreciate the 5 stars and your support!

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Decent price

18 de dezembro de 2025
logótipo da Oil Tank Supermarket

Resposta da Oil Tank Supermarket

Thank you, Paul!
We’re glad you were happy with the service and found the price fair. We really appreciate the 5 stars and your support!

Best Regards,
The Oil Tank Supermarket Team

Classificada 1 em 5 estrelas

3 week delivery and missing fitting kit

The tank and fitting kit was ordered, and paid for on the 30th Nov 2025. It was delivered on the 23rd Dec, minus the fitting kit ! I have emailed the company countless times to try to get the fitting kit, but to no avail.
3 week delivery and missing fitting kit. Not impressed.

2 de dezembro de 2025
logótipo da Oil Tank Supermarket

Resposta da Oil Tank Supermarket

Hi Ian, thank you for your feedback, and we’re genuinely sorry for the delay and the missing fitting kit on your order. We completely understand how frustrating that must have been, especially so close to Christmas.

I believe everything was resolved and the outstanding parts were supplied at the start of the new year, but we appreciate the inconvenience this caused in the meantime. This isn’t the standard we aim for, and we’re reviewing this internally to prevent it happening again.

Thank you for your patience while we got it sorted.

Classificada 5 em 5 estrelas

We were slightly concerned when the…

We were slightly concerned when the delivery date slipped a full week, however the price was so competitive that in the end we are delighted with the service and product and have no hesitation in awarding 5 stars.

5 de dezembro de 2025
logótipo da Oil Tank Supermarket

Resposta da Oil Tank Supermarket

Thank you for the great review, Bill, and for your patience with the delivery delay. We completely understand the concern when dates shift, so we really appreciate you sticking with us.
We’re glad the value and the product made it worthwhile in the end, and we’re grateful for the 5 stars and your support!

Best Regards,
The Oil Tank Supermarket Team

Classificada 4 em 5 estrelas

Slimline 1000 litre bundled tank

Tank is fine price is good, delivery time was a little longer than expected but overall no problems

10 de novembro de 2025
logótipo da Oil Tank Supermarket

Resposta da Oil Tank Supermarket

Thanks for the review, Richard!
Glad to hear you’re happy with the tank and the price. Apologies the delivery took a bit longer than expected, but we’re pleased everything else went smoothly. We appreciate your feedback and your support!

Best Regards,
The Oil Tank Supermarket Team

Classificada 5 em 5 estrelas

Great telephone service from this…

Great telephone service from this company. Extremely helpful customer service. Rep advised me which item I needed and how to save on an unnecessary installation fee.

8 de outubro de 2025
logótipo da Oil Tank Supermarket

Resposta da Oil Tank Supermarket

Thank you for the lovely feedback!
We’re really glad our team could point you to the right product and help you avoid any unnecessary costs. Honest, helpful advice is exactly how we like to do things. We appreciate the 5 stars and your support!

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