Very poor customer service , my tank was supplied via a 3rd party and after delivery it was found to be faulty so had to be sent back , kept ringing asking when was it being collected and asking about... Ver mais
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Leia as opiniões dos outros
Unfortunately i had a problem with my tank and was very concerned i need not of been it was sorted out brilliantly by your company with in a-few days , a new tank supplied and fitted brilliant service... Ver mais
Would have given 5 stars if we had been advised of a delivery date. Great service otherwise, but we felt sorry for the driver who had been sent out in a too wide truck - even though we advised of la... Ver mais
A empresa respondeu
Huge thanks to Olly who went above and beyond to ensure our oil tank arrived in time to be installed. Super customer service. Thank you Olly for your kindness and understanding. Best wishes, Keren x
A empresa respondeu
Informações sobre a empresa
- Fornecedor de equipamentos e sistemas de aquecimento
- Fornecedor de óleo para aquecimento
- Fornecedor de produtos de plástico
- Grossista
Escrito pela empresa
Oil Tank Supermarket is a One-Stop-Shop for Oil Tanks and accessories. Wide range of Plastic oil tanks, Steel oil tanks, Bunded oil tanks, Single Skin oil tanks, Fire Protected Tuffa Oil Tanks, Diesel Dispenser tanks, gauges, kits and other fittings. Premium range of Heating Fuel Oil Tanks with up to 12 Tear Warranty. Free Nationwide Delivery. Payment options available. Made in Britain.
Informações de contacto
25 Cottesbrook park, NN11 8YL, Daventry, Northamptonshire, Reino Unido
- 03301748550
- sales@oiltanksupermarket.co.uk
- oiltanksupermarket.co.uk
4,0
Bom
142 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 10% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The tank was easy to order and…
The tank was easy to order and delivered on time, and the driver was very helpful. Thank you
3 de junho de 2025
Resposta da Oil Tank Supermarket
Thank you so much for your kind review! We’re delighted to hear that the ordering process was easy, delivery was on time, and our driver was helpful. Your satisfaction means a lot to us, and we’re glad we could provide a smooth experience.
If you ever need anything in the future, we’re just a call or click away.
Best regards,
The Oil Tank Supermarket Team
Resposta da Oil Tank Supermarket
Hello John,
Thank you for the 5-star review! We're glad to hear you're happy with your new tank and felt it was great value. We really appreciate your support and hope to serve you again in the future.
Best regards,
The Oil Tank Supermarket Team
Resposta da Oil Tank Supermarket
Hi James,
Thank you for your review! We're pleased to hear your order arrived promptly. If you need anything else, we’re always here to help.
Best regards,
The Oil Tank Supermarket Team
a delivery was arranged and it was…
a delivery was arranged and it was changed without me being informed.
20 de maio de 2025
Resposta da Oil Tank Supermarket
Thank you for your review and for bringing this to our attention. We’re really sorry to hear that your delivery date was changed without notification — that’s not the experience we aim to provide. We understand how frustrating that can be and are reviewing what went wrong to ensure better communication moving forward.
We appreciate your honest feedback and hope to provide a smoother experience next time.
Best regards,
The Oil Tank Supermarket Team
The tank arrived damaged and not…
The tank arrived damaged and not damaged by the courier it was damaged before hand as the tank arrived well packed and away from other items.. It was sent out damaged..
Also didn't come with fitting kit as ordered but a replacement was sent out and to top it off the lid for the tank was missing again a replacement sent out..
Customer service is good tank not so much
28 de abril de 2025
Perfect size slimline oil tank
Perfect size slimline oil tank. Great quality. Superb delivery guy, very helpful indeed. Excellent customer service from oil tank supermarket. Very happy 😊
11 de abril de 2025
Resposta da Oil Tank Supermarket
Hi Sharon,
Thank you so much for the lovely 5-star review! 😊
We are absolutely delighted to hear that you are very happy with your new slimline oil tank and its quality. We will be sure to pass on your compliments to our delivery driver and our customer service team, they always love to hear when their efforts have made a difference!
Thank you for choosing us!
Best regards,
The Oil Tank Supermarket Team
Freezing waiting for tank
The price and quality of the tank was good ,but it took three weeks to arrive ! On the web sit it said a few days , call an check before you buy ,
25 de fevereiro de 2025
Good company quality service & products
Good company quality service & products
14 de fevereiro de 2025
Resposta da Oil Tank Supermarket
Hi Ian,
Thank you for the great 5-star review! We are delighted to hear that you experienced quality service and products with us.
We appreciate your support and your business!
Best regards,
The Oil Tank Supermarket Team
Prompt and very efficient service
Prompt and very efficient service. Good product
13 de fevereiro de 2025
Oil tank
Unfortunately i had a problem with my tank and was very concerned i need not of been it was sorted out brilliantly by your company with in a-few days , a new tank supplied and fitted brilliant service by all concerned i could not recommend your company enough . Many many thanks .Brian King .
12 de março de 2025
Opinião espontânea
Oil guage
Friendly knowledgeable staff who.helped choose appropriate product.
Good value for money.
Prompt delivery.
4 de fevereiro de 2025
great grit box
good contact, safe delivery and strong item as expected would order again
20 de janeiro de 2025
Resposta da Oil Tank Supermarket
Hi Gilly,
We're absolutely delighted to hear you're happy with your grit box! We're glad you found our communication helpful and the product strong and as expected.
We appreciate you saying you'd order from us again! That's the best compliment we could receive.
Thank you for choosing Oil Tank Supermarket!
The tank I ordered ended up not being…
The tank I ordered ended up not being available, but at no point were they going to tell me.
After repeated phone calls about eta, "we will phone u back" they never do.
Poor communication!
21 de janeiro de 2025
Resposta da Oil Tank Supermarket
Hello Mark,
We sincerely apologize for the poor communication and the frustration you experienced with your tank order. Unfortunately, we encountered an unforeseen and significant production delay from our factory which impacted the availability of your chosen tank. This resulted in the lack of communication you experienced, and we are truly sorry that we did not keep you properly updated.
We are glad that we were able to reach a resolution with you, and we appreciate your patience throughout this process. We value your business, and we are committed to providing a better service moving forward.
Thank you.
Resposta da Oil Tank Supermarket
Hi Sue,
We're absolutely delighted to hear you're happy with your domestic grit bin and that it was delivered on time. We strive to provide reliable and efficient service, and we're glad we met your expectations.
Thank you for choosing Oil Tank Supermarket!
Delivered as promised
The product was better than expected and delivered promptly. Thanks
6 de janeiro de 2025
Resposta da Oil Tank Supermarket
Hi Reginaldo,
We're absolutely delighted to hear that your order was delivered promptly as promised and that the product exceeded your expectations! We strive to deliver quality and reliability, and we're thrilled that you're happy with your purchase.
Thank you for choosing us!
Very helpful.
10 de dezembro de 2024
Resposta da Oil Tank Supermarket
Thank you, Hubert, for your review! We're glad to hear that your order arrived on time. Your satisfaction is our top priority, and we appreciate your business.
Resposta da Oil Tank Supermarket
Thank you, Mr. Willcox, for your kind words! We're thrilled to hear that you were happy with our product, price, and quick delivery. Your satisfaction is our top priority, and we appreciate your business.
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