Customer service was great to begin with, but that only lasted so long. My order was returned to the sender after there was an issue and while I was offered a refund the money never showed up and th... Ver mais
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Leia as opiniões dos outros
Happy with the products of Okdermo! I use Triluma for my hyperpigmentation and within 3 days I noticed improvement of my skin. Great! Be aware to start slowly and don't overdo. The Customer service o... Ver mais
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This is the best place to find this product. This creme has really worked for me controlling my facial hair. After Vaniqua was discontinued, I'm very grateful to find Okdermo. They sell Elyn creme, wh... Ver mais
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I have nothing but positive experience with OKDERMO. I highly recommend them.Customer Service is Excellent,I was updated at every step of the way.Felt safe and secure placing my order with them. Qual... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
OKDERMO ® | Beauty, Health, & Skin Care Online Store. Best on the market anti-aging solutions. Acne treatment creams, retinol products, vaniqa. Skin lightening and melasma treatment products. One stop store for your health needs!
Informações de contacto
Main Street, 90001, San Francisco, Estados Unidos da América
- okdermo@okdermo.com
- okdermo.com
3,6
Aceitável
93 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Problem free
My order came quickly with no problems. Product seems legitimate.
31 de outubro de 2019
Opinião espontânea
Resposta da OKDERMO.com
Thank you, dear customer, for writing this review!
We are pleased to know that you are one of our satisfied customers. We look forward to serving you again!
Warmest Regards,
OKDERMO.com Team
Order took a little bit of time to…
Order took a little bit of time to arrive because i am in africa, and they are sent by local post. The costumer service though is the best i have dealt with fo far, and the products are fantastic. I definitely recommend.
27 de setembro de 2019
Opinião espontânea
Resposta da OKDERMO.com
Thank you, dear Ghenwa, for writing this review. We are pleased to know that you are one of our satisfied customers. Will improve our service to achieve 5 stars from you. We look forward to serving you again! Best Regards, OKDERMO.com team
Very good communication
Very good communication. Order arrived on time. I was worried as it was from overseas, but everything was fine. Will order again.
14 de agosto de 2019
Opinião espontânea
Resposta da OKDERMO.com
Thank you, dear Satch, for writing the review. We are pleased to know that you are one of our satisfied customers. We look forward to serving you again. Best Regards, OKDERMO.com team
Despite customs issues
Despite customs issues, solution-oriented and fast support.
good job hanna
8 de agosto de 2019
Opinião espontânea
Resposta da OKDERMO.com
Thank you for the review and for giving us this wonderful opportunity to serve you. We look forward to serving you again in the future. Best Regards, okdermo.com team
not a fan
Been trying to buy for about a week now both times it was rejected because they didn’t accept my form of payment which is ok but I don’t want to pay with bitcoins because I know a lot of people that were scammed through it and I don’t trust it. I tried to use western union but I don’t know how to use it and the customer service of okdermo sucks and are very rude
30 de julho de 2019
Opinião espontânea
Resposta da OKDERMO.com
Dear Sally, thank you for your feedback left!
We really tried our best to offer you as many payment method alternatives as possible. If your payment method was declined, or if you do not trust us and do not trust reviews on the independent feedback platforms like this, then we suppose it is not a reason to left us a 1-star review.
We totally understand you, but it is better to solve that case privately, contact us and we definitely find a way to make your order placed.
Thank you once again for understanding and patience.
Best Regards,
okdermo.com team
Thanks for your cooperative and support…
Thanks for your cooperative and support and the service was fantastic
21 de julho de 2019
Opinião espontânea
Resposta da OKDERMO.com
We appreciate your positive feedback about our products and service, dear Abu! We always try to deliver the best that our customer deserves. We look forward to your continued support and patronage. Best Regards, okdermo.com team.
Excellent service and delivery from OKDERMO
Excellent service and delivery. Products are extremely fresh and have more than a year of validity.
Their customer service is amazing.
And the products they sell are genuine. Hanna is also amazing at dealing with any issues.
Thank you again!
8 de julho de 2019
Opinião espontânea
Resposta da OKDERMO.com
Thank you, dear Samantha, for writing this review! We are pleased to know that you are one of our satisfied customers. We look forward to serving you again. Best Regards, OKDERMO.com Team
Such good service
Such good service. My local postal service never delivered my order and okdermo reshipped my order within 2 days. Really grateful! Waiting patiently on my order!
3 de julho de 2019
Opinião espontânea
Resposta da OKDERMO.com
We appreciate your positive feedback about our products and service, dear Tash! We always try to deliver the best that our customer deserves. As soon as your order delivered please let us know, it is important for us. We look forward to your continued support and patronage. Best Regards, okdermo.com team.
I highly recommend OKDERMO
I highly recommend OKDERMO. Customer service was excellent. They provide highquality products at fair prices. Trust me, I will be ordering again!
1 de julho de 2019
Opinião espontânea
Resposta da OKDERMO.com
Thank you, dear Marcel, for writing the review. We are pleased to know that you are one of our satisfied customers. We look forward to serving you again! Best Regards, OKDERMO.com team
delivered safely and well packaged.
14 de junho de 2019
Opinião espontânea
Resposta da OKDERMO.com
Thank you, dear Bones, for writing the review. We are pleased to know that you are one of our satisfied customers. We look forward to serving you again. Best Regards, OKDERMO.com team
Will use them again.
My purchase arrived very promptly in the UK. Friendly and prompt service when I have emailed as well, which was reassuring. Will use them again. My only criticism is the cost of shipping, however it was fast so I suppose that is what you are paying for.
31 de maio de 2019
Opinião espontânea
Resposta da OKDERMO.com
Thank you, dear Mrs. Sian, for writing such a review! We are pleased to know that you are one of our satisfied customers. We look forward to serving you again. Best Regards, OKDERMO.com team
I have nothing but positive experience…
I have nothing but positive experience with OKDERMO. I highly recommend them.Customer Service is Excellent,I was updated at every step of the way.Felt safe and secure placing my order with them.
Quality of products sold is of the highest grade.My items were in good condition,sealed and came with Tamper Resistant packaging.
4 de maio de 2019
Opinião espontânea
Resposta da OKDERMO.com
Dear Nureni, our team appreciate your positive feedback about our products and service. We always try to deliver the best that our customer deserves. We look forward to your continued support and patronage. Happy to have such a customer like you! Best Regards, okdermo.com team.
I am very pleased with Elfora...works…
I am very pleased with Elfora...works as well as Vaniqa and costs much less. And after having an order delayed, their customer service department addressed my issue promptly and fairly. Thank you, Hanna N!
23 de abril de 2019
Opinião espontânea
Resposta da OKDERMO.com
Thank you for sharing your thoughts with us, dear Jane! We are glad you like us and we are happy to serve you. Best Regards, OKDERMO.com Team
*I would order again*
*I would order again through this site.*
Yes, there are improvements that the company hopefully will implement to better the customer experience, however, the responsiveness from the company is excellent. Despite having hiccups with the order and process, the communication follow was above par. I would order again from this sight in the future.
16 de fevereiro de 2019
Opinião espontânea
Resposta da OKDERMO.com
Thank you for sharing your thoughts with us, dear Gretchen. We are glad you like us and we are happy to serve you in the future. We will definitely increase the level of our support and service to suit our valuable customers like You, and hopefully, then you'll grant us a 5-star review! :) Best Regards, okdermo.com team
I would highly recommend Okdermo
I would highly recommend Okdermo..and there customer service is excellent I will definitely be dealing with them on an ongoing basis
6 de fevereiro de 2019
Opinião espontânea
Resposta da OKDERMO.com
Thank you, dear Helen, for writing the review. We are pleased to know that you are one of our satisfied customers. We look forward to serving you again. Best Regards, OKDERMO.com team
I have used OKDERMO for multiple orders
I have used OKDERMO for multiple orders - skin care and eyelash products over a year, plus. The quality and consistency of all I have received has been outstanding. Their responsiveness and customer service are the best. I highly recommend OKDERMO and am very glad to have found them!
20 de dezembro de 2018
Opinião espontânea
Resposta da OKDERMO.com
We are glad Theresa that you are satisfied with the products quality and service and that you are our client. We look forward to serving you again in future. Best Regards, OKDERMO.com Team
Thank you, for your professionalism
I just received my package directly at my place. The postman, gave it to me I'm happy. Thank you very much, for your professionalism
21 de novembro de 2018
Opinião espontânea
Resposta da OKDERMO.com
Thank you for the review and for giving us this wonderful opportunity to serve you. We look forward to serving you again in the future. Best Regards, okdermo.com team
Resposta da OKDERMO.com
Thank you for sharing your thoughts with us. We are glad you like us and we are happy to serve you. Best Regards, OKDERMO.com Team
I highly recommend Okdermo
I highly recommend Okdermo , the products works very well. I love the bimatoprost for long eyelashes. The customer service is also excellent. I will definitely be back .
16 de novembro de 2018
Opinião espontânea
Resposta da OKDERMO.com
Thank you, dear Marie, for writing the review. We are pleased to know that you are one of our satisfied customers. We look forward to serving you again. Best Regards, OKDERMO.com Team
The Best Products for your skin.😊
I would highly recommend Okdermo and their products. If you are looking for results for your skin these are the products to use.
A very professional company and products.
I am very happy with the whole experience. I am 49 years old and live in Australia and will be buying more products from Okdermo.
Thank you 😊
18 de agosto de 2018
Opinião espontânea
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