OKDERMO.com Opiniões 

93
TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Customer service was great to begin with, but that only lasted so long. My order was returned to the sender after there was an issue and while I was offered a refund the money never showed up and th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Happy with the products of Okdermo! I use Triluma for my hyperpigmentation and within 3 days I noticed improvement of my skin. Great! Be aware to start slowly and don't overdo. The Customer service o... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This is the best place to find this product. This creme has really worked for me controlling my facial hair. After Vaniqua was discontinued, I'm very grateful to find Okdermo. They sell Elyn creme, wh... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have nothing but positive experience with OKDERMO. I highly recommend them.Customer Service is Excellent,I was updated at every step of the way.Felt safe and secure placing my order with them. Qual... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cosméticos

Escrito pela empresa

OKDERMO ® | Beauty, Health, & Skin Care Online Store. Best on the market anti-aging solutions. Acne treatment creams, retinol products, vaniqa. Skin lightening and melasma treatment products. One stop store for your health needs!


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

93 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,6

Todas as opiniões

(93)

7 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Thank you for delivering my packages…

Thank you for delivering my packages quickly, I will definitely order from you again!

23 de julho de 2018
Opinião espontânea
logótipo da OKDERMO.com

Resposta da OKDERMO.com

We appreciate your positive feedback about our products and service dear Carol. We always try to deliver the best that our customer deserves. We look forward to your continued support and patronage. Best Regards, okdermo.com team.

Classificada 5 em 5 estrelas

Although it took about it 2.5 weeks for…

Although it took about 2.5 weeks for my package to get here, I understand the time because I live in the USA. Customer service was excellent and prompt. Angela S answered any questions and concerns I had. I will be sure to order from Okdermo again in the future keeping in mind the time it takes for packages to come in.

17 de julho de 2018
Opinião espontânea
logótipo da OKDERMO.com

Resposta da OKDERMO.com

We are glad Bina that you are satisfied with the products quality & service. We look forward to serving you again in future. Best Regards, OKDERMO.com Team

Classificada 4 em 5 estrelas

Happy to have an alternative

Product was exactly what was stated on the website. It took just under two weeks to get it. They were out of a product but quickly conferred with me and suggested another option in its place. The only thing that bugs me is that the total for your order that you see upon checkout, is a few dollars less than what your credit card gets charged. I kinda freaked out at that, at first, not understanding why. Overall not a huge deal, still way cheaper than what I would have had to pay.

10 de julho de 2018
Opinião espontânea
logótipo da OKDERMO.com

Resposta da OKDERMO.com

Thank you for sharing your thoughts with us. We are glad you like us and we are happy to serve you. Best Regards, OKDERMO.com Team

Classificada 5 em 5 estrelas

I have never written a review before

I have never written a review before . After years and I mean years of wanting to order tretinion online I finally did it. I was afraid of being scammed.
Not only did I receive my product but the best customer service ever. Angela cares enough to make sure I received my parcel repeatedly as it took awhile to get here.

I can't thank Angela and will diffently be ordering again from Okdermo.
Thank you Angela

6 de julho de 2018
Opinião espontânea
logótipo da OKDERMO.com

Resposta da OKDERMO.com

Thank you, dear Leonor, for writing the review. We are pleased to know that you are one of our satisfied customers. We look forward to serving you again. Best Regards, OKDERMO Team

Classificada 5 em 5 estrelas

Best service ever

I am very happy with OKDEMO service. Angela is amazing, very knowledgable on the products and always available. Products arrive early, around 10 days. They looks good, some with product labelling. Cant wait to see the result. Thanks OKDEMO

30 de junho de 2018
Opinião espontânea
logótipo da OKDERMO.com

Resposta da OKDERMO.com

Thank you for sharing your thoughts with us, dear Lan. We are glad you like us and we are happy to serve you. Best Regards, okdermo.com team

Classificada 5 em 5 estrelas

Thank goodness!!!

With vaniqa currently not being available in the US, this saved me! It arrived quickly and for a very small fraction of the price I'm used to paying. Plus, I didnt have to mess around with a prescription. Will definitely be ordering again soon and from now on.

28 de junho de 2018
Opinião espontânea
logótipo da OKDERMO.com

Resposta da OKDERMO.com

Thank you for sharing your thoughts with us Katharine. We are glad you like us and we are happy to serve you. Best Regards, OKDERMO Skin Care Team

Classificada 5 em 5 estrelas

Product was exactly as promised and it…

Product was exactly as promised and it arrived actually before the 2 week window.

25 de junho de 2018
Opinião espontânea
logótipo da OKDERMO.com

Resposta da OKDERMO.com

Thank you for the review and for giving us this wonderful opportunity to serve you. We look forward to serving you again in the future. Best Regards, OKDERMO.com Team

Classificada 5 em 5 estrelas

The product I ordered was delivered…

The product I ordered was delivered before the promise date. The product was as described. Very good experience.

20 de junho de 2018
Opinião espontânea
logótipo da OKDERMO.com

Resposta da OKDERMO.com

Thank you for the review and for giving us this wonderful opportunity to serve you. We look forward to serving you again in the future. Best Regards, okdermo.com

Classificada 5 em 5 estrelas

Good service

The shipping came earlier than expected. The container was perfectly sealed and the packaging well secured.
Overall, good product and good service.

15 de junho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Love the product and the outcome also…

Love the product and the outcome also the communication with OKDERMO is super great.

11 de junho de 2018
Opinião espontânea
logótipo da OKDERMO.com

Resposta da OKDERMO.com

Thank you dear for your warm words! You are always welcome! I wish every customer were like you are :)

Classificada 5 em 5 estrelas

This is the first time I have ordered…

This is the first time I have ordered from Okdermo and I must say the customer service is outstanding. I was a bit worried that my product would not be here on time but I got it today and in excellent condition.
I'm looking forward to ordering more from you guys.

Regards.

9 de junho de 2018
Opinião espontânea
logótipo da OKDERMO.com

Resposta da OKDERMO.com

Thanks a lot, dear Maria! You are always welcome!

Classificada 5 em 5 estrelas

I'm based in the UK so didn't know if…

I'm based in the UK so didn't know if this site was trustworthy. It was, however, a really great experience. Surprisingly quick delivery and great products :) I'll definitely be using them again!

7 de junho de 2018
Opinião espontânea
logótipo da OKDERMO.com

Resposta da OKDERMO.com

Thank you dear for your feedback! You are always welcome!

Classificada 5 em 5 estrelas

Awesome, great customer service.

Awesome business with great customer service and great commuication. Fast at shipping, very happy with products and service. I will be a returning customer. Thank you! 5 stars!

4 de junho de 2018
Opinião espontânea
logótipo da OKDERMO.com

Resposta da OKDERMO.com

Thank you, dear Deanna! You are always welcome back! Happy to have such a customer like you! :)

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service! They even reached out to me to be sure I'd gotten my order. Also, very nice people!

1 de junho de 2018
Opinião espontânea
logótipo da OKDERMO.com

Resposta da OKDERMO.com

Thank you for your feedback, appreciate that! You are always welcome!

Classificada 5 em 5 estrelas

Reliable company.

My order arrived in a short time, by UPS (I had to sign) thus proving how reliable this company is.

30 de maio de 2018
Opinião espontânea
logótipo da OKDERMO.com

Resposta da OKDERMO.com

Thank you, dear Gigi, for your valuable feedback! Appreciate your response!

Classificada 5 em 5 estrelas

Great seller!

Fast delivery, as advertised, good price - great seller!

28 de maio de 2018
Opinião espontânea
logótipo da OKDERMO.com

Resposta da OKDERMO.com

Thank you, dear Bruce, for your feedback, appreciate it! You are always welcome!

Classificada 5 em 5 estrelas

Awesome company!

I have ordered from several companies and it was always difficult and took forever to receive my items. Then Nathalie the beauty diva on you tube recommended this company so, I placed an order. To my surprise, NO PROBLEMS😊. The transaction was smooth, the delivery was fast and I received an email from them to follow up. I will use OKDERMO Skin Care for all of my future purchases

24 de maio de 2018
Opinião espontânea
logótipo da OKDERMO.com

Resposta da OKDERMO.com

Thank you dear for your review, it is very important for us!

Classificada 5 em 5 estrelas

I’ve been using Vaniqa for years

I’ve been using Vaniqa for years. Since it’s on back order for several months I searched online and found this Eflora product. Works just as well. Very effective at a much lower cost. Will be purchasing again. Only problem was waiting for it to get shipped overseas.

24 de maio de 2018
Opinião espontânea
logótipo da OKDERMO.com

Resposta da OKDERMO.com

Thank you for your feedback, it is very important for us! Please use EMS Express shipping option next time it will be much faster.

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