Olivia May Ltd Opiniões 

650
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Olivia May offers a wide selection of Rundholz fashion. The ordering process is simple and clear and I receive the ordered garments will be shipped quickly (to Switzerland). If something doesn't fit,... Ver mais

Classificada 5 em 5 estrelas

OM has not disappointed me yet. I have made multiple purchases from the UK’s OM online store. Shipping is quick, so quick that I often receive before other shipments from here in Australia. I love the... Ver mais

Classificada 5 em 5 estrelas

It's always great to buy my clothes from Olivia May... Their website is setup so well that it makes it a breeze to find the clothes and designers that I'm looking for... In addition, their custome... Ver mais

Classificada 5 em 5 estrelas

Very good customer service - OM emailed me to let me know that something I'd ordered had a mark on it and asked me what I wanted to do: offering various options. This is a great company, stocking lo... Ver mais

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

Established 2013, Olivia May has been the ultimate shopping destination for niche international and UK fashion designers. Providing effortless fashion for contemporary women, Olivia May stocks luxury womenswear, footwear and accessories. Olivia May boutiques and showrooms are available in Oxford and Cheshire. Located in the heart of Oxford's bustling cafe and arts Jericho district, Olivia May is the ultimate destination for styling and choice. The Cheshire Showroom offers the perfect private shopping experience in the relaxed area and countryside of Ashton Hayes. Please note our only website is oliviamay.org we are not connected to any other sites or companies.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

650 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(650)

72 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Customer service is disgusting

Customer service is disgusting. I ordered a dress was too big so I was asked to pay almost £9.39 to exchange it which I think is expensive anyway paid it no problem. 2 weeks later still waiting on the dress and now my party has been and gone for that price it should have been next day delivery. They said they can give me a refund on the postage and all they said was sorry. Fuming us an understatement!!!!!!

1 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Nightmare To Returning Items

Returning items and obtain a refund are a nightmare. This company does everything possible to avoid refunding you your money.
Disgraceful. Will never purchase anything from this company again.

6 de dezembro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Good for shopping from Japan

I was glad to find the item I specifically was searching for on Olivia May. The shipping was quick. The wrapping of the item was very nice.
My only complaint is that I had to pay customs duty before I could receive the item. I would prefer Olivia May to include the option to make this payment before the item is shipped. (This is what M&S, Next Direct do.) If this had been possible, this would have been a perfect shopping experience. Thank you.

27 de novembro de 2024
Classificada 5 em 5 estrelas

Wonderful Company!

I have been buying from this Company for the last 2 years. I am a Rundholz fan. & they always have the best selections. My last purchase was here in California in less than a week. Thank you!

25 de novembro de 2024
Classificada 1 em 5 estrelas

SCAM SITE

SCAM SITE - not the same products as advertised, steals other brands images, you will not receive what you purchase.

28 de novembro de 2024
Opinião espontânea
logótipo da Olivia May Ltd

Resposta da Olivia May Ltd

Hello,

After looking into your review and the details we received, we can confirm this was not purchased from Olivia May www.oliviamay.org as we pride ourselves on providing high quality European designers from our UK based business.
If you would like anymore information, please contact our customer service team customerservice@oliviamay.org. Please can you confirm you have ordered from our website www.oliviamay.org and not "Olivia Mae" as this is not connected to our company in anyway.

Kind regards, OM Team

Classificada 1 em 5 estrelas

Utter scam

Utter scam. Will do anything and everything to not issue a refund. I had shipped and paid for the return of goods all the back to China, Sent on the tracking details and return confirmation (that basically cost more than the garment itself), waited MONTHS, chasing and following up. Only to then be told by "customer services" it was held up at customs and returned to me. Needless to say I never received a notification of said customs issue and needless to add that the "returned package" never arrived back. Lesson learnt.

27 de novembro de 2024
Opinião espontânea
logótipo da Olivia May Ltd

Resposta da Olivia May Ltd

Hello,

After looking into your review and the details we received, we can confirm this was not purchased from Olivia May www.oliviamay.org as we pride ourselves on providing high quality European designers from our UK based business.

If you would like anymore information, please contact our customer service team customerservice@oliviamay.org. Please can you confirm you have ordered from our website www.oliviamay.org and not "Olivia Mae" as this is not connected to our company in anyway.

Kind regards, OM Team

Classificada 3 em 5 estrelas

NYXELLA - SOLID HOLLOW-OUT MIDI DRESS

Got the Nyxella midi black dress. The dress is okay, not giving me the wow vibe as I was expecting and also wish there was XS size. I got 8-10 and looks and feels quite big for that size. Smaller would fit better if there was one. So I think it’s not true to size. Also the delivery was quite long

26 de novembro de 2024
Opinião espontânea
logótipo da Olivia May Ltd

Resposta da Olivia May Ltd

Hello,

After looking into your review and the details we received, we can confirm this was not purchased from Olivia May www.oliviamay.org as we pride ourselves on providing high quality European designers from our UK based business. If you would like anymore information, please contact our customer service team customerservice@oliviamay.org. Please can you confirm you have ordered from our website www.oliviamay.org and not "Olivia Mae" as this is not connected to our company in anyway.

Kind regards, OM Team

Classificada 1 em 5 estrelas

Awful company

Awful company. Ordered a dress it took 3 weeks to arrive paid £45 . Arrived after my event. Horrendous quality Wanted to return had to pay to return to China. I sent it over a month ago and I'm still waiting for my money back. Do not use this company its awful

22 de novembro de 2024
Opinião espontânea
logótipo da Olivia May Ltd

Resposta da Olivia May Ltd

Hello,

After looking into your review and the details we received, we can confirm this was not purchased from Olivia May www.oliviamay.org as we pride ourselves on providing high quality European designers from our UK based business with our returns going to our Oxford Boutique.

If you would like anymore information, please contact our customer service team customerservice@oliviamay.org.

Please can you confirm you have ordered from our website www.oliviamay.org and not "Olivia Mae" as this is not connected to our company in anyway.

Kind regards, OM Team

Classificada 1 em 5 estrelas

Billig Ware aus China

Billig Ware aus China. Versteckt! Dauert eine Ewigkeit bis das Produkt kommt. Vor 8 Tagen bestellt immer noch in China.
Nie wieder. Bestellen Sie nicht dort.

18 de novembro de 2024
Opinião espontânea
logótipo da Olivia May Ltd

Resposta da Olivia May Ltd

Hello,

After looking into your review and the details we received, we can confirm this was not purchased from Olivia May www.oliviamay.org as we pride ourselves on providing high quality European designers from our UK based business, where we ship from the UK no china.

If you would like anymore information, please contact our customer service team customerservice@oliviamay.org.

Please can you confirm you have ordered from our website www.oliviamay.org and not "Olivia Mae" as this is not connected to our company in anyway.

Kind regards, OM Team

Classificada 1 em 5 estrelas

I bought a dress from these guys that…

I bought a dress from these guys that not only took WEEKS to arrive it was also the WORST quality I’ve ever seen. This dress was in the sale at £45 & is disgusting they are charging this for the quality let alone full price of £79 ??? The dress is absolutely horrendous & looks nothing like the dress on line . I’ve been offered a part refund but this simply isn’t good enough & I feel I’ve been scammed big time . DO NOT ORDER .

15 de outubro de 2024
Opinião espontânea
logótipo da Olivia May Ltd

Resposta da Olivia May Ltd

Hello,

After looking into your review and the details we received, we can confirm this was not purchased from Olivia May www.oliviamay.org as we pride ourselves on providing high quality European designers from our UK based business.

If you would like anymore information, please contact our customer service team customerservice@oliviamay.org.

Please can you confirm you have ordered from our website www.oliviamay.org and not "Olivia Mae" as this is not connected to our company in anyway.

Kind regards, OM Team

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