Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

One of the better survey sites as surveys are quick & easy to complete. I had a issue recently where a survey has been closed by the owner but it was still showing on my to do list 1 year on! I em... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I love this site. Quick and easy surveys which mount up very quickly and any issues are dealt with quickly by customer services. Would definitely recommend.

Classificada 3 em 5 estrelas

It took a lot of time to complete the first set of polls to receive £20 credit to my account. I was unable to credit money into account on first 2 attempts but after emailing Rachel at customer servi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I find OnePoll the best survey site by far. Issues are dealt with by Rachel swiftly and efficiently and recently I had extra points added to compensate for any inconvenience. They are the only surv... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Analista de mercado

Escrito pela empresa

OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 96% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I would give 0 star but it won’t let…

I would give 0 star but it won’t let me.
Having being a member for a couple of months I’ve been blocked for fraudulent/ suspicious activity, when I’ve emailed them I got asked to send over ID, etc. after sending ID over I’ve been told I’m permanently blocked for fraud/suspicious activity.
Seriously avoid, waste of time completing surveys to be blocked once you’re close to the withdrawal limit!

18 de julho de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. You were banned because there were multiple other accounts linked to the same IP address as yours. The ID you provided did not match the information you had previously provided to us. As such the account was blocked and will remain so. We noted your threat to provide bad reviews for us on social media unless we reinstated you. However we will strongly back the decisions we make to ensure that the data we provide to our clients is of the highest quality.

Classificada 5 em 5 estrelas

So Helpfull

So Helpfull, nice to know there is back up

18 de julho de 2025
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Resposta da OnePoll

Thank you for your review. Our members help desk is there to help our members and quickly and effectively as possible

Classificada 5 em 5 estrelas

Issues of my own making (mistake) were…

Issues of my own making (mistake) were swiftly and efficiently dealt with. I enjoy the questionnaires - the topics are so varied, and am very happy to have the perspective of a 77 year old female represented!

13 de julho de 2025
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logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Glad we could help so quickly. All of our surveys require as wide a demographic range as possible to properly represent the population so its great having you as a member

Classificada 1 em 5 estrelas

These people blocked my and and reject…

These people blocked my and and reject my payment, I tried to email them, they warn me that this is the last time they will respond to me ,because i email more than Once, who does that, I think, the UK research Panels should look into some sites and how they are Duping innocent members from their hard earned money, and don't give then clear Reasons, am speaking on behalf of the innocents that they took this advantage of, you complete your account and ask for payment only for you to be block and Threatened on your hard earned, They ask you to submit your private details, are they really, authorized by the federal government to access Your Private Details like they always request?

9 de julho de 2025
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Resposta da OnePoll

Thank you for your review. You provided data that was inconsistent with other data you have previously provided to us. We do regular checks to ensure that the data we provide is of the highest quality. You have been told the reason on more than one occasion and asked to provide Photo ID to validate the account. You have not done this, and whilst this is your right, without it we will not reinstate the account. Without this information, we cannot move forward.

Classificada 5 em 5 estrelas

Survey deactivated

Contacted the site , to say that a survey was still on the page , but had been deactivated by the owner...Quick response and explanation given and survey removed...Friendly and professional service...

9 de julho de 2025
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Resposta da OnePoll

Thank you for your review. If issues arise we do our utmost to get them sorted and its great we did it effectively here

Classificada 5 em 5 estrelas

When my account was deactivated through…

When my account was deactivated through no fault of my own , it was quickly restored when I contacted Rachel Knight. What a superstar. Customer service is top notch

4 de julho de 2025
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Resposta da OnePoll

Thank you for your review. We do our utmost to provide the highest levels of customer service because that is what our members deserve. Glad we were able to do it here

Classificada 5 em 5 estrelas

Reward redemption

Through lack of concentration I managed to push the wrong button when attempting to redeem my reward and got myself in a bit of a muddle. A quick email to OnePoll showed what I had done, and within only a few days they'd sorted me out and made the payment. You just can't ask better that that. Thanks to the OnePoll team for excellent service.

3 de julho de 2025
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Resposta da OnePoll

Thank you for your review. We value and appreciate the assistance that our members give us with our research. If problems do happen we will try to get them sorted out as quickly as possible as this is what our members deserve

Classificada 5 em 5 estrelas

Excellent survey site

Excellent survey site, I have been with them for a few years now and can highly recommend them. They also sort queries out very quickly, if needs be.

20 de junho de 2025
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Resposta da OnePoll

Thank you for your kind review. Thanks for all your help with our research

Classificada 5 em 5 estrelas

brilliant service

Brilliant service as usual from One Poll. Rachel answered my query very quickly and their surveys are very enjoyable

18 de junho de 2025
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Resposta da OnePoll

Thank you for your review. We do our utmost to respond as quickly and effectively as possible because we know how valuable our members time is

Classificada 5 em 5 estrelas

Small Glitch

for some reason I suddenly could not access surveys from within my account. Rachel arranged for email survey invitations to be sent to me and the problem soon was addressed and solved.

16 de junho de 2025
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Resposta da OnePoll

Thank you for your review. We do our utmost to minimize the amount of problems that occur but on the rare occasions that they do we we guarantee to try and find solutions as quickly as we can

Classificada 5 em 5 estrelas

Excellent service

Fast response,excellent communication.Everything I required.

18 de junho de 2025
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logótipo da OnePoll

Resposta da OnePoll

Thanks for your review. Glad that we could respond so quickly and effectively

Classificada 5 em 5 estrelas

One of the best survey providers

Definitely one of the very best survey providers. Plenty of new surveys every day. Very easy to use and great range of questions. I have no hesitation in recommending OnePoll - give it a try!

18 de junho de 2025
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Resposta da OnePoll

Thank you for your lovely review. Thank you for your help with our research

Classificada 5 em 5 estrelas

Excellent Customer Service

Highly impressed with the customer service from One Poll. I recently contacted them regarding a technical issue that I was experiencing with receiving surveys. Rachel from customer services dealt with the problem in a very friendly and efficient manner and the issue was resolved very quickly. This reflects my experience on other occasions that problems have arisen. Consistently good service.

18 de junho de 2025
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logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Great we were able to provide the top class customer service our members deserve

Classificada 5 em 5 estrelas

Very helpful lady

Very helpful lady. Answered all of my questions

17 de junho de 2025
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Resposta da OnePoll

Thank you for your review. Great we were able to solve your queries so quickly

Classificada 5 em 5 estrelas

Extremely impressed with the service at…

Extremely impressed with the service at one poll always replies in a promptly manner and Rachel is the best at this and helps solve all my queries including my latest issue with the app not refreshing which has now been resolved. I have been a member with one poll for many years now and only recently got one of my other family members to join who has only been a member for over a month and absolutely loved it compared to any other survey partner apps. Keep it up one Poll :)

18 de junho de 2025
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Resposta da OnePoll

Thank you for your review. Great Customer service is what our members deserve and we endeavour to give this at every opportunity. Great we did this time

Classificada 5 em 5 estrelas

Super service as always from One Poll…

Super service as always from One Poll .Rachel and the team always reply promptly to queries and act immediately to resolve any issues including technical problems .Very different in their attitude from other companies . lI can’t recommend One Poll highly enough .

17 de junho de 2025
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Resposta da OnePoll

Thank you for your review. Giving our members the highest level of customer support is very important to us

Classificada 5 em 5 estrelas

There's a technical issue on my account…

There's a technical issue on my account I emailed them to report it, they replied very quickly and assured me it is being looked at. Great service

17 de junho de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Very occasionally we have software issues that affect our members ability to complete surveys. If this happens we do our utmost to keep members informed and resolve the issue as quickly as possible

Classificada 5 em 5 estrelas

A really good survey provider

A really good survey provider. Short, sharp surveys that are easy to complete. Any time I have an issue (which is rare) the support team is quick to respond.

17 de junho de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Thanks so much for all your help with our research

Classificada 5 em 5 estrelas

Thanks

Thanks to Rachel for a prompt and efficient response.

16 de junho de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Happy we were able to respond so quickly

Classificada 1 em 5 estrelas

I was told at the end of the survey…

I was told at the end of the survey "please select the number 17. If you select any number other than 12 you will be disqualified." I selected 12, and then I was told that I won't be allowed to take their surveys again, because I'm untrustworthy.

15 de junho de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. This was clearly an error in wording but you would not have been blocked for this one error. If members consistently fail questions then they will be blocked but not for one error especially when the question was incorrect. If you had written to memners@onepoll.com they would have apologized and credited your account with the points. Many apologies for this

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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